Kimkim Trip Reviews for Japan

Dear Clara,

Thank you so much for your wonderful review and kind words.

It truly means a lot to me to hear that your experience in Japan exceeded your expectations. From the very beginning of the planning process to the final day of your journey, it was my pleasure to help create this special trip for you.

I'm delighted that you enjoyed your time with Dolly, Hiroshi, Taka, and Peter. I will be sure to share your feedback with them—they will be thrilled to know that they helped make your journey so memorable.

Kyoto and Hiroshima are two of my favorite destinations as well, and I'm so happy that they left such a strong impression on you.

Thank you again for trusting me and our team with your Japan adventure. I sincerely hope this won't be your last visit to Asia! Whether you decide to return to Japan one day or perhaps explore China in the future, I would be honored to help you plan another unforgettable journey.

Until then, I wish you many happy travels and wonderful memories.

Warm regards,
Bella

Hi Terry, welcome home, and thank you for sharing your feedback!

I'm so glad to hear you had a great trip and that the knife-making experience and gold leaf chopsticks were some of your favorite activities. It’s also wonderful that you enjoyed seeing all the beautiful woodwork around Takayama.

I'm happy that four of the five hotels worked out well for you. Thank you for your honest feedback about the Hyatt Kanazawa. Kanazawa is a smaller city with fewer hotel options, so I chose it for its boutique style and location, but I'll definitely keep your comments in mind for future trips.

As for the drivers and lunch, I understand why that felt a bit strange. In Japan, guides and drivers usually eat separately and take care of their own meals, so that is completely normal. In some ways, it's similar to tipping—while your gesture was very thoughtful and appreciated, it isn't generally expected as part of the local culture.

It sounds like you had a wonderful time exploring Japan’s rich history and culture, and I’m glad the local guides were able to share their knowledge, stories, and insights along the way to bring each destination to life. Experiences like these often help create a deeper connection with the places you visit.

It was a pleasure helping you plan this trip, and I’d be happy to help with your next adventure whenever you're ready!

Warm regards,
Leny

Hi Elizabeth, thank you so much for taking the time to share your lovely feedback and experience with my team and me.

Most of all, I'm so happy that I am able to help bring this mother-daughter trip to Japan to life and create memories that will stay with you both for a lifetime.

It was also a pleasure working with you throughout the planning process and getting to know both you and your daughter along the way. Thank you for trusting us with such a special mother-daughter trip.

Wishing you both many more wonderful adventures together, and hopefully, our paths will cross again in the future. I would be happy to help curate another meaningful trip for you and create even more special memories along the way.

Warm regards,
Leny

Hi Kristin,

Thank you so much for your kind and encouraging words!😊I would share with our team!!!

We truly accomplished something special together. I hope that whenever your son looks back on this graduation trip, he will remember not only the amazing experiences, but also the love and care from his parents—and perhaps us😃. I hope those memories will always feel warm, meaningful, and full of joy.

We would be delighted to welcome you back to Japan someday! Next time, you might consider exploring the beautiful Tohoku region or Kyushu, or what else.

When you need me, just feel free to reach out!

Best wishes,
Winnie

Hi Marlinda,

Thank you so much for taking the time to share such thoughtful feedback. 😊

I’m truly happy to hear that you had such a wonderful experience in Japan, and it was an absolute pleasure assisting you with your trip planning. It means a lot to know that everything came together well and that you were able to enjoy a smooth and memorable journey.

I will be sure to share your kind words with Ryuji and Yuya—they will be so happy to hear your feedback. I know they take great pride in going above and beyond for their guests, and your message will mean a great deal to them. Your support truly helps our guides and team continue doing what they love.

Thank you again for choosing us. It was a real pleasure being part of your Japan journey!

Warm regards,
Bella

Hi Brad,
I’m very happy to help you plan this wonderful experience. I hope you and your children have a great time and create beautiful memories together!💕

Best wishes,
Winnie

Hi Julie,

Welcome back home! I hope you're recovering nicely from the jet lag.

Thank you for the opportunity to help plan your short family adventure to Japan. It was a pleasure working with you in planning this trip, and I'm so happy to hear that you had such a wonderful time together.

Thank you as well for your kind words. Knowing that the activities matched your children's interests and that the trip helped create special family memories means a lot to me. I understand how daunting it can feel traveling to a country where you don't speak the language, especially on a first visit, and so far from home. I'm happy that I was able to make the planning process less stressful and help introduce a few experiences that may not have otherwise been on your radar.

Thank you again for placing your trust in our team and me. I hope this was the first of many adventures to Japan, and I would be pleased to help with your next visit whenever you're ready to return.

Warm regards,
Leny

Dear Nikos,

Thank you so much for your wonderful review!

I’m delighted to hear that you enjoyed your trip and that Yoko, Roy, and Ricky helped make your experience so memorable. I will be sure to share your kind comments with them.

It was a pleasure assisting with your journey, and we truly appreciate your trust in us. We hope to welcome you back to Japan for another adventure in the future!

Warm regards,

Ben

Hi Courtney,

Thank you so much for taking the time to write such a thoughtful review!

Reading your comments truly made my day. 😊 It was an absolute pleasure helping you and William plan this adventure, and I'm so happy to hear that the trip turned out to be everything you hoped for.

One of the things I appreciated most was how flexible and open you were throughout the journey. Travel plans don't always stay exactly the same once you're on the ground, and I'm glad we were able to adjust things to better fit your travel style and give you and William the freedom to explore at your own pace.

I'll be sure to share your kind words with Yo and Frank. They will be delighted to know that they helped make your trip stress-free, informative, and fun. Reviews like yours mean so much to our guides and team members, and they are a wonderful recognition of their hard work.

Thank you again for trusting us with such a special trip. It was truly a pleasure being part of your family's Japan adventure, and I hope the memories you and William made together will last a lifetime.

We would be honored to help you plan your next journey whenever you're ready to return to Japan or a new Journey to China!

Warm regards,
Bella

Dear Seth,

Thank you so much for taking the time to share your wonderful review! We are thrilled to hear you enjoyed your 11-day trip across Japan and had such a great experience with our local guides and services.

It means a lot that you loved the hotels in Tokyo, Kyoto and Osaka as well. Our team always strives to deliver smooth and memorable journeys for every guest.

We truly appreciate your kind words, and hope to welcome you back to Japan again someday!

Best regards,
Ben

Hi Silvana,

Thank you so much for your lovely review!

I'm so happy to hear that you and Joe had such a wonderful time in Japan. I'll be sure to pass your kind words along to Davin, I'm sure he'll be delighted to hear them.

It sounds like the Mt. Fuji day, Ryokan Aura Tachibana, and all the amazing food created some very special memories. Thank you as well for your feedback about the Tokyo hotel restaurant.

Most of all, thank you for trusting us again with your next trip. It means a lot to us, and I'm excited to help you plan another great adventure!

Warm regards,
Cannon

Hi Ceri,

Welcome back home!

Thank you for taking the time to share your feedback. I'm pleased to hear that the arrangements were generally executed as planned and that communication throughout your trip was smooth and easy.

I want to apologize again for the delayed driver. Following our investigation with the local partner, we were informed that a significant traffic accident had affected the route that morning, resulting in the driver arriving approximately 30 minutes late. While I completely understand your frustration, I would note that such delays are quite rare in Japan, where punctuality is generally held in very high regard. In fact, the same partner successfully handled your station pick-up and drop-off in Kyoto for your NINTENDO Museum visit.

While the accident and resulting traffic disruption were outside of our control, I agree that a clearer explanation should have been provided at the time of the delay. For that, we apologize for the inconvenience and appreciate your patience and understanding.

Regarding the activities, I appreciate your comments about their suitability for children. The experiences incorporated are based on the interests shared, family suitability, and availability. I completely understand your point regarding the lengthy introduction during the ramen experience, as younger travelers are often more interested in the hands-on portion. This is valuable feedback, and I will share it with our partner for future consideration. It would also have been helpful to receive more feedback during the planning process regarding the level of child-focused engagement you were seeking, as this would have allowed me to explore alternative options or tailor recommendations more closely to your children's interests and expectations.

As for Fushimi Inari, it is certainly one of Kyoto's most iconic attractions. However, it is also one of the most crowded sites in Japan, particularly during peak travel periods. When designing itineraries, I try to balance famous landmarks with overall enjoyment, comfort, and pace, especially for families traveling with children. Rather than focusing solely on checking off well-known sights, my goal is to create a more enjoyable and less crowded experience. That said, I appreciate that it may have been something you would have liked to include, and I could have highlighted it as an optional visit.

Regarding value, I would respectfully note that my role extends far beyond simply booking tours. The service includes researching and designing a customized itinerary, recommending accommodations and experiences, coordinating with multiple suppliers, managing reservations, arranging transportation logistics, making adjustments throughout the planning process, and providing support before and during the trip. While much of this work happens behind the scenes, it is intended to create a seamless travel experience and save travelers a significant amount of time and effort in planning a complex trip independently. This approach has been reflected in the experiences of many of my past travelers, who have shared positive feedback not only about the destinations they visited but also about the planning support, recommendations, and assistance provided throughout their journey.

Thank you again for your honest feedback and for trusting me with your family's trip. I appreciate the opportunity to have helped plan this trip, and I will certainly keep your comments in mind when working with future families.

Warm regards,
Leny

Hi Nima,

Thank you, and welcome back home!

I'm so happy to hear that you had a wonderful time in Japan with your family. It was a pleasure helping plan your trip, and I hope you came home with many great memories.

I’m sorry to hear that you felt the Osaka food tour fell a bit short of your expectations. I’m currently reviewing the feedback with our local partner, particularly regarding the guide's engagement and overall experience. I’ll be in touch with you directly.

That said, I hope the overall trip was a great experience—from exploring Japan's culture and sights to enjoying some shopping and quality time with your family.

Thank you again for trusting me with your Japan adventure. I would be delighted to help you plan any future trips to Japan whenever you're ready to return.

Take care, and I hope to hear from you again soon!

Warm regards,

Leny

Hi Kathi,

Thank you so much for your lovely message!
I'm really happy you enjoyed our guides and found me helpful and prompt — that means a lot to me.
You're absolutely right about the trains and crowded spots — I'm sorry they caused stress, and I truly appreciate your honesty. I'm glad our guides could adapt along the way.
Thank you again for trusting us with your journey. It would be a joy to welcome you back to Japan anytime.
Warmly,
Shona

Hi Kimberly,

Welcome home, and thank you so much for your kind review!

I'm so happy to hear that you and your family had a great time in Japan and that everything went smoothly. It was a pleasure helping you plan your trip.

I'm especially glad the kimkim app was useful during your travels. Having your itinerary, train reservations, and trip details all in one place certainly makes things easier when you're on the go.

Thank you again for trusting me with your family vacation. It was wonderful curating this trip for you and working with you throughout the planning process. I'm happy to hear that the recommendations were a good fit for your family and that you had such a memorable time in Japan.

If Japan ever calls you back, I would be delighted to help again :)

Warm wishes,
Leny

Hi Keimy ＆Steven,

Thank you so much for taking the time to share such a thoughtful and detailed review. Reading about your experiences from so many different angles truly means a lot to me😊

From the very beginning of the planning process, you guys were such a positive, kind, and enthusiastic couple. It was genuinely a pleasure for me to help create this journey with you, and I feel very fortunate that our paths crossed.

What made this trip special is that it was truly a collaborative effort. You both had a clear vision of the experiences you wanted, and you always took the time to research my suggestions and thoughtfully consider how they fit into your travel style. I do not doubt that your openness, curiosity, and preparation were a big part of why the trip was such a success.

Thank you for trusting me and my team with your adventure in Japan. It brings me so much joy to know that you created wonderful memories here.

I already look forward to the day you return to Japan and discover even more of what this country has to offer😊 Next time, I highly recommend visiting in autumn; the colors, scenery, and atmosphere are truly magical.

We'll be waiting for you!

Warm regards,
Marii

Hi Steven,

Welcome back home, and thank you so much for taking the time to share your experience with us.

My team and I are so happy to hear that you had a great trip. It’s wonderful to know that you enjoyed not only the destinations, guides, and food experiences, but also the local insights and stories along the way. Those personal perspectives often bring a destination to life and make the experience even more memorable.

Thank you again for trusting us with your Japan & South Korea trip. It was a pleasure helping you plan it, and I’d be delighted to assist you with another in the future.

I hope you're settling back in well and adjusting to the time difference without too much trouble.

Wishing you all the best and a wonderful week ahead!

Warm wishes,
Leny

Hi William and Madi, welcome back home!

It made me so happy to hear that you had such a wonderful honeymoon in Japan. I hope it was everything you imagined and that you brought home many special memories together.

Thank you for trusting me to be a part of planning such an important trip. It was a pleasure working with you both, and I’d love the opportunity to help with your next Japan adventure someday.

Warm wishes,
Leny

Hi Ericka,

Thank you so much for your wonderful review! It truly made my day.

I was especially surprised and touched to receive your feedback after some time had passed since your trip. It means a lot that you took the time to come back and share your experience.

It was an absolute pleasure helping you plan your Japan adventure, and I'm so happy we were able to fit in everything you wanted to see and do. I'm also delighted to hear that you enjoyed your time with Zumi in Kyoto. I'll be sure to pass along your kind words to him—he will be thrilled to hear that you enjoyed chasing the cherry blossoms together!

Thank you again for your trust and support. Guests like you are the reason we love what we do. Whenever you're ready for your next trip to Japan or anywhere else in Asia, I'd be honored to help you plan another unforgettable journey.

Wishing you all the best, and I hope to work with you again in the future!

Warm regards,

Judy 🌸

Hi Greg,

Thank you so much for your great review. We're delighted to hear that you enjoyed your time in Japan and that your journey was such a memorable experience.

It was a true pleasure assisting you with your family trip. Thank you for your trust, your patience throughout the planning process, and for being such a wonderful guest to work with.
I especially enjoyed seeing the photos from your journey. Looking through them almost felt like traveling alongside your family and sharing in those special moments and discoveries along the way.
We hope the memories, experiences, and special moments from your time in Japan will stay with you for many years to come. Should your travels ever bring you and your family back to Japan, we would be delighted to help you discover even more of this beautiful country.

Wishing you all the very best, and we hope our paths cross again in the future.

Warm regards,
Peter