Kimkim Trip Reviews

4.8
Based on 14,305 ratings
Read 14,305 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Vikings and Legos!
Denmark | Jul 21 - Jul 27, 2024

M
Manoj I.
Chicago, IL | Reviewed on Jul 29, 2024
Wonderful trip to Denmark. Hit up all the big sites. The reservations were amazing and done to perfection. Not a single hiccup on the trip. Do wish we had included a tour of Copenhagen city that was curated to hit the highlights. Otherwise, the planning and execution was perfect. Miglé made wonderful recommendations and planned the trip perfectly. Would highly recommend and look forward to planning our next trip with Kimkim! Read more

Wonderful trip to Denmark. Hit up all the big sites. The reservations were amazing and done to perfection. Not a single hiccup on the trip. Do wish we had included a tour of Copenhagen city that was curated to hit the highlights. Otherwise, the planning and execution was perfect. Miglé made wonderful recommendations and planned the trip perfectly. Would highly recommend and look forward to planning our next trip with Kimkim!

Hotel Reviews
Tivoli Hotel
Copenhagen

Great hotel for kids. Very clean, lots of activities. Enjoyed our stay

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Knudsens Gaard
Odense

Great hotel. Like a little bed and breakfast. Great, friendly staff. Out of Odense city, so good if you have a car to use.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
LEGOLAND Castle Hotel
Billund

Great to stay at with kids! A must do! Really neat setup. Kids loved it, including the treasure hunt. Awesome theme.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Huxley Copenhagen, BW Premier Collection
Copenhagen

Great hotel. Amazing location. Smaller rooms, but workable. No A/C, which made it hot, but other wise, great!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Møns klint and Forest tower - A day tour from Copenhagen
Møns klint and Forest tower - A day tour from Copenhagen
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Transport
The ultimate LEGO® experience
The ultimate LEGO® experience
Billund
Canal Cruise from Nyhavn
Canal Cruise from Nyhavn
Copenhagen
Quality of Experience
Guides, Drivers and Staff
Transport
Embark on a Timeless Journey at the Viking Ship Museum in Roskilde
Embark on a Timeless Journey at the Viking Ship Museum in Roskilde
Roskilde

Really neat experience. A must do!

Quality of Experience
Guides, Drivers and Staff
Transport
Live in Legoland!
Live in Legoland!
Billund

A must do with kids in Denmark. Great experience

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Miglé Mikenaite

Above and beyond, thank you!
Norway | Jul 19 - Jul 27, 2024

Anne
Anne V.
Dallas, TX | Reviewed on Jul 29, 2024
Kristiina was very helpful and knowledgeable, paid close attention to the kind of trip we were looking for in Norway, and did not disappoint! The itinerary was well planned out and detailed, so helpful to refer to during our trip. Fenne did a fantastic job making our reservations and making edits when we had questions or concerns. We were affected by the global IT outage and had our flight to Oslo disrupted as well as lost our baggage, but the emergency text line and Rufo were amazing! ... Read more

Kristiina was very helpful and knowledgeable, paid close attention to the kind of trip we were looking for in Norway, and did not disappoint! The itinerary was well planned out and detailed, so helpful to refer to during our trip. Fenne did a fantastic job making our reservations and making edits when we had questions or concerns. We were affected by the global IT outage and had our flight to Oslo disrupted as well as lost our baggage, but the emergency text line and Rufo were amazing! They were able to find us a hotel in Amsterdam at a lower price, notify our hotel in Oslo that we would be missing the first night and arriving very late the next day, as well as direct us to places to purchase clothing. They also switched the dates of our reservations for a kayak trip when we noticed that it was going to rain that day. Can't say thank you enough to them for their on-the-spot support! Highly recommend KimKim to any travelers, they are very professional and kind :)

Local specialist: Kristiina Taukul

Japan July 2024
Japan | Jul 14 - Jul 26, 2024

Stephen
Stephen L.
the United Arab Emirates | Reviewed on Jul 29, 2024
We were extremely happy with the planning / booking stage. We had lots of demands for what we wanted to cover and, for the most part, we got what we wanted.
In particular, my wife injured here foot a week before travel which significantly reduced her mobility. We had feared that we might have to cancel but Kate came through with organising additional private vehicles and guides plus access to a wheelchair. Without this, I am not sure we could have done the trip. We truly appreciate the...
Read more

We were extremely happy with the planning / booking stage. We had lots of demands for what we wanted to cover and, for the most part, we got what we wanted.
In particular, my wife injured here foot a week before travel which significantly reduced her mobility. We had feared that we might have to cancel but Kate came through with organising additional private vehicles and guides plus access to a wheelchair. Without this, I am not sure we could have done the trip. We truly appreciate the effort to make these accomodations at such short notice.
Just a few minor quibbles which, to some extent, I think we should or could have addressed had we been more on the ball. We had wanted an authentic Ryokan experience with a traditional onsen . I think, on reflection, doing this in Kyoto was not the best option. We should have looked at Hakone for this. To some extent, we should have realised this ourselves.
The other issue is with the local guides. For the most part they were all pretty inexperienced or new. They we all very helpful. We had Mori in Tokyo. He was supper supportive to my wife, ensuring we could access the sites on the itinerary and make our trip smooth. He, however, was not that knowledgeable about the places we visited.
In Kyoto we had Dione. Again she was helpful but her anxiety towards looking after my wife often meant that she would apply an abundance of caution to various places on our itinerary. She would often start out say something wasn't possible until we had Googled it ourselves and pointed out that accessibility was possible. She had only been in Japan 2 years herself and so had little or no knowledge of the places we visited. In fact, in most cases it was her first time to visit a place too. In Osaka we had Naoki - he was more experienced than our other guides and knew many of the places we were visiting. Again, he was really helpful. In general, I think a guide should be familiar with the places on the itinerary and provide context and insight on those places and on the country, people, history etc. In time I am sure that all our guides will gain this experience but I am not sure I would really call all of them guides (except Naoki) yet.
All that said, we enjoyed our trip to Japan very much and would certainly recommend Kate to anyone planning a trip to Japan.

Hotel Reviews
Shiba Park Hotel
Tokyo

This was probably our favorite hotel of the trip. The rooms were clean and comfortable, and the service was excellent. The location was also very convenient for exploring Tokyo.

Kyoto Tokyu Hotel
kyoto

The Kyoto Tokyu Hotel was very accommodating, especially with providing a wheelchair for use during our stay. The rooms were clean and comfortable, making our stay quite pleasant.

Kyoto Ryokan the Kinoe
Kyoto

The ryokan experience was nice, though it wasn't exactly what we were looking for. It had the traditional feel but lacked some of the authenticity we expected. This was partly our fault for not researching thoroughly.

Cross Hotel Osaka
Osaka

The Cross Hotel in Osaka was centrally located, which was its best feature. However, the wheelchair provided with our tour vehicle was not the best, and the hotel wouldn't let us use their better wheelchair outside the premises. This was a bit inconvenient.

Local specialist: Kate Long
Kate
Kate Long
Local specialist in Japan | Replied on Jul 30, 2024
Hello Stephen, Thank you very much for taking the time to share your feedback on your recent Japan tour experience with us. I am delighted to hear that you were extremely happy with the planning and booking stage of your trip. We value each client's requests and strives to accommodate them to the best of our abilities. I am particularly grateful for your kind words regarding the efforts made to accommodate your wife's reduced mobility due to her foot injury. It was our pleasure to organize... Read more

Hello Stephen,

Thank you very much for taking the time to share your feedback on your recent Japan tour experience with us. I am delighted to hear that you were extremely happy with the planning and booking stage of your trip. We value each client's requests and strives to accommodate them to the best of our abilities.

I am particularly grateful for your kind words regarding the efforts made to accommodate your wife's reduced mobility due to her foot injury. It was our pleasure to organize additional private vehicles, guides, and wheelchair access to ensure your trip was not disrupted. I am pleased to know that these adjustments made a significant difference and allowed you to enjoy your time in Japan despite the unexpected challenge.

I appreciate your valuable insights regarding the Ryokan experience and the choice of guides during your visits to different cities. Your points about seeking a traditional onsen experience in Hakone and the varying levels of experience among our guides have been duly noted. We continuously strive to enhance the quality of our services, and your feedback will be essential for improving our future offerings.

I am glad to hear that Mori, Dione, and Naoki were helpful throughout your journey, despite the differences in their levels of experience and knowledge. Your comments about the importance of guides having thorough familiarity with the destinations and providing insightful context are well-received. I assure you that we will take steps to ensure that our guides receive further training and experience to better serve our clients in the future.

Your recommendation means a lot to us, and I am thrilled to know that you enjoyed your overall trip to Japan. It was a pleasure assisting you with your travel arrangements, and we look forward to welcoming you back for more memorable experiences in the future.

Thank you once again for your detailed review and for choosing us to plan your Japan tour. Please do not hesitate to contact us for any future travel needs or recommendations.

Kindest regards,
Kate

Great trip support
Scotland | Jul 19 - Jul 26, 2024

P
Paraj K.
Singapore | Reviewed on Jul 29, 2024

Kateryna was very helpful in planning and organising the trip. I appreciate her assistance and quick responses. I would be happy to recommend her to folks looking to organize a Scotland visit.

Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on Jul 29, 2024

Dear Paraj,

Thank you so much for your kind words. It was truly a pleasure to help plan and organize your trip. I'm delighted to hear that you had a wonderful experience and that my assistance was helpful. Your recommendation is incredibly meaningful to me, and I deeply value your support.

Take care and cherish the memories of your Scottish adventure!

Best,
Kat

Great trip to Portugal and Mallorca
Spain | Jul 9 - Jul 22, 2024

A
Alyssa F.
Mundelein, IL | Reviewed on Jul 29, 2024
All of our excursions were excellent. Our guide Celia for our Porto walking tour was so knowledge and had great recommendations. Pedro organized a private tour of the vineyard for us in the Douro Valley. Alex was an excellent walking tour guide, being flexing and showing us sights of Lisbon we would have missed on our own. Mannu gave us a great outing to Sintra and Cascais, even making a special stop on the way back for us to take an extra photo. The recommendations of places to eat and... Read more

All of our excursions were excellent. Our guide Celia for our Porto walking tour was so knowledge and had great recommendations. Pedro organized a private tour of the vineyard for us in the Douro Valley. Alex was an excellent walking tour guide, being flexing and showing us sights of Lisbon we would have missed on our own. Mannu gave us a great outing to Sintra and Cascais, even making a special stop on the way back for us to take an extra photo. The recommendations of places to eat and beaches from Kim Kim were very helpful. The hotels were all beautiful and centrally located.

Hotel Reviews
PortoBay Hotel Teatro
Porto

The location of this hotel was fantastic. Very walkable, safe. The room was comfortable and had everything we needed

Location
Cleanliness & Comfort
Portugal Boutique Hotel
Lisbon

This hotel was top of the line. The service was excellent, the room impressive. The location was great too.

Location
Staff
Cleanliness & Comfort
Lagos Avenida Hotel
Lagos

The hotel has a great view of the marina. The room was nice, had everything we needed. We loved the rooftop pool.

Location
Staff
Meliá Lisboa Aeroporto
Lisbon

This hotel was great, free shuttle to the airport was helpful. Room was nice, clean, and spacious.

Location
Cleanliness & Comfort
Puro Hotel Palma
Palma de Mallorca

This hotel was crazy. The room was so big! It had a tub and a shower. Location was great. Staff was great at providing recommendations and transportation options. We did not utilize the beach club but if we had an extra day we would’ve liked to try it.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Privately Guided Visit of Porto
Privately Guided Visit of Porto
Porto

Celia was fantastic. Learned so much and one of the highlights of our trip. I recommend this to everyone.

Quality of Experience
Guides, Drivers and Staff
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto

Our guide was great, the views are incredible. He even arranged a private vineyard tour for us.

Quality of Experience
Guides, Drivers and Staff
Get to Know Lisbon with a Local
Get to Know Lisbon with a Local
Lisbon

Alex was great. He was so knowledgeable and we learned so much of portugals history. He was flexible and adapted the tour to show us things we would never have found on our own.

Quality of Experience
Guides, Drivers and Staff
Private Day Excursion: Sintra, Cascais & Estoril
Private Day Excursion: Sintra, Cascais & Estoril
Spain

Mannu was great. Full of knowledge about Portugal, cares about responsible tourism and wants to show travelers the real Portugal. We would definitely recommend.

Quality of Experience
Guides, Drivers and Staff
Bike Excursion along the Beautiful Ria Formosa
Bike Excursion along the Beautiful Ria Formosa
Spain
Quality of Experience
Guides, Drivers and Staff
Catamaran Trip around Mallorca with Snorkeling, Kayaking or Paddleboarding
Catamaran Trip around Mallorca with Snorkeling, Kayaking or Paddleboarding
Mallorca

Definitely better than some of the other boats we saw where they pack the boats full of travelers. The views were incredible. The staff were not the friendliest, and I understand they turn over the boat and work with the public all the time. I might opt for an even smaller, more intimate boat next time. There were about 50 people on the boat with us many off the cruise ship.

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Raquel Aceituno
Raquel
Raquel Aceituno
Local specialist in Madrid | Replied on Jul 30, 2024

Hi Alyssa! thanks so much for taking the time to write this wonderful and detailed review. I am glad to know that you and Bradley had a great time discovering Portugal and Mallorca and that everything we planned met your expectations 🤩 I have noted your feedback about the catamarran in Mallorca and me and the team will search for a reduced people experience to make it more memorable for our travellers. Thanks again! It was a pleasure working with you and hopefully, we get in touch again for future adventures x All the best, Raquel

Gustavo created a perfect trip for us! Our fa...
Costa Rica | Jun 19 - Jun 28, 2024

Danijela
Danijela R.
San Jose, CA | Reviewed on Jul 28, 2024
Gustavo created a perfect trip for us! Our favorites were Paddle 9, Arenal hike, boat/car ride from La Fortuna to Monteverde, and not having to worry about any transportation. We felt comfortable and safe and were had so much fun. It was such a pleasant surprise to arrive to the airport and receive fun local gifts too, thank you! Read more

Gustavo created a perfect trip for us! Our favorites were Paddle 9, Arenal hike, boat/car ride from La Fortuna to Monteverde, and not having to worry about any transportation. We felt comfortable and safe and were had so much fun. It was such a pleasant surprise to arrive to the airport and receive fun local gifts too, thank you!

Activity Reviews
Self-Guided Arenal Volcano & 1968 Reserve Hike
Self-Guided Arenal Volcano & 1968 Reserve Hike
Arenal/La Fortuna

We loved it! So glad it was self guided, we did the long hike and it was perfect. What a beautiful place!

Quality of Experience
Self-Guided Hike to La Fortuna Waterfall
Self-Guided Hike to La Fortuna Waterfall
Arenal/La Fortuna

Fun area! Wildlife on the walk down and up. Loved swimming in the water. Walked there from our hotel and coffee shop across the street was great!

Quality of Experience
Treetopia: Tram,  Zip Lines & Hanging Bridges
Treetopia: Tram, Zip Lines & Hanging Bridges
Monteverde

Beautiful day! So happy to do zip lining in Costa Rica. Of all places we visited glad we did that at Monteverde. Guides were helpful and fun. Very adventurous. Two of us are scared of highs and we did great!

Quality of Experience
Guides, Drivers and Staff
Transport
Self-Guided Manuel Antonio Beaches
Self-Guided Manuel Antonio Beaches
Manuel Antonio

My friends/family liked it ok. Not my favorite beach. It was nice.

Quality of Experience
Self-Guided Visit to Manuel Antonio National Park
Self-Guided Visit to Manuel Antonio National Park
Manuel Antonio

We got a guide and we are glad we did. Would not have seen 85% of the wild life on our own. Beautiful place.

Quality of Experience
Full Day Waterfall Adventure
Full Day Waterfall Adventure
Costa Rica

Highlight of our trip! No words! It rained day before, entire night, and the day of the activity. We didn’t really want to go. Considered canceling or not going and taking a hit. So glad we went! It was all of our favorite adventure.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Gustavo Camperos
Gustavo
Gustavo Camperos
Local specialist in Kimkim HQ | Replied on Oct 03, 2024

These photos are amazing!!

Thank you so much for sharing these :)

Love to read and see that your time in Costa Rica was enjoyed to the fullest and hope to welcome you to another adventure to Costa Rica or other destinations in the near future 🇨🇷

12 hectic but wonderful days in Norway
Norway | Jul 16 - Jul 27, 2024

Lois
Lois S.
San Jose, CA | Reviewed on Jul 28, 2024
Mathia was just incredible in putting our trip together. We gave him what we wanted to do and he made it all happen. Our hotels were booked very strategically for our 1 and 2 nights in each place taking into consideration for very early train and ferry departures.
Our private guide, John, In Bergen was excellent and gave us a lot of interesting historical information. Our guide in Trondheim, Wanda, was beyond excellent. She showed us so much and was very informative with everything.
It...
Read more

Mathia was just incredible in putting our trip together. We gave him what we wanted to do and he made it all happen. Our hotels were booked very strategically for our 1 and 2 nights in each place taking into consideration for very early train and ferry departures.
Our private guide, John, In Bergen was excellent and gave us a lot of interesting historical information. Our guide in Trondheim, Wanda, was beyond excellent. She showed us so much and was very informative with everything.
It was unfortunate that the audio on the Gerainger excursion wasn’t working but other than that it was lovely.
We can’t say enough nice things about the quality of KimKims services and the expertise of Mathia.

Hotel Reviews
Scandic Kristiansund
Kristiansund

The hotel is old and tired looking as is Kristiansund. Our least favorite.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Nidelven
Trondheim

Best breakfast buffet ever experienced. No compaints.

Thon Hotel Opera
Oslo

Close to the train for a 6:15 am departure and near the opera but not near the other sights we saw. It turned out that the Bristol was better located for all that we did our first 2 days. Aside from that, which has nothing to do with the hotel, our stay was very nice and we had arranged for a bag breakfast as we had to leave very early.

Location
Staff
Cleanliness & Comfort
Hotel Bristol
Oslo

Just fabulous Second best breakfast

Authenticity & Character
Location
Near every thing to see
Staff
Cleanliness & Comfort
Zander K Hotel
Bergen
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Ålesund
Ålesund
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Bergen Walking Tour With a Local Guide
Bergen Walking Tour With a Local Guide
Bergen
Full Day Geiranger Fjord Cruise
Full Day Geiranger Fjord Cruise
Ålesund

Unfortunately the audio wasn’t functioning so much was missed.

Quality of Experience
Guides, Drivers and Staff
Audio was non functional
Transport
Trondheim Walking Tour
Trondheim Walking Tour
Trondheim

Excellent and informative. Wanda is one of the best guides ever anywhere.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 03, 2024
Dear Lois,
Thank you very much for your lovely review.
You have been cooperative, kind, probably the best travel assistant I could get. Not only. Our conversation quickly went from specialist-to-customer to friend-to-friend. And I highly appreciated that. The best way to get things in the right direction, avoid misunderstandings, make our days lighter, and realize a nice itinerary for such an important trip with your daughter. Trust and patience are the keys. Like any other life-related...
Read more

Dear Lois,
Thank you very much for your lovely review.
You have been cooperative, kind, probably the best travel assistant I could get. Not only. Our conversation quickly went from specialist-to-customer to friend-to-friend. And I highly appreciated that. The best way to get things in the right direction, avoid misunderstandings, make our days lighter, and realize a nice itinerary for such an important trip with your daughter. Trust and patience are the keys. Like any other life-related stuff. I hope you will give me some news about you from time to time.
I wish you, Karyn, and your family, all the best. :)
Mathia

Norway is Beautiful
Norway | Jul 22 - Jul 27, 2024

Craig
Craig B.
Chicago, IL | Reviewed on Jul 28, 2024
Our local tour guides, Stig(Oslo), Tor(Belestrand) and John (Bergen) were great! They all had wonderful stories to tell and it was obvious they had great love for their cities. Thank you! Read more

Our local tour guides, Stig(Oslo), Tor(Belestrand) and John (Bergen) were great! They all had wonderful stories to tell and it was obvious they had great love for their cities. Thank you!

Hotel Reviews
Oslo Guldsmeden
Oslo

Very well kept. Great breakfast!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Balestrand Hotel
Balestrand

Loved having a balcony that overlooked the Fjord. Sauna and Fjord swim was an experience that we were glad we did.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Hanseatic Hotel
Bergen

It was awesome to experience staying in such a well aged hotel that has lots of stories to tell over the decades. Great location to everything!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jul 29, 2024

Hi Craig, thank you so much for your review! I am really happy to read you had a nice time and enjoyed meeting our local guides! The best way to get to know a place, through the people. :-) I hope to see you and your family in Norway another time. Best wishes, Linda

Incredible trip!
Norway | Jul 7 - Jul 21, 2024

Katie
Katie C.
France | Reviewed on Jul 28, 2024

I usually plan all my travel by myself but was feeling a bit overwhelmed with figuring out where to go and what to do in Norway. Maria did a wonderful job tailoring the trip to our interests. We loved our kayak and hiking tour with Mads in Alesund. Kayaking in Geiranger was also a highlight. The accommodations were great and the distance between towns was perfect and allowed us to see breathtaking vistas but not have to drive all day. The entire trip went smoothly and we wouldn’t hesitate to use Kimkim again.

Local specialist: Maria Shephard
Maria
Maria Shephard
Local specialist in Kristiansand | Replied on Jul 29, 2024

Dear Kelly.!

As I was reading your review I just couldn't stop thinking that this is the reason I do this. ! I just loooove that you enjoyed Norway as it is, that you get the chance to admire the views and greatest scenarios and most of all create everlasting memories with your family.!

Thank you for the trust and for letting me be part of this!
-Maria

Perfect Trip planned for us!!!
Norway | Jul 19 - Jul 26, 2024

Linda
Linda Z.
Chicago, IL | Reviewed on Jul 28, 2024
We loved our trip to Norway and working with Linda who lives in Norway. We usually plan our own trips, but we became unsure of where to go and how to get around. Linda had a plan for us within 24 hours. We loved the fjords, the quaint hotels, our kayaking and mountain bike/hike trips, the beautiful countryside and all the people we met. Linda checked in with us during our trip and was available if we had questions. Read more

We loved our trip to Norway and working with Linda who lives in Norway. We usually plan our own trips, but we became unsure of where to go and how to get around. Linda had a plan for us within 24 hours. We loved the fjords, the quaint hotels, our kayaking and mountain bike/hike trips, the beautiful countryside and all the people we met. Linda checked in with us during our trip and was available if we had questions.

Hotel Reviews
Storfjord Hotel
SKODJE

Luxury hotel that over looks the fjord and mountains in the distance.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sagafjord Hotel
Sæbø

Most beautiful views of fjord and mountains! Comfortable hotel that could use some updating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hustadvika Havhotell
Fraena

Comfortable lodging on the sea in a remote area.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Brosundet
Ålesund

Larger upscale hotel that seems like it was the nicest in Alesund.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Hjørundfjord Exploration: Kayak Tour
Hjørundfjord Exploration: Kayak Tour
Hjørundfjord

Most beautiful place to kayak!

Quality of Experience
Guides, Drivers and Staff
E-Bike and Hike with a Guide
Skodje

Fun morning mountain biking and hiking.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Jul 29, 2024

Thank you so much for your review, Linda. It was such a nice pleasure to work with you and plan the trip together. I really love to see your photos, so nice memories. Hope to see you back in Norway another time! Best wishes, Linda

Norway was Fabulous
Norway | Jul 20 - Jul 27, 2024

Claire
Claire S.
San Jose, CA | Reviewed on Jul 28, 2024
This trip was fabulous. Truly gorgeous scenery and we were able to do many of the things I hoped to when imagining this trip. I loved the area that we chose in conjunction with Mathia, because while we wanted to be busy and doing activities it was such a calming and serene place, we couldn’t help but relax. One thing I think as a company KimKim HAS to improve on is being explicit about what is and isn’t included. I thought the rental car was part of the package because we had discussed it... Read more

This trip was fabulous. Truly gorgeous scenery and we were able to do many of the things I hoped to when imagining this trip. I loved the area that we chose in conjunction with Mathia, because while we wanted to be busy and doing activities it was such a calming and serene place, we couldn’t help but relax.

One thing I think as a company KimKim HAS to improve on is being explicit about what is and isn’t included. I thought the rental car was part of the package because we had discussed it to often and it wasn’t part of the list of excluded costs and that was a big expense to swallow after already paying for everything else, and I only found this out after the fact when booking the rental car. Another tip for the company: when we talked to Mathia via zoom, it smoothed a lot of issues we were having (and many iterations of the itinerary). I would recommend setting up at least 2 calls to be sure everyone is on the same page, to start the process and to finalize plans.

Once in Norway, there were a few hiccups with tour operators shifting plans, and both Mathia and Tricia were able to help us navigate those changes pretty effectively, and refunded what I wasn’t able to do. Mathia sent along spectacular hikes for us to do in hours of the day where we didn’t have plans (there are lots of hours in summer in Norway!).

We loved staying at Skagakaia (so quaint and Lone who operates the inn kept us fed with really yummy Norwegian foods) and the hiking around it as well. We did a kayak tour of a fjord with Ian while staying there, and it was so neat to go in the evening as the sun was setting! We saw lots of wildlife and got some great pointers to improve our technique. We also took a trip to Litløya and loved the tour of the lighthouse as well as our walk around the island to see historical settlements and notable geographic features.

We went to Andenes next and did a whale watching tour where we were surrounded by a pod of pilot whales, and some of them even interacted with our boat. From there, we took Mathia’s suggestion to hike Måtind which I would highly recommend to anyone in the area looking for a challenging but breathtaking hike.

Next we drove to Stokmarknes and did the 4 summit hike with Robin. This was a beautiful hike, a little less challenging than some of the others we had done, but the other option he had for us was more technical and we didn’t necessarily want to get into climbing on rocks with steep drop offs. If we make it back, we’d probably give that other hike a try. We enjoyed Norwegian chocolate and explored fields of wild cloudberries and blueberries.

Our last day we were in Stokmarknes again and did a bike tour of the coast of the island with Robin. Both of us are very anxious bikers but the tour sounded so fabulous that we wanted to give it a go. Because we had a flight to catch that evening, the tour was shortened a bit, but we made it out to a gorgeous beach with the Lofoten islands in the distance. We spent some time there and considered swimming were the weather a little warmer. From there we road back a little ways to the most adorable little art gallery/ cafe that also has a beautiful hidden lake (?!). We canoed around the lake, and then returned to the cafe for lunch and coffee/tea. Even as a novice bike rider, this tour was accessible (if challenging) and I really loved it.

We then made it back and caught our flight back. Truly an amazing trip. The only knock I would have on the actual itinerary was we would have appreciated more activities on days when there was just one tour, because we were trying to pack in as much as possible on long days, and had communicated this in the planning process.

Hotel Reviews
Hotell Marena
Andenes

Had a funny smell like body odor in the room, possibly sewage? But was clean and decently comfortable. Just not very impressive and the smell.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Scandic Narvik
Narvik

They canceled my reservation when I didn’t show up by 6pm, which I was never scheduled to do, then with flight delays ended up there at 9:45. But what the heck?

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Skagakaia

So quaint and really cute! Enjoyed exploring all the common areas and eating in the dining room. The views from the shared patio area were stellar.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Quality Hotel Richard With
Stokmarknes

Nice hotel but kind of strange to have such a nice hotel in such a small town with not much to do around it. We had scheduled tours to do but on off times didn’t know where to go. The room itself was well laid out and not too small. The beds were comfortable and my friend loved the pillow so much she looked up the brand to buy it for herself. The bathroom was also really nice and modern. Random to note, but the hair dryer was the best I used in Norway. The included breakfast was quite extensive and satisfied both an American breakfast craving as well as Norwegian tastes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Thon Hotel Oslo Airport
Gardermoen

Nothing special, hotel by the airport but it served its purpose. Note that the shuttle from here to the airport is available for a small fare.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
Tour with Skagakaia Guide
Tour with Skagakaia Guide
Norway

We went kayaking with Ian! It was gorgeous, we saw eagles and lots of sea life and he let us tool around the fjord for about 3 hours. Loved this, and felt like my kayaking improved with his tips.

Quality of Experience
Guides, Drivers and Staff
Transport
He picked us up at the inn we were staying at but we drove ourselves.
Local specialist: Mathia Pacenti
Mathia
Mathia Pacenti
Local specialist in Vesterålen, Norway | Replied on Aug 06, 2024

Dear Claire,
Thank you very much for your kind and detailed review.
I will take good care of your advices and possible improvements for my next travelers visiting beautiful Vesterålen. I am happy you enjoyed the places, the activities, and the hiking trails I recommended based on my personal experience.
Best Regards
Mathia

Great time
Indonesia | Jun 29 - Jul 20, 2024

R
Robert F.
Allentown, PA | Reviewed on Jul 28, 2024
We had lots of "moving parts" in our custom vacation that was well coordinated with only some minor glitches. I don't think anyone could have done it better. Read more

We had lots of "moving parts" in our custom vacation that was well coordinated with only some minor glitches. I don't think anyone could have done it better.

Hotel Reviews
Santika Premiere Dyandra Hotel & Convention - Medan - CHSE Certified
Medan

Centrally located. Large functional rooms. Great breakfast with the best coffee in our 22 day Indonesian trip.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Terrario Tangkahan
North Sumatra

Best in the area, at least according to our trusted guide.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Food was made locally. Very authetic but a little sparse for us.
Camping Tent Bukit Lawang
Sumatera Utara
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Its camping.
Ecolodge Bukit Lawang
Bukit Lawang
Authenticity & Character
Seemed like production line for European visitors.
Location
Staff
Cleanliness & Comfort
Small room. With such a modern design, one would expect air conditioning.
Sinabung Hills Berastagi
Berastagi
Authenticity & Character
Resort for Indonesian travellers. Good place to relax. We did not use its potential, so probably not the best for an intermediate stop betweem Bukit Luwang and Lake Toba.
Location
Staff
Lack of English made getting meals challenging.
Cleanliness & Comfort
Tabo Cottages
Sumatera Utara

Wanted to stay another day to unwind.

Authenticity & Character
Well balanced clients
Location
Staff
Cleanliness & Comfort
Hotel Anara Kualanamu
Sumatera Utara

Marginal airport hotel

Authenticity & Character
Meals boring.
Location
In the airport, fine. I would have preferred a nicer hotel 10-20 away.
Staff
Cleanliness & Comfort
Loud airline announcements through the night.
Meliá Purosani Yogyakarta
Authenticity & Character
Location
Wish that we could have walked around. I think that it is in a good location, but not sure.
Staff
Cleanliness & Comfort
Great restaurants.
Ndalem Kartowikoro 1835 Coffee & Eatery Hotel
Jawa Tengah

Why is this a "Coffee" place? My wife had to specially ask for a cup of coffee.

Authenticity & Character
Nice to get away from the hustle of the big hotels.
Location
Staff
Manager did not speak any English.
Cleanliness & Comfort
One of the few places with good TV and working WIFI.
Jiwa Jawa Bromo

It gets cold up there.

Authenticity & Character
Location
Close to Bromo
Staff
Cleanliness & Comfort
Kunang Kunang Tent Resort
Banyuwangi

For Glampers. Not a real outdoor experience.

Authenticity & Character
Location
A hotel in town would be better. This is hidden down some backroad. Only thing close is a mosque that loudly plays prayers at 4:30 in the morning. Ruins any outdoor vibe.
Staff
Room check when leaving took way too long.
Cleanliness & Comfort
Air conditioning good. Good amount of mosquitos. Restaurant food was surprisingly good, but the humid outdoor air and mosquitos detracted from the experience.
Mimpi Resort Menjangan - CHSE Certified
Pejarakan

Hot springs are a nice twist to the resort experience. Went on the Menjangan snorkel tour from their dive shop. A bit disappointed how short it was with no visit to the island. I would pick another resort that is closer to the island with a better tour.

Authenticity & Character
The cleanest (and probably best) way to do hotsprings in Indonesia.
Location
Felt isolated. Everything onsite so that is okay.
Staff
Restaurant is very well managed with great food.
Cleanliness & Comfort
Large room with semi-outdoor bathroom was the best setup that we experienced. Complements to the archetect.
Adiwana Bisma
Kabupaten Gianyar, Bali

Centally located. With our program, a driver picked us up and its location was a negative. Traffic in Ubud was terrible, so a hotwl outside of town would be better.

Authenticity & Character
No charm. Confusing room layout.
Location
Staff
Cleanliness & Comfort
Hilton Garden Inn Bali Ngurah Rai Airport
Denpasar

Predictable quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sudamala Resort, Komodo, Labuan Bajo
Labuan Bajo

A bit isolated on the south side of town with very little withing walking distance. Needed to take the hotel shuttle to the downtown area. If you want to stay at a resort (with a respectable restaurant) and only go on day trips to the island, it is fine. I would have preferred a hotel in town to get more variety in restaurant options and have some shopping opportunities.

Authenticity & Character
Solid resort.
Location
Staff
Cleanliness & Comfort
Activity Reviews
Take A Jungle Taxi in Bohorok River
Take A Jungle Taxi in Bohorok River
Bukit Lawang, North Sumatra

A much better tubing experience. The rapids were perfect: fun but not really dangerous.

Quality of Experience
Guides, Drivers and Staff
Visit Lumbhini Park
Visit Lumbhini Park
Berastagi, North Sumatra

Beautiful. Worth an hour visit

Visit Gundaling Hill
Visit Gundaling Hill
Berastagi, North Sumatra

Nice view. We had lunch at Acala Adhum Cafe on hill which was a very nice restaurant and good place to take in the view.

Visit Fruit Market
Visit Fruit Market
Berastagi, North Sumatra

Did not do this. Annual Flower festival in town clogged all the roads. We got stuck in traffic and did not have time.

Sunrise Hike to Sibayak Volcano and Debuk Hot Spring
Sunrise Hike to Sibayak Volcano and Debuk Hot Spring
Berastagi, North Sumatra

Nice relatively easy hike. Sunrise and view was okay. A bit crowded.

Visit Sipisopiso Waterfall
Visit Sipisopiso Waterfall
Indonesia

Great looking waterfall and the most iconic ones in Indonesia. We went only halfway down since it was the afternoon and very hot. We don't know if it would be worth it going to the bottom because there are alot of steps and he view halfway is magnificent. Lots a tourist shops and the touristy selfie stations.

Visit Ulun Danu Beratan Temple
Visit Ulun Danu Beratan Temple
Indonesia

Like a Disney Epcot site which is interesting, but is polished ultra-clean. Very kid friendly. Lots of places to take selfies. Temple is seen on all the Bali brochures.

Guides, Drivers and Staff
Guide took us to Mentari Buffet Restaurant. It seems that all the tourists go there for an efficiently run generic lunch. There must be more interesting places to eat.
Transport
Kuala Namu International Airport (KNO) Arrival Airport Assistance
Kuala Namu International Airport (KNO) Arrival Airport Assistance
Indonesia

Airport arrival was pretty obvious, so help was probably not needed.

Quality of Experience
Guides, Drivers and Staff
Visit Tjong A Fie Mansion
Visit Tjong A Fie Mansion
Medan, North Sumatra

Great place to visit. Moderate crowds,

Quality of Experience
Visit State Museum of North Sumatra
Visit State Museum of North Sumatra
Medan, North Sumatra

Not very crowded but definitely worthwhile. Great overview of the cultures in Sumatra. Our guide was a great compliment.

Quality of Experience
Visit Maimun Palace
Visit Maimun Palace
Medan, North Sumatra

Building is obviously important. Important site with many Indonesian visitors. Throne room was crowded and main thing to see inside with not much more.

Visit Al-Mashun Mosque
Visit Al-Mashun Mosque
Medan, North Sumatra

Went early in morning and pretty much only visitors. Only mosque that we saw from the inside in all on Indonesia, so important because of that, but most mosques are usually empty inside. The burial area was a nice plus. Glad that we went.

Visit Chinese Temple
Visit Chinese Temple
Medan, North Sumatra

Interesting, but small.

Visit the Elephant Sanctuary
Visit the Elephant Sanctuary
Tangkahan, North Sumatra

Fun washing the elephants and then going on a short trek through the jungle. The reason to go to Tangkahan.

Quality of Experience
Guides, Drivers and Staff
Great local guide
Experience Tubing and Visit the Buluh Waterfall
Experience Tubing and Visit the Buluh Waterfall
Tangkahan, North Sumatra

Saw a small waterfall near the river before having lunch on the river. Waterfall was okay but loaded with visitors, so not so special. Tubing ride on river was boring because the river was slow.

Jungle Trekking in Bukit Lawang National Park
Jungle Trekking in Bukit Lawang National Park
Bukit Lawang, North Sumatra

Orantatangs. Park guides are top notch and lead you straight to the wildlife.

Quality of Experience
Guides, Drivers and Staff
Very helpful and knowledgeable.
Overnight in A Camping Tent in Bukit Lawang National Park
Overnight in A Camping Tent in Bukit Lawang National Park
Bukit Lawang, North Sumatra

Camping was great experience.

Quality of Experience
Visit Efrata Waterfall
Visit Efrata Waterfall
Indonesia

Saw this from the distance. Looked okay. We wished that the driver stopped to get a nice view of Lake Toba. Seeing the Patung Yesus statue would have been nice. We saw it only from a distance.

Visit The Execution Site of Ambarita
Visit The Execution Site of Ambarita
Samosir Island

Saw the Batak houses several places. This site was the most touristy and was fairly crowded. Guide showed the execution area was very knowledgeable. Other tourists listened in.

Guides, Drivers and Staff
Having our personal guide made a big difference.
Watch Sigalegale Puppet Dance
Watch Sigalegale Puppet Dance
Samosir Island

Very touristy, but very entertaining. Seeing Indonesian tourists dancing with the puppets is priceless. Only one puppet was working, the other just shaked with no arm motions, so a minor let down. Everybody posing for selfies at the two puppets before the dance detracted from the overall vibe. They needed more puppets for selfies.

Visit the Ancient Tomb in Tomok
Visit the Ancient Tomb in Tomok
Samosir Island

Nice tomb. Guide also went to another tomb on the island (Museum Huta Bolon Simanindo) which was nice

Guides, Drivers and Staff
Adding a little more makes a big difference.
Visit Silimalombu Eco Village
Visit Silimalombu Eco Village
Samosir Island

Did not go to this place. Read about it online: it was a farm, mostly selling stuff with a tourist (Western food) buffet. We went to Sigurgur Beach for a nice relaxing lunch instead.

Visit Borobudur Temple
Visit Borobudur Temple
Indonesia

One of the big 3 must-sees in Jogja. Climbing up the temple is a must. The flow of people was well managed and you could get some alone time with the temple.

Guides, Drivers and Staff
Park guide was fine, but then we got lost from the group when climbing up. Maybe that was the point to explore on your own.
Free Time in Menjangan
Free Time in Menjangan
Indonesia

Stuck at the Mimpi resort. Nice place to relax. Not really a place to explore like a local beach would be.

Visit Pawon Temple
Visit Pawon Temple
Yogyakarta

Did not go. Driver did not take us there. Went to Medut Temple instead. Did not have enough time to do everything on itinerary.

Guides, Drivers and Staff
Transport
Visit Mendut Buddhist Monastery
Visit Mendut Buddhist Monastery
Indonesia

A great complement to Borobudur temple. Mendut temple is smaller but the environment and statue inside was nicer.

Guides, Drivers and Staff
Guide took us there but was hurried. He always felt like he was checking the box. Friendly and professional, though.
Transport
Visit Keraton Yogyakarta (Yogyakarta's Palace)
Visit Keraton Yogyakarta (Yogyakarta's Palace)
Indonesia

A must see. Park guide was awesome.

Guides, Drivers and Staff
Our guide was knowledgeable, but very slow moving and tired. Later we had health concerns about him.
Guides, Drivers and Staff
Our guide was knowledgeable, but very slow moving and tired. Later we had health concerns about him.
Visit Taman Sari Water Palace
Visit Taman Sari Water Palace
Yogyakarta

Part of the Joyja palace area. Probably the best part. See palace review for more details.

Snorkeling in Menjangan
Snorkeling in Menjangan
Indonesia

Snorkeling was great but it was a short tour (9am-3pm). Only two snorkeling events, which was plenty for the day, lasting 30-45 minutes each. Lunch on boat, boring. A much better tour would have include an island visit to stretch our legs and have lunch. Make it an 8am-4pm tour or start the tour from a closer hotel.

Guides, Drivers and Staff
Nice folks. Prefitting the equipment the day before was a nice, well organized, touch.
Transport
Start tour closer, or get a bigger and faster boat.
Visit Madakaripura Waterfall
Visit Madakaripura Waterfall
Indonesia

Motocycle ride to site was fun. The hiking past the splashing water of the falls was unique (at least for our trip). The 360 degree waterfall canyon makes it impossible to capture the awesome experience with a camera.

Guides, Drivers and Staff
Local guides great.
Kota Gede Walking Tour
Kota Gede Walking Tour
Yogyakarta

Went to burial area, but it was closed. Put on traditional clothes just to see the few (very average) things that were open. Stetched out to 30 minutes with no real walking. Waste of time.

Guides, Drivers and Staff
I think we stopped here so the guide could drop us off and rest.
Visit Prambanan Temple
Visit Prambanan Temple
Indonesia

Like this even better than Borobodur.

Go to Mountain Pananjakan Point
Go to Mountain Pananjakan Point
Indonesia

Did not do this at sunrise. There was a traffic jam going to the site and the jeeps were not moving. Instead, we went to King Kong hill later in the morning to see the panarama view. With only a few people on the platform it was much more personal. Worked for us and view still awesome.

Guides, Drivers and Staff
Driver/Guide was flexible. Definitely motivated to give us the best experience.
See Caldera of Semeru Tengger
See Caldera of Semeru Tengger
Indonesia

Went here in the dark to see the sunrise. Only a few people on the rim, so very nice. Since it was dark, we could see the red glow on the lava.

Guides, Drivers and Staff
I think it was his plan to switch the order. Great move. I would formalize this order as a tour option.
Witness the Blue Flame of Ijen Crater
Witness the Blue Flame of Ijen Crater
Indonesia

Ijen was closed. Driving there the day before, it was impressive to see from a distance. Driving through the coffee plantation on mountain was fun. You need a tour of a coffee plantation in the area (or just a stop at a very nice coffee resto). Make sure people have a backup plan for sites to see that day.

Visit Banyu Wana Amertha Waterfall
Visit Banyu Wana Amertha Waterfall
Indonesia

Did not go here. Went to Labuhan Kebo Waterfall instead which was awesome and was 5 stars. Less crowded, not touristy and you could go swimming. More famous Red Coral waterfall nearby (but didnt see). I recommend getting a hotel in the area and spending an entire day hiking the Munduk waterfalls and the surrounding clove farms.

Guides, Drivers and Staff
He was flexible enough to change to this excellent choice.
Experience Coffee Plantation Tour
Experience Coffee Plantation Tour
Indonesia

Cancelled this.

Visit Ubud Palace
Visit Ubud Palace
Indonesia

Interesting but the Jogya palace was better

Guides, Drivers and Staff
Transport
Visit Agung Rai Museum of Art
Visit Agung Rai Museum of Art
Ubud, Bali

Nice restful museum with some local and european transplants artists. Owner was there and was very passionate adding interesting stories. Grounds were nice too.

Visit Sacred Monkey Forest Sanctuary
Visit Sacred Monkey Forest Sanctuary
Indonesia

If you want to see monkeys, go here. They are well fed, so not really very aggressive. Grounds and temples created a nice scene. Touristy, but worth it and definitely a highlight.

Guides, Drivers and Staff
Guide really made it easy for us. So many people there.
Visit Tegallalang Rice Terrace
Visit Tegallalang Rice Terrace
Indonesia

If you like a manicured garden trails, ziplines and selfies, this place is for you. Not a realistic coffee plantation or a rice terrace farm. Go to a real rice terrace and coffee plantation and avoid this overly crowded place. Doesn't check any of my boxes.

Guides, Drivers and Staff
Guide should have known we would not have liked it.
Watch the Sunset at Tanah Lot Temple
Watch the Sunset at Tanah Lot Temple
Indonesia

Did not go since it would be high tide for our visit. Instead went to Goa Gajah Temple which was very interesting.

Guides, Drivers and Staff
Flexibity and knowledge.
Visit Mirror Stone Cave
Visit Mirror Stone Cave
Indonesia

Great dry cave. Its a small cave but fun since you need to put on a helmet and crawl a little. The local guide made it extra special.

Guides, Drivers and Staff
Local guide made it a custom experience.
Visit Amelia Sea View
Visit Amelia Sea View
Indonesia

Good if you are a goat and love to climb every hill that you see. Very windy and dry. View was nice but nothing compared to the Komodo island views. I would skip unless you want to see a sunset.

Guides, Drivers and Staff
Nice guy. Drove very slow making this seem even more like a waste of time. Driver did take us to the seafood restaurant which was excellent choice.
Visit Rangko Cave
Visit Rangko Cave
Indonesia

More of a beach destination that is great for kids. Local boat ride takes you to the dock and a nice small beach with a stand selling food. Nice to hang out there and have a picnic. Going to the cave was pleasant, but an average experience. Its a short hike with sandals. Cave floor has been changed to "an ampitheater" with steps so that everyone (it was crowded) has space to leave their towels and shoes. Kids love it and splash around constantly in the salty water. The entrance is large enough that the cave pool is adquately lit. Humid and stuffy air. We limited ourselves to a 5 min swim but could not get a cave picture without a kid or a swimmer trying to get a selfie.

Sunset in Kalong Island
Sunset in Kalong Island
Indonesia

Millions of boats waiting for the bats to come out. A party atmosphere.

Visit Pink Beach
Visit Pink Beach
Indonesia

Really pink. Your photos will appear photoshopped.

Trekking at Rinca Island
Trekking at Rinca Island
Indonesia

Best place for dragons. We went in late afternoon and they were active. Watchout.

Visit Komodo Island
Visit Komodo Island
Indonesia

We went two days to the islands at various stops. Nonstop A+ sites. Everybody is going out to the same places so get a big boat that is fast to allow you to spend more time at each site. The group from your boat will be mixed with 100 people from other boats when snorkeling, on the beach. Still it is possible to get a personal experience.

Guides, Drivers and Staff
Our DTour guide was the best. Everyone on our 25 people boat felt special.
I Gusti Ngurah Rai International Airport (DPS) Departure Meet and Greet
I Gusti Ngurah Rai International Airport (DPS) Departure Meet and Greet
Ngurah Rai International Airport (DPS)

Very crowded airport. Took us straight to correct areas.

Guides, Drivers and Staff
Local specialist: Jessica Soenandar
Jessica
Jessica Soenandar
Local specialist in Jakarta | Replied on Jul 29, 2024
Hi Bob, Thank you so much for taking the time to write us a very detailed feedback, it is highly appreciated! It is unfortunate that in remote parts (or less visited areas) of the country, lodgings are still very basic and the use of English is limited, even for people working in the hospitality sector. To answer your question about the Ndalem Kartowikoro Hotel in Solo, it is a local bed and breakfast (or in this case, cafe) type of lodging, where you didn't have to order a coffee. Perhaps... Read more

Hi Bob,

Thank you so much for taking the time to write us a very detailed feedback, it is highly appreciated!

It is unfortunate that in remote parts (or less visited areas) of the country, lodgings are still very basic and the use of English is limited, even for people working in the hospitality sector. To answer your question about the Ndalem Kartowikoro Hotel in Solo, it is a local bed and breakfast (or in this case, cafe) type of lodging, where you didn't have to order a coffee. Perhaps the lack of English skills that the manager had made it confusing. I had initially offered you another hotel as I was concerned, but it didn't give the Javanese vibe and architecture that you wanted. However, I'm glad that you enjoyed the authenticity and the quietness of the area.

I would like to thank you once again for trusting us and kimkim for your trip to Indonesia, I hope you had a great trip throughout :) We hope to meet you again some time in the future!

Warm regards,

Jessica

Not a care in the world!
Taiwan | Jul 13 - Jul 17, 2024

Jennifer
Jennifer B.
Chicago, IL | Reviewed on Jul 28, 2024
Our trip to Taiwan was awesome! Kimkim set us up with a stellar tour company and fabulous guide! Our guide, William, took great care f us while we were there! I didn’t have to worry about a thing in a country where I didn’t speak the language or know the culture and customs! I would definitely recommend using Kimkim for all of your travel planning to get the best experience. And our guide, William, was top notch! If my daughter and I decide to visit Taiwan again for a longer stay, William is... Read more

Our trip to Taiwan was awesome! Kimkim set us up with a stellar tour company and fabulous guide! Our guide, William, took great care f us while we were there! I didn’t have to worry about a thing in a country where I didn’t speak the language or know the culture and customs! I would definitely recommend using Kimkim for all of your travel planning to get the best experience. And our guide, William, was top notch! If my daughter and I decide to visit Taiwan again for a longer stay, William is our guy! Can’t say enough good things about him. He took care of everything so we could thoroughly enjoy our time there and not be stressed,

Hotel Review
Just Sleep Ximending
Taipei

Great hotel! Friendly staff, great breakfast, nice and clean, many amenities and central location!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Shirley Fang
Shirley
Shirley Fang
Local specialist in Taipei | Replied on Jul 29, 2024

Hi Jennifer,

Thank you so much for your kind words! We are happy to hear that you had an awesome experience in Taiwan with our tour guide, William. Your recommendation means a lot to us, and we look forward to the opportunity to assist you and your daughter with another fantastic adventure in Taiwan in the future. Please don’t hesitate to contact us if you have plans to visit Taiwan again!

Best regards,
Shirley

This trip was amazing....
Italy | Jul 20 - Jul 27, 2024

L
LuAnne V.
Florence-Graham, CA | Reviewed on Jul 28, 2024
This trip was amazing. Every detail was taken care of. We just need to enjoy the sights. Thank you for a wonderful trip. Read more

This trip was amazing. Every detail was taken care of. We just need to enjoy the sights. Thank you for a wonderful trip.

Activity Reviews
Family-Friendly Rome By Golf Cart
Family-Friendly Rome By Golf Cart
Rome

A great way to see the city. Guides were knowledgeable and fun.

Quality of Experience
Guides, Drivers and Staff
Transport
Private Tuscany Day Trip to Siena and San Gimignano
Private Tuscany Day Trip to Siena and San Gimignano
Italy

Love the winery and the tour of where the wine was stored. Good was amazing. Georgia was an excellent tour guide.

Quality of Experience
Local specialist: Tasos Mylonas

Amazing trip to CR!
Costa Rica | Jul 16 - Jul 27, 2024

Maryam
Maryam S.
Albany, CA | Reviewed on Jul 28, 2024

We just returned from an incredible trip to Costa Rica! It was superb—we got to check off everything on our bucket list (ziplining, scuba, white water rafting, hikes through the forests, animal and bird spotting). We spent 11 days and everything that Jessica and Gustavo planned for us was perfect, from the private transportation to the impeccable hotels to the activities. Thank you to them and to Kimkim! This is our second time using Kimkim and you better believe it won’t be the last!

Local specialist: Gustavo Camperos

Greece land tour
Greece | Jul 14 - Jul 20, 2024

E
Elizabeth K.
Peru | Reviewed on Jul 28, 2024
The trip was great, guides and accommodations were great. The only downside was the hotel location in Nafplio. With luggage, the road to walk in and out was treacherous and with no elevator, the stairs inside the hotel were brutal. I would not have been able to negotiate this hotel without my husband's help. Read more

The trip was great, guides and accommodations were great. The only downside was the hotel location in Nafplio. With luggage, the road to walk in and out was treacherous and with no elevator, the stairs inside the hotel were brutal. I would not have been able to negotiate this hotel without my husband's help.

Hotel Review
Amfitriti Palazzo Design Hotel
Nafplio

The location of this hotel was extremely challenging. If you have any mobility challenges, it is a non-starter. Cobblestones, stairs, a hill, and no elevator inside. Nothing wrong with the hotel once you get to it

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Hara Solakaki

Amazing experience!
China | Jul 19 - Jul 27, 2024

D
Dominic W.
United Kingdom | Reviewed on Jul 28, 2024

Our experience from start to finish was truly amazing. Our local specialist, Heidi, did a great job accomodating all our requests, including requirements from our 2 year old, and planned us an unforgettable experience. Both our guides for each city were very knowledgeable, friendly and accommodating. They went above and beyond for our needs. Thank you so much to all the team!

Local specialist: Heidi Jiang
Heidi
Heidi Jiang
Local specialist in China | Replied on Jul 29, 2024

Hi Dominic,
Greetings from Heidi , so happy you enjoyed your family trip in China.
On behalf of KK and all my team members, I extend our heartfelt gratitude to you. The door of friendship in China is always open to you. We hope that when EVE grows up, you will bring her to China again. Our sincerest blessings to your family; may you all be safe and well. Looking forward to seeing you on your next trip.
Best Regards
Heidi

Fantastic guide. Great tour
Scotland | Jul 25 - Jul 27, 2024

S
Steven B.
Ashburn, VA | Reviewed on Jul 28, 2024
John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!! Read more

John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!!

Activity Reviews
Inverness to Isle of Skye Private Transfer
Scotland

John took us to castles, lochs, towns and overlooks. Really great

Quality of Experience
Guides, Drivers and Staff
Transport
Explore The Isle of Skye
Explore The Isle of Skye
Scotland

One could spend a whole week or more on Skye. We had 2 days, which seemed like just enough. The Fairy Glen, Fairy Pools and Talisker distillery were particular highlights

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 28, 2024

Hi Steven,

Thank you for your superb feedback!

It’s great to know that John Patience was such good company during your three-day tour and provided an exceptional experience on the mainland and around the Isle of Skye. I’m happy to hear that you and your family enjoyed the journey. I'll be sure to pass on your kind words to John.
Wishing you more joyful explorations in the future!
Warmest regards,
Aleksandra

Vicki , local specialist was great. The itinerary and accommodations was just as we had asked.
Australia | Jul 14 - Jul 23, 2024

Janet
Janet L.
Los Angeles, CA | Reviewed on Jul 28, 2024
Vicki , local specialist was great. We worked with her to plan a trip best for us. Vicki was easy to reach and very responsive We had some last minute changes and Vicki was right on to of it. The day trips that the local specialist found were perfect. We had 3 flights 3 cars and all went flawlessly. Could not have easily arranged without Local specialist. Especially the local specialist knew the distances so we were confident in logistics. Fun accommodations. Manager was... Read more

Vicki , local specialist was great. We worked with her to plan a trip best for us. Vicki was easy to reach and very responsive We had some last minute changes and Vicki was right on to of it. The day trips that the local specialist found were perfect. We had 3 flights 3 cars and all went flawlessly. Could not have easily arranged without Local specialist. Especially the local specialist knew the distances so we were confident in logistics.

Fun accommodations. Manager was extremely helpful in our whitsunday accomodation. But highlight was last four days at Mai tai resort. Port douglas area. Andre owner was a delight. Lovely healthy breakfast. Great views. Impeccable as to cleanliness!!
Day trips with Nichols’s to Daintree forest and snorkel sail on Sailaway was exceptional

Hotel Review
Mai Tai Resort

A quiet beautiful getaway. Near port douglas. Andre was very helpful. Extremely clean accommodations. Lovely simple healthy breakfast. Great coffee. Andre was charming and takes great pride in this place. Hard to describe- but the atmosphere hit you as calm Bed and linens perfect. You have to visit to understand!! Perfect ending to a wonderful three weeks in Australia

Authenticity & Character
Totally furnished with Thai and Balinese furnishings. Added to the calm of this mountain home
Location
Out of busy area. But only 15 minutes to port douglas
Staff
Cleanliness & Comfort
Everything!! And the sheets were crisp and ironed. Loved the bed and pilllows too.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 28, 2024
Hi Janet Thank you so much for your lovely review! It was a pleasure working with you to plan your trip. I'm glad to hear that everything went smoothly. It’s great to know the day trips were perfect and the logistics worked out seamlessly. I’m thrilled that you enjoyed your accommodations, especially your time at the Mai Tai Resort in Port Douglas. Andre will be delighted to hear your kind words about the breakfasts, views, and cleanliness. The trips to the Daintree Forest and the snorkel... Read more

Hi Janet

Thank you so much for your lovely review! It was a pleasure working with you to plan your trip. I'm glad to hear that everything went smoothly. It’s great to know the day trips were perfect and the logistics worked out seamlessly.

I’m thrilled that you enjoyed your accommodations, especially your time at the Mai Tai Resort in Port Douglas. Andre will be delighted to hear your kind words about the breakfasts, views, and cleanliness. The trips to the Daintree Forest and the snorkel sail on Sailaway are indeed exceptional experiences.

Thank you again for your kind words, and for your booking

Warm regards,
Vicky

Our family trip to Greece through kimkim and ...
Greece | Jul 8 - Jul 21, 2024

K
Kim V.
Canada | Reviewed on Jul 27, 2024
Our family trip to Greece through kimkim and with our local specialist, Angela (Aggeliki) was outstanding. We are a family of five including three teenagers, and Angela helped us to craft a trip of a lifetime for our family. We identified our interests and budget, and Angela worked with us to finalize a customized itinerary. She was available before our trip to answer questions, and during the trip to help address any issues along the way. Angela went out of her way to ensure that our... Read more

Our family trip to Greece through kimkim and with our local specialist, Angela (Aggeliki) was outstanding. We are a family of five including three teenagers, and Angela helped us to craft a trip of a lifetime for our family. We identified our interests and budget, and Angela worked with us to finalize a customized itinerary. She was available before our trip to answer questions, and during the trip to help address any issues along the way. Angela went out of her way to ensure that our experiences were positive, connecting us with experienced local guides and drivers. Highlights of our trip included amazing tours of the Acropolis in Athens as well as the nearby Temple of Poseidon, our stay in an apartment with the most amazing view of the Acropolis, sea kayaking and exploring sea caves along the beautiful coast of the island of Milos, and customized tours on the island of Crete where we visited the beautiful Elafonisi beach, visited Minoan ruins, learned about the incredible history and culture of the island, tasted the most delicious food, and dined in the vibrant cities of Chania and Heraklion. We have already recommended kimkim and Angela to our friends, and we look forward to planning future trip together with kimkim!!!

Hotel Reviews
Heloni apartments
Athens

Amazing apartments, perfect for our family of 5. The rooftop view of the Acropolis is truly awesome. We really appreciated the breakfast food in the apartment, the cleanliness and ideal location of these apartments, highly recommended!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ventus di Milo
Milos

We really appreciated the friendly and helpful staff at this hotel who went out of their way to guide us. The breakfast was the best we experienced in Greece. The hot tubs and lovely infinity pool were a highlight also!

Authenticity & Character
Location
The most beautiful view of the ocean! Suggest arranging either a driver or rental vehicle for transportation.
Staff
Cleanliness & Comfort
Alyvia Suites
Santorini

A family-owned hotel. The owner is very helpful, accommodations are clean. Beautiful ocean view with hot tubs for upper rooms. Only approx. 15 minute walk to Oia.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olive Green
Heraklion

Excellent central location in Heraklion!!

Authenticity & Character
Location
Staff
Reception staff provided excellent recommendations for restaurants, and local laundry services.
Cleanliness & Comfort
Porto Del Colombo Traditional Boutique Hotel
Chania

Family-friendly hotel in the heart of Chania, close to port, local restaurants and shops. Delicious breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
As a family of five, we would have appreciated it if our rooms were closer together. Kids were on main floor, and parents several floors up. Also, no reception available after 9 pm. Also, please note that direct access to hotel by vehicle not possible. Approx. 10 minute walk from driver/ parking access.
Activity Reviews
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Our guide was very knowledgeable and experienced!!

Quality of Experience
Guides, Drivers and Staff
The guide was outstanding!
Transport
Walking tour
Sea Kayak in Milos
Sea Kayak in Milos
Greece

Experienced guides who ensured safe and enjoyable experience for all. Really enjoyed access to the sea caves and thermal waters!!!

Quality of Experience
Guides, Drivers and Staff
Your Tailored Elafonisi Escape: Cretan  Dream Where Time Doesn’t Exist from Her & West P6
Your Tailored Elafonisi Escape: Cretan Dream Where Time Doesn’t Exist from Her & West P6
Greece

Our guide Nikos was outstanding. He went out of his way to understand our particular family input and goals and we experienced an amazing day with visit to Elafonisi beach, local Roman ruins and view of peninsula. We also enjoyed a delicious local Cretan meal together. Would highly recommend this tour with Nikos!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jul 28, 2024

Yeia sou, Kim, and family!

Thank you so much for your feedback and the time to leave your review.
I am thrilled to know that your family had a great time here in Greece with us! That is simply amazing!
I look forward to seeing you coming back soon, showing more of my amazing country, and having that wine we were talking about! 😀🍷🥂

Have a great rest of the summer.

Greetings from Greece,
Angela & the GA Trips team