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Carol Wang

My name is Carol Wang, a travel advisor from China Highlights Travel. I have worked as a travel advisor for 15 years and helped 3200+ people plan their dream vacations, whether it's a romantic getaway, a family adventure, or a group trip with friends.

I have traveled to most destinations in China. With my extensive knowledge and travel experience, I can help you create a customized itinerary that fits your preferences, budget, and travel style. Whether you're looking for a luxurious escape or an affordable private adventure. I draw on my own experiences and knowledge to offer recommendations and insider tips on everything from flights and hotels to local attractions and speicail activities, creating a smooth and enjoyable trip for you.

Whether you're planning a romantic honeymoon, a family vacation, or a group trip, I am here to ensure that your travel plans are tailored to your needs and preferences. I am also committed to making the travel planning process as easy and stress-free as possible as a travel advisor.

What places and activities do you specialize in?

"My expertise covers a wide range of destinations in China include Beijing, Xi’an,Shanghai, Chengdu, Zhangjiajie, Chongqing, Yangtze River, Huangshan and etc., as well as remote areas like Tibet, Silk Road, Inner Mongolia and Yunnan.

I specialize in planning tours for couples with romantic experiences, such as a private boat ride, a romantic dinner in a secluded location or trying authentic Chinese cuisine or relaxing activities like spa treatments and couples' massage.

As a boy's mom, I am good at planning family tours with children. I know how to choose family-friendly destinations and pick the right accommodation that fits that whole family. When planning the itinerary, I always make sure to include a mix of cultural, educational, and recreational activities that will make all family members happy and spend quality time together. Their travel style is my another big consideration when planning, such as whether they prefer a relaxed pace or a more fast-paced itinerary. "

How did you get involved in travel?

"I was born in Guilin, a beautiful city in southern China known for its stunning natural scenery, including picturesque mountains and rivers. Growing up in Guilin, I developed a deep appreciation for the beauty and wonder of the nature. And I enjoy sharing that love with others by helping them plan trips to amazing destinations around the world.

My first job was a local tour guide. In this role, I can share my knowledge, expertise, and personal experiences with travelers, and help them gain a deeper understanding of the places they visit.

I changed my role from a local tour guide to a travel advisor, as I wished to have more opportunities to connect with travelers from different parts of the world and help them discover the beauty and richness of my country's culture, history, and natural wonders. "

Please share a unique travel experience you will never forget.

"One unique travel experience that comes to my mind was the time when I visited mysterious Tibet. During my visit to Tibet, I had the opportunity to stay with a local Tibetan family for a few days.

The family lived in a traditional Tibetan house, which was made of stone with a flat roof. The interior of the house was decorated with beautiful Thangkas (traditional Tibetan paintings) and prayer flags, creating a warm and welcoming atmosphere.

What impressed me most was when I could participate in their daily activities. I helped the family with cooking and cleaning, and even got to milk their yaks! It was an incredible experience to learn about their way of life and be a part of their daily routine.

Another unforgettable experience was the opportunity to be exposed to the family's religious beliefs and practices. They were devout Buddhists, and I was able to witness their daily prayer rituals and even participated in a meditation session with them.

Overall, my stay with this local Tibetan family was an unique and enriching travel experience. I will never forget the warmth and hospitality that they showed me, and the opportunity to learn about their culture and way of life. It was truly a once-in-a-lifetime experience that I will always cherish."

Carol is part of the following groups: Hong Kong Travel Agents, China Travel Agents
Top itineraries and travel advice

Recent trip reviews for Carol

2 weeks in China
China | Nov 22 - Dec 5, 2024

Fiona
Fiona C.
Sunrise Manor, NV | Reviewed on Dec 07, 2024
We had a great 2 weeks in China, with the highlights in Beijing, Xian, Guilin, Yangshou and Zhangjiajie.
Our guides in each city were great. All had excellent knowledge of the history and culture. The guides took my vacation from a standard foreigners visit to an experience.
I appreciated that each guide warm transferred us onto the next guide and city. We had started to develop the relationship with the next guide even before we arrived.
All logistics went well. It’s an awesome benefit...
Read more

We had a great 2 weeks in China, with the highlights in Beijing, Xian, Guilin, Yangshou and Zhangjiajie.
Our guides in each city were great. All had excellent knowledge of the history and culture. The guides took my vacation from a standard foreigners visit to an experience.
I appreciated that each guide warm transferred us onto the next guide and city. We had started to develop the relationship with the next guide even before we arrived.
All logistics went well. It’s an awesome benefit having the personalized touch. I experienced China in the moment as I didn’t need to think ahead on timing or logistics. I’m thankful for Tina, Mervyn, William and Bree. William went well beyond our expectations, he was my favorite guide.

There was a breakdown in communication with Carol and I. In hindsight I should’ve changed specialist as the dissatisfaction was felt immediately.
I would’ve liked to have been presented a wider selection of activities. At times I felt that I was on a ‘vanilla’ packaged tour (Yuk); Hot air balloon flights, motor bike, seats at the front with the 270 degrees view on the Li River cruise are a couple of examples which I would’ve been very happy to spend additional $$$. I was cost focused with Carol so to remove the 5 star hotels. I will always pay extra to for the experience, this wasn’t qualified as a necessity.
I booked 1 activity using GetYourGuide as it wasn’t an option thru KimKim which was weird.
Whilst I signed off on the itinerary, I failed to notice an activity we requested to be removed was still there, caves visit in Guilin. We didn’t do this activity, rather went on the search for antiques. Summer Palace boats activity was included in the itinerary, as it turns out the boats only available in the summer months, our visit was in November.

As I’ve used KimKim previously I know how great it is to have an online catch up with the specialist so the itinerary can be customized. Whilst my wider family and I will continue to use KimKim, I truly understand the criticality of the local specialist relationship. I feel disappointed that we had the plan and simple itinerary rather than something tailored to us. Of course this wasn’t known until we were in each city.

Our guides all made a difference!

We’ll be making the next booking or the next vacation; same time and place as this year.

Hotel Reviews
Sunworld Hotel Wangfujing
Beijing

Clean and simple hotel which is well located. Breakfast was included but with minimal options. Abrupt staff on front desk

Authenticity & Character
Location
Close to all Beijing Ring road 2 attractions
Staff
Cleanliness & Comfort
Eastern House Boutique Hotel

Room and Dining area have recently had a refurbish. It all looks great AC was too cold, it was centrally controlled We had dinner which wasn’t plea

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Guilin Lijiang Waterfall Hotel

Clean hotel with large bedrooms. Medicore breakfast

Authenticity & Character
Location
Cleanliness & Comfort
Pullman Zhangjiajie Hotel
Zhangjiajie

Excellent but busy hotel. Clean with large bedrooms and many amenities. Breakfast was well organized with a large selection of items. Easy walk to down town for dinner

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Moondance Resort
Guilin

Peaceful hotel a few miles outside Yangshou. Rooms are well appointed and the staff were great

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Dec 18, 2024
Dear Fiona, Thank you for sharing your feedback on your recent trip to China. We’re glad to know that you had a wonderful time and that our guides were knowledgeable and helpful. And I'm truly sorry to hear that your experience with me didn't meet your expectations. I understand your disappointment with the limited options and the oversight in the itinerary. I value your feedback and will use it to improve my future work. I'll be more attentive to detail, proactive in suggesting... Read more

Dear Fiona,

Thank you for sharing your feedback on your recent trip to China. We’re glad to know that you had a wonderful time and that our guides were knowledgeable and helpful.

And I'm truly sorry to hear that your experience with me didn't meet your expectations. I understand your disappointment with the limited options and the oversight in the itinerary. I value your feedback and will use it to improve my future work. I'll be more attentive to detail, proactive in suggesting personalized experiences, and open to exploring additional options beyond the assigned packages.

I hope you'll consider giving us another chance to plan a truly unforgettable trip for you and your family.

Sincerely,
Carol

Excellent trip to Japan and China.
China | Jun 1 - Jun 15, 2024

C
C V.
Knoxville, TN | Reviewed on Jun 20, 2024

Excellent trip to Japan and China. Carol made it very easy to complete schedule according to our like and adjusted itinerary favorable to us. Tour guides in Japan and China were very good communicators, knowledgeable of the sites visited, and again adjusted itinerary to complete an amazing trip.

Local specialist: Carol Wang
Carol
Carol Wang
Local specialist in China | Replied on Sep 09, 2024

Hi, CV
Thank you so much for your wonderful review! I am thrilled to hear that you had an excellent trip to Japan and China. It’s great to know that I was able to tailor the itinerary to your preferences and that our tour guides provided you with insightful and enjoyable experiences.

I strive to ensure our clients have memorable adventures, and your feedback reassures me that I am on the right track. If you ever plan another trip or have any questions, please don’t hesitate to reach out. I would love to assist you again!