Kimkim Trip Reviews

4.8
Based on 14,531 ratings
Read 14,531 verified reviews by travelers who booked their trip on kimkim. You can also read reviews about kimkim on 3rd party sites including Google, TrustPilot and Yelp.

Great Introduction to Mexico.
Mexico | Dec 4 - Dec 13, 2024

A
Ambarish J.
North Tustin, CA | Reviewed on Dec 23, 2024

We had a great trip to Mexico , Charlotte did a splendid job of organizing everything given the short notice of 4-5 days to plan & book our itinerary.

On arrival in Mexico City , our car with a driver was waiting for us at the appointed location, next day we took in the sights around the main square and cathedral with our guide, who had very in depth knowledge of area. In the afternoon we visited the

Local specialist: Charlotte Melun

Almost everything was perfect with the trip, ...
Costa Rica | Dec 1 - Dec 7, 2024

Gary
Gary K.
Chicago, IL | Reviewed on Dec 23, 2024
Almost everything was perfect with the trip, all the hotels were great. Enjoyed all the tours we went on except the kayaking, the guide was only ok Read more

Almost everything was perfect with the trip, all the hotels were great. Enjoyed all the tours we went on except the kayaking, the guide was only ok

Activity Reviews
Damas Island Mangrove Kayaking
Damas Island Mangrove Kayaking
Costa Rica

The guide was not that good, he did not give us clear instructions were we were going and what we wanted to see. There was just me and my partner so there was no excuse for him not paying attention to us.

Quality of Experience
Food
Guides, Drivers and Staff
All were great except the kayaking one
Transport
They came on time and got us to where we needed to go
Arenal Hanging Bridges & Hike to La Fortuna Waterfall
Arenal Hanging Bridges & Hike to La Fortuna Waterfall
Arenal/La Fortuna

The guide was very good and the tour was interesting, my only complaint was it rained the whole time

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Whitewater Rafting on the Pacuare River - Transfer to La Fortuna
Whitewater Rafting on the Pacuare River - Transfer to La Fortuna
Costa Rica

Guide was excellent the instructions we get were very helpful.the trip was a blast!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Yuliana Valverde

Great Patagonia Trip !
Patagonia | Nov 29 - Dec 9, 2024

J
Joseph P.
Denver, CO | Reviewed on Dec 23, 2024
Flor was great about helping us narrow the immense list of options in Patagonia to give us the trip we were looking for. She suggested many different types of hotels and helped us find really unique and fun places to stay that were off the beaten trail that helped us have a truly authentic trip. Her team arranged all transfers, gave guidance about places to eat and excursions, and even made dinner reservations for us while we were in country. Throughout, she was responsive, supportive, and... Read more

Flor was great about helping us narrow the immense list of options in Patagonia to give us the trip we were looking for. She suggested many different types of hotels and helped us find really unique and fun places to stay that were off the beaten trail that helped us have a truly authentic trip. Her team arranged all transfers, gave guidance about places to eat and excursions, and even made dinner reservations for us while we were in country. Throughout, she was responsive, supportive, and accommodating as we changed our minds many times and moved around our budgets and dates. We would happily work with her again.

Local specialist: Flor Bonis

A great Guatemala trip.
Guatemala | Dec 9 - Dec 18, 2024

Andrew
Andrew W.
Seattle, WA | Reviewed on Dec 23, 2024
Guides were all extremely friendly and helpful, helping tailor or experience to make it impactful and comfortable. An added bonus was having a coffee with Chris after our arrival. We always felt very well taken care of. One example - we had some motion sickness due to the windy roads. Hilberto took us to a pharmacy. Two pills and two quetzales later we were back on our adventure. Without exception, knowledgeable and friendly guides and rides showed up on time ready to make our day... Read more

Guides were all extremely friendly and helpful, helping tailor or experience to make it impactful and comfortable. An added bonus was having a coffee with Chris after our arrival. We always felt very well taken care of. One example - we had some motion sickness due to the windy roads. Hilberto took us to a pharmacy. Two pills and two quetzales later we were back on our adventure. Without exception, knowledgeable and friendly guides and rides showed up on time ready to make our day the best. Activities were well tailored to our desires and abilities.

Hotel Review
Casa Antigua
Antigua

Great location, and very friendly and helpful front desk staff.

Local specialist: Chris Gwinner
Chris
Chris Gwinner
Local specialist in Antigua, Guatemala | Replied on Dec 23, 2024

Thank you for taking the time to leave a review Andy. It was great to meet you and Matty during your time here in Antigua. Our team had a great time with the both of you and really appreciated your geunine intrest in Guatemala. Spread the word about Guatemala with your friends and family, the more people know the better!

Japan 2024
Japan | Dec 1 - Dec 22, 2024

Art
Art D.
San Jose, CA | Reviewed on Dec 23, 2024
My wife Liz and I just returned from 18 fantastic days in Japan. We couldn’t be happier with our experience. We visited Tokyo, Hikone, Takayama, Shirakawa-go, Kanazawa and Kyoto. Every city had its own character, charm, and allure. We saw the hustle and bustle of Tokyo, but also the hidden gems like the Lion Cafe, and the wonderful TeamLab Borderless exhibit. We had Onsen in Hikone and stayed in a traditional inn with glorious traditional meals. In Takayama and Kanazawa we experienced the old... Read more

My wife Liz and I just returned from 18 fantastic days in Japan. We couldn’t be happier with our experience. We visited Tokyo, Hikone, Takayama, Shirakawa-go, Kanazawa and Kyoto. Every city had its own character, charm, and allure. We saw the hustle and bustle of Tokyo, but also the hidden gems like the Lion Cafe, and the wonderful TeamLab Borderless exhibit. We had Onsen in Hikone and stayed in a traditional inn with glorious traditional meals. In Takayama and Kanazawa we experienced the old historic districts with wooden buildings, quaint Restuarant’s and lots of charm. Shurakawa-go was a treat with the old thatched room houses, snow on the ground and views of the Japan Alps. Kyoto was a cultural treat— we enjoyed the tea ceremony, the Maiko performance, and of course the sake tour and tasting. Overall we had a trip to remember and we couldn’t be happier. This review only hints at the great sights and experiences we had but we are overjoyed with the trip.
In planning our trip we got so much assistance and advice from Kimkim and especially our specialist Sandy. We would not have had anywhere near the experience we did without the wonderful Sandy,. We went through several versions of itineraries and sights-to-see with Sandy. She listened to what we wanted and made all the arrangements. We enjoy a mix of days with guides and days on our own to explore. Sandy made this happen and the guides she arranged were all lovely people, so full of energy and charm, and completely aware of all the history and the lesser known places to see. Sandy made train arrangements and car transportation set up when we needed it. The car transfer from Tokyo to Hakone was great because we stopped by the lake near Mt Fuji and took the boat across the lake for wonderful Fuji views,
Overall it’s five star review for Kimkim and Sandy. (I’d give more stars if I could). Liz and I had a super trip and couldn’t be happier. Happy travels to all who read this review. Best regards from Art in USA.

Hotel Review
Hakone Hotel Kajikaso
Hakone

The Hakone Hotel Kajikaso was wonderful. It is a traditional Japanese inn and a modern hotel combined, The onsen baths were wonderful and the traditional meals were so fun and delicious. The room was a futon bed experience and the beds were very comfortable. The town is love,y and the whole experience was quite memorable.

Authenticity & Character
Don’t miss the Mont Blanc dessert shop
Location
Near the old section of town, lots to see and good shopping
Staff
So friend,y and supportive
Cleanliness & Comfort
The onsen baths were extremely clean and enjoyable
Activity Review
Hakone exploration : Mishima Skywalk , The shores of Lake Ashi and Onshi-Hakone Park
Hakone exploration : Mishima Skywalk , The shores of Lake Ashi and Onshi-Hakone Park
Hakone

Loved the views and close feel to the natural landscape. The pirate ship ferry boat tour on the lake was amazing!

Quality of Experience
Beautiful natural surroundings
Guides, Drivers and Staff
Mr Tony was super, lovely personality.
Transport
Nice vehicle, vert comfortable
Local specialist: Sandy Ren

Iceland
Iceland | Dec 16 - Dec 21, 2024

madison
madison r.
Derby, KS | Reviewed on Dec 23, 2024
Iceland truly left me in awe with its otherworldly beauty, and our trip was unforgettable in every way. The landscapes were absolutely breathtaking—rugged volcanic terrain, vast glaciers, and waterfalls at every turn. The highlight for me was the charming town of Vík, a place so picturesque it almost felt surreal. Nestled by the sea, Vík offered incredible views. Every corner felt like something out of a dream. Our hotel was nothing short of spectacular. Located between two mountains with... Read more

Iceland truly left me in awe with its otherworldly beauty, and our trip was unforgettable in every way. The landscapes were absolutely breathtaking—rugged volcanic terrain, vast glaciers, and waterfalls at every turn. The highlight for me was the charming town of Vík, a place so picturesque it almost felt surreal. Nestled by the sea, Vík offered incredible views. Every corner felt like something out of a dream.

Our hotel was nothing short of spectacular. Located between two mountains with the sea infront ,it felt like we were nestled in the heart of Iceland's wild beauty. Waking up to those mountain views each morning was an experience in itself. The accommodations were cozy and modern, providing the perfect base for our adventures.

Throughout the trip, we were consistently impressed by the warmth and kindness of the Icelandic people. Every guide we encountered was not only friendly but also incredibly knowledgeable. Their passion for Iceland’s history, culture, and natural wonders shone through in every tour. We learned so much about the island’s geology, mythology, and wildlife, which made the excursions even more enriching.

A special thanks to Jenny for helping to book the trip. She was wonderfully patient, attentive, and extremely helpful throughout the process, ensuring every detail was taken care of. Thanks to her, everything went smoothly from start to finish, and we were able to experience the best of what Iceland has to offer.

This trip was an absolute dream, and I can’t wait to return to Iceland someday!

Activity Reviews
Blue Lagoon
Blue Lagoon
Iceland
Quality of Experience
Northern Lights Hunt Super Jeep Tour
Northern Lights Hunt Super Jeep Tour
Iceland
Solheimajokull Glacier Hike
Solheimajokull Glacier Hike
Iceland
Guides, Drivers and Staff
Katla Ice Cave Superjeep tour
Katla Ice Cave Superjeep tour
Iceland
Whale Watching Tour
Whale Watching Tour
Reykjavík
Local specialist: Jenny Booth

Great first experience with KimKim
Colombia | Dec 15 - Dec 22, 2024

Speranza
Speranza A.
Flagami, FL | Reviewed on Dec 23, 2024

This was our first experience using KImKim and it certainly won't be our last. All of the guides we worked with (Liz, Eddie, and Sofia) and their drivers were personable, knowledgeable and really helped us have a wonderful experience in Cartagena. We really appreciated Wendy checking in on us, even on our "free day" to make sure everything was OK. It was a great feeling knowing that we had some local folks looking out for us on our travels to a country we had not visited before.

Local specialist: Wendy Romero
Wendy
Wendy Romero
Local specialist in Santa Marta | Replied on Dec 23, 2024
Dear Speranza, Thank you so much for your kind words and for sharing your experience with us! It was truly a pleasure to assist you during your trip to Cartagena. We’re delighted to hear that Liz, Eddie, Sofia, and our drivers made your journey enjoyable with their knowledge and care. Ensuring you felt supported and looked after throughout your visit is what we strive for, so knowing you appreciated our check-ins, even on your free day, means the world to us. Exploring a new country is... Read more

Dear Speranza,

Thank you so much for your kind words and for sharing your experience with us! It was truly a pleasure to assist you during your trip to Cartagena.

We’re delighted to hear that Liz, Eddie, Sofia, and our drivers made your journey enjoyable with their knowledge and care. Ensuring you felt supported and looked after throughout your visit is what we strive for, so knowing you appreciated our check-ins, even on your free day, means the world to us.

Exploring a new country is always an adventure, and we’re so glad we could make your time in Colombia memorable and seamless. We can’t wait to welcome you back for another unforgettable journey.

Wishing you all the best until we meet again!

Best regards,
Wendy

Good experience with Kimkim arranged Patagonia tour
Patagonia | Dec 5 - Dec 17, 2024

C
Chi-Ping S.
San Jose, CA | Reviewed on Dec 23, 2024
I am very happy in general with the arrangements KimKim made for our self guided tour to Patagonia. Hotels, activity providers were adequate. There were some hiccups and miscommunications that caused us some trouble and were rectified and we completed all the activities as planned. Regarding the activite I liked the least was "Wild Life Tour on Megellan Strait" in Punta Arenas. Our group shared with others on a small boat that was a little bit overbooked and we have difficulty sitting... Read more

I am very happy in general with the arrangements KimKim made for our self guided tour to Patagonia. Hotels, activity providers were adequate. There were some hiccups and miscommunications that caused us some trouble and were rectified and we completed all the activities as planned.

Regarding the activite I liked the least was "Wild Life Tour on Megellan Strait" in Punta Arenas. Our group shared with others on a small boat that was a little bit overbooked and we have difficulty sitting down comfortably. We were warned that "we might get wet" but the warning should have been "You will get wet" . We were soaped, so put on your waterproof clothes underneath the semi dry suit they provide if you so choose this acitivity.

Since there was no guide, you were your own guide, you had to know every acitivy and how they connected each other, including transfers, where to get lunch, what food to bring, ensure walking time to activities are reasonable etc. The travel document is a bit complex and took a lot of concentration and careful reading to see if everything matched up correctly. So if you are joining a Kimkim tour, I urge you to take the time reading them carefully to cross check everything.

Anyway I like my local specialist Erin and Nara, they did a good job to accomdate our needs and helped us a great deal with our trip. Thank you.

Local specialist: Erin Wiley

I went into kimkim and my local specialist Sh...
Japan | Dec 5 - Dec 18, 2024

M
Meredith F.
Chicago, IL | Reviewed on Dec 22, 2024
I went into kimkim and my local specialist Shona blind. I researched the site, hedged my bets, and took a plunge I'm forever grateful for. Shona helped me customize my trip to meet my interests and fit my travel style (experienced solo traveller, massive nerd). She answered all my questions and was wonderful to work with. The guides I met throughout my trip were really special people: Yumi, Takehiko, Tomoko, thank you so much! I loved getting to see Japan as a guest with locals giving me... Read more

I went into kimkim and my local specialist Shona blind. I researched the site, hedged my bets, and took a plunge I'm forever grateful for. Shona helped me customize my trip to meet my interests and fit my travel style (experienced solo traveller, massive nerd). She answered all my questions and was wonderful to work with. The guides I met throughout my trip were really special people: Yumi, Takehiko, Tomoko, thank you so much! I loved getting to see Japan as a guest with locals giving me invaluable insight. I am so honored to have had this experience, and the next time I venture across the Pacific, I will absolutely use kimkim and Shona again.

Hotel Review
Shiba Park Hotel
Tokyo

Very cool book-loving boutique hotel in a quiet neighborhood that's still in easy walking distance of convenience stores and public transportation. Great breakfast.

Authenticity & Character
Their theme is books: every floor features mini libraries and guests are encouraged to peruse all the different selections to find something to take back to their room.
Location
Minato, Tokyo
Staff
Very polite and helpful!
Cleanliness & Comfort
Activity Review
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Half Day Samurai Ninja Museum and Kimono Tea Ceremony at Kyoto Maikoya
Kyoto

It's obviously a thing for tourists, but at no point did I feel like I was infringing on Japanese cultural practices. Rather I felt welcomed to share, learn, and participate in a respectful environment. Also, wearing a kimono is just cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Shona Zhang

Erin & Nara planned our W Trek to perfection!
Patagonia | Dec 2 - Dec 11, 2024

Robin
Robin S.
Denver, CO | Reviewed on Dec 21, 2024

Erin & Nara were so easy to work with in planning our W Trek. A very complicated trip to plan on your own: buses, border crossings, lodging in the park, hotel in Puerto Natales, etc. It was all done for us, and our itinerary was very detailed & planned to perfection. Our group of 4 really appreciated the pre-trek meeting with Nara. She answered lot of our questions. As a bonus, in addition to our W Trek, they were able to book us on a Walk with the Penguins tour in Ushuaia! Very responsive. Tolerated all our questions! :) I will be using KimKim again!

Local specialist: Erin Wiley
Erin
Erin Wiley
Local specialist in Puerto Natales, Chile | Replied on Dec 23, 2024

Robin,

Thank you so much for the review!! I LOVED looking through your photos. You all really did get lucky with the weather. I enjoyed the dog photos in Puerto Natales haha and great that you all got to eat at Santolla, fantastic restaurant.

We all loved working with you four, thanks again for the great vibes and welcome back anytime!

Winter Finland Trip
Finland | Dec 6 - Dec 12, 2024

Charlotte
Charlotte E.
Chicago, IL | Reviewed on Dec 22, 2024
Moonika was super helpful and responsive the entire trip and would definitely use her services again in the future. The trip to Provoo was a great day trip from Helsinki and our guide was great. Taking the train up to Lapland was a great experience. Loved the reindeer and husky tours, especially driving the sled myself for the husky tour. I booked with Moonika and kimkim so that I didn't have to worry about coordinating anything and know that I was getting a quality experience and I... Read more

Moonika was super helpful and responsive the entire trip and would definitely use her services again in the future.

The trip to Provoo was a great day trip from Helsinki and our guide was great. Taking the train up to Lapland was a great experience. Loved the reindeer and husky tours, especially driving the sled myself for the husky tour.

I booked with Moonika and kimkim so that I didn't have to worry about coordinating anything and know that I was getting a quality experience and I was definitely not disappointed.

Hotel Reviews
Overnight Train

Had a room with bunk beds and bathroom. Small quarters so you have to take turns getting ready and work around you luggage but a great experience. I would definitely do this trip again

Authenticity & Character
Location
Staff
Everyone was nice and helpful
Cleanliness & Comfort
Small but very clean
Hotel Fabian
Helsinki

Great location and within walking distance to a lot points of interest

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arctic Light Hotel
Rovaniemi

Lovely hotel and in a good location

Authenticity & Character
The sauna onsite is a great amenity
Location
Staff
Cleanliness & Comfort
Activity Reviews
Porvoo Private Day Tour
Porvoo Private Day Tour
Helsinki

The tour was customizable and the tour guide was super knowledgeable. Would definitely recommend this trip.

Quality of Experience
Guides, Drivers and Staff
Transport
Having the tour guide meet us at our hotel and get us to the bus station was super helpful. Enjoyed taking the bus fun experience
Premium Husky & Reindeer Safari
Premium Husky & Reindeer Safari
Rovaniemi

Learning about the reindeer was fun and enjoyed the lunch that was provided. I didn't expect to drive the sled for the husky tour but it was definitely a highlight

Quality of Experience
Food
Guides, Drivers and Staff
Everyone was super friendly
Transport
Korouoma Canyon & Frozen Waterfalls Adventure
Korouoma Canyon & Frozen Waterfalls Adventure
Finland

Fun hike that is accessible for all levels

Quality of Experience
Food
Fun experience cooking our food within the park
Guides, Drivers and Staff
Tour guide was knowledgeable
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Dec 23, 2024

Thank you for your kind words Charlotte! I’m so glad you enjoyed your trip, especially the husky and reindeer tours, and that everything was smooth and stress-free. It was a pleasure helping you, and I’d be happy to assist with your future adventures!
All the best and Happy Holidays!
Moonika

50th Anniversary Patagonia tour
Patagonia | Oct 28 - Nov 16, 2024

Stephanie
Stephanie B.
Hillsboro, OR | Reviewed on Dec 22, 2024
Patagonia was a trip of a lifetime. My husband and I decided to celebrate our 50th Anniversary with a trip to Patagonia. We were interested in the beautiful landscapes; Patagonia and Erin did not disappoint. An important detail that was so crucial to us was the land transportation. Transportation to and from airports, hotel, excursions etc. was all arranged in advance. Dittmar Adventures provided "coupons" for each transport, hotel, excursion etc. These coupons were very helpful as... Read more

Patagonia was a trip of a lifetime. My husband and I decided to celebrate our 50th Anniversary with a trip to Patagonia. We were interested in the beautiful landscapes; Patagonia and Erin did not disappoint. An important detail that was so crucial to us was the land transportation. Transportation to and from airports, hotel, excursions etc. was all arranged in advance. Dittmar Adventures provided "coupons" for each transport, hotel, excursion etc. These coupons were very helpful as many taxi drivers did not understand my level 3 Duolingo Spanish *). I could verify with them that we were going to right place by handing them the coupon with hotel address. etc. I learned to have these coupons at hand, and then it was always clear which excursion we were to be on. We started in Puerto Varas with a private tour to Mt Osorno. Loved the private tours we took through out as they allowed us to go at our own pace. Each tour guide was very knowledgeable about the flowers, trees and birds of the area. We loved hanging back and letting a tour bus load of people go in front of us, then we could just enjoying the trails and views to ourselves with our guide, staying as long as we liked drinking in the gorgeous scenery. I had two favorite places. Pumalin National Park was the 1st. We were blessed to stay in one of the very few cottages at the park. Our guide Marco was amazing. I loved touring the garden and information center at the park. Marco also arranged for a private boat up the "fiord" past sea lion colonies that was very interesting. Pumalin is a rain forest, so had those amazing giant rainforest ferns and trees. Trees, some of which are older than the Giant Sequoias in California. Marco pointed out the differences in the trees of Pumalin to the pines of North America. He also shared Mate with us at lunch, what an interesting tradition! I regret that we did not have more time on the trails at Pumalin. Punta Arenas was our next stop. Erin arranged a private tour out to the Nao Victoria Museum that has a replica of Magellan's ship, and a replica of the Beagle, the ship that Darwin was on, as well as other replicas. You can climb up into the ships and get a sense of the size and understand the bravery of the men that sailed the world in such vessels. There was time for a brief stop at the cemetery in Punta Arenas. I did not realize that it was so beautiful, and would have planned for more time there. On to Puerto Natales and the Bernardo O Higgins National Park and Torres del Paine Park, Stunning, breathtaking... words cannot describe. We stayed at Hotel Lago Grey. Our room had an incredible view!! This area is exactly what we came to Patagonia to see, it was my most favorite favorite place. Next was El Chaltén and then Laguna Condor Lodge. There are plenty of hiking trails right from town in El Chaltén. The Laguna Condor Lodge is a ways out of town with cute little cabins. Mt FitzRoy dominates the view from the lodge at breakfast. We enjoyed a couple of days rest away from hustle of travel and just relaxed or walked along the glacial river. The last days were spent in Terra Del Fuego, then home. Erin and her staff were very responsive to our wishes. Penguins? Yes. Hikes requiring tents? No. Large cities, museums, wine tastings? No. Outdoors, mountains, lakes, waterfalls, glaciers? Yes, yes, yes! Tour buses? No. Private tours? Yes!!! Chain hotels? No. Boutique hotels and cabins? Yes. The only things I would change is more time on the trails at Pumalin and another hour at the Punta Arenas cemetery. Dittmar Adventures included with their very detailed itinerary, maps of each town marking location of lodging and nearby restaurants. There was a very nice mix of cute little downtown hotels for exploring the locale to upscale hotels with stunning views. We have not traveled extensively outside the English speaking world, so I was very worried about taking taxis with my poor Spanish capabilities. Dittmar arranged prepaid taxi drivers who had my name on a card, to and from every airport. Sometimes this transportation was 20 minutes. Sometimes it was closer to 3 hours. The team was responsive to my questions. Checked with drivers then changed times when I was worried about connection time. Checked with tour guides when I had not checked the What's App and did not realize the tour time had been changed by half and hour. Airline strike in Buenos Aires... Ack!! They said they would keep tabs on that and help me where needed. (Strike was avoided at the last minute) The tour that Erin and Nara planned was exactly what we wanted. The trip went as planned. Thank you Erin, Nara and Dittmar Adventures!!!!

Local specialist: Erin Wiley

Thank you Marina!
Portugal | Mar 30 - Apr 6, 2024

Preet Paul
Preet Paul S.
Chicago, IL | Reviewed on Dec 21, 2024

Marina was very responsive and had an amazing itinerary for us. We had young kids and this was very kid friendly. Our guides were great with kids. Our accommodations were very comfortable and nice, and close to all the destinations. We walked to most places. Highly recommend Marina and kimkim.

Local specialist: Marina Courtaut

Prague and north Austria
Austria | Dec 2 - Dec 12, 2024

C
Celeste M.
Colleyville, TX | Reviewed on Dec 21, 2024

It was amazing trip and they listened. I would have changed a few things but they always kept me up to date on last minute changes or train missed they booked next one. Hotels were great! I highly recommend booking with them.

Local specialist: Clemens Sengwein

My daughter Alayne and I had a wonderful memo...
Spain | Dec 12 - Dec 18, 2024

Patti
Patti S.
Rock Hill, SC | Reviewed on Dec 21, 2024
My daughter Alayne and I had a wonderful memorable winter trip to Madrid and Barcelona, all thanks to the meticulous planning and care from Beatriz and her amazing team at Espiritu Travel. The Trip Plans App made the experience seamless, with all the information, instructions, guides' names and meeting points and times, tickets for events and train travel, maps, suggestions for restaurants and other interesting sites, events or areas to explore, are all included on the app. Our guides... Read more

My daughter Alayne and I had a wonderful memorable winter trip to Madrid and Barcelona, all thanks to the meticulous planning and care from Beatriz and her amazing team at Espiritu Travel. The Trip Plans App made the experience seamless, with all the information, instructions, guides' names and meeting points and times, tickets for events and train travel, maps, suggestions for restaurants and other interesting sites, events or areas to explore, are all included on the app.

Our guides were professional, timely, personable and truly knowledgeable.

The hotels were beautiful, well-managed, accommodating and so very helpful with directions, taxis or any questions we had about getting around in the city.

Thank you again!
Patti and Alayne S

Hotel Reviews
7 Islas Hotel
Madrid

modern hotel with all amenities, amazing, helpful, attentive staff. Delicious breakfast and dinner service

Authenticity & Character
lots of amenities - great bathrooms stocked with toiletries, plush towels and bathrobes, a tub!
Location
right off Gran Via and in the heart of both Malasaña and Chueca, both very cool neighborhoods. Easy access to Metro station.
Staff
The front desk was so very accommodating with helping get taxis, information about metro cards, directions around town.
Cleanliness & Comfort
everything was so clean and comfortable
Hotel Astoria
Barcelona
Authenticity & Character
Beautiful building - loved watching local people come in to dine in the restaurant
Location
great location, close to Avenue Diagonal and major shopping and metro stations. Loved the little tapas bar, Bar Paris around the corner - sat at tables outside with the locals. So Fun
Staff
Helpful, professional and so very accommodating with questions, directions, taxis, etc...
Cleanliness & Comfort
Activity Reviews
Guided Visit of Madrid:  History, Culture & Architecture of the Capital of Spain
Guided Visit of Madrid: History, Culture & Architecture of the Capital of Spain
Madrid

Our guide Geze, was so friendly and knowledgeable - the day was actually quite cold and drizzly, but he kept it moving along and it was quite enjoyable. Had lots of tips for hidden restaurants, bars, etc... we took his advice on a few of them! Funny to see how the guides from different tours all know one another and greet each other

Quality of Experience
Guides, Drivers and Staff
Geze was very friendly knowledgeable, spoke so many languages, had so many friends greet him along the way, not just fellow tour guides, but neighborhood people, too.
Guided Visit of Museo del Prado with Art Historian
Guided Visit of Museo del Prado with Art Historian
Madrid
Quality of Experience
Guides, Drivers and Staff
Lina is a great art history guide; my daughter loved talking to her about the finer points of the art work, being an AH minor
Barcelona & Gaudí:  An Architecture Walk
Barcelona & Gaudí: An Architecture Walk
Barcelona

Didn't know much about Gaudí prior to this trip, but have come away with a new found appreciation for his genius

Quality of Experience
The Sagrada Familia was such a moving experience, both artistically and spiritually. The sheer genius of the intention and artistry and engineering is awe-inspiring. I couldn't appreciate it until I saw it in person
Guides, Drivers and Staff
Catalina was an excellent guide
Tapas Culinary Experience
Tapas Culinary Experience
Madrid

great way to meet other fellow travelers and have a good time, make some new friends, go out for a drink afterwards. It was so much fun. Our guide was so enthusiastic and knowledgeable

Quality of Experience
Food
Guides, Drivers and Staff
Local specialist: Beatriz De Pablo Rocha
Beatriz
Beatriz De Pablo Rocha
Local specialist in Madrid | Replied on Dec 23, 2024

Hi Patti! Thank you both for trusting us and for your kind words! I'm so happy you had such a memorable trip to Madrid and Barcelona. It’s wonderful to hear that all the details and info contributed to an easy and enjoyable experience :) We hope to plan another adventure for you soon! Best regards, Bea.

Patagonia
Chile | Nov 27 - Dec 7, 2024

C
Clara S.
the Netherlands | Reviewed on Dec 21, 2024

Jimena helped us to make true our dreamt honeymoon. She helped us to make the most of our days in the region based on our preferences and requests. We did not have to worry about anything during those days, just being on time. Special shout out to Rodrigo our guide in Ushuaia who made those days extra special.

Local specialist: Jimena Pérez
Jimena
Jimena Pérez
Local specialist in Chile and Colombia | Replied on Dec 23, 2024
Hi Clara! Thank you so much for your kind words and for sharing your wonderful honeymoon experience with us! I am really happy we were able to help you create a truly memorable trip. It's our goal to taken care of every detail, so you can relax and simply enjoy the journey. It is really nice to know that Rodrigo made your time in Ushuaia extra special. He is a fantastic guide, and we appreciate his dedication to providing exceptional experiences for our guests. Thank you again for... Read more

Hi Clara!

Thank you so much for your kind words and for sharing your wonderful honeymoon experience with us!

I am really happy we were able to help you create a truly memorable trip. It's our goal to taken care of every detail, so you can relax and simply enjoy the journey.

It is really nice to know that Rodrigo made your time in Ushuaia extra special. He is a fantastic guide, and we appreciate his dedication to providing exceptional experiences for our guests.

Thank you again for choosing us for your honeymoon and I hope you have a wonderfull Christmas and happy new year!

All the best,
Jimena!

Karlita did a fabulous job planning our unfor...
Galapagos Islands | Nov 28 - Dec 12, 2024

C
Chanda P.
Chicago, IL | Reviewed on Dec 21, 2024
Karlita did a fabulous job planning our unforgettable trip to Ecuador and the Galapagos. She accommodated all our family group's interests and abilities (ages 30- 65+). I appreciate that she advised us thoughtfully and raised the right questions to help us make the right choices. For example, she worked with the local guide Sebastian in Quito to provide suggestions like flipping the order of certain activities to make more sense and allow us to fit more things in a logical way. Another... Read more

Karlita did a fabulous job planning our unforgettable trip to Ecuador and the Galapagos. She accommodated all our family group's interests and abilities (ages 30- 65+). I appreciate that she advised us thoughtfully and raised the right questions to help us make the right choices. For example, she worked with the local guide Sebastian in Quito to provide suggestions like flipping the order of certain activities to make more sense and allow us to fit more things in a logical way. Another example was how she had hotel rooms conveniently arranged for us on the day we returned from the Amazon, so we didn't have to hang around the airport for 12 hours until our international flights home from Quito. She did not simply say yes to everything we asked for without thinking - she genuinely guided us, which is what we needed. No detail was left unthought of! Including special surprises for the special occasions on the trip.

Highlights: The GO Hotel in Quito was amazing! We especially loved our guide in Quito, Sebastian. He is extremely knowledgable and passionate about Ecuador, plus personable, friendly and fun! We also loved the staff and our local guide Cheyanne at the NAPO Cultural Center eco-lodge. Overall, Karlita was able to fit such a diverse mix of activities and parts of Ecuador into our 15-day trip without it feeling totally exhausting.

My only point of feedback: We were probably limited by our budget and availability by the time we booked (last-minute), but the only thing I would have appreciated is being offered more tiered options / operator choices for the cruise in Galapagos and eco-lodge in the Amazon, so that we could have understood the differences and chosen to upgrade to something higher-end if we wanted.

Local specialist: Nicolas Cadena

Again, working with KimKim was a fun and rewa...
Costa Rica | Dec 14 - Dec 20, 2024

Fredric
Fredric E.
West Chester, PA | Reviewed on Dec 20, 2024
Again, working with KimKim was a fun and rewarding experience. Planning the trip went well as great help was provided in selecting hotels and an itinerary. The hotels we stayed in were beautiful with excellent service and beautiful unique environments. We planned a number of day trips. In each case, the guides were friendly, knowledgeable and excellent. This includes a river trip, nature walk and snorkeling trip. Each guide was great, making each trip fun and memorable. We also... Read more

Again, working with KimKim was a fun and rewarding experience. Planning the trip went well as great help was provided in selecting hotels and an itinerary. The hotels we stayed in were beautiful with excellent service and beautiful unique environments. We planned a number of day trips. In each case, the guides were friendly, knowledgeable and excellent. This includes a river trip, nature walk and snorkeling trip. Each guide was great, making each trip fun and memorable. We also received daily interactions with KimKim overseeing that everything went well.

Hotel Reviews
Arenal Manoa & Hot Springs
Fortuna

We had a room with an unobstructed view of the volcano. Very cool. Everyone we interacted with was very friendly and knowledgeable. Food was good.

Authenticity & Character
Location
Close to restaurants and events.
Staff
Cleanliness & Comfort
W Costa Rica - Reserva Conchal
Guanacaste

Cool hotel. Great vibe. Areas for adults only. Great view of bay. Relaxing room geared for a fun time. Food was very good

Authenticity & Character
Location
Somewhat of a pain driving in and out of the area. But close to treat restaurants and beaches.
Staff
Cleanliness & Comfort
Activity Reviews
Coffee & Chocolate Tour
Coffee & Chocolate Tour
Costa Rica

Very informative and fun. Better than I expected. Great guide. Funny and energetic.

Quality of Experience
Guides, Drivers and Staff
Transport
Guanacaste Snorkel Adventure
Guanacaste Snorkel Adventure
Costa Rica

Great guides. Very focused on our comfort and safety.

Quality of Experience
Guides, Drivers and Staff
Transport
Safari Float on the Peñas Blancas River
Safari Float on the Peñas Blancas River
Arenal/La Fortuna

Fun morning floating down river. Nice snacks. Great guide. Amazon big how they can Find animals and birds

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Guided Nature Walk at Ecological Park & Butterfly Garden Danaus
Arenal/La Fortuna

Very interesting. Great knowledgeable guide

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Holden Ketchum
Holden
Holden Ketchum
Local specialist in Cartago, Costa Rica | Replied on Dec 21, 2024

Thank you Fredric, I'm glad to hear that you had another amazing trip with Kimkim and that Serendipity Adventures was able to provide excellent service along the way.

Thank you
Holden Ketchum
Serendipity Adventures

Great adventure in Costa Rica!
Costa Rica | Dec 9 - Dec 17, 2024

Jacqueline
Jacqueline G.
Acton, MA | Reviewed on Dec 20, 2024
My son and I truly enjoyed our adventure in Costa Rica. Olman put together a nice trip plan for us, and we appreciated his flexibility in changing the itinerary to better suit our needs. When all was said and done, we did hiking, hot springs, kayaking, lake crossing on a boat, and ziplining. We also squeezed in our own visit to the waterfall. All of our drivers were on time and, aside from one packed and stuffy ride heading to the lake crossing, the vans were comfy, especially Interbus. The... Read more

My son and I truly enjoyed our adventure in Costa Rica. Olman put together a nice trip plan for us, and we appreciated his flexibility in changing the itinerary to better suit our needs. When all was said and done, we did hiking, hot springs, kayaking, lake crossing on a boat, and ziplining. We also squeezed in our own visit to the waterfall. All of our drivers were on time and, aside from one packed and stuffy ride heading to the lake crossing, the vans were comfy, especially Interbus. The tour guides were knowledgeable, and everyone whom we interacted with was friendly. It was great having breakfast included at each accommodation, and having all the hotels be so different enriched the experience. We loved glamping in Arenal, the mountain hotel in Monteverde, and the small hotel near the beach - what a cool combination it provided, and ending at the beach was perfect. Even though we didn't see many animals up close (aside from a capuchin monkey and a caiman), it was interesting to hear what the guides had to say about the animals, and seeing the sloth from the binoculars was cool. Finally, everyone in the office was so responsive - whether speaking with Graciela or Adriana at dawn regarding our lost luggage or communicating with Olman to clarify with one of our hotels that breakfast was indeed included - we couldn't have been more pleased. We didn't have to worry about a thing, and everyone associated with our trip knew how to get a hold of us via Whatsapp to provide excellent communication along the way. Thank you, Olman and KimKim!

Hotel Review
Arenal Glamping
La Fortuna, Alajuela Province

We loved our first glamping experience at Arenal. Such an intimate setting with beautiful grounds and excellent service. They were even able to arrange for a yoga teacher to give a class after one of our excursions.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Olman Romero
Olman
Olman Romero
Local specialist in San Jose, Costa Rica | Replied on Dec 20, 2024

Hello Jacqueline,

I am so happy to know you had a great experience with your son.
Thank you for your review and for trusting in our services. It means so much to us, and we are thrilled to have been a part of your experience.

We hope to welcome you back again soon!

Pura Vida,
Olman

I really enjoyed the trip to Colombia. I visi...
Colombia | Dec 12 - Dec 19, 2024

S
Sayon D.
Newark, NJ | Reviewed on Dec 20, 2024
I really enjoyed the trip to Colombia. I visited Medellin and Cartagena and had a good time. After visiting Colombia did not want to leave and hope to go back in the future. The guides were great and very helpful and informative I really had a good time visiting Colombia. I had the guides speak to me in Spanish so that it can help me improve my Spanish. Michael and the team were very helpful with their explanations on everything and Colombia is a great place with great people to the point... Read more

I really enjoyed the trip to Colombia. I visited Medellin and Cartagena and had a good time. After visiting Colombia did not want to leave and hope to go back in the future. The guides were great and very helpful and informative I really had a good time visiting Colombia. I had the guides speak to me in Spanish so that it can help me improve my Spanish. Michael and the team were very helpful with their explanations on everything and Colombia is a great place with great people to the point where like how I said before I'm definitely going to visit again.

Hotel Reviews
14 Urban Hotel
Medellin

The hotel was great the staff was friendly I would stay here again in the future. I checked out the areas near the hotel in El poblado to experience the nightlife and the area was very safe.

Authenticity & Character
I like the place where the hotel was located and the view from the top floor was great.
Location
Staff
The staff was very helpful and friendly
Cleanliness & Comfort
The rooms looked very nice
Hotel Casa Tere
Cartagena

I like this hotel it was great the staff was very professional and helpful and informative. When visiting Cartagena I would recommend people to stay at this hotel and I will look to stay here in the future.

Authenticity & Character
I like the hotels location and the rooftop views it was great.
Location
The location was convenient and it was safe in an area where there was a lot of people
Staff
The staff were professional and I really enjoyed talking to them.
Cleanliness & Comfort
I like the rooms they looked good.
Activity Reviews
Medellín Day Tour: Nature, Culture, and Urban History
Medellín Day Tour: Nature, Culture, and Urban History
Medellín

I really enjoyed the tour it was great I learned about the history of Medellin and how Medellin still continues to improve itself with safety. I enjoyed communa 13, parque arvi, Plaza botero, and seeing the biblioteca españa. Medellin is just a great city overall.

Quality of Experience
I got to learn a lot about how Medellin changed from the past to the present and I love how nice the people were whom I met.
Food
I enjoyed trying the different foods that was delicious.
Guides, Drivers and Staff
The guide was very helpful she was informative
Transport
Well I got to experience riding the metro and the metrocable and was great.
Tour Peñol & Guatapé
Tour Peñol & Guatapé
Medellín

I enjoyed the tour to Guatape and I took the tour with the Spanish speaking guide to help me improve my Spanish and Guatape was amazing. I would go back again. The guides were helpful with taking me to the moto chivito ride in Guatape and where to meet. I really enjoyed this tour was so much fun and I met great people.

Quality of Experience
Guides, Drivers and Staff
The guides were very good and helpful I hope to see them again someday.
Transport
The transport was good I had a good time
Medellín Day Tour: City + Street Food
Medellín Day Tour: City + Street Food
Medellín

I loved trying the different foods in Medellin and seeing the different attractions such as Botanical Gardens and Parque Explora and parque rio and then saw the planetarium but I wish I had more time to see Puebilito Paisa and will look to go again in the future.

Quality of Experience
Overall I had a good experience Puebilito Paisa was fun but wanted more time to explore more.
Food
I loved the different foods I tried such as chicken sancocho and the empanadas and all in all different dishes in Medellin.
Guides, Drivers and Staff
My guide was helpful and she gave good explanations and helped me with my Spanish.
Transport
Local specialist: Michael Gold
Michael
Michael Gold
Local specialist in San Agustín, Huila, Colombia | Replied on Dec 20, 2024
Dear Sayon,
Thank you so much for your thoughtful review and kind words about your trip to Colombia. I’m thrilled to hear that you enjoyed your time in Medellín and Cartagena. It’s great that you had a chance to practice your Spanish with your guides — they mentioned how much they enjoyed interacting with you as well!
I’m glad the hotels met your expectations and that you felt safe and well taken care of throughout your trip.
Thank you once again for your trust in us. We’d be delighted to...
Read more

Dear Sayon,
Thank you so much for your thoughtful review and kind words about your trip to Colombia. I’m thrilled to hear that you enjoyed your time in Medellín and Cartagena. It’s great that you had a chance to practice your Spanish with your guides — they mentioned how much they enjoyed interacting with you as well!
I’m glad the hotels met your expectations and that you felt safe and well taken care of throughout your trip.
Thank you once again for your trust in us. We’d be delighted to welcome you back to Colombia in the future and help you explore even more of this beautiful country.
Wishing you all the best and happy travels!
Warm regards,
Michael and the Chaska Tours Team