Kimkim Trip Reviews for Morocco

We planned a trip for 4 days to Morocco and visited Casablanca, Marrakesh and Rabat. Megan was very helpful is planning our trip just the way we wanted it. She was very available during the planning process and during the trip as well and answered all our questions. When we first arrived to Casablanca, we had an issue with our driver but after communicating this to Megan and Brahim , this was promptly changed the next day and our new driver Ismail was amazing! He made us feel comfortable and became a good friend by the end of the trip. Throughout the trip, Megan was checking in on us making sure things were smooth. We had a great experience thereafter in Morocco! We loved our tour guide Mohammed who took us around Marrakesh and then our tour guide in Imlil where we did a hike to Ourika waterfalls and then had lunch with a local Berber family. These were great memories! For such a short time on Morocco, we were able to see everything we wanted. Thank you so much Megan for making our personalized trip a memorable one!

The trip went extremely well with no problems at all, just as planned. Thanks Hakim. A job well done.
My favourite places were Essaouira for its relaxed and groovy lifestyle, out there on the Atlantic coast. There was none of the harrassing of tourists by vendors that has become so intrusive in Marrakesh. Its a very walkable compact medina and I dint get lost. Greta map provided by the hotel. And my other favourite was Chefchouen. Every where you looked was fascinating, like Venice. Every turn was another photo opportunity. So pretty with the blue walls and the handcrafts displayed against them and no harrassment by vendors. Just delightful.
I especially appreciated the female tour guides as there is a conspicuous lack of presence of women in Morocco so these younger , highly educated women were such a delight to meet. Fatima in Fes and Bushra in Meknes. They were professional, kind and so interesting. They are the ambassadors for women in Morocco.
Thank you again, Sue and Ari.

Hamid, our driver, was absolutely the best! He drove us for eight days and throughout that time made certain we had fun! Hamid also arranged for us to meet local guides and local people. His driving was excellent! Megan arranged our overnights and generally speaking each was attractive, provided excellent service and were ready to greet us when we arrived. We stayed in established roads from Fes to Merzouga to Beni Mellal. Megan also arranged for our full day tour of Fes where Khafla designed a perfect day for us. When the inevitable glitch happened, the Kimkim team were available, attentive and responsive. Our visit to the desert, our overnight stay, our visit with the nomads and our excellent guide Mohammed fully met our expectations.

Our trip to Morocco was amazing. I really enjoyed staying in Fez , Marrakech and the Agafay Desert, as well as visiting Casablanca and Rabat. We could not have asked for a better local specialist! Omir was so welcoming since we arrived. He was constantly making sure we were happy and having fun. He really knew his way around all of Morocco, which made us feel more comfortable during our trip. I would recommend him for any trip in Morocco.

While my overall experience was great, I had one negative incident with my purse (and phone) being taken from me on Wednesday as we walked to a nearby restaurant in Marrakech. It was very upsetting, scary and I felt shaken for the next day... I would recommend telling future travelers to not walk anywhere at night.

Other than that, our trip was great. I loved riding camels and ATVs in the desert! These activities should definitely be included for anyone visiting Morocco.

Thank you to Megan and Brahim for an amazing Moroccan trip around the north of the country. Every aspect worked seamlessly, from the arrangements over the internet which Megan responded to quickly, and our guide’s promptness and professionalism.

Brahim our guide, worked tirelessly and adapted the trip to any of our requests. He engaged well with us making the trip fun along some of the long car journeys.

Definitely will use this company again.

We could not be more pleased with our trip to Morocco. Honestly it would not have been the same without Kimkim organizing, planning, and hooking us up with Amine as our tour manager with Experience Morocco. Every detail was perfect and stress free. Morocco has more surprises than we could ever have imagined and never would have experienced if it was not for you all. And we can’t wait to go back.

From the places we stayed, the food, the markets, every experience... none of it would have been experienced without your guidance.

It was so easy... review the proposal you made, approve it, and go enjoy. Zero stress. Zero time lost planning, zero getting lost, zero bad experiences, zero danger.

Amine was incredible and while
initially hesitant to have someone with us for the week that we did not know, we became fast friends and hope we will continue to be in the future. He was professional, but fun. An awesome driver on tricky routes, honest, a wealth of knowledge and went above and beyond to make sure we had a world class experience. He loves his job and it shows. A million thanks to him!!!

Our guide in Fès, Chakib, while we were only with him a day, was also out of this world fun and knowledgeable. Again taking us places and introducing us to food and markets we never would have found without him. He even helped us negotiate better on some rugs!! Without him we would not have fallen in love with the culture and people in Fès.

I have already recommended your services to everyone that asks and we personally will never travel abroad again without your services. It was so worth the fee and made it so we could truly enjoy our time.

I could go on and on about our trip. There is just too much to list... not a single thing to complain about except for maybe would have liked to have spent 1 more day in Marrakech, but that’s our fault, not yours.

Thanks times a million. You will hear from us again.

Our driver Salim was a friendly, capable and patient man who took care of our needs and always had a smile.

We enjoyed staying in the variety of accommodations like the tent in the dessert, the rooms built into the rock at Todra Gorge and the lovely Riads.

We also enjoyed the great variety of activities and things to see such as beautiful buildings, amazing scenery, ancient Roman ruins and bustling Medinas and souks. The cooking day was fun.

Our recent trip to Morocco was amazing! From the very first steps in planning, Meghan from Wanderlust was extremely helpful and quick to respond to my many inquiries. She put together a trip that checked every box we requested. And we had local support from Belghit as soon as we landed in Casablanca.
The vast knowledge and good humour of our driver, Brahim made the trip even more enjoyable. It’s impossible to really understand a new culture in 11 days but spending so much time with Brahim, left us much better informed about the history and culture of Morocco than any guidebook could. He was certainly not just a “driver”, but a well informed, personable ambassador for the country. He so kindly put up with all my questions! There just aren’t enough positive adjectives I can use to describe him.
Kamal, our guide in Fes was outstanding! I have never learned so much in one day as I did when we were with him. He wasn’t just imparting facts; everything had a story, a philosophy. He was brilliant and because of him, I will be doing my own reading.
Every place we stayed was absolutely lovely, staff were wonderful and helpful.
Our highlights were Chefchaouen, Fes, Volubilis, the Atlas Mountains and of course, the desert. If time had permitted, I would have stayed one more night in the Merzouga area. Next time!
My thanks to all who made this trip so memorable!

Our 10-day trip to Morocco was amazing! My husband and I went to Spain for a week afterwards, but throughout we still could not get over how amazing our trip to Morocco with kimkim was! From start to finish, all the people we encountered in this process were very helpful, kind and informative! We love learning about the cultures we encounter while traveling and all our local guides (Hasan in Fes, Amin in Marrakesh), and especially our amazing driver, Mohamed, really helped us feel immersed in the beauty and history of Morocco. Talking with Mohamed on the long drives on some days was a great way to pass time, while learning about life in Morocco and even making a new friend! Mohamed was really kind in looking out for my husband and I, explaining things we need to know to be safe and comfortable on our trip. We formed a special connection and appreciation for the country, and hope to one day be able to return.

We loved being able to customize our trip. We absolutely LOVED the night in the Sahara in Merzouga, and actually wish we'd spent 2 nights there. It was absolutely magical! We originally planned to skip that, but Brahim really talked it up, and we're glad we listened. The "glamping" tent there was so comfortable! The only issue (ever slight) we encountered was that we'd asked to skip Valubilis, but it somehow ended up on our itinerary, and so we went and did not care for it too much (as we'd expected), but we could have looked at our itinerary more carefully and have changed that ahead of time. Thank you kimkim--Mohamed and Brahim--for setting up such an unforgettable adventure for us!

Kim Kim was an excellent platform to help plan my trip. Megan was great! She fit the itinerary according to my needs, was responsive throughout and answered questions I posed honestly and advised ways I could maximise my time in Morocco.

Their on the ground partner - Wanderlust Voyages was brilliant! From our driver Youssef - who was professional, helpful and informative , to all the accommodation given in the places we stayed. They were comfortable, clean with friendly and helpful staff. I traveled with my 60+ aunt who sometimes would have limited mobility and everyone was just truly accommodating to her needs and wants.

A big shoutout to our guide in Fes as well, Moustafa. He was helpful, highly informative and made our time in Fes truly enjoyable.

One thing though, except for Fes, lunch and dinner was not provided. Our driver though recommended places and for some it may be a bit on the pricey side. But for us the food was good, clean and comfortable so we did not have any complains. All in all it was a great experience and I can’t recommend them more!

We spent 13 days in the beautiful country of Morocco in October, 2019. Booking our trip through Abdellah at KimKim was effortless and he communicated with us regularly. When troubles occurred (cancelled flights, reroutes, dissatisfaction with two of the lodging locations) they were handled quickly and efficiently.
Make sure to look at the booked Riads online before you go and if they do not meet your standards, change them in advance, though they will change them for you.
Our driver, Jalil, made our trip for us. He was courteous, warm, friendly and went above and beyond to ensure that our needs were met no matter the time of day or night. It was akin to being on a road trip with a longtime friend.
If you do book a trip, make sure to stay in the Tziri Camp two nights. Try the sand boarding, rent a dune buggy and visit the local towns. Also add an extra night in Chefchouen so that you have time to hike the waterfall. We didn’t have time to do that.
I also highly recommend the Riad Dar Yema in Marrakech. Don’t miss their Hammam and massage!
When you tire of Tagines, go to Mamma Mia in Marrakech! Delicious.

First, Yassine, It is a marvel to us how responsive, helpful and really personally concerned you seemed to be for the complete success of our trip. We are hard pressed to think of any better experience we’ve ever had with any service provider in travel. We are deeply grateful for your help kindness and friendship

Our guides were really superb, and an absolutely essential key to what was for us one of the trips of a lifetime.

Yousef really did make Marrakech accessible, immediate and “real” for us. His knowledge is vast, and he shared a great deal. His handling of our food tour made for one of the most memorable nights of the trip. He is skillful and friendly, (if sometimes a bit distracted or preoccupied).

Then Adile in Fes was truly a highlight of our entire trip. He is a quiet but profound master of information, history, context and at the same time an immediate and intimate part of the neighborhoods he showed to us. Thoughtful, deeply connected and funny. And he shared that intimacy with us with extreme and subtle generosity. We respect him very much.

The accommodations you found were absolutely first rate and the people around them extremely professional and helpful. Our drivers were friendly interesting and engaging.

It was an especially nice touch to have Yassine’s brother Hassan meet us in Fes with a welcome gift and careful advice about how to manage our extraordinary visit there.

If we have one piece of constructive feedback, it would be that you might have the guides spend a little time really trying to discern whether we want to be exposed to various merchant demonstrations. We understand that this is something probably most of your customers do want – and that it is probably also an important part of the economic viability of the business. However there were a couple of occasions on which we were presented with lengthy demonstrations in merchants that we had said we simply weren’t interested in only to sense that our decision not to make a purchase was significantly frustrating or disappointing to the merchant – and the guide. We understand that this is probably a difficult balancing act, and that your customers will sometimes surprise themselves by actually being interested in and making a purchase at one place or another. (As we did in buying a modest fountain in Fes). I think the key is to ensure that at the end of the transaction – whether the sale is made or not, we as the customers do not feel that we may have disappointed our guide or the merchants and perhaps changed the mood of the tour for a bit.

All in all, we could not be more happy with or grateful for your services. And we have already made what we believe will be a successful referral to you directly as soo all in all, we could not be more happy with our grateful for your services. And we have already made what we believe will be a successful referral to you directly Yassine.

Thank you again.
PS, would it be of any help to you to post the positive parts above to TripAdvisor?

Best Mark & Sheila Kenney

Great experience throughout. Our driver very courteous and he drove safely.
Only comment was the bus had no air conditioning in the front which meant front windows were open much of the time and this reduced the efficiency of the air conditioning in the back.
I would be happy to recommend Kim Kim to any other potential travellers.

We had an amazing trip, thanks largely to Moroccan Immersion Tours and Adventures and to the help of Sharon (who helped us plan our 6 day itinerary) and to Abdou, who was our gracious, informed, and unfailingly cheerful guide. We contacted KimKim only about 4 weeks before our trip and were quickly connected with Moroccan Immersion/Sharon. Sharon was extremely helpful -- and patient! -- in recommending options for our 6 day trip, jumping on the phone with me at least a few times for me to ask (many) questions, and to flexing on timing/price when we needed to reduce our total costs. The tour itself was wonderful -- a mix of 'typical' experiences (e.g., walks around the souks in Marrakech) coupled with unique and differentiated experiences that Moroccan Immersion helped arrange (e.g., a visit to a women's rug making cooperative followed by lunch with the 3 rug weavers; spending a night in a luxury desert camp coupled with a pre-dawn hike up the mountain to see the sunrise). Abdou was a real pleasure to have as a guide -- his love for and knowledge of his country and his heritage is impressive, and really came across in the tour. Abdou also did a great job of connecting us to local guides (e.g., in Marrakech, in Taroudant), who were equally knowledgeable and friendly. In all, I would highly, highly recommend Moroccan Immersion if you are interested in planning a trip to this remarkable country.

Mr. Said was a highlight of the trip, he was approachable, kind, and helpful.

Well, what a trip !!!! We got picked up in Casablanca by our wonderful driver, Muhammed Ismail. He was a very cautious but good driver and we felt in safe hands with him at the wheel. The tour vehicle was excellent with plenty of room for both us and the bags and nice AC. I booked the first night myself for the Casablanca night ( "Suite Hotel Casa Diamond") and I will recommend that you use that hotel in your itineraries since it was an outstanding hotel with beautiful rooms and the best breakfast buffet I have ever seen. All of that for a very fair price. The mosque in Casablanca was breathtaking but did not otherwise care much at all for the city itself but you have to see the mosque.
Rabat was a nice stop and the Riad in Fez ( Riad Sara) was wonderful even though I just now realized we were supposed to stay at Dar Victoria ?????
The local tour guide in Fez, Kamal, was plain out outstanding. Fabulous Tour guide. The drive from Fez to the desert was VERY long but the camel ride at the sunset and Camp Madu made up for it. Incredible experience!!Another awesome experience was to include the 2 hour Quad ride in the dunes the next day!!! SOOO much fun!!!
The ride to Boumaine Dades was semi long but not too bad. The Ksar Sultan Dades had the smallest rooms and was the only place where the food was just, ok. The other hotels/riads/camp was always either outstanding or very good. Ksar Sultan Dades is the only place I would not go back to.
Going to Marrakech was also a long but beautiful drive and we really liked Palais Sabban and its location.
The hammas/massage was over the top awesome. Megan picked a wonderful hammas/spa!!
Bottom line is that we absolutely loved Morocco, the wonderful people and the food. Megan did an outstanding job in fine tuning my "raw" itinerary when we initially started the idea about the round tour of Morocco. Everything was working and on time. Not once was there any problems with pickup, payments of lunch, the driving, hotels etc. Very impressive.
The only thing that I would add, is that LOTS of the places in Morocco had no alcohol at all. We like a cocktail, beer and maybe a bottle of wine with dinner and I would suggest that the clients should be informed and buy alcohol BEFORE starting the trip.
All in all, an amazing trip and my compliments to KimKim and in particular to Megan for a very smooth running vacation.
I will write a similar review on Tripadvisor for you as well.

The guides we're mostly fine and the Raids were very good except getting to them was a challenge and they all had a poor bathroom plumbing finishes.

Stumbled upon Kimkim by chance when trying to search for a quick way to plan our Morocco trip amidst our busy schedules. Brahim was assigned to us very quickly and he was extremely responsive. After a quick chat over the phone, our customised itinerary was available the next day. Brahim answered our questions with great haste, demonstrating a wealth of local knowledge on weather, culture, apparel sensitivities of the different regions etc. The booking process was also swift and easy to use.

Our trip was made better with our guide and personal driver Rachid. He is professional, guided us on several destinations. He is also a superb photographer and we shared tips on how to take some good shots. It was great having an experienced guide like Rachid.

Overall the Kimkim experience was good. Will certainly engage the platform again for future trips, especially when one is time stricken!

Brahim was splendid in helping us organize our trip. Particularly helpful was the tipping guide, that served as our bible throughout the trip. I am glad that he strongly recommended the camel ride in the desert. May I say that we were happy to have missed the sunset ride. Rising at 5 am and seeing the amazing starts, and enjoying the peace and quiet of early morning; plus, having a private ride of just we two with Mustafa our camel driver was amazing, and by far my favorite moment in the trip.

Our driver, Amine, was wonderful. He was particularly accessible to me, as I speak French, and we became closer when I discovered this. He was helpful and went out of his way to keep us in the loop and lend us a hand at the end of the trip.

Our nature and city guide in Chefchouan, Mohammed, was excellent. Very knowledgeable of the region and solicitous of us all along the way.

Our guide in Fés, Hamed (?) was very good as well. Particularly so when helping us understand bargaining in the souks. We had good discussions with him about the history of the people in this area

Marrakech was interesting - our guide was helpful in getting us into the different sites, but I would have preferred him standing in line ( over an hour) in the mausoleum there, and letting us watch the video of the restauration. We only got to see a bit of that, as we'd spent so much time waiting in line. Again, he was very knowledgeable. By this time we were very tired of the souks, and cut that part short.

Finally, our Berber guide and host was very nice. We were a bit surprised that we did not actually eat with the family. But we were happy, at least, to have been introduced to them.

I understand that the stops at the different cooperatives are meant to break up the long days of driving. However, I feel that the guides /driver did not make it clear whether we should be bargaining or not at the cooperatives. In the souks, it was clear, that bargaining was what was happening. I think it would be helpful to clarify how one pays in cooperatives a bit with the clients.

We loved our hotels with the exception of the Ouarzazate hotel (Riad Bouche d'Or) The room we had smelled of the sewer, and the bed we had to share was very small. Most of the time our rooms had twin beds that were very comfortable. All the hotels were charmingly decorated, but the Chefchouan Riad (Dar Meziana) was just gorgeous, and the Marrakech hotel (Riad l'Heure d'Eté) so comfortable, and the staff there the most helpful of all we encountered.

Brahim invested time and effort to fully understand our requirements and put together a 3-day itinerary that took the 2 of us from Marrakech to Fes via the desert. Our driver (Adnane) spoke good English and made sure that we had everything we needed to have a safe and enjoyable trip.