Austria Travel Agents

This was our first time working with Kimkim. We worked with Mathilde and she did a fantastic job planning this trip for us! We decided to take this trip about a month before the travel date. Mathilde understood the essence of the timing and was extremely responsive and made herself available frequently so we could plan the trip details quickly. The purpose of our trip was to attend a concert in Vienna (Coldplay yay!) and she seamlessly planned our trip around the concert so we could utilize our time effectively to explore the cities as well. She also gave us useful insights on the concert which helped us use our time effectively and that increased our excitement for the concert! During the planning calls, we informed Mathilde that we like to explore cities on our own. She was very responsive and personalized the itinerary further to suit our needs by making a list of attractions we could see at our own pace. The recommendations for each city were excellent!

All the hotels were fantastic and centrally located making it easy to get to the main sights. The breakfast at all the hotels was scrumptious!

The airport transportation was punctual and the providers were excellent. It made airport transfers in a couple of cities very seamless. All the train bookings were handled well and our travel was seamless thanks to all the bookings. We had to reach out to the emergency helpline as we missed a train in Munich (since we couldn't follow the German announcement about a change in platforms at the last minute :( ). The support team was super prompt in getting back to us and checked in on us to ensure we were able to resolve it and get on the next train to our destination. Thank you!

Mathilde personalized the day trips to our preferences and we absolutely loved them. Kimkim's local partners who conducted the day trips were punctual and the guides enthusiastically shared information throughout the trip. It was fun to interact with them and learn about the region. The conversations with the guides made the day trip fun and memorable.

Overall, we absolutely loved working with Kimkim, especially Mathilde. She helped us make the most out of our trip so we could enjoy our concert and also travel around and take in the sights. We also appreciated that Mathilde checked in on us regularly during the trip. Truly a fantastic trip! Definitely look forward to planning the next trip with her soon!

Hotel Reviews

KING's HOTEL First Class

München

Authenticity & Character

Location

Walking distance from Munich's train station and close to main sights

Staff

Cleanliness & Comfort

Hotel am Mirabellplatz Salzburg

Salzburg

Clean and comfortable hotel. Breakfast was excellent!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Theaterhotel & Suites Wien

Wien

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Golden Well

Prague

Excellent luxury hotel. Located at the end of a quiet street. Loved it. Excellent on-site restaurant with the best views of Prague.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hilton Munich Airport

Oberding

Authenticity & Character

Modern hotel

Location

Conveniently located at the airport

Staff

Cleanliness & Comfort

Activity Reviews

Munich Walking Tour of the Old Town

Munich

Quality of Experience

Guides, Drivers and Staff

Hallstatt + Lakes & Mountains District + The Oldest Salt Mine in the world

Salzburg

Guide was excellent. Was punctual and very fun to speak with. Highly recommend.

Quality of Experience

Guides, Drivers and Staff

Transport

Welcome to Vienna

Vienna

Quality of Experience

The Sisi Ticket (3 imperial attractions on 1 ticket!)

Vienna

Quality of Experience

Welcome to Prague

Prague

Quality of Experience

Český Krumlov: Renaissance & Baroque Pearl of Southern Bohemia

Austria

The transport was excellent. The driver was very punctual and the car was comfortable and impeccable. Made the journey very enjoyable. The personalized walking tour in Cesky Krumlov was awesome! The guide shared a lot of insights and booked lunch at a very nice traditional Czech restaurant. She also walked us through the lesser known streets in town which was excellent. Excellent guide, highly recommend working with her.

Quality of Experience

Guides, Drivers and Staff

Transport

24/7 assistance in case of emergency

Austria

Very responsive suport. They gave us suggestions to resolve the issue when we missed our train and checked in on us to ensure we got on the next train to our destination.

Quality of Experience

Clem was patient and knowledgeable with planning for our trip to Budapest, Vienna and Prague. All events were planned well and clearly marked. We spoke a few times and made sure that our trip included both cultural activities and activities involving nature as well as time for my family to explore on our own. Hotel locations were great. One hotel was in need of renovation and when I told Andrew ( he took care of us while we were abroad and he works w Clem) he apologized, gave our feedback to the hotel and made sure our subsequent rooms in different cities were lovely.
I was in touch with Andrew for advice a few times along our journey and he was always available and answered promptly. I wouldn’t hesitate to use Kim Kim again to have a knowledgeable guide help with planning and logistics and to lend ground support when needed, while you are abroad. Robyn

We just arrived back in the USA after three wonderful weeks in Austria. With the help of both Tomaz and Zala, our Austrian assigned travel specialists, we visited Zell Am See, Kitzbuhel, Salzburg, Graz and Vienna. Throughout the stays in the amazing cities we had many day trips and excursions. Thank you Tomaz and Zala!

From Zell Am See, our driver / guide David took us along the Grossglockner road and up to the Grossglockner glacier and National Park and down the other side of the mountain to Heilegeblut. What a spectacular ride with exquisite views and highly educational at the National Park. David is a wonderful guide as he is from the area and quite knowledgable. Another activity suggested by Tomaz and Zala was the Top of Salzburg which was an amazing adventure taking at least 4 ski lifts / cable cars taking about 1&1/2 hours up to the top of the Kitzhorn. We were up on a glacier and experienced the first ski lift built into a glacier. Again, there is a museum to visit which is informative along with spectacular views. An experience like none other.

In Salzburg, we started our trip in the birthplace of Mozart at an evening Mozart string performance and two opera singers in one of the oldest buildings in Salzburg, dating from the 900's. We highly recommend such an experience in Salzburg. We also enjoyed a walking tour of historic old town Salzburg which helped us improve our understanding of the history and architecture and better directed our sightseeing during our remaining stay. One of the highlights was our visit to the Salt mine (Salzburg means Salt area) near Hallstatt. Along the way our very kind, knowledgeable driver took us through beautiful villages and made stops along the way.

Graz was truly a find and not heavily touristed which is refreshing. From here we did two days of traveling to wine regions with our guide David. Have to say, the Austrian and Slovenian (both Styrian regions) white wines are delicious but not well known. We came away converts and cannot say enough nice words about our guide David as he entertained all our ignorant questions and helped us better understand history and culture.

Vienna was our last stop and a city not to be missed. One of the highlights was a food tour guided by Peter. We knew enough to only have some fruit for breakfast which was a good call as 7 hours later we returned back to the hotel with belts way too tight! We liked one of the stops so much we returned the next evening for our last meal in Vienna before heading back to the USA.

This trip marks our fourth time utilizing KimKim, so clearly we think highly of the company. We very much appreciate being taken care of by a local company / individual and have not been disappointed in the level of service and ideas presented. We will be back for more adventures utilizing KimKim.

Hotel Reviews

Hotel Grüner Baum Zell am See

Zell am See

This hotel is in an excellent location for walking all over the small village of Zell and very convenient to walk to/from the train station with luggage. Rooms are quite spacious and the staff is very friendly.

Authenticity & Character

Typical Tyrolian architecture with a lot of wood and beautiful flowers.

Location

Staff

Big smiles and very friendly. They knew our room number when checking in for breakfast after the first day and think about how many customers they meet daily!

Cleanliness & Comfort

Schwarzer Adler Kitzbühel

Kitzbühel

This hotel is near the old historic city center and is exquisite. We were greeted with a glass of Prosecco and made to feel as though we were the most important clients. The hotel is exquisite and a wonderful place to unwind and relax with a roof tip pool including great views and a bar.

Authenticity & Character

Beautiful, old historic building.

Location

Easy access to the city center but a taxi is required from the train station.

Staff

We felt right at home and it was hard to leave

Cleanliness & Comfort

Hotel IMLAUER & Bräu

Salzburg

Very convenient location to the train station. An easy walk with luggage. And also very easy walk into the city and the historic old town of Salzburg across the river. The staff is quite friendly and helpful making recommendations on where to eat and the easiest way to walk and begin exploring the city. The hotel has a beer garden attached to the restaurant which is lovely and shaded. Restaurant serves authentic Austrian dishes and the breakfast buffet is extensive.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Palais-Hotel Erzherzog Johann 4*

Graz

This hotel is right at the one of the main squares of the historic area of Graz and an easy walk to get to the top of the hill overlooking Graz. Staff is friendly and as usual, they all speak multiple languages so will gladly accommodate the visitor. The trams are right out the door so it is easy to travel around the city if your feet are too tired.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Stefanie

Vienna

Hotel Stefanie is the oldest hotel in Vienna, located in the second district so there is a lot of history packed into the hotel, the city and the district. Very easy to walk across the Danube canal right into the historic city center, about a 10 minute walk. And once across the canal, the metro and trams are all available again making it easy to travel around the area. Staff is immaculate and friendly. This is an "old fashion" hotel in that the room keys are gigantic so you give your key to the staff when leaving the hotel. Amazingly, they have it ready for you with a smile on their face upon your return. So, very friendly and helpful staff. The rooms are far from "old fashion" and are well appointed.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Explore Zell am See on your own

Zell Am See

Started the day with a leisurely boat ride around the lake, approximately 1&1/4 hour. Then, we actually walked around the lake following the walking path. It is about 10 miles total around the lake but there are small little hamlets along the way with restaurants and toilets combined with beautiful views. Spent the remainder of the day wandering the village of Zell am See and having a beer lakeside around 5:30pm.

Top of Salzburg

Zell Am See

This was a highlight and the experiences was very unanticipated. The day started out cloudy and rainy so we debated going as we were certain the views would not be visible given the clouds. But, one never knows so we boarded the bus to Kaprun, about 10km. Ultimately, we then spent the next 1&1/2 hours traveling via 4 different ski cable cars up to the top of the mountain, the Spitz Einhorn. Miraculously, the clouds went during our transport up the mountainside so we were treated with a preview of outlooks to come and could hear the bells of the cattle below us and the sounds of the mountain streams rushing downhill. At the top of the Spitz Einhorn there is plenty to see and do. Ultimately, an amazing day.

Graz City Tour

Graz

This was a small group tour led by an employee of the Graz Tourist Information office. We recommend this tour as it helps you truly look at the buildings and architecture in a different way and truly see them. Lots of stories and history provided as well as tips on where to stop for ice cream and other delicacies.

Classic Concert in Salzburg with dinner

Salzburg

Highly recommend as Salzburg is all about the music and Mozart.

Hallstatt Salt Mine

Austria

This was an unexpected surprise. The mine is an active mine, still used today and has been in use for about 8,000 years. The old original remains are visible and the history is explained along the way. It is a bit "disneyland" but nonetheless an excellent experience tailored to both children and adults. We had a private driver to get us from Salzburg to the mine and had time to wander around Hallstatt afterwards. Hallstatt is picturesque, just like in the guidebooks. But, very crowded.

Day trip to Slovenian Styrian region (Ptuj and Maribor) - the oldest vine in the world!

Graz

David took us wine tasting two days in a row. The first day was to the Syrian region of Austria near the Slovenian border. This particular trip was into Slovenia, our first time into the country of Slovenia. Beautiful and picturesque given the steep rocky hills, vines and trees. Delightful wines. And both Maribor with the oldest vine in the world and Ptuj with the castle were beautiful. The wine was an added bonus.

Vienna's Sweet and Savory Food Scene

Vienna

Our guide Peter provided us with both history of Vienna, explained the architecture and also helped us understand the importance of the foods / beverages we were tasting. So, overall a very educational and delicious tour. We spent about 7 hours total which included a lot of walking and the riding the metro into local neighborhoods with no tourists. This was refreshing as we could see everyday life. One of our stops was at a local market which was amazing to the sense for the sounds, sights, and smells. Highly recommend this tour if you like food and history. This company limits the size of the group and there were 8 of us including Peter.

Wachau Valley wine tour

Vienna

If you like wine and tasting and learning about new wines, this is a good day trip. The company limits the size of the group, there were 6 of us on this trip with 2 guides. We drove for about 1 hour outside of Vienna into the Wachau Valley with explanations along the way. We stopped at two wineries total, one before lunch and the second after lunch. Lunch was at a typical Heuriger which was excellent and unexpected. We had wanted to visit a Heuriger but were unsure of how to do this without a car so this solved the issue. After the second wine visit, we boarded a river steamboat and cruised the Danube to Melk, ending with a beautiful view of the Melk Abbey. Then returned to Vienna. A fun filled, delicious day.

This is the second time we've used kimkim to book a trip (the first was Paris two years ago), and our experience was again fantastic. This time, I was even more "hands off" in terms of planning - I basically let kimkim know the dates we were flying into Munich and out of Vienna, and let them know we love history, culture, and food & wine experiences.
Tomaz, Zala and team did the rest!

I really appreciate the hotels the team booked for us. Given our lack of knowledge about the areas we were travelling in, we would have had to spend countless hours (and stress!) trying to decide on these small, boutique hotels in the heart of everything....and we probably still would have booked some questionable spots. Tomaz, Zala and team made sure we were in great hotels, in great areas and close to all the transit options we needed.

Our guided walking tours were all excellent! In Munich, Salzburg and Vienna, we started with private walking tours to get a sense of each city. The guides were all fantastic, and the tours helped get us oriented and ready to appreciate all our other experiences.

And speaking of other experiences, we loved our History and Beer tour in Munich, our Baroque Music Dinner in Salzburg and we adored our Vienna food tour with Christof!

The crown jewel of guided experiences on our trip was our tour and wine tasting in the Wachau Valley. Tomas was an extraordinary guide and host. His love of wine, his connection to people & place in the region, and his own long-standing experience as a winemaker added a wonderful dimension to our day. We tasted apricots right off the tree (still warm from the sun!), saw the commanding presence of Melk Abbey, cruised the Danube and visited Durnstein and had the most memorable and delicious wine tasting and lunch at the Lagler Winery. Tomas also introduced us to one of the next generation winemakers in the region, and we brought home some incredible "souveniers."

There is so much more I could say, but I'll end by recommending travel by train between Munich, Salzburg and Vienna (such a lovely way to see the region!) and for using public transit in all three cities - it's easy, much more efficient than driving, and you see and experience so much more!

Hotel Reviews

Hotel Mercure Munich City Centre

Munich

Great location by the Alstadt and close to the train station. Breakfast was fantastic and we loved trying all their different gins and tonics!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Elefant

Salzburg

Extraordinary location on a medieval street with a charming patio!

Authenticity & Character

Location

Staff

Cleanliness & Comfort

K+ K Hotel Maria Theresia

Wien

Great location, close to transit and a LOT of great restaurant options! In walking distance of the museum district and so much more.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Private guided tour of Munich

Munich

We loved our guide and all the context she provided for the unique-ness of Munich!

Quality of Experience

Guides, Drivers and Staff

Transport

Bavarian Beer and Food Evening Tour

Munich

Our guide was so friendly and provided entertaining insight aboutn Munich's beer culture and history!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided walking tour of Salzburg

Salzburg

Our guide provided a warm welcome to this charming city, it's history and it's community. Born and raised in Salzburg, she was able to share context and worldviews that helped us appreciate this beautiful place, all the more!

Quality of Experience

Guides, Drivers and Staff

Transport

Classic Concert in Salzburg with dinner

Salzburg

The musicians and singers were wonderful and the food was good! Loved the setting.

Quality of Experience

Guides, Drivers and Staff

Transport

Guided walking tour of Vienna

Vienna

Our guide was exceptionally knowledgable about the history, cultural history and heartbeats of Vienna!

Quality of Experience

Guides, Drivers and Staff

Transport

Vienna's Sweet and Savory Food Scene

Vienna

This was SUCH a fun (and tasty!) experience. Wolfli has a great team of guides....we loved our time with Christof! The food, the markets, the beverages.....it was all shared with great stories and local highlights. Highly recommend!

Quality of Experience

Guides, Drivers and Staff

Transport

Wachau Valley wine tour

Vienna

The crown jewel of guided experiences on our trip was our tour and wine tasting in the Wachau Valley.  Tomas was an extraordinary guide and host.  His love of wine, his connection to people & place in the region,  and his own long-standing experience as a winemaker added a wonderful dimension to our day.  We tasted apricots right off the tree (still warm from the sun!), saw the commanding presence of Melk Abbey, cruised the Danube and visited Durnstein and had the most memorable and delicious wine tasting and lunch at the Lagler Winery.  Tomas also introduced us to one of the next generation winemakers in the region, and we brought home some incredible "souveniers."

Quality of Experience

Guides, Drivers and Staff

Transport

This was our fourth Kim Kim trip. They did a fantastic job as they always do in Vienna and Bratislava. Morjca, our guide in Vienna , was everything we hoped for. She was extremely knowledgeable and experienced and showed us what we wanted to see. Milan , our guide in Bratislava, was outstanding and gave us a memorable two hours.