Italy Travel Agents

Our driver for our stay in Florence was Daniel and he was extremely helpful and professional. Our first guide was Mike in Florence and it was a walking tour. He was extremely knowledgeable and personable, and spoke very fluent English. There was a misunderstanding about how long the tour was and we didn't get to see the original David, but our Kimkim representative Melanie was able to get us booked for the next day. Unfortunately the audio was so poor that we couldn't understand what was being said. Charlotta was our group guide for the Chianti wine and olive tour and and she was amazing and spoke very good English, and this was a highlight of our stay in Tuscany. In Rome our guide to Vatican and Sistine chapel was Rich and he's lived in Italy for 26 years and has advanced degrees in theology and art history, his insights and knowledge about the art made the tour so interesting. We had a small group of 6 with Samona at the Colosseum and the Forum and she was very very knowledgeable and wonderful. She spoke very good English and was very good at timing the tour and found us places to sit down to take a break. We had private driver Marco and a private tour of Tivoli gardens with Katharina and we wouldn't have understood or appreciated the site without her information. Another highlight of our trip was the enogasgronomic/food tour in Sorento with Tamara, she was so connected with all of the places that we visited and she showed us amazing places that we wouldn't have known about. Out final tour was of Pompeii and Vesuvius with Theresa aka mother Theresa. It was a small group and she was so fun funny and knowledgeable.

We had a wonderful trip with great trip planning supported by KimKim team. We visited Venice, Milan, Florence and Cinque Terra, we stayed in Levanto. We visited all the village by train.

The local guides did an excellent job as well.

Hotel Reviews

Hotel Casa Verardo Residenza d'Epoca

Venice

Great location, staff was amazing!

Hotel Il Guelfo Bianco

Florence

Great location! Staff was excellent!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Park Hotel Argento

Levanto

Great staff! Spa staff was excellent, picturesque setting. If you arrive by train, call the hotel for the shuttle service

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Milano Castello

Milan

Modern design with great bathroom space, lovely garden for drinks, central location

Activity Reviews

Guided Walking Tour of Venice

Venice

The guide was excellent. She was a native and provided great insights into the City's history as well as local culture. She went above and beyond to help us secure tickets to tour St Mark's Basilica.

Walking food tour of Milano

Milan

A great way to experience a more "local" experience. The guide provided informative historical information while we walked and the food experience was very good.

Boat tour excursion around the Lake

Italy

Excellent.

Tuscan Traditional Cooking Class

Italy

This was a great hand's on experience followed by a delicious meal that the class prepared.

We did three cities in Italy in just over a week with at least one structured guided tour in each stop. All of our tours were informative and interesting to us. I think our Venice tour surprised me the most. I enjoyed Venice but after walking around and sampling foods with our guide, I really appreciated how much of a low-key place Venice really is and our guide Gianni was accommodating and so easy to interact with.

As our specialist, Melanie, did a fantastic job keeping in touch as needed and also helping to make adjustments on the fly as plans can and will change. During our planning I hadn't thought too hard on what I call the spaces in between - getting to and from public transportation to our hotel and where to meet our guides. Melanie had all of that taken care of it made a world of difference in how relaxed I could be to enjoy the sites, sounds, and experiences without worrying about logistics and our next steps. We were able to BE in Italy and not just whirl winding from one thing to the next. I would absolutely do something like this again and if we make it to Italy again, hopefully Melanie can sort us out then too.

Hotel Review

Hotel Olimpia

Venice

The staff were lovely. We felt so welcomed. We had a mini-suite which was awesome for keeping luggage out of our way and a space we could move without feeling too cramped in smaller rooms (which is understandable in such an old city with limited expansion options). I LOVED the exterior shutters as a great insulator against noise and light as we came to terms with jet lag. The hotel's location was great for us. It's on a quiet canal, just off some busier streets and areas so we didn't feel like we were in the thick of things, but everything was accessible.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

The cleanliness was great. The shower is a little small if you're bigger or taller, but not unreasonable.

Activity Reviews

Walking tour to discover the best of Venice with "Cicchetti " experience

Venice

Our guide asked us what we had seen already, which I appreciated. He was able to make some adjustments on the fly and get us out the busier, touristy areas to see more of the quiet side streets and canals, but still lots of historical information and a chance to sample some local fare. It felt more of a behind the scenes tour and a more intimate sharing of Venice.

Quality of Experience

Our tour was a conversation, not just a lecture.

Amarone Wine Tour

Verona

Our driver/guide was so welcoming and kind. He did a great job of herding all 8 of us to two different wineries and letting us get to know each other. He was upfront with what he knew and what he didn't and was happy to try and get the information if possible. I felt appreciated.

Quality of Experience

I just felt appreciated and not just a tourist.

Guides, Drivers and Staff

Conversation, not just lectures.

Transport

It was actually nice to drive outside the city for a bit and the van was comfortable and clean.

Just returned from the Most Amazing Trip across Italy!

Sonia, John and I want to Thank You for putting such an Amazing trip together for us! Your communication and responsiveness are Outstanding! We are totally exhausted but are both smiling from the inside out! Barbara, our boots on the ground concierge, was fabulous! Each hotel was perfectly located and each had something special to offer! The drivers were punctual and courteous. And the tours, and their guides were Amazing! Our guide in Radda in Chianti, Francesco, was awesome! He rolled with the punches and made our day! It was great that he was also our traveling companions driver for their wine tour the following day. Also, it was great having the same driver for almost all events in Sorrento! Luigi helped make our entire visit to the area very special! We want you to know that the day we spent at the lemon farm/pizza making place was so worth it! The family run business, the people and the cheese! Bellissimo!
And, although I really had no desire to visit Rome, John did, and so it was…. For this I am grateful! What a spectacular place! Our city guide, Marina, was lovely! She has a true passion for her city! And our colosseum guide, Dennis, was equally as passionate for the history he shared with us! He actually made the gruesomeness of the history kind of fun! If thats possible 🙃… We highly recommend them both!

Glad to be home, but so happy to have shared a little bit of your beautiful country! Thank you for all of your time and effort! And especially your patience! We wish you well and will definitely recommend your services without hesitation!

Best and Warm Regards,
Barbara and John Salisbury
Salem, NY, USA