Mongolia Travel Agents

Kimkim has selected the best Mongolia travel agents so you'll have a worry-free trip.
With kimkim you will connect directly to a local specialist in Mongolia who will personalize your trip to your specific tastes. Once we have a sense of who you are and what you're looking for, you'll be matched with the right local travel agent for you. Not everyone wants to get completely off the grid—but even if you want to hit the most popular sites and cities, kimkim ensures a customized experience, including lodging, guides, and transportation.
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Crystal Batdorj

(3 reviews)
Mongolia Travel Agent based in Ulaanbaatar, Mongolia
Crystal specializes in: Travel boutique offering authentic Mongolia discovery journeys and adventures as well as 4x4offroad tours.
As a pure nomadic girl hailing from the Zavkhan province of western Mongolia, I have many fond memories from my childhood spent in the countryside with my beloved family. With my deep love and appreciation for the nomadic way of life, I consider myself an ambassador for my people. Traveling has... read more

Trip Reviews for Mongolia

The latest reviews by travelers who booked their trip on kimkim
4.9
Based on 21 ratings

Beauty of Mongolia with some bitter from organizers
Mongolia | Jul 21 - Aug 10, 2024

Piotr
Piotr R.
Poland | Reviewed on Aug 11, 2024
It was our fourth trip with KimKim. The Mongolian nature was amazing-mountains, sand dunes, traces of dinozaurs. We met amazing people , true Nomads of the XXIst century, but :
-our nice guide was rather an interpreter not a guide. With mediocre english and almost no knowledge of Mongolian history and culture. Each question asked cause an intense discussion with a driver and a short two sentenced answer. No background of every day schedule, no history, no ethnical background. This was the...
Read more

It was our fourth trip with KimKim. The Mongolian nature was amazing-mountains, sand dunes, traces of dinozaurs. We met amazing people , true Nomads of the XXIst century, but :
-our nice guide was rather an interpreter not a guide. With mediocre english and almost no knowledge of Mongolian history and culture. Each question asked cause an intense discussion with a driver and a short two sentenced answer. No background of every day schedule, no history, no ethnical background. This was the case for 2 guides, one in Ulan Bator (a nice young boy, knowing nothing about places we visited) and a lady who spend 3 weeks with us (guiding was a summer job for her).
-there was no real plan for the days we have been driving, no foto stops, unless asked for, no piknic
Driving through Africa, Asia , we know it is possible to organize almost everything in every country and that was the kind of service we have always been receiving by KimKim. Not this time. Paying 20 k USD for 3 weeks we were expecting a superior treatment in a country where the most expensive hotel is 250 USD/night (in UlanBatar), and where we slept mostly in gerds (far different from 5star tents in Africa). Remember in Mongolia average salary is about 500 USD/month, and food is 20-40 USD/per day /two persons in restaurant.
Final conclusion, we always try to find our best during the vacation , so we really rest, but that was not due to Crystal efforts.

Local specialist: Crystal Batdorj
Crystal
Crystal Batdorj
Local specialist in Ulaanbaatar, Mongolia | Replied on Aug 14, 2024
Dear Piotr,
Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed the stunning landscapes and unique experiences Mongolia has to offer. It was fascinating to see your photos and videos of the wrestling matches and with eagles and hear that you’re enjoying your trip while you were traveling with us.
However, we are genuinely sorry to learn that the guiding and planning aspects of your trip did not meet your expectations.
Your comments about the guides...
Read more

Dear Piotr,
Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed the stunning landscapes and unique experiences Mongolia has to offer. It was fascinating to see your photos and videos of the wrestling matches and with eagles and hear that you’re enjoying your trip while you were traveling with us.
However, we are genuinely sorry to learn that the guiding and planning aspects of your trip did not meet your expectations.
Your comments about the guides and the overall organization are very important to us, and we will review them carefully with our team to ensure that improvements are made. We regret that this trip did not align with the superior experiences you’ve had with us in the past. Due to the short travel season in Mongolia, we rely on teachers and students for guiding roles, as they are ideal for this work during their summer vacations. We will work on enhancing the training for our guides to better meet our standards.
Please know that we are committed to making things right and ensuring that future trips better reflect the high standards you expect from KimKim.
Thank you once again for your honest feedback.
Sincerely,
Crystal

On the trail of Genghis Khan
Mongolia | Sep 3 - Sep 8, 2023

A
Andy P.
United Kingdom | Reviewed on Sep 14, 2023
Having had a previous trip to Mongolia end disastrously when the van we were using with a driver who spoke no English broke down for 36 hours in the wilderness (no phone signal, people, roads etc), I was apprehensive about coming back, so I chose Kim Kim and their partner company, Mongolian Secret History, to organise a 4 day tour of the things that I had missed on the last time I visited. I previously set up a tour themed around Genghis Khan, to see where he was born in Dadal, where he... Read more

Having had a previous trip to Mongolia end disastrously when the van we were using with a driver who spoke no English broke down for 36 hours in the wilderness (no phone signal, people, roads etc), I was apprehensive about coming back, so I chose Kim Kim and their partner company, Mongolian Secret History, to organise a 4 day tour of the things that I had missed on the last time I visited. I previously set up a tour themed around Genghis Khan, to see where he was born in Dadal, where he found the golden horn, the heart shaped lake where he proclaimed himself Mongol leader and the Mongol era intriguing walled necropolis of Oglogchiin Khorem, the Berenveen monastery and a Mongol war camp. The car breakdown of the last trip, which was caused by going through rivers several feet deep meant we hadn't seen the monastery and Oglogchiin Khorem, so a 4 day trip ensured that we did that.
The trip was initially postponed, as after booking in 2020, Covid struck, so I ended up going back this month (Sep 2023) mainly to see Oglogchiin Khorem, but also the monastery and deer stones nearby.
The communication from first Chris and later Oyunerdene was incredibly good - I loved being able to dial them up on the computer and ask questions; both were helpful and friendly throughout. The trip went pretty smoothly - itinerary as it said on the packet and pick ups/timings as planned.
Oglogchiin Khorem is really fascinating - I have visited 90 countries and have a keen interest in history, but walking round the 3 km of walls which stretch to high on the mountainside, made me really wonder what this Mongol era place contains - on the sides going up the mountain, the walls are 18 feet high and the effort to build this must have taken a huge effort - I spotted to ancient graves on the east side - wonder who is buried there. When the archaeologists do dig, I hope that grave robbers haven't beaten them to it - could Genghis Khan be buried somewhere in the complex - well the location is right in the heart of his homeland - midway between the heart shaped lake, where he found the golden horn and his birthplace in Dadal, so it is possible, but who knows, though the experts seem pretty sceptical. In any case, the walls are extensive and the views from the top spectacular, so for me it was well worth a visit.
Bereeven monastery was also interesting - the monastery dating to the 1700's does have some original outbuildings and was once home to 6,000 monks, but now has just one monk left - aged 76, you would feel he might be lonely, but while we were there, 2 other sets of visitors turned up, so maybe he actually has more company each day than most old people do. A beautiful location for the monastery too, with hills, lakes and rivers nearby.
So all in all a good trip and I can recommend Mongolian Secret History and Kim Kim - mainly because of the good back up support, but also because the driver and vehicle were good and they were happy for me to tell them what I wanted to do and then sort out the logistics for me.
If you are interested in Genghis Khan, this is a part of Mongolia that attracts few visitors, so the nomads are hospitable and my guide said that the nomads were very different to those in the tourist areas, who ask the tourists for money and treat them as cash cows - my hosts were welcoming and friendly. A bonus was seeing a horse branding occasion, something not at all set up for tourists, some westerners would baulk at this, but it is important to remember that for nomads, it is vital for them to be able to show that they own a particular animal, and they do without question take very good care of their animals.
Anyone wanting to see the sites of Genghis Khan should aim for the statue where he found the golden horn, the Mongol war camp nearby, the heart shaped lake, Oglogchiin Khorem and Dadal. That would probably mean a 5 day tour from Ulan Batar I'd have thought.
One additional bit of advice - if on a tight budget, if you like spicy food, try the Korean restaurants in Ulan Batar - you order one plate of food for around $5 and get about six other plates of sides free - my favourite place was on a road next to the State Department Store, going north from Peace Avenue on the east side of the store - the humble place called Korean Cafe had fabulous food and was dirt cheap.
I also stayed at Gana's Guest House on the western side of Ulan Batar - for $15.50 a night I got a comfortable en-suite room with hot water 24/7, in a ridiculously quiet area allowing a perfect night's sleep, with a comfortable bed and very nice owner, Gana, who allowed me to use his computer for free and store luggage. Previously I stayed more centrally and although it is probably around 15 minutes to walk to the dead centre of town, this location is better than staying centrally as central Ulan Batar is full of traffic and noise, so what you gain from being at the centre of things, you will lose in terms of too much noise and loss of sleep.
Overall a great trip and so I wanted to share to help other future travellers, as finding a good and reliable company can be a nightmare, as my previous trip showed.

Local specialist: Christopher Smith

Adiyabold and his team were amazing
Mongolia | Jun 21 - Jun 28, 2022

elena
elena G.
United Kingdom | Reviewed on Jul 05, 2022
Adiyabold and his team were amazing in providing an excellent trip in Mongolia and making our honeymoon very special. They really went the extra mile Read more

Adiyabold and his team were amazing in providing an excellent trip in Mongolia and making our honeymoon very special. They really went the extra mile

Activity Review
Bayanzag and Amaraa's family
Bayanzag and Amaraa's family
South Gobi
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Adiyabold Namkhai

Mongolia 2019 !
Mongolia | Aug 19 - Aug 25, 2019

Wayne
Wayne L.
| Reviewed on Aug 27, 2019

Fantastic trip and wonderful country to visit . Adiyabold and team were excellent

Local specialist: Adiyabold Namkhai
Adiyabold
Adiyabold Namkhai
Local specialist in Ulaanbaatar, Mongolia | Replied on Aug 27, 2019

Thank you Wayne, it was a pleasure to provide you a tour and introduce Mongolia, our beautiful home country.

Trans siberian
Mongolia | Jul 4 - Jul 14, 2019

J
Judith H.
Australia | Reviewed on Jul 22, 2019

Te trip was amazing. The organisation was superb and we were able to do all that was promised. Our guide and driver looked after us and we did not have to worry about anything other than having a good time.

Local specialist: Oyunerdene Battulga
Oyunerdene
Oyunerdene Battulga
Local specialist in Mongolia | Replied on Jul 23, 2019

Thank you Judith!