Kimkim Trip Reviews

4.8
Based on 14,310 ratings
Read 14,310 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Fantastic guide. Great tour
Scotland | Jul 25 - Jul 27, 2024

S
Steven B.
Ashburn, VA | Reviewed on Jul 28, 2024
John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!! Read more

John Patience is a fantastic guide. He took us to some amazing places on the mainland and all over Iske of Skye. He brought us to spots we never could have found on our own and has an encyclopedic knowledge of the area. He was great company for three days. Bravo!!

Activity Reviews
Inverness to Isle of Skye Private Transfer
Scotland

John took us to castles, lochs, towns and overlooks. Really great

Quality of Experience
Guides, Drivers and Staff
Transport
Explore The Isle of Skye
Explore The Isle of Skye
Scotland

One could spend a whole week or more on Skye. We had 2 days, which seemed like just enough. The Fairy Glen, Fairy Pools and Talisker distillery were particular highlights

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Aleksandra Shebaltseva
Aleksandra
Aleksandra Shebaltseva
Local specialist in England | Replied on Jul 28, 2024

Hi Steven,

Thank you for your superb feedback!

It’s great to know that John Patience was such good company during your three-day tour and provided an exceptional experience on the mainland and around the Isle of Skye. I’m happy to hear that you and your family enjoyed the journey. I'll be sure to pass on your kind words to John.
Wishing you more joyful explorations in the future!
Warmest regards,
Aleksandra

Vicki , local specialist was great. The itinerary and accommodations was just as we had asked.
Australia | Jul 14 - Jul 23, 2024

Janet
Janet L.
Los Angeles, CA | Reviewed on Jul 28, 2024
Vicki , local specialist was great. We worked with her to plan a trip best for us. Vicki was easy to reach and very responsive We had some last minute changes and Vicki was right on to of it. The day trips that the local specialist found were perfect. We had 3 flights 3 cars and all went flawlessly. Could not have easily arranged without Local specialist. Especially the local specialist knew the distances so we were confident in logistics. Fun accommodations. Manager was... Read more

Vicki , local specialist was great. We worked with her to plan a trip best for us. Vicki was easy to reach and very responsive We had some last minute changes and Vicki was right on to of it. The day trips that the local specialist found were perfect. We had 3 flights 3 cars and all went flawlessly. Could not have easily arranged without Local specialist. Especially the local specialist knew the distances so we were confident in logistics.

Fun accommodations. Manager was extremely helpful in our whitsunday accomodation. But highlight was last four days at Mai tai resort. Port douglas area. Andre owner was a delight. Lovely healthy breakfast. Great views. Impeccable as to cleanliness!!
Day trips with Nichols’s to Daintree forest and snorkel sail on Sailaway was exceptional

Hotel Review
Mai Tai Resort

A quiet beautiful getaway. Near port douglas. Andre was very helpful. Extremely clean accommodations. Lovely simple healthy breakfast. Great coffee. Andre was charming and takes great pride in this place. Hard to describe- but the atmosphere hit you as calm Bed and linens perfect. You have to visit to understand!! Perfect ending to a wonderful three weeks in Australia

Authenticity & Character
Totally furnished with Thai and Balinese furnishings. Added to the calm of this mountain home
Location
Out of busy area. But only 15 minutes to port douglas
Staff
Cleanliness & Comfort
Everything!! And the sheets were crisp and ironed. Loved the bed and pilllows too.
Local specialist: Vicky Steinhardt
Vicky
Vicky Steinhardt
Local specialist in Noosa, Australia | Replied on Jul 28, 2024
Hi Janet Thank you so much for your lovely review! It was a pleasure working with you to plan your trip. I'm glad to hear that everything went smoothly. It’s great to know the day trips were perfect and the logistics worked out seamlessly. I’m thrilled that you enjoyed your accommodations, especially your time at the Mai Tai Resort in Port Douglas. Andre will be delighted to hear your kind words about the breakfasts, views, and cleanliness. The trips to the Daintree Forest and the snorkel... Read more

Hi Janet

Thank you so much for your lovely review! It was a pleasure working with you to plan your trip. I'm glad to hear that everything went smoothly. It’s great to know the day trips were perfect and the logistics worked out seamlessly.

I’m thrilled that you enjoyed your accommodations, especially your time at the Mai Tai Resort in Port Douglas. Andre will be delighted to hear your kind words about the breakfasts, views, and cleanliness. The trips to the Daintree Forest and the snorkel sail on Sailaway are indeed exceptional experiences.

Thank you again for your kind words, and for your booking

Warm regards,
Vicky

Our family trip to Greece through kimkim and ...
Greece | Jul 8 - Jul 21, 2024

K
Kim V.
Canada | Reviewed on Jul 27, 2024
Our family trip to Greece through kimkim and with our local specialist, Angela (Aggeliki) was outstanding. We are a family of five including three teenagers, and Angela helped us to craft a trip of a lifetime for our family. We identified our interests and budget, and Angela worked with us to finalize a customized itinerary. She was available before our trip to answer questions, and during the trip to help address any issues along the way. Angela went out of her way to ensure that our... Read more

Our family trip to Greece through kimkim and with our local specialist, Angela (Aggeliki) was outstanding. We are a family of five including three teenagers, and Angela helped us to craft a trip of a lifetime for our family. We identified our interests and budget, and Angela worked with us to finalize a customized itinerary. She was available before our trip to answer questions, and during the trip to help address any issues along the way. Angela went out of her way to ensure that our experiences were positive, connecting us with experienced local guides and drivers. Highlights of our trip included amazing tours of the Acropolis in Athens as well as the nearby Temple of Poseidon, our stay in an apartment with the most amazing view of the Acropolis, sea kayaking and exploring sea caves along the beautiful coast of the island of Milos, and customized tours on the island of Crete where we visited the beautiful Elafonisi beach, visited Minoan ruins, learned about the incredible history and culture of the island, tasted the most delicious food, and dined in the vibrant cities of Chania and Heraklion. We have already recommended kimkim and Angela to our friends, and we look forward to planning future trip together with kimkim!!!

Hotel Reviews
Heloni apartments
Athens

Amazing apartments, perfect for our family of 5. The rooftop view of the Acropolis is truly awesome. We really appreciated the breakfast food in the apartment, the cleanliness and ideal location of these apartments, highly recommended!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ventus di Milo
Milos

We really appreciated the friendly and helpful staff at this hotel who went out of their way to guide us. The breakfast was the best we experienced in Greece. The hot tubs and lovely infinity pool were a highlight also!

Authenticity & Character
Location
The most beautiful view of the ocean! Suggest arranging either a driver or rental vehicle for transportation.
Staff
Cleanliness & Comfort
Alyvia Suites
Santorini

A family-owned hotel. The owner is very helpful, accommodations are clean. Beautiful ocean view with hot tubs for upper rooms. Only approx. 15 minute walk to Oia.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Olive Green
Heraklion

Excellent central location in Heraklion!!

Authenticity & Character
Location
Staff
Reception staff provided excellent recommendations for restaurants, and local laundry services.
Cleanliness & Comfort
Porto Del Colombo Traditional Boutique Hotel
Chania

Family-friendly hotel in the heart of Chania, close to port, local restaurants and shops. Delicious breakfast.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
As a family of five, we would have appreciated it if our rooms were closer together. Kids were on main floor, and parents several floors up. Also, no reception available after 9 pm. Also, please note that direct access to hotel by vehicle not possible. Approx. 10 minute walk from driver/ parking access.
Activity Reviews
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Private Sunset Tour of Cape Sounion, Temple of Poseidon & Athens Riviera
Athens
Quality of Experience
Guides, Drivers and Staff
Transport
Athens Highlights Mythology Tour
Athens Highlights Mythology Tour
Greece

Our guide was very knowledgeable and experienced!!

Quality of Experience
Guides, Drivers and Staff
The guide was outstanding!
Transport
Walking tour
Sea Kayak in Milos
Sea Kayak in Milos
Greece

Experienced guides who ensured safe and enjoyable experience for all. Really enjoyed access to the sea caves and thermal waters!!!

Quality of Experience
Guides, Drivers and Staff
Your Tailored Elafonisi Escape: Cretan  Dream Where Time Doesn’t Exist from Her & West P6
Your Tailored Elafonisi Escape: Cretan Dream Where Time Doesn’t Exist from Her & West P6
Greece

Our guide Nikos was outstanding. He went out of his way to understand our particular family input and goals and we experienced an amazing day with visit to Elafonisi beach, local Roman ruins and view of peninsula. We also enjoyed a delicious local Cretan meal together. Would highly recommend this tour with Nikos!!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on Jul 28, 2024

Yeia sou, Kim, and family!

Thank you so much for your feedback and the time to leave your review.
I am thrilled to know that your family had a great time here in Greece with us! That is simply amazing!
I look forward to seeing you coming back soon, showing more of my amazing country, and having that wine we were talking about! 😀🍷🥂

Have a great rest of the summer.

Greetings from Greece,
Angela & the GA Trips team

Trip was nice. Only recommendation is providi...
Portugal | Jul 12 - Jul 20, 2024

Jodie
Jodie Y.
Herndon, VA | Reviewed on Jul 27, 2024
Trip was nice. Only recommendation is providing addresses for the train stations and meeting points for the tours. There were some room for error there. Also worth noting connecting train in between Lisbon and Algharve is only 2 mins. We missed this train as we didnt think we would have to rush over, not to mention the initial train was delayed making it even more difficult to connect in time. Overall tour guides were great. We could have benefited also from having better directions on where... Read more

Trip was nice. Only recommendation is providing addresses for the train stations and meeting points for the tours. There were some room for error there. Also worth noting connecting train in between Lisbon and Algharve is only 2 mins. We missed this train as we didnt think we would have to rush over, not to mention the initial train was delayed making it even more difficult to connect in time. Overall tour guides were great. We could have benefited also from having better directions on where to meet our driver on last day at train station in Lisbon. It was a huge station with many directions to go for pickup. More communication there would have been helpful. Thank you

Local specialist: Giorgia Torre
Giorgia
Giorgia Torre
Local specialist in Madrid | Replied on Aug 02, 2024

Hi Jodie,
Thank you for sharing a detailed review of your trip to Portugal.
I am glad to hear you had a nice trip, I will pass your comments to our guides. 😍
I apologize for the inconvenience with transportation and meeting points and
thank you for pointing out things that didn't meet your expectations, that is a big motivation for us to constantly improve.
Thank you for choosing the Espiritu Travel family. All the best, Giorgia

Great help with planning when we had no idea what to do
Australia | Jul 9 - Jul 13, 2024

N
Naz A.
Los Angeles, CA | Reviewed on Jul 27, 2024
We recently had an amazing experience with Kimkim , specifically with the help of their local specialist, Asko, during our 5-day stay in Cairns, Australia. As a family with two kids, aged 10 and 6, we were looking for a tailored itinerary that would be enjoyable and manageable for all of us. Asko did a fantastic job of understanding our needs and preferences, ensuring that every aspect of our trip was well-suited for both adults and children. From the moment we started planning, Asko was... Read more

We recently had an amazing experience with Kimkim , specifically with the help of their local specialist, Asko, during our 5-day stay in Cairns, Australia. As a family with two kids, aged 10 and 6, we were looking for a tailored itinerary that would be enjoyable and manageable for all of us. Asko did a fantastic job of understanding our needs and preferences, ensuring that every aspect of our trip was well-suited for both adults and children.

From the moment we started planning, Asko was incredibly responsive and attentive. He provided us with a variety of options and took the time to explain each one. He made sure our itinerary included a mix of adventures according to my request like snorkeling in the Great Barrier Reef, visiting the Kuranda Village via the scenic railway, and exploring Daintree.

Asko's recommendations were spot-on, particularly for family-friendly attractions. He also arranged for convenient and comfortable transportation, which made our experience stress-free and enjoyable. His local knowledge was invaluable, and he even provided tips on what to pack and how to make the most of our time in each location.

Overall, our trip to Cairns was a memorable adventure, thanks to the expert planning and support from Asko and the Kimkim team. We would highly recommend their services to anyone looking for a well-organized and personalized travel experience, especially families with young children.

Hotel Review
Pacific Hotel Cairns
Cairns

Great location, close to the airport and close to where everything happens and the Marina wharf. Breakfast did not meet our expectations, same thing every day and not good quality.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Review
The Great Barrier Reef day trip
The Great Barrier Reef day trip
Cairns

Amazing experience would do it again

Local specialist: Asko Merilainen

I am glad Eric advised my wife and I to circu...
Iceland | Jul 9 - Jul 20, 2024

Edward
Edward J.
Iceland | Reviewed on Jul 27, 2024
I am glad Eric advised my wife and I to circumnavigate Iceland on the ring road from west to east, i.e. clockwise, because that gave us for the most part the best side of the narrow roads when navigating fjords, etc. My wife and I had a wonderful time, despite some typically rough Icelandic weather and trouble with our rental car, which stopped starting around Lake Myvtan. But Eric and Blue Rental Car had someone local on site in fifteen minutes and the issue (low key fob battery) was... Read more

I am glad Eric advised my wife and I to circumnavigate Iceland on the ring road from west to east, i.e. clockwise, because that gave us for the most part the best side of the narrow roads when navigating fjords, etc. My wife and I had a wonderful time, despite some typically rough Icelandic weather and trouble with our rental car, which stopped starting around Lake Myvtan. But Eric and Blue Rental Car had someone local on site in fifteen minutes and the issue (low key fob battery) was resolved quickly and cost us only maybe an hour total.

Eric’s plan was excellent, not overloading the driving—we did a full ring road circumnavigation—on any day and giving us lots of options plus the certain stops we asked for. That said, the daily driving plans were perhaps too precise about where we had to stop on each destination, so that at times if we didn’t go to the end of a parking lot, for example, the plan would not recognize our arrival and keep sending us back to it instead of moving on to the next stop. But we did figure out how to delete stops and it was not a big problem.

I would add to other folks contemplating a visit that the Golden Circle was the most disappointing part of our tour. Way too touristy and crowded. If you must limit yourself to that, skip Kerid Crater and Geyser and spend your time in Thingvellir National Park and Gladafoss and the Secret Lagoon!

Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Edward!

I'm glad to hear my recommendation worked out well for you! 😊 We know Icelandic weather can be unpredictable year-round and how cars may fail unexpectedly, so we ensure rental car assistance is always available, and you can reach us anytime for help with any unexpected situations.

You're right about the Golden Circle—summer crowds can take away from the experience. Many travelers choose to spend just a short time at the most popular spots, and I think that's excellent advice you're sharing.

Thank you for the kind review and I wish you all the best!
Èric

This was our first time using a travel agency...
Spain | Jul 1 - Jul 16, 2024

Luke
Luke P.
Los Angeles, CA | Reviewed on Jul 27, 2024
This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and... Read more

This was our first time using a travel agency in many many years - we usually make our own plans but KimKim was recommended and we decided to travel on short notice during peak season, so wanted some help - we couldn't be more pleased and will recommend KimKim to others. Our local specialist Beatriz was outstanding - she really listened to our preferences and designed a trip that was perfect for us in terms of the things we like to do and see. She found really excellent local guides and planned enough for us to do, without over-scheduling us. There were a few minor glitches (to be expected on such a long and complex travel), but she built in enough time that none of them became critical and all were easily handled. When a couple of drivers didn't show up, she processed refunds for us without even being asked. She or colleagues were very easy to communicate with. This was a memorable trip and we would recommend KimKim and specifically Beatriz very highly!!

Hotel Reviews
INNSiDE by Melia Zaragoza
Zaragoza

Easy walk to old town sights; nice rooftop pool and restaurant/bar. Rooms clean and roomy and a great breakfast. Recommended.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Acta Splendid
Barcelona

Good location, nice breakfast, friendly staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Arrizul Catedral
San Sebastián

Best hotel we stayed at in terms of location, staff, etc.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Sercotel Coliseo
Bilbao

Convenient location, great staff. Large room. No complaints.

Hotel Spot Family Suites
Porto

Very roomy. Convenient and great staff. The room was comfortable, but there is nothing fancy or historic about the hotel and the breakfast was mediocre. But on location and staff, it was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Olive Oil Tour and Visit of Belchite Village
Olive Oil Tour and Visit of Belchite Village
Zaragoza

Jorge was a great guide. He really knew the history, was a great communicator and created a very unique experience for us traveling outside of the city center, which is what we wanted to do. He was friendly and fun and very open. He was a good listener and tailored things to what we enjoyed. The pace was great and he was a good driver. He arranged for a special visit to an olive oil maker and a historic site during the Spanish Civil War.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private Tour of Barcelona & La Sagrada Familia
Private Tour of Barcelona & La Sagrada Familia
Barcelona

We took a long walking tour with Mari. She was really excellent. She used a microphone and earbuds for us so communicating in crowded areas was easy. She paced things well and was a great communicator. We really enjoyed what was a very long walk that included a trip on the metro, so it made it easier for us to travel on our own afterwards.

Quality of Experience
Guides, Drivers and Staff
Transport
Flamenco Night
Flamenco Night
Barcelona

The dancers were really excellent. The tour included a tapas dinner afterwards which was mediocre and tourist-oriented. Everything was fried and heavy.

Quality of Experience
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Coastal Hike, Kayaking & Lagoon Dipping in Costa Brava
Spain

The guide was great and the kayaking was fun, but the "hike" beforehand was really just a walk along a very traveled paved pathway. The area we visited was a busy tourist beach - not that appealing in the end, but not really the guide's fault. We just learned that it is not the type of experience we really enjoy that much

Quality of Experience
Guides, Drivers and Staff
Transport
A good driver, but a long drive
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Aug 02, 2024

Hi Luke! Thank you so much for your kind words and detailed feedback about your trip to Spain & Portugal! I'm so happy to have been a small part of this trip and really glad you enjoyed your family time around both countries :). It's been truly a pleasure helping you with this adventure. Best regards, Bea.

Japan's Big Four Tour is excellent.
Japan | Jul 16 - Jul 25, 2024

Charlie
Charlie G.
Memphis, TN | Reviewed on Jul 27, 2024
We enjoyed each of the four cities that we visited (Tokyo, Kyoto, Osaka, and Hiroshima). Yumi, Yesgo (phonetic spelling), and Yoko were all excellent guides - knowledgeable, personable, and interesting. Sandy did an excellent job of laying out our itinerary, providing helpful information, and answering questions before and during our trip. Read more

We enjoyed each of the four cities that we visited (Tokyo, Kyoto, Osaka, and Hiroshima). Yumi, Yesgo (phonetic spelling), and Yoko were all excellent guides - knowledgeable, personable, and interesting. Sandy did an excellent job of laying out our itinerary, providing helpful information, and answering questions before and during our trip.

Hotel Reviews
The Royal Park Hotel Iconic Tokyo Shiodome
Tokyo

We did not stay in the Royal Park. We stayed at Via Inn Prime Akasaka and it was conveniently located and quite satisfactory.

Authenticity & Character
It is a modern hotel set up well for business people and tourists visiting Tokyo.
Location
Reasonable walk to many points of interest. Easy access to the subway.
Staff
The staff was courteous and very helpful.
Cleanliness & Comfort
Due to an illness, we need a change of bed linens after the first night and they responded graciously.
Sakura Terrace -Adult Only

Close to the train station. Excellent restaurant and helpful staff.

Authenticity & Character
A modern hotel with comfortable room and excellent restaurant.
Location
Easy walk to the train station.
Staff
Courteous and professional.
Cleanliness & Comfort
A very nice hotel.
Hotel Forza Osaka Namba Dotonbori

Great location next to shopping arcade and subway. Small but comfortable room

Authenticity & Character
Modern hotel. Small but comfortable room, good breakfast.
Location
Close to shopping arcade and subway/local train station.
Staff
Friendly and professional.
Cleanliness & Comfort
the room and the breakfast area.
THE KNOT HIROSHIMA
Hiroshima

Very nice room close to the Peace Memorial Museum, the river, and bus and trolley stations. Easy walk to a shopping arcade.

Authenticity & Character
Modern, spacious room, comfortable bed, good restaurant and 14th floor bar.
Location
Close to the Peace Memorial Museum, the river, and bus and trolley stations. Easy walk to a shopping arcade and a small tempura restaurant that was quite good..
Staff
Friendly and professional.
Cleanliness & Comfort
See above.
Activity Reviews
Full Day Tokyo City Tour
Full Day Tokyo City Tour
Tokyo

Knowlegeable and friendly guide.

Quality of Experience
Educational and interesting.
Guides, Drivers and Staff
Yumi was great.
Transport
Comfortable and convenient.
Gion Corner: Traditional Arts Performance
Gion Corner: Traditional Arts Performance
Kyoto

We really enjoyed this glimpse into Japanese entertainment and culture. The comedy was our favorite.

Quality of Experience
Only one hour but very enjoyable.
Guides, Drivers and Staff
Not applicable. We went there on our own.
Transport
Subway and walk. GPS was helpful if not essential.
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Full Day Tour of Arashiyama Bamboo Grove & Sagano Scenic Railway
Kyoto

Most of our time in Japan was spent in cities so this was a nice experience in the countryside.

Guides, Drivers and Staff
Yasuko was an excellent guide in Kyoto and Osaka.
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka Local Foodie Tour in Dotonbori and Shinsekai
Osaka

Good food. We enjoyed the guide and the other family on our tour.

Guides, Drivers and Staff
Fu-Chan was an excellent guide. Personable, enthusiastic, and an inspring personal story that she shared when we asked her about her life when she is not working as a guide.
Feed Deer At Nara Park
Feed Deer At Nara Park
Japan

We had no idea there would be so many deer just walking among the people. This was fun!

Quality of Experience
The deer! And the temple was educational and interesting.
Guides, Drivers and Staff
Great job.
Transport
Easy and convenient.
Full Day Miyajima Island and Memorial Park Tour
Full Day Miyajima Island and Memorial Park Tour
Hiroshima

Touring the Memorial Park was a profound experience. We learned so much from Yoko. Miyajima Island was also enjoyable.

Quality of Experience
Learning about this from a Japanese point of view was educational.
Guides, Drivers and Staff
Yoko is a great guide for this city.
Transport
Moderate walking required. We also enjoyed the boat ride and the trolley.
Local specialist: Sandy Ren
Sandy
Sandy Ren
Local specialist in Japan | Replied on Jul 30, 2024

Dear Charlie,

Greetings from Sandy.Thank you for your positive and thoughtful words. We are glad to hear that you enjoyed your visit to Tokyo, Kyoto, Osaka, and Hiroshima. We are also happy to hear that Yumi, Yesgo, and Yoko were excellent guides and especially,that all the hotels make you feel enjoyable with their convenience and helpful staff.It's my great pleasure to be a part of assisting your trip to Japan. We hope to welcome you back on another trip soon.

Best regards,
Sandy

A great trip to Vietnam
Vietnam | Jul 6 - Jul 15, 2024

Charlie
Charlie G.
Memphis, TN | Reviewed on Jul 27, 2024
Our nearly two weeks in Vietnam were great and Ashley did an amazing job setting up the details. The accomodations we had at each destination and the in-country travel were all quite good with no complications. Each of the guides and drivers did a great job. The guides had different personalities which added to the interest. We especially enjoyed our experience trekking with Zozo in Sapa, the overnight Doris cruise at Ha Long Bay, Hoi An, and the Delta trip with Nhu-y. Our time at... Read more

Our nearly two weeks in Vietnam were great and Ashley did an amazing job setting up the details. The accomodations we had at each destination and the in-country travel were all quite good with no complications. Each of the guides and drivers did a great job. The guides had different personalities which added to the interest. We especially enjoyed our experience trekking with Zozo in Sapa, the overnight Doris cruise at Ha Long Bay, Hoi An, and the Delta trip with Nhu-y.

Our time at Krabi in Thailand was not as enjoyable because the choice of Krabi was not a good match for us. We anticipated a relaxing three days at a beach resort between our time in Vietnam and the 10 days in Japan planned by another Kimkim associate, but we did not investigate sufficiently what was offered at Krabi or ask Ashley about alternatives that might have been available in Vietnam or in Thailand closer to Phuket. The drive to Krabi and back to Phuket were tedious. The guide and driver did their jobs well, but we didn't really need a guide to do this. A driver would have been sufficient. Also we learned in Krabi that we could have flown directly to Bangkok from there to continue our trip to Japan. The Panan resort was fine, but it was a 10 minute walk to the beach, and the town of Krabi was not our vibe. It is much better suited for younger couples or singles or young families.

Overall, we commend Ashley for a job well done, and we will certainly recommend that our friends consider Kimkim to help plan a trip to the far East.

Hotel Reviews
Eldora Hue
Hue

Conveniently located, great food, luxurious room

Laluna Hoi An Riverside Hotel & Spa

Excellent location, room, staff, and food. We enjoyed the convenience of the pool and poolside bar.

Silverland Mây Hotel

Also an excellent location, room, staff, and food. The rooftop pool was very nice.

Panan Krabi Resort
Krabi

About a 10 minute walk to the beach. The room was quite nice and the staff was excellent. The pool meanders through the resort and was a nice place to relax and is set up very nicely for children to play. The food in the restaurant was good.

Activity Reviews
Imperial City Tour of Hue Half-Day Exploration
Imperial City Tour of Hue Half-Day Exploration
Hue

Interesting and the guide was knowledgeable but it was a very hot day and considerable walking was required.

Hoi An Half-Day  Sightseeing
Hoi An Half-Day Sightseeing
Hoi An

A charming smaller town and the guide was knowledgeable about the history and points of interest.

Hoi An Night Market and Boat Trip With Lantern  Releasing
Hoi An Night Market and Boat Trip With Lantern Releasing
Hoi An

Same guide and again an interesting experience.

Authentic Mekong Delta Tour By Luxury Speedboat
Authentic Mekong Delta Tour By Luxury Speedboat
Ho Chi Minh City

Very interesting experience. Nhu-y and the boat crew did a great job and she answered many questions about the people and their life along the delta. We enjoyed visiting the family home.

Local specialist: Ashley Nguyen
Ashley
Ashley Nguyen
Local specialist in Hanoi | Replied on Jul 27, 2024

Dear Charlie,

Thank you so much for your detailed feedback!

It's my honor to be a part of your ideal trip to Vietnam in Thailand.

I will give your compliments to our team so that they can try their best to maintain and improve the service. As an aside, your sharing also helps me improve my knowledge every day so that I can be a great travel consultant for future travelers.

I hope you had an unforgettable time in both countries and wish to see you on the coming trip soon!

Best regards,
Ashley

Croatia Adventure
Croatia | Jul 12 - Jul 20, 2024

Kristy
Kristy T.
Traverse City, MI | Reviewed on Jul 27, 2024
Kim Kim makes planning easy. I traveled with my family, kids are 26, 19, 18, and 15. Our vacation planner, Bruno, was readily available to answer any questions during our stay. Bruno also offered help in organizing activities not on the schedule. He was very helpful. All transportation was well organized and easy to follow. Trip was excellent. Only one hotel was not an ideal lodging option. Plitvice Holiday Resort Treehouses were awesome with a great pool. If you take a private speed boat... Read more

Kim Kim makes planning easy. I traveled with my family, kids are 26, 19, 18, and 15. Our vacation planner, Bruno, was readily available to answer any questions during our stay. Bruno also offered help in organizing activities not on the schedule. He was very helpful. All transportation was well organized and easy to follow. Trip was excellent. Only one hotel was not an ideal lodging option. Plitvice Holiday Resort Treehouses were awesome with a great pool. If you take a private speed boat Blue Cave tour, I suggest you pack a lunch. White water Kayaking was a highlight the kids loved. We did not stop for lunch till 4pm. Gorgeous country. I will definitely visit again in the future.

Hotel Reviews
Plitvice Holiday Resort
Grabovac

Excellent stay in the Treehouses and Lake house. Great Pool and restaurant food.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Devecchi rooms
Hvar

Unique experience. Kind of hard to find, but great location in proximity to the ferry, town square and restaurants.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Bruno Martinović
Bruno
Bruno Martinović
Local specialist in Zagreb | Replied on Jul 29, 2024

Dear Kristy,

thank you very much for the review.

I'm glad to hear that you and your family had a great time in Croatia. It was a pleasure to work with you on planning the trip. When you decide to visit Croatia again . I would be happy to show you other parts of the country.

I hope we will stay in touch and I wish you all the best.

Best

Bruno

Great communication and easy to use!
Scotland | Jul 16 - Jul 26, 2024

B
Bill M.
Twinsburg, OH | Reviewed on Jul 27, 2024
The KimKim team was great to work with! I gave them a loose idea of what I wanted to do during our trip to Scotland. They provided an itinerary complete with tours, hotels, and travel details. They also provided other suggestions for activities to do. During the time leading up to the trip, I was able to modify the itinerary to meet our needs. Finally, and most importantly, during the trip, everything was taken care of and I had a handy guide book to remind me of where I needed to be and... Read more

The KimKim team was great to work with! I gave them a loose idea of what I wanted to do during our trip to Scotland. They provided an itinerary complete with tours, hotels, and travel details. They also provided other suggestions for activities to do. During the time leading up to the trip, I was able to modify the itinerary to meet our needs. Finally, and most importantly, during the trip, everything was taken care of and I had a handy guide book to remind me of where I needed to be and when, complete with tickets, reservation numbers, and all relevant information. Definitely will use them again!

Local specialist: Jane Davey
Jane
Jane Davey
Local specialist in United Kingdom | Replied on Jul 29, 2024

Hi Bill

Thank you for taking the time to offer feedback on your recent trip. We trust you are home, settled, and content.

It was an absolute pleasure to work with you and your family. We love to hear back from our guests, and we are delighted you had a great trip, with wonderful memories.

We look forward to working with you all again in the future.

All the best, Jane, Cathy & The Team

Peru trip
Peru | Jul 5 - Jul 19, 2024

Bree
Bree J.
Australia | Reviewed on Jul 27, 2024

Had an amazing trip to Peru. All guides were amazing and very informative. Our local specialist Liz Karen was very helpful with organising and booking our trip. Unfortunately one of the activities we were looking forward to, didn't happen and we didn't realise until later, but the trip was still amazing none the less.

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on Aug 12, 2024

Hi Bree,
Thank you so much for your review of the trip! I appreciate your feedback. 😊
I'll be glad to know which activity you refer to, I'll write you through our private conversation.
I look forward to staying in touch for any future trips to South America.
Take care!
Liz.

Great time.
Italy | Jul 6 - Jul 20, 2024

S
Suresh M.
Canada | Reviewed on Jul 27, 2024
The experience was great! The transfers, hotels and care line all worked well. Two points that would have helped:
1) Pantheon Inn wasn’t at the same level as Tasso and Cannaletto. More hotel choices would have been great.
2) With young kids and the heat, the tours were too long.
Thanks! Read more

The experience was great! The transfers, hotels and care line all worked well.

Two points that would have helped:
1) Pantheon Inn wasn’t at the same level as Tasso and Cannaletto. More hotel choices would have been great.
2) With young kids and the heat, the tours were too long.

Thanks!

Hotel Reviews
Pantheon Inn
Rome

Elevator kept going out, breakfast was so so and quality of room / furniture was poor.

Authenticity & Character
Architecture
Location
Easy to walk to all
Staff
Cleanliness & Comfort
Quality of furniture
Hotel Canaletto
Venice
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Pompeii  and Mt. Vesuvius walking tour
Pompeii and Mt. Vesuvius walking tour
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Best of Venice guided walking tour with gondola ride
Best of Venice guided walking tour with gondola ride
Italy
Quality of Experience
Guides, Drivers and Staff
Transport
Colosseum, Roman Forums and Palatine Hill
Colosseum, Roman Forums and Palatine Hill
Rome

Good info and walk, but Too long and too much standing and sitting

Quality of Experience
Guides, Drivers and Staff
Vatican & Sistine Chapel - Small Group Tour
Vatican & Sistine Chapel - Small Group Tour
Rome

Too long on a hot day with young kids.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Francesco Ferraiuolo
Francesco
Francesco Ferraiuolo
Local specialist in Rome | Replied on Aug 01, 2024
Dear all, Thank you so much for your review and for sharing your wonderful photos with us!
I'm thrilled to hear that the transfers, hotels, and our care line met your expectations.
I completely understand your points.
The heat this season has indeed been exceptional, and with young kids, it can make the tours feel even longer. We were also caught by surprise, as July is typically hot, but this year has been particularly extreme. We'll definitely take this into account for future...
Read more

Dear all,

Thank you so much for your review and for sharing your wonderful photos with us!
I'm thrilled to hear that the transfers, hotels, and our care line met your expectations.

I completely understand your points.
The heat this season has indeed been exceptional, and with young kids, it can make the tours feel even longer. We were also caught by surprise, as July is typically hot, but this year has been particularly extreme. We'll definitely take this into account for future itineraries.

Regarding the hotel in Rome, it was chosen for its proximity to the center of Rome, but I appreciate your feedback about the hotel selection. We always strive to provide the best possible experience, and your comments will help us improve.

Thank you again for your trust and for sharing your experience with us.
We hope to have the opportunity to assist you on another trip in the future!

Best regards,
Francesco 😎

Kimkim Eliminates Travel Anxiety
Japan | Jul 6 - Jul 12, 2024

Elisabeth
Elisabeth E.
Los Angeles, CA | Reviewed on Jul 27, 2024
Kimkim took the guesswork and anxiety out of my Japan trip with my 13-year-old son. Our tour guides Alisa and Lily tailored our experiences to our needs and offered us abundant kindness, patience, and hospitality. I have never taken a tour before, but this was an excellent and cost-effective way to take a one-on-one tour and see as much as we could see in a short amount of time. Both of the hotels were lovely and well-appointed. Read more

Kimkim took the guesswork and anxiety out of my Japan trip with my 13-year-old son. Our tour guides Alisa and Lily tailored our experiences to our needs and offered us abundant kindness, patience, and hospitality. I have never taken a tour before, but this was an excellent and cost-effective way to take a one-on-one tour and see as much as we could see in a short amount of time. Both of the hotels were lovely and well-appointed.

Hotel Reviews
Hotel Metropolitan Tokyo Ikebukuro
Tokyo

This is a lovely hotel with an EXCELLENT breakfast buffet, wonderful location and excellent service.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel
Kyoto

Fancy! This is a beautiful hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Fushimi Inari Shrine, Pure Water Temple, Gion District,Nonomiya Shrine, Bamboo Grove
Fushimi Inari Shrine, Pure Water Temple, Gion District,Nonomiya Shrine, Bamboo Grove
Kyoto

Gorgeous locations and we even got some complementary matcha soft serve while we waited for our driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Kyoto Full Day Highlights | Kinkakuji Temple, Nijo Castle, Nishiki Market
Kyoto Full Day Highlights | Kinkakuji Temple, Nijo Castle, Nishiki Market
Kyoto

We learned so much! We got to see the monkeys, too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Full day Tokyo Tour by Private Vehicle and Guide, Sensoji Asakusa, Tokyo Skytree, Akihabara, Sumo Show and Experience (with Sumo Lunch)
Full day Tokyo Tour by Private Vehicle and Guide, Sensoji Asakusa, Tokyo Skytree, Akihabara, Sumo Show and Experience (with Sumo Lunch)
Tokyo

Super fun!

Quality of Experience
Guides, Drivers and Staff
Transport
Today you will take public transportation for touring instead of a private van, Meiji Jingu Shrine, Shibuya, Pokemon Center, Anime cafe, Harajuku
Today you will take public transportation for touring instead of a private van, Meiji Jingu Shrine, Shibuya, Pokemon Center, Anime cafe, Harajuku
Tokyo

Lots of walking - cool sights.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Alisa Liu
Alisa
Alisa Liu
Local specialist in Japan | Replied on Jul 30, 2024

Hi Elisabeth,

I am delighted to receive your 5* comment. Your positive feedback means a lot to us, and we truly appreciate you sharing your experience with us.
Thank you for taking the time to write a review and note. I am sure this note will also can help the others :).
Should you decide to visit our region again in the future, please do not hesitate to reach out. We look forward to welcoming you back for another fantastic experience.
Once again, thank you for your feedback and for choosing to explore Japan with us. Wish you a wonderful day!

Best,
Alisa

Excellent teams who took care of us during th...
Galapagos Islands | Jul 6 - Jul 20, 2024

T
Thanh T.
Florence-Graham, CA | Reviewed on Jul 27, 2024

Excellent teams who took care of us during these 2 weeks!

Local specialist: Tamer Obeid
Tamer
Tamer Obeid
Local specialist in Quito, Ecuador | Replied on Jul 27, 2024

Dear Thanh,
So glad you enjoyed your trip with us :) You took some marvelous photos indeed! Can't forget the Land Iguana stunning photo :) I hope that we can meet again and plan you more adventures :)
Yours,
Tamer

Our trip overall was amazing, the landscape w...
Switzerland | Jul 6 - Jul 13, 2024

C
Casey A.
Seattle, WA | Reviewed on Jul 26, 2024
Our trip overall was amazing, the landscape was beautiful, and hikes were absolutely gorgeous!
Our guide Thomas definitely knew really great hikes to book for us!
One difficulty was the requirement to bring duffle bags which are harder to carry around (especially given all the public transit). If I went back, I would ask to use a regular wheeled bag. One other thing is that the Mon Roadbook app provided great maps, but the written directions were harder to follow so I would recommend just... Read more

Our trip overall was amazing, the landscape was beautiful, and hikes were absolutely gorgeous!
Our guide Thomas definitely knew really great hikes to book for us!

One difficulty was the requirement to bring duffle bags which are harder to carry around (especially given all the public transit). If I went back, I would ask to use a regular wheeled bag.

One other thing is that the Mon Roadbook app provided great maps, but the written directions were harder to follow so I would recommend just using the phone app. It would have been great to have a bit more information provided about the amenities and what to expect at the mountain hut vs. other accommodations.

We really loved the trip and would love to go back!

Local specialist: Thomas Bringuy

Norway Trip
Norway | Jul 16 - Jul 24, 2024

L
Lisa B.
Newark, NJ | Reviewed on Jul 26, 2024
I do not usually write reviews, but this is a truly-deserved exception! We had a fabulous trip to Norway, thanks to Christina. She arranged an unforgettable itinerary that included seamless travel, fabulous hotels, and private guided tours of Bergen and Oslo. One of our best memories was the floating fjord in Flam. We also want to give a shout-out to our two guides - John and Stig (Bergen and Oslo) - who provided awesome tours of their cities. They gave us a much better understanding of... Read more

I do not usually write reviews, but this is a truly-deserved exception! We had a fabulous trip to Norway, thanks to Christina. She arranged an unforgettable itinerary that included seamless travel, fabulous hotels, and private guided tours of Bergen and Oslo. One of our best memories was the floating fjord in Flam. We also want to give a shout-out to our two guides - John and Stig (Bergen and Oslo) - who provided awesome tours of their cities. They gave us a much better understanding of Norwegian history, culture, and people than if we had done the research ourselves. I have already recommended KimKim to two friends, one of whom is hoping to travel to Norway next year. My husband and I definitely plan to go back and spend some more time in this beautiful country.

Hotel Review
Amerikalinjen
Oslo

This hotel is the best. It has everything to offer the traveler - central location, friendly staff, exceptionally clean rooms, gorgeous architecture and design, and off-the-charts breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Christina Wang

Iceland Summer 2024
Iceland | Jul 19 - Jul 23, 2024

Kyra
Kyra B.
McMinnville, OR | Reviewed on Jul 26, 2024
Our trip to Iceland was amazing! Eric planned some great adventures for my husband and I! There was a good balance between time to relax and time to go sightseeing. All of the suggestions of places to see and how to navigate the island were great! Read more

Our trip to Iceland was amazing! Eric planned some great adventures for my husband and I! There was a good balance between time to relax and time to go sightseeing. All of the suggestions of places to see and how to navigate the island were great!

Activity Review
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland

This was our favorite activity of the trip! Our hike guide was extremely knowledgable and we learned a lot about the glaciers of Iceland.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Èric D
Èric
Èric D
Local specialist in France / Iceland | Replied on Oct 11, 2024

Hi Kyra!

It was a pleasure helping you create a memorable Honeymoon for you and your husband, and it's great to hear you found our suggestions useful and the instructions to explore the island easy to follow :-)

All the best,
Èric

Our amazing Japan trip
Japan | Jul 5 - Jul 19, 2024

Bob
Bob R.
Phoenix, AZ | Reviewed on Jul 26, 2024
My trip to Japan was an opportunity for my son and me to share some quality time together before he starts his first year of college. It was very important to me that everything went smoothly. Initially, I tried to plan the trip myself, but planning the trip was overwhelming. That’s when I discovered KimKim and decided to let them handle the planning. It turned out to be the best decision I made. KimKim organized an amazing trip for us. We visited six different cities in Japan (Tokyo,... Read more

My trip to Japan was an opportunity for my son and me to share some quality time together before he starts his first year of college. It was very important to me that everything went smoothly. Initially, I tried to plan the trip myself, but planning the trip was overwhelming. That’s when I discovered KimKim and decided to let them handle the planning. It turned out to be the best decision I made.

KimKim organized an amazing trip for us. We visited six different cities in Japan (Tokyo, Fujikawaguchiko, Kyoto, Kanazawa, Takayama and Osaka), we had over six different tour guides that were so helpful and super knowledgeable, we had a bike tour in Osaka, we participated in a cooking class. Angel, our trip planner, was incredible—she reached out to us daily with our itinerary and had everything prearranged. Angel was truly AMAZING!

This trip was unforgettable.

Hotel Review
Cross Hotel Kyoto
Kyoto

This hotel was so cool, it was located close to everything.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Explore  Imperial Palace, Senso-ji Temple and Tokyo Tower
Explore Imperial Palace, Senso-ji Temple and Tokyo Tower
Tokyo
Quality of Experience
Guides, Drivers and Staff
Full Day Sagano Bamboo Grove and Tenryuji Temple Tour
Full Day Sagano Bamboo Grove and Tenryuji Temple Tour
Kyoto
Quality of Experience
Guides, Drivers and Staff
Transport
Osaka Highlights Bike Tour
Osaka Highlights Bike Tour
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
The bike ride was so fun
Osaka-Nara day trip
Osaka-Nara day trip
Osaka
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Shirakawa-go Tour
Full Day Shirakawa-go Tour
Kanazawa

This was so authentic, and so beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Mt. Fuji with Lake Kawaguchi Cruise Tour
Full Day Mt. Fuji with Lake Kawaguchi Cruise Tour
Fujikawaguchiko

Our tour guide Somo was knowlagble and so nice.

Quality of Experience
Guides, Drivers and Staff
Transport
Geisha (Maiko) Tea Ceremony & Show in Kyoto Gion Kiyomizu
Geisha (Maiko) Tea Ceremony & Show in Kyoto Gion Kiyomizu
Kyoto

It was so interesting.

Quality of Experience
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Full Day Kyoto City Tour with Fushimi Inari-Taisha
Kyoto
Quality of Experience
Guides, Drivers and Staff
Osaka Cooking Class
Osaka Cooking Class
Osaka
Quality of Experience
One Day Miyajima Island and Hiroshima Tour (Round Trip From Osaka)
One Day Miyajima Island and Hiroshima Tour (Round Trip From Osaka)
Japan
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Angel Tang
Angel
Angel Tang
Local specialist in Japan | Replied on Jul 29, 2024

Hi Bob,
Greetings from Angel , that so nice to see all the pictures you shared.
Thank you for giving me a five-star review; it means so much to my work. You are truly a kind person. I am grateful for the opportunity to serve you and get to know you. Please take good care of yourself in the future. Mauk is such a bright and handsome child, and I will silently pray for his safety and success. I sincerely hope we have the chance to meet on your next trip.
Best Regards
Angel

We really enjoyed our experience in El Calafa...
Argentina | Jul 15 - Jul 19, 2024

Aileen
Aileen P.
Jollyville, TX | Reviewed on Jul 26, 2024
We really enjoyed our experience in El Calafate and enjoyed all the excursions Paolo booked for us. All the transfers and communication was on time and courteous. I can’t wait for Kim Kim to plan my next vacation. Read more

We really enjoyed our experience in El Calafate and enjoyed all the excursions Paolo booked for us. All the transfers and communication was on time and courteous. I can’t wait for Kim Kim to plan my next vacation.

Hotel Review
Destino Calafate Hotel
El Calafate

Destino Hotel was very comfortable for our family. A new hotel with wonderful included breakfast and friendly staff.

Authenticity & Character
Very clean and modern and minimal clutter
Location
Walking distance to center
Staff
Cleanliness & Comfort
Local specialist: Paulo Salvador Jimenez Veron
Paulo Salvador
Paulo Salvador Jimenez Veron
Local specialist in Buenos Aires | Replied on Jul 26, 2024

Hola Aileen,

Thank you so much for your kind words. We are very happy that you enjoyed your trip to our home country.

We hope to have you back soon in the future,

Saludos!
Paulo