Mayra Callo

An absolutely awesome trip. The W Trek was simply remarkable. Mayra and Quechua did an amazing job of arranging everything. All our transfers came off without a hitch. Hotels and guides were wonderful. Will definitely work with them again on my next trip to South America.

I have had the opportunity of planning travel with several established companies previously, ie Backroads, Vermont BicycleTours, Costa Rica Expeditions. The experience we had with Quechua Treks / Mayra was EXCEPTIONAL. She truly designed an itinerary specific for my family which was unique and certainly not the traditional Inca Trail/Machu Pichu visit. The opportunity to do the Lares Trek allowed us to see amazing countryside and visit with actual native folks. This was only possible because of Mayra's long history in this area and mastery of the Quechuan dialect. We did not see other tourists for 3 days! We found her crew (horsemen , cooks) to be professional, friendly and very punctual. The specialty guides arranged for us were very knowledgeable, truly bilingual and obviously proud to show us their country, not just going through the motions. This trip involved multiple lodging and transportation connections which all took place seamlessly. Accommodations were described accurately and there were no unexpected "surprises" either in quality of lodging, food or additional expenses. Most importantly Mayra was enthusiastic, knowledgeable and flexible with our desires. She is genuine and professional and an outstanding representative for KIMKIM.

The service provided was the best I have ever encountered. I highly recommend using the kimkim service in Peru and particularly Mayra and James MacKender.

Mayra was terrific to work with. She was very responsive during a very difficult time in Peru. A strike in the Sacred Valley was announced for the same time I had booked a tour with kimkim. Mayra showed empathy and concern and worked with me to plan alternate contingencies and to keep me updated on the latest news. I heard from her from late at night to early in the morning. She stayed with me as things changed and I felt like she really cared about me and my trip. She made it happen, and our tour was completed and we arrived at Machu Picchu on time. She followed up afterward to make sure everything was okay.