Cecelia -- Northern Italy
Italy | Sep 19 - Sep 30, 2024

B
Barbara O.
Chicago, IL | Reviewed on Oct 07, 2024

Cecelia put together the most amazing trip for 12 days to Northern Italy--Rapallo, Portofino, Chincaterra, Milan, Lake Como, and Venice. She listened to our wants and put together great hotels in the best locations, top-notch guides and drivers. Everything went off without a hitch.

This is our third trip with KimKim in past two years.
We are huge KimKim fans.

The trip was 5 star all the way. Cecelia was terrific to work with.

Hotel Reviews
Excelsior Palace Hotel Rapallo
Rapallo

Amazing and great location. The food in tyne restaurant was some of the best on our trip. The 5-Star rating. Room size big. View of sea terrific, service 5 star.

Authenticity & Character
Elegant. Room size. Staff
Location
Walking distance to town and view of Mediterranean Sea
Staff
You were always greeted when walking in The restaurant food was done boff the bestcwe had.
Cleanliness & Comfort
Galleria Vik Milano
Milan

This hotel's location is 5 Star. It is ultra contemporary and artsy. The small entry is full of huge ceiling to floor pics of nudes men and women.. Rooms are stark with no key for entry, used furniture, no phone, no ventilation in bathroom causing a sauna-like atmosphere. However, location could not be better. I would not give v this hotel the 5-star rating it has except for the location. Restaurant was beyond expensive-45 Euro for a Ceasars Salad.

Authenticity & Character
Hotel looks like a pop-up hotel. There is nothing about it to make it have a 5-star rating.
Location
Staff
Cleanliness & Comfort
Albergo Terminus
Como

It is rated 4 star but should be 5 star. Location is amazing. The restaurant staff and front desk were amazing. The room was newly renovated, large, and beautiful with huge terrace. It is one of the most intimate hotels were have ever stayed in.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Cà Bonfadini
Venice

The hotel is a beautiful boutique hotel . Our room was so small that we could not even open our luggage. The room was beautifully appointed. Some suggestions for the bathroom--the shiny marble floors are dangerous. The shower floor should have strips on it not to fall. There was no ledge for shampoo, soap, etc.

Authenticity & Character
Location
Staff
The front office staff were not attentive. As a 5-star hotel, service is what makes the hotel get this rating. A good morning would be nice and v welcoming to guests. We felt one in particular was more important than the guests.
Cleanliness & Comfort
Local specialist: Cecilia Ventura
Cecilia
Cecilia Ventura
Local specialist in Rome | Replied on Oct 07, 2024

Ciao Barbara and Pat! 🤗

Thank you so much for your amazing review! I’m absolutely thrilled that you had such a fantastic trip! It was a real joy planning every detail for you, and I’m so glad you loved the hotels, guides, and all the stunning places you visited. Hearing that everything went off without a hitch makes me smile!

It’s been wonderful working with you, especially now that this is your third trip with KimKim in just two years—I'm beyond grateful for your trust!

Sending you a big hug from Rome!✨

Cecilia