Kimkim Trip Reviews

4.8
Based on 14,353 ratings
Read 14,353 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Italian Adventure
Italy | Apr 16 - Apr 25, 2024

Charles
Charles G.
Shallotte, NC | Reviewed on Apr 26, 2024
The KimKim team put together THE best schedule/itinerary for our recent trip to Italy. Their planning detail was amazing, and all aspects of the trip worked like clockwork. We had private drivers chauffeuring us everywhere…from airport to train stations to tours of the Amalfi Coast. Drivers were exceptionally professional. All of the tours they arranged were private or small groups (6 or fewer people), and tour guides were amazing. We’ve already begun planning a trip to Northern Italy in... Read more

The KimKim team put together THE best schedule/itinerary for our recent trip to Italy. Their planning detail was amazing, and all aspects of the trip worked like clockwork. We had private drivers chauffeuring us everywhere…from airport to train stations to tours of the Amalfi Coast. Drivers were exceptionally professional. All of the tours they arranged were private or small groups (6 or fewer people), and tour guides were amazing. We’ve already begun planning a trip to Northern Italy in 2025…and definitely looking to KimKim to again work their magic.

Maria Grazie did an amazing job in putting together the initial tour. She was so patient in addressing our many trip plan changes. Once we were in Italy, our contacts Barbara and Jessica (the owner) responded immediately to any questions that we posed via the Story Walking app. Their responsiveness and attention to detail were amazing…can’t asked for a better support team.

Activity Reviews
Driver at Disposal from Naples to Atena Lucana
Driver at Disposal from Naples to Atena Lucana
Naples

Not only was our driver Maximo skilled he was also extremely charming. He drove us to the village where my grandparents born. Once there, he also served as a de facto interpreter as our contacts in the village spoke about as much English as I do Italian…

Quality of Experience
The professionalism of the driver
Guides, Drivers and Staff
Transport
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Naples to the Amalfi Coast or Amalfi Coast to Naples - Pompeii en Route
Italy

Our driver John Franco was quite skilled, and his English was perfect

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Tour: Positano, Amalfi & Ravello
Full Day Tour: Positano, Amalfi & Ravello
Italy

Our driver, Angelo, was extremely skilled, which is necessary to tackle the winding and congested route along the Amalfi coast. He also was quite a character, serenading us all along the trip. It was like being in a Venetian gondola…

Quality of Experience
Guides, Drivers and Staff
Transport
Secrets Walks of Sorrento: Street food by Locals
Secrets Walks of Sorrento: Street food by Locals
Italy

Our tour, Laura, was friendly and amazingly knowledgeable Labour all aspects of Sorrento. It was very private tour…just my wife and myself.

Quality of Experience
Guides, Drivers and Staff
Highlights of the Vatican & Sistine Chapel Tour
Highlights of the Vatican & Sistine Chapel Tour
Rome

The tour was a small group tour of 6 individuals. Our tour side, Alexando, was extremely knowledgeable and provided amazing insights regarding the Vatican and Sistine Chapel

Quality of Experience
Guides, Drivers and Staff
Colosseum & Ancient Rome Tour with Roman Forum
Colosseum & Ancient Rome Tour with Roman Forum
Rome

This was, I believe, the best tour of our trip. Our guide was extremely knowledgeable of all aspects of the coliseum and Ancient Rome.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Maria Grazia Rubino

Overall it was a great trip. The hotel on Tus...
Italy | Apr 12 - Apr 19, 2024

G
Gabriela B.
Los Angeles, CA | Reviewed on Apr 26, 2024
Overall it was a great trip. The hotel on Tuscany was not what we expected. The staff, one person, was not friendly or welcoming. We had to figure out a scooter tour on our one. There was no concierge and no shuttle. The pick up in Sorrento was a mess. A driver showed up with a sedan and not a van. He was rude and unhelpful. We had to wait over an hour for a van and our train ride to Rome was delayed by an hour. We arrived to Tome later than expected which impacted my last day with my cousins. Read more

Overall it was a great trip. The hotel on Tuscany was not what we expected. The staff, one person, was not friendly or welcoming. We had to figure out a scooter tour on our one. There was no concierge and no shuttle. The pick up in Sorrento was a mess. A driver showed up with a sedan and not a van. He was rude and unhelpful. We had to wait over an hour for a van and our train ride to Rome was delayed by an hour. We arrived to Tome later than expected which impacted my last day with my cousins.

Hotel Reviews
C-Hotels Joy
Authenticity & Character
Location
Staff
Cleanliness & Comfort
A440 in Tuscany
Pienza

Unfriendly and unhelpful staff. No concierge and no shuttle. No staff available to help.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Leonardo Boutique Hotel Rome Termini
Roma
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Conca Park 4* Sorrento
Sorrento
Authenticity & Character
Location
Staff
Local specialist: Cecilia Ventura

Amazing Trip Planning!
Finland | Apr 13 - Apr 19, 2024

D
Darian R.
Kearny, NJ | Reviewed on Apr 26, 2024
Emerson was an amazing guide from the beginning stages of planning to the end of our journey! He helped a group of friends and I create an unforgettable experience, and provided excellent service throughout the entire process. I couldn't recommend Emerson and the KimKim website more! Read more

Emerson was an amazing guide from the beginning stages of planning to the end of our journey! He helped a group of friends and I create an unforgettable experience, and provided excellent service throughout the entire process. I couldn't recommend Emerson and the KimKim website more!

Hotel Reviews
Northern Lights Village
Sirkka
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arctic Light Hotel
Rovaniemi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Levi Fell Snowmobile Adventure
Levi Fell Snowmobile Adventure
Levi
Quality of Experience
Guides, Drivers and Staff
Transport
Aurora Ice Floating
Aurora Ice Floating
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Private Northern Lights Photography Tour
Private Northern Lights Photography Tour
Finland
Quality of Experience
Guides, Drivers and Staff
Transport
Luxury Log Sauna and Finnish Dinner Experience
Luxury Log Sauna and Finnish Dinner Experience
Rovaniemi

This experience was unlike anything I've ever done. The space was clean and the owners really made us feel special! They're a wonderful small business to support!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Emerson Siimer

Our trip was absolutely perfect!
Italy | Apr 13 - Apr 22, 2024

Ashley
Ashley D.
Okolona, KY | Reviewed on Apr 26, 2024
Our trip was absolutely perfect and lived up to every expectation we had! Rome was stunning with so much beauty and history everywhere. We loved wondering around the city and taking it all in. We had a private guide for the Roman Forum and Colosseum, and Maria was fantastic! She gave us so much historical information with a lot of laughs along the way. We also did a food tour that we loved! It was so nice to experience foods and areas we had not ventured to. Pompeii was very... Read more

Our trip was absolutely perfect and lived up to every expectation we had!

Rome was stunning with so much beauty and history everywhere. We loved wondering around the city and taking it all in. We had a private guide for the Roman Forum and Colosseum, and Maria was fantastic! She gave us so much historical information with a lot of laughs along the way. We also did a food tour that we loved! It was so nice to experience foods and areas we had not ventured to.

Pompeii was very overwhelming. Both from a historical point and a crowds place. It was great to learn so much, but a larger tour group made it feel more robotic and less personal.

Every minute in the Amalfi coast was straight from a fairytale. The people were amazing, the views were stunning, and the vibes were unmatched. We did a lemon farm tour on our first day and loved it so much! It ended up being a private tour, and we learned so much about the farm and its history– not to mention the lemoncello and lemon treat we got to try. We loved the lemoncello so much that we ordered an entire case to get us through life back home.

The highlight of our whole trip was a boat tour down the coast. It was a perfect way to see all of the towns along the coast. Was absolutely beautiful from that vantage point and I can’t believe how lucky we were to see it.

We spent our last day on Capri. Our guide, Giorgio was fantastic and showed us all of his favorite parts of the island. He was funny and charming, and seemed to know everyone. I can say with 100% confidence that he absolutely made our experience. Of course we had custom sandals made while on the island, and could not recommend more! It was really cool to watch, and now I have sandals to remind me of this trip anytime I wear them.

Hotel Reviews
Vanity Hotel Navona
Rome

Vanity Hotel is perfectly situated in Rome! It is just a few minutes to Piazza Navona and everything is within a 20 minute walk. The hotel was clean and quite, and check-in and out was a breeze.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Matilde - Lifestyle Hotel
Naples

The hotel was trendy and clean, but situated in a very busy area. Leaving the hotel was like walking into a high school assembly with chaos everywhere. We got nearly no sleep as there was noise from the ally below all night long. It sounded like glass breaking over and over again. We were also unable to keep the air or fan on throughout the night, making us very uncomfortable. In addition to the above, the hotel would not help with our bags as we had been promised. Quite frustrating given the hotel entrance is hidden in an ally. The front door locks in the evening and you need to be buzzed up. Not an issue if someone is at the front desk to let you in, but this was not always the case. We had a few stressful evenings not knowing when someone would actually let us in, and got lucky to go in after others had exited the building. Overall, I would not recommend staying here if any other option is available.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Grand Hotel Excelsior Amalfi 4*
Amalfi

Grand Hotel Excelsior was an absolute gem! It has amazing views, great service, and was very authentic. We were in a newly renovated room and it was perfect! Having a balcony overlooking the coast was such a wonderful way to wake up each day. The room was always clean and the staff so helpful. The shuttle was so much more valuable than we realized. Scheduling is easy and it always ran on time. It made getting to the pier and city center a breeze.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Guided Visit of the Colosseum, Palatine Hill & Roman Forum
Rome

Maria was amazing!!!

Quality of Experience
Guides, Drivers and Staff
Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience
Campo de’ Fiori, Jewish Ghetto and Trastevere Food Experience
Rome
Quality of Experience
Food
Guides, Drivers and Staff
Pompeii Archeological Site Guided Visit: Travel to Ancient Times
Pompeii Archeological Site Guided Visit: Travel to Ancient Times
Italy
Quality of Experience
Guides, Drivers and Staff
Day Excursion to Capri Island and Anacapri
Day Excursion to Capri Island and Anacapri
Italy

Giorgio was the ideal guide!

Quality of Experience
Guides, Drivers and Staff
Local specialist: Anita Matijasevic
Anita
Anita Matijasevic
Local specialist in Madrid & Florence | Replied on May 03, 2024

Hi Ashley, thank you so much for taking the time to write this fabulous review! I am glad to hear that you had a wonderful time discovering Italy and I’ll be happy to forward your feedback to our guide Giorgio. It has been a real pleasure to work with you and hope to keep in touch for your future adventure!! 🥰
All the best from the Espíritu Travel family.
Anita

Fantastic Vietnam with great travel organazation
Vietnam | Apr 10 - Apr 24, 2024

C
Christina N.
the Netherlands | Reviewed on Apr 26, 2024
We are very impressed with the travel organization and all guides who were very imformative and sociable. The two guides we spent the most time with: Lam in the south and Hiep in the north were really helpful and personable, and we really liked spending time with them. They were both very flexible, and adjusted the program to fit our needs when necessary.
The program was intense, but we enjoyed all parts. The highlights were Pu Luong Nature Reserve, Ninh Binh and Halong Bay.
Read more

We are very impressed with the travel organization and all guides who were very imformative and sociable. The two guides we spent the most time with: Lam in the south and Hiep in the north were really helpful and personable, and we really liked spending time with them. They were both very flexible, and adjusted the program to fit our needs when necessary.
The program was intense, but we enjoyed all parts. The highlights were Pu Luong Nature Reserve, Ninh Binh and Halong Bay.

Hotel Reviews
Sanouva Saigon
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Bamboo Eco Village
Can tho
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hanoi HM Boutique
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Tam Coc Boutique garden
Ninh Binh
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Swan Cruise
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Betel Garden Villas
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
 HCM City - Cu Chi tunnels
HCM City - Cu Chi tunnels
Ho Chi Minh City
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Ho Chi Minh City - Cai Be - Vinh Long - Can Tho
Ho Chi Minh City - Cai Be - Vinh Long - Can Tho
Vietnam
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Bicycle Tour of Rural Villages - Cultural Tour of Hanoi
Hanoi

We spent some time with a very lovely family who helped celebrate my husband´s birthday.

Can Tho - visit floating market then drop off Can Tho airport for a noon flight to Danang then transfer to Hoian
Can Tho - visit floating market then drop off Can Tho airport for a noon flight to Danang then transfer to Hoian
Can Tho
Hue - Hanoi
Hue - Hanoi
Vietnam
 Hanoi and walking street food tour
Hanoi and walking street food tour
Hanoi
Visit Tra Que Village & Hoi An City Tour
Visit Tra Que Village & Hoi An City Tour
Hoi An

Great farm visit, cooking class and a bonus massage.

Cu Lao Cham Snorkeling (Join in a group) - Then transfer to Hue
Cu Lao Cham Snorkeling (Join in a group) - Then transfer to Hue
Vietnam
Forbidden Purple City - Royal Tombs
Forbidden Purple City - Royal Tombs
Vietnam
Local specialist: Camellia Nguyen
Camellia
Camellia Nguyen
Local specialist in Hanoi | Replied on May 24, 2024

Hi Christina,
Thanks a lot for yout kind words, I'm happy that both of you were enjoyed the trip with us! I will definitely share your feedback to our team, especially Lam & Hiep so that they know you appreciate their effort!

Look forward to welcoming you again soon!

Best wishes,
Camellia

The guide at Perito Merino was excellent whil...
Patagonia | Apr 12 - Apr 16, 2024

R
Ravi J.
India | Reviewed on Apr 26, 2024

The guide at Perito Merino was excellent while the one at Patagonia was also very good but one step below at Perito Merino

However our driver at Patagonia n the same driver who drove us to El Calafate was not as good - very fussy n not really cooperative n a snob

Overall everything went very well

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Apr 26, 2024

Hi Ravi,

Thanks for leaving your review with us! We're in touch with our transportation provider to find out more about what happened, and we are so glad that you all enjoyed your trip to Patagonia. We've sent your positive feedback to both of the guides that accompanied you all.

Best,
Erin

All guides and drivers were first class - all...
Peru | Apr 17 - Apr 25, 2024

Randall
Randall B.
Canada | Reviewed on Apr 26, 2024
All guides and drivers were first class - all vey prompt and professional. Read more

All guides and drivers were first class - all vey prompt and professional.

Hotel Review
Tierra Viva Arequipa Plaza
Arequipa

Stayed in two Terra Via hotels - very nice and great locations/staff. However both rooms did not have a refrigerator which would have been nice.

Authenticity & Character
Location
Close to attractions
Staff
Entire staff was great, no exceptions
Cleanliness & Comfort
Activity Review
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 2/2
Shared 2D Colca Canyon Tour : Arequipa - Colca - Arequipa 2/2
Peru

Entire two day excursion was amazing - diverse landscapes.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Apr 30, 2024

Hi Randall,
Thanks for taking the time to leave such a nice review!
It was a pleasure to be part of your experience in Peru.
Take care!
Liz.

Unforgettable Adventures: A Week Exploring Portugal
Portugal | Apr 12 - Apr 19, 2024

Kassie
Kassie R.
Salem, MA | Reviewed on Apr 26, 2024
What an incredible journey for the four of us exploring Lisbon and Porto! We indulged in private history and culinary tours, embarked on exciting day trips, and even delved into a delightful cooking class. Our stay at a charming waterfront hotel in Porto added an extra touch of magic to our experience. Catarina and her team were readily available and instrumental in crafting an unforgettable trip for us! Read more

What an incredible journey for the four of us exploring Lisbon and Porto! We indulged in private history and culinary tours, embarked on exciting day trips, and even delved into a delightful cooking class. Our stay at a charming waterfront hotel in Porto added an extra touch of magic to our experience. Catarina and her team were readily available and instrumental in crafting an unforgettable trip for us!

Hotel Review
Smy Lisboa
Lisboa

Despite the fantastic rooftop bar, the attentive staff, and the convenient location, we found the rooms to be a bit worn out, and it felt like the hotel caters primarily to large bus tours.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
HD Private Tour in Lisbon
HD Private Tour in Lisbon
Portugal

Wonderful history tour with Alexandra (guide) and João (driver) with a Jerónimos Monastery visit, Belem tower, Pastel de nata tasting and more

Quality of Experience
Guides, Drivers and Staff
Transport
Delicious TukTuk Tour
Delicious TukTuk Tour
Portugal

a tuktuk with Hugo! All over the city with a focus in old town and view points and stops to try more food and drinks

Quality of Experience
Guides, Drivers and Staff
Transport
FD Tour in Sintra with Visit to San Michel Winery
FD Tour in Sintra with Visit to San Michel Winery
Lisbon

we were picked up by Vanessa (guide) and Samir (driver) and taken to the eclectic Pena Palace, where every texture and design and style and culture meet. Then a dive into the winding streets of Sintra for shopping and lunch where Vanessa also surprised us with a birthday treat for mom! Followed up with a trip to the beach. Then a private tour of the family owned Quinta De San Michel winery

Quality of Experience
Guides, Drivers and Staff
Transport
Transfer from Lisbon to Porto via Óbidos & Nazaré
Transfer from Lisbon to Porto via Óbidos & Nazaré
Portugal

Manuel picked us up and drove us to Porto with long stops at the medieval Óbidos and coastal Nazaré. Phenomenal Seafood lunch with wine in Nazaré.

Quality of Experience
Guides, Drivers and Staff
Transport
Half Day Porto City Tour
Half Day Porto City Tour
Porto

we met back up with Manuel again and met Tania (our guide for the morning). We had a whirlwind drive to see the coast and city center of Porto before crossing the Douro river to Gaia for a visit at Ferreira Port Caves for a tour and tasting. Then up to Miradouro da Serra do Pilar for a view of Porto and the wall. Back over the river for some additional driving views around the city

Quality of Experience
Guides, Drivers and Staff
Transport
Portuguese Seafood Cataplana & Cooking Class
Portuguese Seafood Cataplana & Cooking Class
Porto

What an amazing experience- getting to learn to make a delicious seafood dish in this delightful kitchen. Highly recommended for local and visiting friends!

Quality of Experience
Food
Guides, Drivers and Staff
Private FullDay Tour to the Historic Douro
Private FullDay Tour to the Historic Douro
Portugal

Manuel picked us up for a drive to Douro valley to Quinta do Val Moreira. Wine tour and tasting followed by some amazing valley view finding then back to the winery for lunch. After that we had a boat tour before heading back to Porto via scenic valleys and hills.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Catarina Cotrim
Catarina
Catarina Cotrim
Local specialist in Torres Novas | Replied on Apr 26, 2024
Dear Kassie, Rick, Tina & Kirk, It is with a full heart that I thank you for your fantastic review (and photos)! It has been a real pleasure working with you over the last few months to build what has turned out to be an unforgettable experience for you here in Portugal. What's more, I'm so glad that you appreciated all our partners on the field and that you really felt accompanied by them. We could never have done it without them, so I'll share your feedback with them too I really hope... Read more

Dear Kassie, Rick, Tina & Kirk, It is with a full heart that I thank you for your fantastic review (and photos)!

It has been a real pleasure working with you over the last few months to build what has turned out to be an unforgettable experience for you here in Portugal. What's more, I'm so glad that you appreciated all our partners on the field and that you really felt accompanied by them. We could never have done it without them, so I'll share your feedback with them too

I really hope you can come back to Portugal and that we can get to know each other personally

Thank you all 🩷
Love, Catarina

Uma was amazing with great local recommendati...
New Zealand | Apr 4 - Apr 12, 2024

D
David F.
Seattle, WA | Reviewed on Apr 25, 2024

Uma was amazing with great local recommendations and was available throughout the trip with changes.

Local specialist: Uma Natarajan
Uma
Uma Natarajan
Local specialist in New Zealand | Replied on Apr 26, 2024

Dear David,

Thank you so much for your kind words and the review. It was my pleasure to assist you & Anne during your New Zealand Holiday.

I would be delighted to see you again in our beautiful country.

Warm regards,
Uma

Travel made easy
Italy | Apr 13 - Apr 21, 2024

P
patrick d.
Newark, NJ | Reviewed on Apr 25, 2024
The process of using KimKim to find Eirini at Storywalking agency was incredibly easy and seamless. Eirini's knowledge of Italy to book drivers for day trips to Tuscany with a wine tasting and lunch that was outstanding, the Almafi coast car tours to Almafi & Revello along with a seperate day of hiking the path of the gods with a guide (enzo) who grew up in Positano and the best was the boat trip to Capri whit a crew that was fantastic! She picked 2 hotels for us that met our needs - in the... Read more

The process of using KimKim to find Eirini at Storywalking agency was incredibly easy and seamless. Eirini's knowledge of Italy to book drivers for day trips to Tuscany with a wine tasting and lunch that was outstanding, the Almafi coast car tours to Almafi & Revello along with a seperate day of hiking the path of the gods with a guide (enzo) who grew up in Positano and the best was the boat trip to Capri whit a crew that was fantastic! She picked 2 hotels for us that met our needs - in the center of the towns, clean, AC and king sized beds. While the Hotel Cavour Florence was a good, it paled in comparison to her pick for us in Positano with the Hotel Villa Gabrisa. HVG was bright clean, with fantasic view and staff - can't recommend this hotel enough! We finshed our trip in Rome with a private walking tour with Gioia whose knoweldge of the city's history made these "old building" really come alive with their rich history coming out in her descriptions.

Hotel Review
Hotel Villa Gabrisa
Positano

Fantastic location, no stairs to get to the hotel! If you haven't been to Positano before, this is a huge advantage for this property. The staff is awesome, food is excellent and the rooms are big, bright and clean.

Authenticity & Character
bright, clean and awesome views.
Location
on the main road to the town, no stairs and a quick walk to the beach.
Staff
friendly, helpful
Cleanliness & Comfort
Best hotel we had by far on the trip. True king size bed, well decorated and each room has a water view.
Activity Reviews
The Path of the Gods Hike with Private transfer
The Path of the Gods Hike with Private transfer
Amalfi Coast

This hike was breathtaking! Smartest thing we did was to get car service to begin in Bomerano and enjoy the views walking toward Nicolle (aka Positano) . Enzo our guide was a great historian sharing the rich history of the path, area and how people lived for hundreds of years. Can't recommend him enough for personality, creating a great pace which made the hike very enjoyable. Having a car at the end to avoid the long walk down was critical to not ruining our knee's for the rest of the trip.

Quality of Experience
unmatched scenery you can't get with out some sweat equity to achieve it!
Guides, Drivers and Staff
Enzo our guide was fantastic - ask for him by name!!!!
Transport
 Exclusive Capri Boat Tour from Positano
Exclusive Capri Boat Tour from Positano
Italy

Having a small group ride to Capri was the way to go. Getitng a chance to see the whole island from the water so you could see the various grotto's was worth the time and money. With 12 people abord, made it a good size to hear the information and enjoy some space on the boat. The crew made the trip fun, serving drinks before and after time on Capri and even supplied a great caprese sandwich which saved a lot of money for lunch on the island!

Quality of Experience
small group was the way to see the island & grottos
Guides, Drivers and Staff
Ursola was a great guide, made it fun and kept people smiling the whole time
Transport
Was great to have door to door service from Positano to Sorrento for the boat ride - made it beyond easy and worry free to enjoy the day.
Lunch and Tasting in the Winery
Lunch and Tasting in the Winery
San Gimignano

The food and wine were outstanding!! we had a 5 bottle tasting paired with 4 courses of food - come hungry b/c the food is outstanding and the wine even better. They served a 30 year old balsamic vinegar that was life changing and makes all regular balsamic pale in comparison. A great range of wines with their lone white and multiple reds - made for a great afternoon.

Quality of Experience
exceeded our expectations for the event.
Food
Their food was so good we bought the cook book!
Guides, Drivers and Staff
This is a 14 generation operation, ever one is family and they all care deeply about the product and the guests.
Local specialist: Eirini Daouka
Eirini
Eirini Daouka
Local specialist in Greece | Replied on Apr 29, 2024
Dear Patrick, I am so happy to hear how much you enjoyed your trip to Italy!
It gives me even greater joy to know that your experience has been easy and seamless. It is very important for us to provide services that run smoothly, so that you can only focus on having a great time.
We will share your kind words with our trusted guides, with enthusiasm. We put a lot of attention into searching and selecting passionate local professionals, and there is nothing like receiving your positive...
Read more

Dear Patrick,

I am so happy to hear how much you enjoyed your trip to Italy!
It gives me even greater joy to know that your experience has been easy and seamless. It is very important for us to provide services that run smoothly, so that you can only focus on having a great time.
We will share your kind words with our trusted guides, with enthusiasm. We put a lot of attention into searching and selecting passionate local professionals, and there is nothing like receiving your positive feedback on that.

On behalf of the whole Storywalking team, I wish you all the very best!
We look forward to welcoming you back to Italy in the future, arrivederci!

Nadine was simply amazing! Throughout the pla...
The Netherlands | Apr 15 - Apr 24, 2024

Amanda
Amanda G.
North Atlanta, GA | Reviewed on Apr 25, 2024
Nadine was simply amazing! Throughout the planning process she was so dedicated to making sure our honeymoon was exactly what we wanted! She was so knowledgeable on the area and offered amazing recommendations for things to do and see outside of our itinerary. Traveling to another country can be intimidating but with the wealth of knowledge and resources provide by Nadine, we traveled with such confidence which made our trip SO enjoyable! When we had a personal matter come up that delayed the... Read more

Nadine was simply amazing! Throughout the planning process she was so dedicated to making sure our honeymoon was exactly what we wanted! She was so knowledgeable on the area and offered amazing recommendations for things to do and see outside of our itinerary. Traveling to another country can be intimidating but with the wealth of knowledge and resources provide by Nadine, we traveled with such confidence which made our trip SO enjoyable! When we had a personal matter come up that delayed the start of our trip, she was so caring and helped to make necessary adjustments. We cannot thank Nadine enough for making our trip one that we will remember for a lifetime!

Hotel Review
BoutiqueHotel 't Fraeyhuis
BRUGGE

Luxury accommodations, hospitable staff that went above and beyond to make our stay so enjoyable! Breakfast was so yummy and the grounds are gorgeous!

Authenticity & Character
Location
Staff
The staff was so welcoming and flexible when we had to make a change at the start of our trip! They even let us borrow a vase when we decided to buy fresh flowers at the market!
Cleanliness & Comfort
Local specialist: Nadine Hikisch
Nadine
Nadine Hikisch
Local specialist in Huissen | Replied on Apr 29, 2024

Hi Amanda,
Thank you so much for your wonderful review!
It was such a privilege to plan this special trip for you and Jack🌷 and I am happy that you enjoyed your Belgium and Dutch Honeymoon:)
I wish you all the best,
Nadine

Balance of activities and free time was perfe...
Italy | Apr 1 - Apr 12, 2024

E
Eric F.
Dallas, TX | Reviewed on Apr 25, 2024
Balance of activities and free time was perfect. Recommended and scheduled activities were ideal for us. Could not be happier with the service and really enjoyed working with Arianna! Read more

Balance of activities and free time was perfect. Recommended and scheduled activities were ideal for us. Could not be happier with the service and really enjoyed working with Arianna!

Activity Review
Private Truffle Cooking Class with Hunt
Private Truffle Cooking Class with Hunt
Italy

Highly recommend the truffle hunt, whether you know anything about truffles or not. Hosts were excellent. Cooking class and wine tasting was a blast.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Arianna Zampieri
Arianna
Arianna Zampieri
Local specialist in Italy | Replied on Apr 29, 2024

Hello Eric,
thanks a lot for this positive review!
It was a pleasure assisting you and we're delighted to hear that the selected tours run by our exceptional local partners resulted in the perfect balanced journey.
The whole Storywalking team will be happy to welcome you back in Italy very soon!

Amazing Visit!
Guatemala | Apr 13 - Apr 20, 2024

M
Meg S.
Middletown, NY | Reviewed on Apr 25, 2024
We just returned from an awesome trip to Guatemala that Chris and his team arranged for us. Chris took the time to meet us for coffee the morning after we arrived so we could ask any questions and discuss our plans for the week- super friendly and made us feel immediately comfortable! We spent two days exploring with Jerry, who was wonderful as well! We did a walking tour of Antiqua and learned so much with him! The next day, a hike up the Payca volcano, which was definitely a highlight... Read more

We just returned from an awesome trip to Guatemala that Chris and his team arranged for us. Chris took the time to meet us for coffee the morning after we arrived so we could ask any questions and discuss our plans for the week- super friendly and made us feel immediately comfortable! We spent two days exploring with Jerry, who was wonderful as well! We did a walking tour of Antiqua and learned so much with him! The next day, a hike up the Payca volcano, which was definitely a highlight for us. We moved on to Panajachel for a few days and explored the surrounding towns with Pablo- loved it! Ivan, our driver was always on time for our adventures and incredibly kind and accommodating. I think private transportation and guides was key for us being able to relax and absorb our surroundings. This is a trip we will never forget and I would highly recommend Old Town Outfitters to anyone planning to visit beautiful Guatemala!

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Apr 25, 2024

Thank you for the thorough review Meg! It was our pleasure and thank you again for choosing to get to know the real Guatemala through Jerry and our other local guides. Our team had a great time with you and we hope to see you again in the future. Spread the word about Guatemala with your friends and family, the more people know the better!

We were pleased with our Namibia trip
Namibia | Apr 7 - Apr 21, 2024

Zvonko
Zvonko D.
Slovenia | Reviewed on Apr 25, 2024
The summary first: in general, we are very pleased with our Namibia trip; it was a great experience and fulfilled our expectations. Let me now give some more detailed, constructive feedback and please keep in mind that this was our fourth trip with Kimkim. Positive things first:
- We were really satisfied with our guide/driver Pagge, who did his job without one mistake during our 14 days of traveling together. He was very experienced and knowledgeable, plus he gave us a lot of...
Read more

The summary first: in general, we are very pleased with our Namibia trip; it was a great experience and fulfilled our expectations.

Let me now give some more detailed, constructive feedback and please keep in mind that this was our fourth trip with Kimkim.

Positive things first:
- We were really satisfied with our guide/driver Pagge, who did his job without one mistake during our 14 days of traveling together. He was very experienced and knowledgeable, plus he gave us a lot of information even beyond classic information for tourists.
- All accommodations were fine. They were quite different in style (from tent style lodge to ordinary hotel) and we liked the diversity. Quite satisfied also with all arranged breakfasts and dinners!
- Most of the time the “intensity” of the trip was just optimal. Meaning that we had some activities every day (except first day), but we also had some free time for some rest or optional activities.

Not so optimal:
- If we compare with our previous Kimkim trips, preparations for this trip were “below Kimkim’s standards”:
o Starting with Kimkim platform: there were a lot of small mistakes (persistent wrong maps, inconsistency in texts, copy-past errors…)
o We needed several iterations before we came to acceptable plan (for example we asked for the driver at the very beginning…) and delays between iterations.
o Our contact Esther was always responsive and cooperative, but we believe that most of the time it was out of her power to fix the problems or to speed up the process.
- Additional surprise came when we got detailed plan from Namibian company executing the trip: plan was in several points different to the agreed Kimkim plan, but it was also more logical and more “executable”, so we accepted it.
o Important to add: during the trip we additionally tuned a trip a little and the trip was very good(!), so we are speaking here only about the preparation phase.
- It is not on us to judge what were the reasons for non-optimal preparation phase, but one simple explanation could be that Ester’s company was just not also the company later executing the trip

- We had one only operational “problem” at the beginning of our trip: we had Windhoek city tour planed for 10am on 8th April and we were waiting for a guide at the gate of the guesthouse. Nobody arrived, so at the reception we learned that they were just informed that the city was postponed till afternoon!? When we complained that we do not intend to wait for a guide the whole day in the hotel, we finally settled that we would meet with a guide by the church at 3pm and we later got originally planned city tour.

- Last comment is our subjective opinion that the whole trip was slightly overpriced. This opinion is based on our comparation with other three Kimkim trips (all of them were cheaper, but approximately same duration and all were including multiple internal flights) plus we learned during the trip that the cost of living in Namibia is quite low. Again, one simple explanation for the high cost could be that in this case just too many intermediate companies were involved.

To end in a positive tone: overall we were pleased with our Namibia trip.

Regards
Zvonko

Local specialist: Esther Ruempol
Esther
Esther Ruempol
Local specialist in Johannesburg, South Africa | Replied on Apr 26, 2024

Dear Zvonko

Thanks so much for your feedback, this is extremely valuable for us, especially coming from repeat Kim Kim clients such as yourselves. We will definitely use your feedback for future requests and it really helps us to continuously keep improving our tours and service

I'm so glad you and your wife had a great trip to Namibia, and we hope to see you again in a different destination.

Warm regards
Esther

Our trip to Morocco was fantastic. We had Lah...
Morocco | Apr 4 - Apr 18, 2024

Sarah
Sarah F.
Canada | Reviewed on Apr 25, 2024
Our trip to Morocco was fantastic. We had Lahcen as a driver, he was such a nice guy and made it easy for us to have an enjoyable experience. Travelling is a small group (we were a party of 4) gives you access to experiences you would never get on a big tour bus. For example: Upon arrival in Merzouga in late afternoon, our 4 camels were waiting for us and we were led across the dunes to see the sunset then continued into darkness (1.5 hr camel ride with a guide) to arrive at the Tiziri... Read more

Our trip to Morocco was fantastic. We had Lahcen as a driver, he was such a nice guy and made it easy for us to have an enjoyable experience. Travelling is a small group (we were a party of 4) gives you access to experiences you would never get on a big tour bus. For example: Upon arrival in Merzouga in late afternoon, our 4 camels were waiting for us and we were led across the dunes to see the sunset then continued into darkness (1.5 hr camel ride with a guide) to arrive at the Tiziri desert eco camp. The camp staff had our 2 luxury tents ready for us, provided a scrumptious dinner, then played traditional Berber music for us around a campfire under the Saharan moonlight. It was a magical experience that I never would have had without the expertise of Kimkim tour (Said in particular) setting it up for us. Many thanks.

Local specialist: Saïd Nayt Addi
Saïd
Saïd Nayt Addi
Local specialist in Marrakech | Replied on May 02, 2024

Hi Sarah,

Thank you for sharing your wonderful experience of your trip to Morocco! We're thrilled to hear that Lahcen's friendly demeanor added to the enjoyment of your journey.

The imagery of watching the sunset and then being serenaded by traditional Berber music under the Saharan moonlight paints a truly magical picture. We're delighted that our team could facilitate such an unforgettable adventure for you. Your kind words mean a lot to us. We look forward to welcoming you back for more unforgettable experiences in the future!

Best Wishes,
Said

Amazing, meaningful adventure
Spain | Apr 15 - Apr 24, 2024

Denise
Denise N.
Round Rock, TX | Reviewed on Apr 25, 2024
We had an amazing and meaningful trip to Spain and especially the Basque Country. My main purpose was to discover more about my grandfather, about whom I knew very little.
I was able to do so, and greatly enjoyed that and many other experiences as well.
I would like to commend our guides Diego and Dario. Diego I appreciated especially because the main focus of the trip for me was to absorb as much about Basque culture as I could, and he fulfilled that wish admirably. To do so was the... Read more

We had an amazing and meaningful trip to Spain and especially the Basque Country. My main purpose was to discover more about my grandfather, about whom I knew very little.
I was able to do so, and greatly enjoyed that and many other experiences as well.

I would like to commend our guides Diego and Dario. Diego I appreciated especially because the main focus of the trip for me was to absorb as much about Basque culture as I could, and he fulfilled that wish admirably. To do so was the dream of a lifetime, and I will be forever grateful to him.

Dario was a most excellent and considerate guide also. He took care that we should get the most out of our excursion to Potes and Picos de Europa. We were fascinated by all the history and other information he shared with us. He truly enriched our understanding of this part of Spain in way that added a great deal of depth to our experience of the country as a whole.

For improvements I suggest that in the future travelers should be warned to be better prepared for the train trip from Madrid to San Sebastián. The trip took 8 hours, and nothing was provided to eat and drink.

We would have been glad to bring our own provisions had we known we would need them. As it was, we arrived in San Sebastián in an especially depleted state from which it took extra time to recover.

Another difficulty occurred on our train trip from Santander to Madrid. Our information from Raquel was that we would change trains at Valladolid.

The misinformation confused us greatly because the information at the station didn’t support a change of trains. I thought my confusion was a result of my limited Spanish and anxiously boarded, unsure about exactly how we were to arrive in Madrid.

Just before we were about to get off the train for a change, another passenger informed us at the very last minute that we needed to remain aboard as the train we were on would go through to Madrid. If it had not been for this passenger, we would have made a mistake that could have really cost us.

Hotel Review
One Shot Tabakalera House
San Sebastian

We were wonderfully comfortable here and especially appreciated the restaurant. Besides great food that was conveniently collocated, we had the most amazing and considerate service from the restaurant staff. I especially want to commend Gustavo, Xabi, and the man who sold the coffee. Gustavo actually assisted me in tracking down more information about my long-lost Basque grandfather than I would have otherwise. Gustavo advised me that besides visiting the church in Huarte where my grandfather was baptized, I could also go to the Ayuntamiento in Huarte for his birth certificate and other vital information. I am so grateful he took the trouble to explain this to me (in the middle of working hard to make and serve food) as the focus of the trip was to learn as much about my grandfather as I could. Without Gustavo’s guidance, the most important part of my trip would have been much less productive. I will be forever grateful to him. Xabi was a joy to talk to as he not only served us cheerfully and enthusiastically, but also took great interest in our trip, as it was centered on visiting my grandfather’s homeland. Xabi’s interest enriched that experience, and I will remember him fondly always. The gentleman who staffed the coffee bar was so kind and considerate. I didn’t catch his name, but he had dark hair and was of medium height. He treated me like royalty when I told him my grandfather was a Basque. He truly made me feel personally connected to my Basque heritage from which I had been alienated my whole life due to my grandfather’s abandonment of his family and the resultant lack of information about him.

Authenticity & Character
The hotel is a historic site and the complex houses other Basque cultural resources.
Location
It’s near the train station and is also near another eateries, a store selling fresh produce, and a pharmacy.
Staff
Cleanliness & Comfort
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Apr 26, 2024

Hi Denise, thank you for taking the time to provide detailed feedback on your travels. I am glad to hear that you had a wonderful time discovering your grandfather´s roots. I will pass your kind words to Diego, Dario and Xabi, especially as they will be more than happy to know that they have contributed to your experience. I am sorry to hear about the train issue, we never have been informed about that you will have to remain on the same train for the full journey. It might have been a last-minute update. I hope you had an overall nice experience. All the best, Raquel

Unforgettable Morocco!
Morocco | Apr 11 - Apr 24, 2024

Cynthia
Cynthia M.
Manhattan, NY | Reviewed on Apr 25, 2024
Our guide Karin was the best!
He took care of our every need. We were 8 friends, so many times we could be difficult , but he solved all our Indecisiveness with a solution.
He was very knowledgeable about the country..
One of the best vacations we ever had! .
.
Read more

Our guide Karin was the best!
He took care of our every need. We were 8 friends, so many times we could be difficult , but he solved all our Indecisiveness with a solution.
He was very knowledgeable about the country..
One of the best vacations we ever had! .
.

Hotel Review
Inara Desert Camp
Marrakech

Wishing I would have stayed there 2 nights. .

Authenticity & Character
Location
The serenity and the service, was Exceptional
Staff
Everyone!
Cleanliness & Comfort
Everything was perfect
Local specialist: Abdellah El Asely
Abdellah
Abdellah El Asely
Local specialist in Marrakech | Replied on Apr 25, 2024

Hi Cynthia M.,

Thank you so much for your kind words! We’re happy to hear that Karin made your adventure unforgettable. Navigating indecisiveness with ease is just one of his superpowers. We can’t wait to welcome you and your friends back for more amazing vacations! 🌟✈️

Best,
Abdel

Unforgettable
Greece | Jul 11 - Jul 18, 2023

Zaafira
Zaafira H.
Newark, NJ | Reviewed on Apr 24, 2024
The trip to Greece was absolutely amazing. Everything about it from the food to the culture was unforgettable. Kimkim provided us a great experience and there was absolutely no hassle when we were travelling. Since, this was our first trip to Greece, the experience was unlike any other and it was unforgettable Read more

The trip to Greece was absolutely amazing. Everything about it from the food to the culture was unforgettable. Kimkim provided us a great experience and there was absolutely no hassle when we were travelling. Since, this was our first trip to Greece, the experience was unlike any other and it was unforgettable

Hotel Reviews
Electra Palace Athens
Athens
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thermes Luxury Villas Santorini
Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Myrion Beach Resort & Spa Chania
Gerani, Chania
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Manili Boutique Suites & Villas
Heraklion, Crete
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Private Excursion to Elafonisi Beach
Private Excursion to Elafonisi Beach
Chania
Quality of Experience
Guides, Drivers and Staff
Transport
Private Santorini Driving Panorama
Private Santorini Driving Panorama
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Caldera Cruise & Volcano Visit
Caldera Cruise & Volcano Visit
Santorini
Quality of Experience
Food
Guides, Drivers and Staff
Transport
The Athenian Democracy tour
The Athenian Democracy tour
Athens
Transfer with visit to Rethymno
Transfer with visit to Rethymno
Greece
Private Cape Sounio Sunset tour
Private Cape Sounio Sunset tour
Greece
Cretan Villages Food & Culture Tour
Cretan Villages Food & Culture Tour
Greece
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Palace of Knossos Private Tour
Palace of Knossos Private Tour
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local dinner in Archanes
Local dinner in Archanes
Heraklion
Local Beach Transfer in Santorini
Santorini
Quality of Experience
Guides, Drivers and Staff
Transport
Useful Information
Greece
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Tasos Mylonas

Planning was easy, responsive team and would ...
Chile | Mar 30 - Apr 6, 2024

Sharmi
Sharmi D.
San Jose, CA | Reviewed on Apr 24, 2024
Planning was easy, responsive team and would highly recommend Read more

Planning was easy, responsive team and would highly recommend

Hotel Reviews
Hotel Plaza San Francisco
Santiago
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Altiplanico Puerto Natales
Natales
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel La Casa de Don Tomás
San Pedro de Atacama
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Flor Bonis
Flor
Flor Bonis
Local specialist in Córdoba | Replied on Apr 25, 2024

Hi Sharmi and Bikash! 😉

Thanks a lot for the review! I'm really happy that you enjoyed Chile that much! It was awesome to plan this with you, guys. Hope to see you another time in South America!

Safe travels!

Flor 🌻

Honeymoon of our dreams!
Thailand | Apr 10 - Apr 23, 2024

Michael and Miranda
Michael and Miranda E.
Los Angeles, CA | Reviewed on Apr 24, 2024
Everything was pretty much amazing, there were a few things we didn’t love (like sometimes not being able to choose our food or know how long we were going to be doing an activity or how long it would take to get a place). Those kind of things come with the territory of having a guides on the ground and having someone who knows the area/culture/etc. outweighed most of our drawbacks! We even lost some nice headphones and were able to get them sent to the next place we stayed before we left to... Read more

Everything was pretty much amazing, there were a few things we didn’t love (like sometimes not being able to choose our food or know how long we were going to be doing an activity or how long it would take to get a place). Those kind of things come with the territory of having a guides on the ground and having someone who knows the area/culture/etc. outweighed most of our drawbacks! We even lost some nice headphones and were able to get them sent to the next place we stayed before we left to be back in the states. Overall if you’re going to a place where you don’t have experience traveling or possibly are worried about language barriers (or like us) don’t want to have to worry about the headaches of booking and transportation yourself DEFINITELY book with KimKim!

Hotel Review
The FloatHouse River Kwai
Chang Wat Kanchanaburi

This place is an experience all its own!! A ABSOLUTE MUST STAY! We loved every moment we stayed here.

Authenticity & Character
You feel like you’re really in nature with all the luxury of a 5 star hotel!
Location
It’s off the beaten path, and you have to take a boat to get there which was so fun!
Staff
The service here was amazing!
Cleanliness & Comfort
Activity Review
John Gray's sea canoe - Hong by Starlight - Joining excursion
John Gray's sea canoe - Hong by Starlight - Joining excursion
Phuket

This is an ABSOLUTE must do on your trip if you have any time in Phuket!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Kien Nguyen