Amanda Qardan

Our experience with KimKim was outstanding! This was our first time using KimKim and we will definitely use them again! Amanda - who helped us set up the trip - was a wealth of information, and patience! And her follow through was unsurpassed, including checking in with us several times during the trip. Akram - our driver - was outstanding! His love of Jordan came through everyday and we learned a ton from him, including the history, culture and politics of Jordan and the surrounding countries. We were lucky to have both of them involved in our trip!

Amanda was great and our driver, Midhat, was also great and very patient.

Overall experiente was fine; both Amanha and the driver (unfortunatelly I forgot his name) were always helpful. Hotels were also good most of the time, though I've experienced a major disappointment with Memories Aicha Luxury Camp: how do they put a panoramic tent in the middle of the camp facing others and killing privacy? The whole experience there was almost useless.

Another issue was the store I was brought to buy souvenirs next to Mount Nebo (the usual touristic shop who happens to be "friends" with guides) where I bought this mosaic for FIVE TIMES the price I happened to find a few minutes later in another place (not sure if it is the exact same thing but it seemed quite similar).

Jordan is a beautiful and expensive country. Not sure if I would ever visit again but I've enjoyed it.

We flew into Amman, and then had the long ish drive to Petra. Our driver, Midhat, was great and we didn’t ever feel unsafe, as the roads can be abit chaotic at times! In fact, we had a tyre blow out at one point, and his skilful driving, without wanting to sound dramatic, probably saved our lives as it was at speed.
He stopped at a Resturant for us to get some lunch, and then we went onto Little Petra, which was well worth the visit.
Our over night hotel was the Petra Marriott, it was nice although it was a few miles outside of Petra itself.
The next morning was an early start to meet our guide at Petra. It was very worth while having him, as his knowledge was outstanding.
We left to head to the Wadi desert and stayed at Aicha Memories luxury camp. This was lovely. There is no WiFi, and to be able to switch off from the pressures of business and day to day life was fantastic. We had a drive through the desert to see the sunset, and at night a walk into the desert to star gaze.
We left early the next day, the original plan was to go to Jerash. However, the afore mentioned tyre blow out, along with myself being ill, made us change our plans and we went into Amman. Midhat took us to the Citadel and Ampitheatre, both well worth visiting. The views from the Citadel over Amman city are very good.
We stayed at the Intercontinental hotel, and that was also very good.
We will, I’m sure, be back as this was too fleeting a visit to see it all!

Our driver Hasan was friendly, a good communicator and was always prompt at any rendezvous and gave us clear directions and meeting points. He was generous with advice and information.
Amanda our trip organiser was helpful and insightful, giving useful advice on trip creation and sights not to miss along the way.
We felt looked after from the meeting at airport arrivals to the return to departures.

I cannot fault the quality of service provided by Amanda.
Planning a trip to Jordan is quite a daunting task. It was also going to be our honeymoon so the pressure was on!

My partner and I aren't the most organised people in the world, so we only started to look into planning our trip a couple of months before our wedding. Unsurprisingly, this was a very busy time for us...!

As soon as got in touch via kimkim, Amanda immediately took on the burden of honeymoon planning. She was efficient, and it comforted me to know that she was based in Jordan. She listened and delivered on our requirements, always with a great attitude. What's more, when she found out it was our honeymoon, she seemed genuinely enthused and motivated to make sure our trip was extra special.

We also found all the documentation super helpful - the detailed schedules, the maps etc.

Her attentiveness did not stop once we arrived in Jordan. Amanda made a point of checking in with us at all the right times. Each time we spoke, she was not only professional, she was friendly and personable. Thanks to her, we even managed to get a hotel room upgrade at our hotel in Amman (House Boutique Suites) - the room was HUGE!

5 days into our trip we had some issues with the owner of the Wadi Rum Bubble Luxotel. The owner was extremely rude to us, which was particularly disappointing as we were really looking forward to this experience. However, Amanda handled the situation perfectly. As promised, she was available on Whatsapp at all hours, and immediately responded when we got in touch with her to explain the situation. It didn't go unnoticed that this all unfolded outside of office hours on a Thursday evening (start of the weekend in Jordan). She said and did all the right things within her control, which meant that we were quickly appeased despite the unfortunate situation.

Outside of this one negative experience, I must say that everyone else - from the upgrade at The House Boutique Suites, to the surprise flowers and cake gifted to us at the Petra Bubble Luxotel - were truly hospitable and thanks to Amanda, gave us special attention knowing that we were honeymooners.

Special mentions must also go to Ahmad, our driver, who was brilliant. He was a smooth driver, and his knowledge of all the roads throughout Petra was nothing short of impressive. Ahmad also went the extra mile - he bought us some personalised honeymoon gifts in Jerash, he provided us with cold water and snacks throughout our journey, and really made the effort to make us feel that he was at our service the whole time.

Our personal guide in Petra, Mahmoud (I hope I have the correct spelling!) was phenomenal. He really knew his stuff, and despite the fact he must conduct the same tour several times a day/week, he was so knowledgeable and sincerely passionate in recounting his stories and in educating us on the history of this amazing place.

All in all, we couldn't be happier. Thank you Amanda for making this an experience that will always hold a special place in our hearts.

Wonderful trip and so excited to be able to share how much fun I had. Wouldn’t have been possible without Amanda’s help and our great driver Akram. Jordan is a beautiful country - everyone should visit!

Great experience working with this company! Amanda was quick to respond and made sure our trip had everything we wanted to see in a very short timeline. Assam, our driver, was very punctual and made our trip headache free. It was amazing to walk into a cold car with water bottles ready at every stop. He knows Jordan very well and we felt safe at all times driving all over. Our tour of Madaba and cooking class really gave us a chance to experience the culture and have genuine conversation with the husband and wife duo that owns the operation. I really enjoyed learning and chatting about their perspective of the country! Jordan is a destination worth visiting at least once in your life. I would strongly recommend this company for a worry free vacation for an adventure of a lifetime!

We spent 5 absolutely fabulous days in Jordan organised by Amanda. Everything was spot on. The organisation, selection of sites and timing were perfect. We had Safwat as our guide and driver. The service was impeccable from our arrival at the airport where he was waiting for us to his guidance, advice and suggestions right up to the very end when he safely transferred us back to the airport. I will definitely book my future holidays with kimkim.

From the start I interacted with Amanda. She planned everything based on the short time we had there and on what we wanted. It was never so easy to plan a trip. I told her the cities or places we wanted to see and the itinary was done so quickly. Even when I wanted to make changes, she changed them and responded quickly to my demands. Once we were in Jordan, she called me many times to make sure the trip was as expected, and it sure was. The service and availability of Amanda was outstanding.

Assam was our driver. From the moment we met him at 3:40 AM at the airport until the moment he dropped us, he took very good care of us. The car was very nice, always clean and cold. After a walk in the castle or at Jerash, per say, it was nice coming back to a cool car. Assam was very patient and even took the liberty to show us some stuff that weren't planned, which we loved. He was very friendly and his English was good enough for us to understand him. We felt safe with him.

I couldn't recommand this agency enough. If you are looking to book with an agency in Jordan, please consider doing it with Kimkim. The trip was well planned and the staff was very friendly! Thank you again for everything.