Bhupendra Singh

The trip was coordinated by Active India, which is your contact in India. It would have been good to understand this upfront. Bhupendra was an employee, who left AI part way through my planning process, but I wasn't told this upfront. I ended up dealing with three different agents with AI. In addition to that, AI doesn't provide any drivers or any guides outside of Delhi. They contract out for the drivers and hire local agents in each city, who then hire independent guides. Most of that went pretty smoothly, although in the final location, the guide questioned whether my trip included the payment into the sites. He was good about it, but that illustrates the challenges with the dissemination of the actual services so far down the chain. Again, it just would have been good to know that upfront, so that I could be prepared for how everything was to unfold. Overall though, the guides were very professional and I really liked our driver Prakash. They all did an excellent job looking after us.

Very good experience. Bhupendra followed up all my wishes regarding the trip. I'm impressed of the scheduie we ended up with in such a limited travel period. Perfect! He also added the spice course in an indian home - that was one of the highlights of the tour. To experience real life is something I would have wanted for all "exotic" trips, but never would have asked for as part of a tour..

Only one thing that was really bad about this correspondance. I would have preferred to send normal emails. With on site web messages, I had to go to kimkim.com every time and log in. I even had to type my complete email address every time. It does not remember me, and don't allow me to paste a copied email address. Seems as cookies are deleted. At least, make sure that the site remember me.

We had an amazing trip which was organised with such care and attention to detail, in exceeded our expectations! Our driver, all guides and support during the trip were excellent. Everyone was there to ensure we had a lovely time and the trip was running smoothly from logistical point of view. True 5*, VIP experience I can't recommend enough!

Booking the trip was fine, but once I got there I did not receive the services that I booked. So many important details were left out of the itinerary. I wish I could talk about my guide, but I wasn't given one. I was given a non English speaking driver. I can't talk about memorable experiences because I didn't get to enjoy any villages to meet local people and had no one to translate for me. The local tour company couldn't believe I wasn't given a local guide. This was the WORST TOUR I have ever taken. It would have been way better and less expensive to book my own driver. I even paid my entrance fees which were suppose to be included. I would like to see a breakdown of how the $1900 is dollars was spent. In my opinion, I did not receive the services that I paid for. This should be an embarrassment to your company @

Bhupendra organised a wonderful and very memorable trip. I would recommend Kimkim to anyone organising a trip. India is a thriving, colourful, interesting place to visit. The people are friendly and helpful. There were 4 of us travelling and we had our own drivers for the whole trip. They were local to the area we travelled in and had a good knowledge of the towns we went to. They were able to make recommendations about what each town was best known for, that is jewellery, textiles etc. They also made sure we had bottled water every day. They were great. Our guides were local to each town we visited so had a very good knowledge of the history, the culture, local markets and bazaars and could recommend restaurants if we wanted to go to one. Would recommend going to Kerala. We stayed at the Fragrant Nature Hotel in Munnar, stunning views, great service, very well appointed rooms. We went to the spice and tea plantations in Munnar and had a wonderful hot oil massage there. Would also recommend the Houseboats in Allepey and the walk around the Jewish quarter. Would also recommend the Kathakali traditional Indian dance.
In Jaipur we went to the Harsoli Haveli Heritage Hotel run by a local family and did a cooking class. Thoroughly enjoyed. Would also recommend the hot air balloon ride, Fort Amer, The Solar Observatory. Other places we visited and would recommend are Pushkar, Jodhpur, Udiapur- The Taj Lake Palace: not cheap but worth staying there, Ranthambhore- went to the National park to see tigers, leopards and other wildlife, Agra-Taj Mahal and Varanasi- the spiritual place of Hinduism. All worth visiting. Enjoyed the trip so much talking about going back to visit other areas of India.