Kimkim Trip Reviews

4.8
Based on 12,044 ratings
Read 12,044 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

V Good experience and happy with Angela organ...
Greece | Apr 27 - May 6, 2024

N
NG K.
Malaysia | Reviewed on May 14, 2024
V Good experience and happy with Angela organizing the whole trip.
Happy that the trip went smoothly without any problems
Had a great and fun trip.
Read more

V Good experience and happy with Angela organizing the whole trip.
Happy that the trip went smoothly without any problems
Had a great and fun trip.

Hotel Reviews
Sweet Home Naxos
Naxos
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Can be improved
Grand View Hotel
Santorini

Good hotel with v good view Great selection only the location for food is a little lacking

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Blue Dolphins Apartments & Suites
Firostefani, Santorini
Authenticity & Character
Location
Staff
Cleanliness & Comfort
11 Enteka Acropolis Suites
Athens – Acropoli
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Angela (Aggeliki) Giannioti
Angela (Aggeliki)
Angela (Aggeliki) Giannioti
Local specialist in Greece | Replied on May 14, 2024

Hello, NG,

Thank you for your feedback and review. It's always highly appreciated!
I'm super happy and excited to know that you had a great time here in Greece with us.
We would love to see you coming back soon!
Safe travels!
Angela and the GA Trips team

Trip of a Lifetime
Peru | Apr 25 - May 7, 2024

L
Laura S.
Bethesda, MD | Reviewed on May 14, 2024
My group had an outstanding trip to Peru. From our pick up in Lima to our drop off on our final day, everything was taken care. All of our drivers and guides were incredible and made our trip feel fun and special. We did a food tour in Lima and then flew to the sacred valley, where we hiked and visited a number of Incan sites, including Macchu Picchu, and we ended our trip in Paracas, where we relaxed, took a boat trip to the ballestas, visited the nazca lines, and did sand boarding. The... Read more

My group had an outstanding trip to Peru. From our pick up in Lima to our drop off on our final day, everything was taken care. All of our drivers and guides were incredible and made our trip feel fun and special. We did a food tour in Lima and then flew to the sacred valley, where we hiked and visited a number of Incan sites, including Macchu Picchu, and we ended our trip in Paracas, where we relaxed, took a boat trip to the ballestas, visited the nazca lines, and did sand boarding. The customized experience allowed us to get a perfect mix of experiences for our group in the most fun and comfortable way. I would definitely recommend Kim Kim to anyone looking to book an incredible vacation.

Hotel Reviews
Innside Lima Miraflores by Melia Hotels International
Miraflores

Awesome boutique hotel in Lima

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Taypikala Deluxe Valle Sagrado
Urubamba

The room was lovely and clean, but the experience at this hotel was strange. They wouldn’t give my husband and I each a key card for the room because they ran out of keys, but we both wanted to come in and out of the room at different times. We had terrible service at the restaurant (for example they brought out the wrong order for me and didn’t bother to correct it after I mentioned that the order was wrong, and service was slow), and the food wasn’t very good. They also put the wrong charges on our room and it took a while to correct. I also found the vibe strange - it felt like a hunting lodge meets wellness retreat.

La Hacienda Bahía Paracas
Paracas

Great hotel - amazing room, staff/service, and location.. The pool is beautiful, the hotel offers free kayaks/paddleboards, and there’s a free museum on site. Great food at the restaurant.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Walking food tour at Barranco
Walking food tour at Barranco
Lima
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lunch at Unu
Lunch at Unu
Sacred Valley
Quality of Experience
Food
Guides, Drivers and Staff
Transport
On route stops at Maras & Moray
On route stops at Maras & Moray
Peru
Quality of Experience
Guides, Drivers and Staff
Transport
Hike to Machu Picchu (Short Trail)
Hike to Machu Picchu (Short Trail)
Peru
Sandboarding at Paracas Desert
Sandboarding at Paracas Desert
Paracas
Arrival to Lima and journey to Paracas
Arrival to Lima and journey to Paracas
Peru
Paracas National Reserve Cliff-top Viewpoints Afternoon
Paracas National Reserve Cliff-top Viewpoints Afternoon
Paracas
Soft hike from Pachar to Ollantaytambo
Soft hike from Pachar to Ollantaytambo
Sacred Valley
Quality of Experience
Guides, Drivers and Staff
Transport
Andean Ceremony at Viacha Community & Hike Downhill to Pisac
Andean Ceremony at Viacha Community & Hike Downhill to Pisac
Peru
 Pachamanca: Traditional Andean Underground Cooking
Pachamanca: Traditional Andean Underground Cooking
Sacred Valley
Machu Picchu Exploration
Machu Picchu Exploration
Aguas Calientes/ Machu Picchu
Ballestas Islands from a private hotel pier
Ballestas Islands from a private hotel pier
Paracas
Local specialist: Nicholas Cino
Nicholas
Nicholas Cino
Local specialist in Peru | Replied on May 14, 2024

Hi Laura! Thanks for taking the time to review each aspect of the trip, this is extremely helpful for us. I appreciate your detailed comments on Taypikala too. I will certainly chat with them, provide them honest feedback and, hopefully, help them correct these issues.

All the best and we look forward to having you travel with Kim Kim again.

Best,

Nicholas

Dami is a top quality guide!
Sri Lanka | May 5 - May 10, 2024

Eugene
Eugene S.
Greeley, CO | Reviewed on May 14, 2024
My wife and I spent a wonderful six days on tour across Sri Lanka with Dami (Daminda Bandara). I think we drove a little under 700 miles. Everything went very well: we saw lots of magical sites, ate delicious food, and engaged in exciting activities. The tour was very well planned. Dami was a fantastic tour guide and driver. He is outgoing and friendly, and a very enjoyable travel companion. A proud Sri Lankan, Dami provided us a good history of his native country and of the various sites... Read more

My wife and I spent a wonderful six days on tour across Sri Lanka with Dami (Daminda Bandara). I think we drove a little under 700 miles. Everything went very well: we saw lots of magical sites, ate delicious food, and engaged in exciting activities. The tour was very well planned.

Dami was a fantastic tour guide and driver. He is outgoing and friendly, and a very enjoyable travel companion. A proud Sri Lankan, Dami provided us a good history of his native country and of the various sites we visited including Sigiriya Rock, various temples, and a game drive. He is also an expert on native birds and could identify even the smallest birds from a distance. Impressive!

Throughout our tour Dami was an attentive guide and a good listener. On his advice we switched things up on the tour agenda so that we could climb Sigiriya in the cooler morning rather than the heat of the day. Dami learned we liked various foods, e.g., beetroot and chocolate, and he made sure we got to try some Sri Lankan beetroot curry and chocolate. Dami also pulled over on our drive to show us various sites and locals at work. For example, we stopped to see how coconut oil is made.

During our climb and descent of Sigiriya Rock Dami was very helpful to my wife who was leery of the uneven and gravel-covered steps.

Dami ensured we were well fed with high-quality food throughout the trip. All the lunch sites at which we stopped were delicious. One lunch might well be the best meal we will have had this year, at the Old Palm House in Galle.

Importantly, Dami is a careful driver and ensured that we were safe throughout the trip.

Overall, we give Dami the highest rating and would whole heartedly recommend him to others as a top-notch tour guide.

Local specialist: Rikaz Mohamed
Rikaz
Rikaz Mohamed
Local specialist in Colombo | Replied on May 15, 2024
Hi Eugene, Thank you so much for the great review! It is absolutely wonderful to hear that you have enjoyed your holiday in Sri Lanka, and it has been my pleasure organizing your holiday. Daminda consistently exceeds expectations as one of our premier chauffeurs, ensuring guests thoroughly enjoy their holiday experiences. His dedication truly enhances our team. Sri Lanka's wealth of experiences spans from its stunning landscapes to its captivating waters, providing endless avenues for... Read more

Hi Eugene,

Thank you so much for the great review!

It is absolutely wonderful to hear that you have enjoyed your holiday in Sri Lanka, and it has been my pleasure organizing your holiday.

Daminda consistently exceeds expectations as one of our premier chauffeurs, ensuring guests thoroughly enjoy their holiday experiences. His dedication truly enhances our team.

Sri Lanka's wealth of experiences spans from its stunning landscapes to its captivating waters, providing endless avenues for exploration. We're eagerly looking forward to the pleasure of hosting you again, as you uncover even more treasures in the future.

Best Wishes,

Rikaz

Argentina exceeded my expectations if not mor...
Argentina | Apr 27 - May 6, 2024

K
Karla M.
Newark, NJ | Reviewed on May 13, 2024
Argentina exceeded my expectations if not more than I ever thought it would. Such an incredible life changing trip. The culture, the food, the people, the atmosphere I can go on. Claudia was a tremendous help with booking everything. She truly can fulfill your bucket list. She tackled everything that was on mine! History, wine, adventure, downtime, etc. the hotels were exactly what I wanted if not more. The flights were easy to navigate as well as the transfers to hotels and airports. I can... Read more

Argentina exceeded my expectations if not more than I ever thought it would. Such an incredible life changing trip. The culture, the food, the people, the atmosphere I can go on. Claudia was a tremendous help with booking everything. She truly can fulfill your bucket list. She tackled everything that was on mine! History, wine, adventure, downtime, etc. the hotels were exactly what I wanted if not more. The flights were easy to navigate as well as the transfers to hotels and airports. I can go on and on about it all, but I would write for days. I sincerely had an amazing and unforgettable experience that I will always cherish.

Thank you so much KimKim you made all this possible for my mother and me!!

Hotel Reviews
L'Hôtel Palermo
Buenos Aires

This hotel was my favorite! Not only were they small and quaint but the ambiance was delightful. The service exceeded my expectations and the stay was so relaxing and lovely!

Authenticity & Character
The service and atmosphere
Location
Convenient location to EVERYTHING
Staff
Accommodating and incredibly sweet people
Cleanliness & Comfort
Very very clean and homey
Huentala Hotel
Mendoza

The front desk was a huge help and the rooms were very clean and lovely

Authenticity & Character
Location
Staff
Great staff!
Cleanliness & Comfort
Solar de La Plaza
Salta

Loved the views from the room. The hotel was very accommodating as well and the staff were so attentive!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Half-Day Buenos Aires City Tour
Half-Day Buenos Aires City Tour
Buenos Aires

Very informative and very well explained of the history and diversity of Buenos Aires. I enjoyed being asked if there was any additional places to revisit and information to be repeated. The tour guide was extremely knowledgeable and the driver was very patient with all the stops being made.

Quality of Experience
Guides, Drivers and Staff
Transport
Full-Day Wineries - 2
Full-Day Wineries - 2
Mendoza

The wineries were absolutely breathtaking. Views, food, wine, and history of both vineyards were amazing to take in. Very nice lunch and excellent wines. This full day winery tour was a blast and my mother and I enjoyed visiting both vineyards.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day at leisure in Mendoza
Day at leisure in Mendoza
Mendoza

The full day of leisure in Mendoza was great for my mother and I. Although it fell on the day that Argentina workers take off to kick back and relax it was a day to view the city and take in its beauty by walking the streets and visiting the local parks. It was a quiet day but absolutely peaceful.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Salinas Grandes and Purmamarca through Jujuy
Full Day Salinas Grandes and Purmamarca through Jujuy
Salta

The highlight of my trip. From salinas grandes, plaza de Purmamarca, the highest altitude I’ve ever experienced in my life due to the mountains was absolutely life changing for me. I was taken back by all the amazing landscapes as well as the beautiful people of Purmamarca. I cannot express how humbling this experience was for me.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cafayate
Full Day Cafayate
Salta

This tour was just as great as traveling through Jujuy and Purmamarca. Cafayate was a beauty. I was truly in awe with Tres Cruces, Guachipas, quebrada de las conchas, empanadas and llamas. Absolutely breathtaking. Such a memorable trip and once in a lifetime experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Claudia Salvato

Great second trip with kimkim; local guides a strength
Scotland | Apr 27 - May 6, 2024

Lynn
Lynn K.
St. Petersburg, FL | Reviewed on May 13, 2024
Our second trip with kimkim was terrific. We had great local guides and our coordinator, Kateryna, booked us into wonderful hotels. We saw an overview of Scotland, with a night in London to start and a night in Dublin right before we returned home.
Our activities included tours of Edinburgh Old Town (Robert, our guide, was great), Edinburgh Castle (a second great guide), castles and countryside under the umbrella of an “Outlander” tour (lovely and fun, great guide: Stephen of Edinburgh...
Read more

Our second trip with kimkim was terrific. We had great local guides and our coordinator, Kateryna, booked us into wonderful hotels. We saw an overview of Scotland, with a night in London to start and a night in Dublin right before we returned home.
Our activities included tours of Edinburgh Old Town (Robert, our guide, was great), Edinburgh Castle (a second great guide), castles and countryside under the umbrella of an “Outlander” tour (lovely and fun, great guide: Stephen of Edinburgh Black Car Tours), a seal watching boat tour (bad weather, unfortunately), a whisky distillery tour (fun), a tour of Rosslyn Castle (beautiful—both with Edinburgh Black Cars again), and the highlight, Isle of Skye on a 75-degree, sunny day (spectacular, and a great guide: Sandy Dear Tours).
We enjoyed several fine dinners. Notably, The Witchery in Edinburgh was reserved for us by our coordinator.
We feel we got a good first introduction to Scotland. Kimkim set us up with tour guides we never would have found on our own.
After booking two trips with them (Spain and Scotland), I feel that is their strength: finding guides that really know their areas and are personable and enthusiastic. We enjoyed our trip and, should we go back, have parts of the country we would like to visit in depth.
We will use kimkim for our next trip.

Hotel Reviews
Amano Covent Garden
London

Clean, comfortable room for three travelers. Foldout bed was set up for us before we arrived, which was nice.

Authenticity & Character
Modern hotel was elegant and updated
Location
Easy to walk to sites
Staff
Cleanliness & Comfort
Destiny Scotland - Distillers House
Edinburgh

Good location. The apartment had one bedroom with queen bed and a shower, plus an anteroom with queen bed off the living room, plus a full bath and full kitchen. Great for three of us, quite large, relatively quiet even though it’s on a busy corner. Easy to walk to a couple breakfast convenience stores and a couple pubs.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Corran
Onich

A self-check-in property. We did not receive the code before we arrived and had to contact our kimkim coordinator so waited a bit in the rain. The property is outside Fort William about a 20-minute taxi ride. Clean, a bit dated decor, not as convenient as we hoped given we did not have a car. Restaurant was closed, which we were not informed about prior to arriving, so we had to venture back and forth to the town to eat and to meet our boat tour. Overall, fine, but expensive and inconvenient.

Authenticity & Character
Location
Cleanliness & Comfort
Ac Marriott Inverness
Inverness
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Clayton Hotel
Glasgow
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Edinburgh Old Town Tour
Edinburgh Old Town Tour
Edinburgh

Our guide, Robert, was terrific. Engaging, personable, he started by asking us what we were interested in: architecture, history, ??? He shared great stories, and shared insights into kilts, showed us a couple of Harry Potter sites, and recommended pubs. Great tour and guided introduction to Edinburgh. Do this first!

Quality of Experience
Guides, Drivers and Staff
Transport
Private Edinburgh Castle Tour
Private Edinburgh Castle Tour
Edinburgh

Great guide for our smallish (15) group from several countries. On a windy, rainy, day, he added insights, humor, and moved things along but in a comfortable way for our group of diverse ages (from toddler to seniors). We loved his stories and highly recommend him.

Quality of Experience
Guides, Drivers and Staff
Transport
Outlander Castle Tour
Outlander Castle Tour
Edinburgh

Our guide, Stephen, made this tour great. Engaging, funny, responsive, we couldn’t have asked for a better experience. He spent a lot of time with us, showing us castles, ruins, towns (Culross was my favorite), graveyards, and the best pub for fish and chips for lunch. Highly recommend Edinburgh Black Car Tours.

Quality of Experience
Guides, Drivers and Staff
Stephen was a fantastic guide.
Transport
Comfortable luxury car.
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Rosslyn Chapel & Glenkinchie Distillery Private Tour
Edinburgh

The most beautiful castle we saw in Scotland. The brief lecture was interesting, too. Glenkinchie Distillery is a beautiful facility. The group we were with had a lot of fun and our guide was absolutely great. Highly recommended.

Quality of Experience
Guides, Drivers and Staff
Our driver from Edinburgh Black Car Tours, Melvin, was such a gentleman, so kind.
Transport
Isle of Skye Tour including the  Eilean Donan Castle, Portree and other attractions
Isle of Skye Tour including the Eilean Donan Castle, Portree and other attractions
Inverness

This tour was the highlight of our entire trip! Our guide, Sandy of Sandy Dear Tours, was great. We were out for about 10 hours, and we ran into very few people the entire day. I don’t know how he managed to put us in the right spots all day without running into tour busses. We were blessed with great weather, too. Very informative and truly breathtaking scenery made this our #1 event of our trip.

Quality of Experience
Guides, Drivers and Staff
Sandy Dear was a great guide, comfortable large SUV, and responsive to our requests.
Transport
Seal Spotting Loch Linnhe Cruise
Seal Spotting Loch Linnhe Cruise
Scotland

The boat trip was interesting, with new information for us on salmon farming, Ben Nevis, and seal island. Unfortunately it was quite rainy and cold which limited how many seals happened to be out at the time. The tour commentator and crew were great.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Kateryna Garkavenko
Kateryna
Kateryna Garkavenko
Local specialist in London | Replied on May 14, 2024
Hi Lynn, Mary Rita, and Moira, Thank you so much for your wonderful feedback. It was an absolute pleasure to create your trip, and seeing your photos while you were traveling brought me so much joy. I’m delighted that you enjoyed your time in the UK and had such positive experiences with our guides. Thank you also for your high reviews of the guides! I will reconsider The Corran Hotel and will not propose it to future travelers based on your feedback. Your insights are invaluable in... Read more

Hi Lynn, Mary Rita, and Moira,

Thank you so much for your wonderful feedback. It was an absolute pleasure to create your trip, and seeing your photos while you were traveling brought me so much joy. I’m delighted that you enjoyed your time in the UK and had such positive experiences with our guides.

Thank you also for your high reviews of the guides!

I will reconsider The Corran Hotel and will not propose it to future travelers based on your feedback. Your insights are invaluable in helping us improve our services.

Wishing you plenty of amazing adventures ahead!

My warmest wishes,
Kateryna

Overall, happy with service. Would have lik...
Scotland | May 3 - May 11, 2024

Jishnu
Jishnu G.
Dallas, TX | Reviewed on May 13, 2024

Overall, happy with service.

Would have liked faster responsiveness to last minute inquiries or issue identifications.

Appreciate that response times depend on staff availability and local public holiday schedules. Suggest retaining backup coverage for these types of “real time” issues.

Best,

Local specialist: Neil West

A Fantastic Tour of Morocco
Morocco | May 1 - May 10, 2024

Melanie
Melanie W.
Kearny, NJ | Reviewed on May 13, 2024
From the beginning of planning with Mayrem to the find drop off at the airport with Omar - the trip met all expectations. Yes, there were a couple of hiccups but that is to be expected with any foreign travel.
Fes: Omar quickly introduced himself and was extremely pleasant and accommodating. He provided many resources to us for our stay in Fes. Said was OUTSTANDING as a guide. He not only told us about the history of the country but also oriented us to life in Morocco and how Morocco...
Read more

From the beginning of planning with Mayrem to the find drop off at the airport with Omar - the trip met all expectations. Yes, there were a couple of hiccups but that is to be expected with any foreign travel.
Fes: Omar quickly introduced himself and was extremely pleasant and accommodating. He provided many resources to us for our stay in Fes. Said was OUTSTANDING as a guide. He not only told us about the history of the country but also oriented us to life in Morocco and how Morocco was accepting of all people. His tour through the Medina and Mellah was complete! The accommodation here was tops!
Sefrou: Unfortunately the guide was just ok - he didn't take us to the places listed on our itinerary and that was what we really wanted to see. He did take us into a cave house which was cool but not what we wanted. His commentary was just average.
Casablanca: The drive to Casablanca with the stop in Volubis (sp?) was fabulous. The guide provided a lot of detail but was difficult at times to understand if he was not looking directly at us. In Casablanca the drive tour provided us an overview of the city. We asked Omar if we could add the Jewish museum and he agreed. He even went with us and provided some details about how the Jews and Berber traditions overlap. It was informative for all.
Marakkesh: Our guide, Mohammed was almost as good as Said. He provided enormous details about the history, culture and government like Said. The tour the first day through the gardens and YSL and Berber museums were wonderful. The tour through the Medina was carefully planned by Mohammed!

The tour wouldn't not have been as wonderful with Omar - I cannot say enough about how he made us at ease in each of the cities knowing he was right there. My SIL had left her ring in Fes and he coordinated having it delivered back to her in Marrakesh. He made recommendations for dinners and was agreeable to anything we asked. His driving was superb!

This was a vacation of a lifetime and I know I will use and recommend kim kim as a travel agent to anyone who asks for a recommendation. Morocco Immersion is a top notch agency and would recommend them as well.

Let me know if you have any follow-up questions or would like me to further comment.
Sincerely and warmly,
Melanie Wolf-Greenber and David Greenberg

Local specialist: Maryem Kouna
Maryem
Maryem Kouna
Local specialist in Marrakech | Replied on May 14, 2024

Hi Melanie, Thanks so much for the amazing review! We are so happy to hear that you had a wonderful experience in Morocco from the start (planning with me) until the end with Omar! We hope that this will be the first trip of many, as there is so much more to explore, and we, of course, look forward to working with any of your friends and family who decide to visit us. 
Thanks for trusting us with your trip!
Maryem, Omar, and the rest of the Morocco Immersion family!
 

I contacted Kimkim to help organize a long aw...
Peru | Apr 28 - May 6, 2024

C
Cathie B.
Bonita Springs, FL | Reviewed on May 13, 2024
I contacted Kimkim to help organize a long awaited family trip to Peru with my husband and 2 adult sons. We chose a 2 week vacation including Lima, Cusco, the Sacred Valley, Machu Picchu and the Amazon rainforest. We worked with Liz who helped us condense the 2 week trip into 10 days. We did everything we hoped to, including the one day hike on the Inca trail leading to Machu Picchu. Liz was great. She helped with every request and responded quickly each time.
The trip was so easy! We...
Read more

I contacted Kimkim to help organize a long awaited family trip to Peru with my husband and 2 adult sons. We chose a 2 week vacation including Lima, Cusco, the Sacred Valley, Machu Picchu and the Amazon rainforest. We worked with Liz who helped us condense the 2 week trip into 10 days. We did everything we hoped to, including the one day hike on the Inca trail leading to Machu Picchu. Liz was great. She helped with every request and responded quickly each time.
The trip was so easy! We were met at the airport in Lima and taken to our hotel, picked up the next morning, taken to the airport for our flight to Cusco, and were picked up at the airport there and taken to our next adventure, and it continued that way through the whole trip. It was so nice not having to think about our transportation or accommodation. Many of our meals and tours were included. The local guides were great - David in the Sacred Valley, Angel on the Inca trail and Machu Picchu and Dennis in the rainforest. All were knowledgeable and well spoken and personable. They really made our trip special. I would not hesitate to recommend Kimkim to anyone.

Hotel Reviews
El Albergue Ollantaytambo Boutique Hotel
Cusco

This is a lovely hotel with on a beautiful property with a great restaurant. The downside is that it is a bit of a walk from the main square and located right beside the very busy train station. The first night we had dinner there and could smell the diesel fumes from the trains as they idled out front. Some people may appreciate the proximity to the train station, but I would have preferred to stay closer to the main part of town.

Authenticity & Character
This is a charming hotel in an interesting building
Location
Staff
Cleanliness & Comfort
Taypikala Boutique Machupicchu
Machu Picchu

The staff at this hotel were wonderful. The hotel itself is being renovated with obvious signs of construction throughout. Unfortunately, not enough thought has gone into making the rooms accommodating for travellers. For instance, there was an outlet at the head of the bed - which would have been fine, except it was located directly behind the mattress and not usable. The walls were empty which made the room feel stark - but probably due to the renovations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Antigua Casona San Blas
Cusco

This was a fantastic hotel! Well located in Cusco - walking distance to the main square, and near many artists and shops and restaurants. The hotel itself is beautiful with many small touches to make guests feel welcome. For instance, they warm the beds with hot water bottles and offer tea bags and a thermos of hot water to make tea in your room when you arrive. The breakfast was included and it was excellent! One of the best I've had. There were many healthy choices at the partial buffet, and you also order eggs and other food from the menu.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Refugio Amazonas Lodge
Puerto Maldonado

This is a fantastic lodge in the Amazon rainforest. The rooms are open air with one whole wall of the room open to the forest. The beds had mosquito nets that were lowered prior to bedtime. It was a unique experience - like sleeping outside with all the wonderful sounds of the rainforest. It was quite hot and humid and there was no air conditioning anywhere on property. The food was very good and the tours were also excellent.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on May 13, 2024

Hi Cathie,
It was my pleasure helping you with your trip to Peru. I am so glad to know that you all had a great time here!
I'll share this with the rest of our team.
Please do not hesitate to contact me in the future if needed.
Take care!
Liz.

The spaces in between
Italy | May 2 - May 10, 2024

Kat
Kat B.
Rosemont, CA | Reviewed on May 13, 2024
We did three cities in Italy in just over a week with at least one structured guided tour in each stop. All of our tours were informative and interesting to us. I think our Venice tour surprised me the most. I enjoyed Venice but after walking around and sampling foods with our guide, I really appreciated how much of a low-key place Venice really is and our guide Gianni was accommodating and so easy to interact with. As our specialist, Melanie, did a fantastic job keeping in touch as... Read more

We did three cities in Italy in just over a week with at least one structured guided tour in each stop. All of our tours were informative and interesting to us. I think our Venice tour surprised me the most. I enjoyed Venice but after walking around and sampling foods with our guide, I really appreciated how much of a low-key place Venice really is and our guide Gianni was accommodating and so easy to interact with.

As our specialist, Melanie, did a fantastic job keeping in touch as needed and also helping to make adjustments on the fly as plans can and will change. During our planning I hadn't thought too hard on what I call the spaces in between - getting to and from public transportation to our hotel and where to meet our guides. Melanie had all of that taken care of it made a world of difference in how relaxed I could be to enjoy the sites, sounds, and experiences without worrying about logistics and our next steps. We were able to BE in Italy and not just whirl winding from one thing to the next. I would absolutely do something like this again and if we make it to Italy again, hopefully Melanie can sort us out then too.

Hotel Review
Hotel Olimpia
Venice

The staff were lovely. We felt so welcomed. We had a mini-suite which was awesome for keeping luggage out of our way and a space we could move without feeling too cramped in smaller rooms (which is understandable in such an old city with limited expansion options). I LOVED the exterior shutters as a great insulator against noise and light as we came to terms with jet lag. The hotel's location was great for us. It's on a quiet canal, just off some busier streets and areas so we didn't feel like we were in the thick of things, but everything was accessible.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The cleanliness was great. The shower is a little small if you're bigger or taller, but not unreasonable.
Activity Reviews
Walking tour to discover the best of Venice with "Cicchetti " experience
Walking tour to discover the best of Venice with "Cicchetti " experience
Venice

Our guide asked us what we had seen already, which I appreciated. He was able to make some adjustments on the fly and get us out the busier, touristy areas to see more of the quiet side streets and canals, but still lots of historical information and a chance to sample some local fare. It felt more of a behind the scenes tour and a more intimate sharing of Venice.

Quality of Experience
Our tour was a conversation, not just a lecture.
Amarone Wine Tour
Amarone Wine Tour
Verona

Our driver/guide was so welcoming and kind. He did a great job of herding all 8 of us to two different wineries and letting us get to know each other. He was upfront with what he knew and what he didn't and was happy to try and get the information if possible. I felt appreciated.

Quality of Experience
I just felt appreciated and not just a tourist.
Guides, Drivers and Staff
Conversation, not just lectures.
Transport
It was actually nice to drive outside the city for a bit and the van was comfortable and clean.
Local specialist: Melanie Rapuano
Melanie
Melanie Rapuano
Local specialist in Italy | Replied on May 14, 2024

Hi Kat and Pat,

a big huge thank you for booking with me and for trusting me to make this not just a holiday but a trip to experience Italy! I still remember you saying I'd love to see Venice but not all the tourists, so I'm really pleased you enjoyed Venice and discovered a more ''secret'' side which is exactly what you wanted!

It really has been lovely planning this trip and working together to make it just right, I can't believe it's over already!!!

I look forward to planning your next trip to Italy.
A presto,

Melanie

The Most Amazing Trip across Italy!
Italy | Apr 26 - May 12, 2024

John
John S.
Shaw, DC | Reviewed on May 13, 2024
Just returned from the Most Amazing Trip across Italy! Sonia, John and I want to Thank You for putting such an Amazing trip together for us! Your communication and responsiveness are Outstanding! We are totally exhausted but are both smiling from the inside out! Barbara, our boots on the ground concierge, was fabulous! Each hotel was perfectly located and each had something special to offer! The drivers were punctual and courteous. And the tours, and their guides were Amazing! Our... Read more

Just returned from the Most Amazing Trip across Italy!

Sonia, John and I want to Thank You for putting such an Amazing trip together for us! Your communication and responsiveness are Outstanding! We are totally exhausted but are both smiling from the inside out! Barbara, our boots on the ground concierge, was fabulous! Each hotel was perfectly located and each had something special to offer! The drivers were punctual and courteous. And the tours, and their guides were Amazing! Our guide in Radda in Chianti, Francesco, was awesome! He rolled with the punches and made our day! It was great that he was also our traveling companions driver for their wine tour the following day. Also, it was great having the same driver for almost all events in Sorrento! Luigi helped make our entire visit to the area very special! We want you to know that the day we spent at the lemon farm/pizza making place was so worth it! The family run business, the people and the cheese! Bellissimo!
And, although I really had no desire to visit Rome, John did, and so it was…. For this I am grateful! What a spectacular place! Our city guide, Marina, was lovely! She has a true passion for her city! And our colosseum guide, Dennis, was equally as passionate for the history he shared with us! He actually made the gruesomeness of the history kind of fun! If thats possible 🙃… We highly recommend them both!

Glad to be home, but so happy to have shared a little bit of your beautiful country! Thank you for all of your time and effort! And especially your patience! We wish you well and will definitely recommend your services without hesitation!

Best and Warm Regards,
Barbara and John Salisbury
Salem, NY, USA

Local specialist: Sonia Vanzin
Sonia
Sonia Vanzin
Local specialist in Venice | Replied on May 14, 2024

Dear Barbara and John, a huge thank you for travelling with us. Planning your trip and being an active part of creating good memories was a pleasure. I wish you all the best and hope to welcome you back to Italy again very soon!

Raquel did an amazing job booking our trip! ...
Portugal | Apr 25 - May 11, 2024

Janet
Janet I.
North Atlanta, GA | Reviewed on May 13, 2024

Raquel did an amazing job booking our trip! We were impressed with the quality and efficiency of the hotels and outings booked. All went smoothly and we were delighted with all of our guides. It was a perfect trip!

Local specialist: Raquel Aceituno

Beautiful Turkiye - Exploring the beauty of Istanbul, Cappadocia, Ephesus and Pamukkale
Turkey | May 4 - May 12, 2024

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Alicia G.
Chicago, IL | Reviewed on May 13, 2024
Dear Berat, Sumer Sumerli, Ozan, Betul, and the wonderful team of drivers! I wanted to take a moment to express my deepest gratitude for the absolutely incredible trip my companions and I experienced under your guidance. Each of you played an integral role in making our journey through Turkey an unforgettable adventure filled with awe-inspiring sights, rich history, and cherished memories. Sumer Sumerli, your expertise and passion for Cappadocia truly shone through as you led us through... Read more

Dear Berat, Sumer Sumerli, Ozan, Betul, and the wonderful team of drivers!

I wanted to take a moment to express my deepest gratitude for the absolutely incredible trip my companions and I experienced under your guidance. Each of you played an integral role in making our journey through Turkey an unforgettable adventure filled with awe-inspiring sights, rich history, and cherished memories.

Sumer Sumerli, your expertise and passion for Cappadocia truly shone through as you led us through the enchanting valleys and museums. Your knowledge and enthusiasm illuminated every corner, allowing us to immerse ourselves fully in the beauty of the region.

Ozan, your dedication and warmth touched our hearts during our exploration of Sirince, Ephesus, Pamukkale, and Hierapolis. Your meticulous planning and eagerness to share your wisdom enriched our experience beyond measure. Your efforts to arrange for a priest to bless our spring water reflected your exceptional care and attention to detail, for which we are profoundly grateful.

Betul, your impeccable organization and flexibility ensured that our time in Istanbul was both efficient and enjoyable. Your ability to keep us on track while accommodating our desire to savor every moment of the city's beauty and history was truly remarkable.

To all the drivers whose names I didn't capture, please accept my heartfelt thanks for your professionalism, accommodation, and, above all, your commitment to our safety throughout our journey. Your efforts did not go unnoticed, and we are deeply appreciative of the role you played in making our trip seamless and secure.

And finally, Berat, your patience, expertise, and unwavering dedication were instrumental in crafting the perfect itinerary for us. Your attention to detail and willingness to go above and beyond to ensure that every aspect of our trip exceeded our expectations did not go unnoticed. We are endlessly grateful for your guidance and support throughout the planning process and during our travels.

In conclusion, I cannot thank each of you enough for your contributions to what was undoubtedly the most extraordinary trip of our lives. Your passion, professionalism, and kindness have left an indelible mark on our hearts, and we will forever cherish the memories we made under your care.

Thank you all so much!

Alicia Gonsalvez

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 13, 2024

Dear Alicia,

Thank you SO much for this lovely review. I'll forward this to our team for sure - we thank you for the recognition of the hard work we put into the trips we organize and are very happy to hear you had a great time in Turkey.

Thanks for choosing us as your travel companion and we look forward to hosting you again soon!
Best regards,
Berat

Overall a great experience. Was surprised by ...
Costa Rica | May 4 - May 11, 2024

B
Bruce C.
Dallas, TX | Reviewed on May 13, 2024

Overall a great experience. Was surprised by lack of wildlife due to abundance of humans at the national parks compared to my travels to CR 25 years ago.

Local specialist: Jean Carlo Ilama
Jean Carlo
Jean Carlo Ilama
Local specialist in Cartago, Costa Rica | Replied on May 15, 2024
Hey Bruce, Thank you so much for sharing your experience with us! I'm delighted to hear that overall, you had a fantastic time during your trip to Costa Rica. It's fascinating to hear your perspective on the wildlife and human presence at the national parks compared to your visit 25 years ago. The increase in tourism has undoubtedly brought changes to our natural habitats, and your observation sheds light on an important aspect of our evolving landscape. Your feedback is incredibly... Read more

Hey Bruce,

Thank you so much for sharing your experience with us! I'm delighted to hear that overall, you had a fantastic time during your trip to Costa Rica.

It's fascinating to hear your perspective on the wildlife and human presence at the national parks compared to your visit 25 years ago. The increase in tourism has undoubtedly brought changes to our natural habitats, and your observation sheds light on an important aspect of our evolving landscape.

Your feedback is incredibly valuable to us, and we truly appreciate you taking the time to share it. If there's anything else you'd like to add or any further feedback you have, please feel free to reach out. We're here to ensure that your next Costa Rican adventure surpasses all expectations!

Warm regards and Pura Vida,
Jean Carlo.

If Tina Can't Be My Trip Planner, I'm Not Going!
Croatia | Apr 25 - May 8, 2024

Dee
Dee R.
Flagami, FL | Reviewed on May 13, 2024
Using a trip-planner company was a new experience for me. In my extensive travels, I've done all the planning; therefore, relinquishing control was tough. Now, forever more, I want Tina and kimkim to do it all! Tina was my travel angel, with unbelievable patience and determination to get it all just right. And she did! She is so friendly, understanding, compassionate, professional, and dedicated! She matched us with Jo, for our private guide in Zagreb, who was an absolute joy, so smart,... Read more

Using a trip-planner company was a new experience for me. In my extensive travels, I've done all the planning; therefore, relinquishing control was tough. Now, forever more, I want Tina and kimkim to do it all! Tina was my travel angel, with unbelievable patience and determination to get it all just right. And she did! She is so friendly, understanding, compassionate, professional, and dedicated! She matched us with Jo, for our private guide in Zagreb, who was an absolute joy, so smart, enthusiastic, sweet, and friendly, and wow, does she know history! The same can be said about Stasha, our amazing and brilliant guide in Split, with whom we spent many delightful hours.

Every lovely accommodation was a perfect match for our personalities.

This trip, such an important one for my daughter and me to experience together, did not have a single glitch. Everything planned and handled by Tina and kimkim, and I do mean everything, was perfect. This, in large part, to Tina being a world-class listener and hearing--really hearing--what I want. And oh, did she deliver.

Finally, what she provided within my budget was astonishing. What can I say but an immense, heartfelt thank-you to Tina and kimkim.

With gratitude,

Dee

Local specialist: Tina Rajkovic
Tina
Tina Rajkovic
Local specialist in Rijeka, Croatia | Replied on May 14, 2024

Dee 🥰🥰
Thank you so much for writing such a beautiful review.
It was an adventure for me as well, and at some points during your journey, I felt like I was right there with you.
Thank you for trusting me from the start and for being open to suggestions. I'm glad I could be your local support while you were exploring Croatia! I hope your European adventure continues to be even better.
I'm sure you are having fun 🙂🙃
Tina

Great planning for a great trip
Greece | May 1 - May 11, 2024

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Harriet F.
Los Angeles, CA | Reviewed on May 13, 2024
Trip went so smoothly thanks to Kimkim’s local agency, Somewhere in Greece. Guides and tours were and drvers were in time and friendly and very knowledgeable, making the experience so pleasant and without stress. Highly recommend. Read more

Trip went so smoothly thanks to Kimkim’s local agency, Somewhere in Greece. Guides and tours were and drvers were in time and friendly and very knowledgeable, making the experience so pleasant and without stress. Highly recommend.

Activity Reviews
Sunset trip to the Temple of Poseidon in Cape Sounion
Sunset trip to the Temple of Poseidon in Cape Sounion
Athens

Beautiful experience made better by our driver Thanassis, who helped us avoid crowds and shared interesting information about the area and history.

Quality of Experience
Guides, Drivers and Staff
Transport
Day trip to Delphi & Arachova
Day trip to Delphi & Arachova
Athens

Our driver Thanassis made the experience more wonderful by sharing information and making the drive very pleasant. All was perfect and he made all appointments on time, etc. Highly recommend. Our guide for Delphi was great, too. Made it very interesting and personal.

Quality of Experience
Guides, Drivers and Staff
Transport
Naxos Old Town food tour
Naxos Old Town food tour
Naxos

Gina, our guide, was engaging, fun, and friendly. Made the tour a really memorable one. Food was terrific everywhere. Bonus was hearing about the history and culture of the island and the tour of the labyrinthine castle.

Quality of Experience
Guides, Drivers and Staff
Transport
E-bike experience with tastings
E-bike experience with tastings
Naxos

Absolutely loved ghe experience. Manos was a fun, kind, informed, and very engaging guide and partner for the day’s activities. Bikes worked so well, great way to see the island. Really an insider’s glimpse of life on Naxos. Loved it. Highly recommend Aurelia Bikes and Manos’s tour.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Eirini Tzoka
Eirini
Eirini Tzoka
Local specialist in Athens | Replied on May 13, 2024

Dear Harriet,
Thank you so much for your kind words!

It truly was my pleasure to plan this trip for you and your son. I put my heart into ensuring every detail met your needs, and it brings me huge joy to see how much you both enjoyed your vacation!

We do take good care in selecting our partners and ensuring the best quality of services, so your appreciation means the world to us.

Promise an even more exciting adventure for you both in Greece in the future! 😊
Warmest wishes,
Eirini

Portugal Trip
Portugal | May 3 - May 12, 2024

Nikki
Nikki R.
Flagami, FL | Reviewed on May 13, 2024
Raquel and the entire KimKim team made our trip to Portugal perfectly unique to us and so seamless as we traveled across the entire country! Everything and more that we needed for our trip was provided and was extremely easy to use and follow. We have never used a travel planning service before, but we will for sure be recommending and using KimKim again to plan future trips! Read more

Raquel and the entire KimKim team made our trip to Portugal perfectly unique to us and so seamless as we traveled across the entire country! Everything and more that we needed for our trip was provided and was extremely easy to use and follow. We have never used a travel planning service before, but we will for sure be recommending and using KimKim again to plan future trips!

Activity Reviews
Lisbon Petiscos & Wine Tour
Lisbon Petiscos & Wine Tour
Lisbon

This was an amazing tour! We ate at small, local restaurants we never would have found on our own. Everything we tired was absolutely amazing and was some of our favorite food on out trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day Excursion in Peneda-Gerês National Park
Day Excursion in Peneda-Gerês National Park
Porto
Quality of Experience
Food
Guides, Drivers and Staff
Super friendly guide!
Transport
Guided Tuk-Tuk Tour
Guided Tuk-Tuk Tour
Portugal
Quality of Experience
Guides, Drivers and Staff
Transport
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Day Excursion to Douro Valley, Wine Tasting & River Cruise
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Tour & Tasting at Taylor’s Port Cellar
Tour & Tasting at Taylor’s Port Cellar
Porto
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Aceituno

We had a fantastic ten days in Turkey. All o...
Turkey | May 1 - May 10, 2024

A
Alex P.
Newark, NJ | Reviewed on May 13, 2024

We had a fantastic ten days in Turkey. All of the hotels and transfers that Berat organized for us were great, and she gave us excellent advice regarding where to go to maximize the time we had. Our guides (Betul in Istanbul, Ozan in Ephesus, and Hatice in Ushisar) were wonderful. The highlight of the trip was certainly Cappadocia, and Berat's suggestion to stay in Uchisar, not Goreme, was spot-on.

Local specialist: Berat Ornek
Berat
Berat Ornek
Local specialist in Turkey | Replied on May 13, 2024

Dear Alex,

Many thanks for your positive review. We are so glad to hear you enjoyed your trip with us and we thank you for choosing us as your travel companion in Turkey!

Kind regards and all the best from our team,
Berat

Our trip to Peru with kimkim was amazing!!
Peru | Apr 27 - May 10, 2024

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Nancy B.
Canada | Reviewed on May 13, 2024
Our trip to Peru with kimkim was amazing!! I would highly recommend them. Right from the beginning Liz was very informative and always responded promptly to any questions. We were very well looked after during our time in Peru. Lisbet made sure that our itinerary was very well organized with no issues. Our guides right from the beginning were wonderful. Manuel took very good care of us in Cusco and the surrounding area with extra special attention. Machu Picchu of course was ... Read more

Our trip to Peru with kimkim was amazing!! I would highly recommend them. Right from the beginning Liz was very informative and always responded promptly to any questions. We were very well looked after during our time in Peru. Lisbet made sure that our itinerary was very well organized with no issues. Our guides right from the beginning were wonderful. Manuel took very good care of us in Cusco and the surrounding area with extra special attention. Machu Picchu of course was spectacular. We we had a wonderful day in Puno on Lake Titicaca with Angel. Our food tour in Lima was so much fun. We loved the area. Lourdes was great!
Our experience in the Amazon at Mayuna Lodge was amazing. Fransico was a fantastic guide. All our guides were so knowledgeable and informative. It was definitely a trip of a lifetime!!

Local specialist: Liz Karen L. Jihuallanca
Liz Karen
Liz Karen L. Jihuallanca
Local specialist in Cusco | Replied on May 14, 2024

Hi Nancy,
Thanks for taking the time to leave such a nice review!
It was a pleasure to be part of your experience in Peru. I'l share this with all the team.
Take care!
Liz.

Trip of a lifetime
Jordan | Apr 27 - May 6, 2024

C
Casey M.
United Kingdom | Reviewed on May 13, 2024
I started planning this trip with Samir well over a year before we actually went, I had so many questions for Samir and he was always so kind and patient with me! We had the best trip, a trip I had dreamed of for years and it was just perfect! Our driver Mo was amazing and really made our trip extra special in a way we could never have imaged. We will forever be grateful to Samir and to Mo! Thank you both for the trip of a lifetime :) Read more

I started planning this trip with Samir well over a year before we actually went, I had so many questions for Samir and he was always so kind and patient with me! We had the best trip, a trip I had dreamed of for years and it was just perfect! Our driver Mo was amazing and really made our trip extra special in a way we could never have imaged. We will forever be grateful to Samir and to Mo! Thank you both for the trip of a lifetime :)

Hotel Reviews
Coral Tower Hotel - Amman
Amman
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sharah Luxury Camp
Wadi Rum

Would not stay here again. Camp tents were dirty on the outside, the viewing window which is the whole point was also filthy and you could not really see out. The food was also not the best. Disappointing stay here.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Double Tree - By Hilton
Aqaba
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Holiday Inn Dead Sea Resort
Sweimah

Nice hotel but drinks and food are very expensive! Small TV in the room for a 5 star hotel.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Meet & Assist - Queen Alia Airport
Meet & Assist - Queen Alia Airport
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Amman-Madaba-Mount Nebo-Karak-Petra
Amman-Madaba-Mount Nebo-Karak-Petra
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Petra (With Site local Guide or private guide)
Full Day Petra (With Site local Guide or private guide)
Petra
Quality of Experience
Rum Valley CAMELS SUNSET RIDE FOR 01HRS
Rum Valley CAMELS SUNSET RIDE FOR 01HRS
Wadi Rum
Quality of Experience
Guides, Drivers and Staff
Amman-Jarash-Ajloun-Amman city tour
Amman-Jarash-Ajloun-Amman city tour
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Petra By Candle Light
Petra By Candle Light
Jordan
Quality of Experience
Balloon Ride ( Subject to Weather conditions)
Balloon Ride ( Subject to Weather conditions)
Jordan
Quality of Experience
Guides, Drivers and Staff
Transport
Wadi Rum (2-3 Hrs Jeep ride)
Wadi Rum (2-3 Hrs Jeep ride)
Jordan

This was okay, however our driver barely spoke any English so when we went to the stops we werent really told much about where we were.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Samir Bishara
Samir
Samir Bishara
Local specialist in Jordan | Replied on May 13, 2024

Hello Dear Casey .
Very happy to hear from you, I am so happy to know that I participated in giving you a nice trip, You are now our ambassador to spread good word about Jordan and about our Services.

Thank you so much for the time you took, and for your kindness of the nice words you put in for me.

Wish you all the best, till we see you again.

Samir

Vietnam - South to North Review
Vietnam | Apr 21 - May 5, 2024

B
Bryony F.
United Kingdom | Reviewed on May 13, 2024
We cannot recommend Long and KimKim (and their partner, Realistic Asia) enough. We recently went through them for a 16 day trip to Vietnam, including a number of stops, tours, flights and transfers through Ho Chi Minh City, Hue, Hoi An, Hanoi, Sapa and Ha Long Bay. Everything worked so smoothly, from the initial planning, where Long worked with us to develop an itinerary that matched with what we wanted to do, to the practical support on the ground in Vietnam. The one slight hiccough we... Read more

We cannot recommend Long and KimKim (and their partner, Realistic Asia) enough. We recently went through them for a 16 day trip to Vietnam, including a number of stops, tours, flights and transfers through Ho Chi Minh City, Hue, Hoi An, Hanoi, Sapa and Ha Long Bay.

Everything worked so smoothly, from the initial planning, where Long worked with us to develop an itinerary that matched with what we wanted to do, to the practical support on the ground in Vietnam. The one slight hiccough we had (a bus picking us up 45 mins late) was resolved almost immediately by Evelyn in the KimKim team, despite it being 6am, and had no knock-on impact on our journey.

Our guide in Ho Chi Minh City, Phuc, was so organised and knowledgeable about the city, and we really appreciated his flexibility in showing us places that weren’t necessarily in the original itinerary. In Hue and Hoi An, Loi brought the richness of the deep history of the cities to life. Chao in Sapa gave us a real insight into local cultures, and Khuê in Hanoi was so lovely with us and our parents, who joined for part of the holiday.

The team is responsive, helpful, polite and knowledgeable. We would have no hesitation at all using KimKim or Realistic Asia again in the future.

Activity Review
Day Trip to the Mekong Delta (Ben Tre)
Day Trip to the Mekong Delta (Ben Tre)
Ho Chi Minh City

One of the highlights of the trip!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Long Dao
Long
Long Dao
Local specialist in Vietnam | Replied on May 14, 2024
Dear Bryony, Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a wonderful experience on your 16-day trip through Vietnam. It's fantastic to know that everything went smoothly and that our team could provide the support you needed, from the initial planning stages with me to the on-the-ground assistance in Vietnam. We're glad that the minor hiccup with the bus was promptly resolved by Evelyn and that it did not affect your journey. It's... Read more

Dear Bryony,

Thank you so much for your kind words and glowing review! We are thrilled to hear that you had such a wonderful experience on your 16-day trip through Vietnam. It's fantastic to know that everything went smoothly and that our team could provide the support you needed, from the initial planning stages with me to the on-the-ground assistance in Vietnam.

We're glad that the minor hiccup with the bus was promptly resolved by Evelyn and that it did not affect your journey. It's great to hear that you enjoyed the flexibility and knowledge of our guides—Phuc in Ho Chi Minh City, Loi in Hue and Hoi An, Chao in Sapa, and Khuê in Hanoi. They all take great pride in sharing the beauty and culture of Vietnam with our guests.

Your feedback about the responsiveness, helpfulness, and politeness of our team means a lot to us. We always strive to create memorable and seamless travel experiences, and we're delighted that we could achieve this for your trip.

We look forward to the opportunity to assist you with future travels. Thank you once again for choosing KimKim and Realistic Asia!

Best regards,
Long & Evelyn