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Raquel Ferriol

All of my life, I have been dreaming of travelling around the world, Knowing different people, languages and cultures, visiting those fascinating places that I had read about in books, and that waited for me out there, with a treasure of wisdom, knowledge, diversity, awe and adventure...

I have been fortunate enough to get to live my dream; I still approach every new city that I visit with the same fascination and wonder that I felt the first time that I left my hometown, and that is the sensation that I wish to communicate to our customers. There is a treasure waiting for you in Spain, and I would be honored to help you find it.

What places and activities do you specialize in?

"I'm a big foodie, so I love organizing gastronomic experiences- food and wine tours, cooking classes, farm to table... but I think that we truly do best is listening- the first step for a truly unforgettable trip is finding out what your travellers are looking for, and then working on the experience of their lives!"

How did you get involved in travel?

"Travel was not my first professional interest, but it has always been one of my passions-I and I was fortunate enough to have both the knowledge and the contacts to turn it in a viable career option. I followed my dream and it came true, who can ask for more?"

Please share a unique travel experience you will never forget.

"So many... I remember spending a whole afternoon just chatting with an elder lady who had a stall at Ismailovo's market in Moscow- I was maybe sixteen at that time and she was over 70- I spoke very little Russian and she spoke no Spanish and very little English- and yet it was one of the best aftenoons I've ever lived.
I remember equally interesting conversations with my driver-guide during the month I spent in India, or my guide in Kenya... I guess travelling for me is much more about the people you meet than about the places that you visit."

Raquel is part of the following groups: Spain Travel Agents
Top itineraries and travel advice
Luxury itineraries
Road trip itineraries

Recent trip reviews for Raquel

Our 2024 trip to Spain
Spain | Apr 18 - May 2, 2024

Randall
Randall A.
Santa Fe, NM | Reviewed on Jul 19, 2024
Our trip to Spain including Madrid, Seville, Granada, Málaga and Barcelona was out of this world fantastic. Raquel is an empathic, loving and expert travel specialist that our family appreciates beyond words. She worked with us to personalize our choices, destinations, hotels, costs and needs while we were on the vacation. She has been there at every turn when we are planning, traveling and having questions during the whole process. I would recommend her to everyone and anyone that is... Read more

Our trip to Spain including Madrid, Seville, Granada, Málaga and Barcelona was out of this world fantastic. Raquel is an empathic, loving and expert travel specialist that our family appreciates beyond words. She worked with us to personalize our choices, destinations, hotels, costs and needs while we were on the vacation. She has been there at every turn when we are planning, traveling and having questions during the whole process. I would recommend her to everyone and anyone that is planning a trip to Europe in the areas she covers. Please treat her with respect and kindness and she deserves these in full measure. I can only say thank you Raquel and KimKim for their expert assistance. She is like family to us.

Local specialist: Raquel Ferriol

Well planned and executed
Spain | Sep 19 - Oct 2, 2023

Michael
Michael M.
Lafayette, CO | Reviewed on Oct 14, 2023
This was certainly one of the best planned trips my wife and I have ever taken. This was our second time using Kimkim. Our journey consisted of 6 cities with 3 hotels, high-speed trains on two occasions as well as a personal driver in one instance. We went to Southern Spain for the culture and the history. Our itinerary, which was set up by Raquel and her team as well as their expert tour guides was just what we were looking for. Raquel remained in contact while we were traveling and was... Read more

This was certainly one of the best planned trips my wife and I have ever taken. This was our second time using Kimkim. Our journey consisted of 6 cities with 3 hotels, high-speed trains on two occasions as well as a personal driver in one instance. We went to Southern Spain for the culture and the history. Our itinerary, which was set up by Raquel and her team as well as their expert tour guides was just what we were looking for. Raquel remained in contact while we were traveling and was always available with questions or requested changes, and provided a reminder of our next day activities the evenings prior, which was greatly appreciated. We really counted on her and she came through! The guides she found for us were top notch - highly educated, very personable, always accommodating to our wishes to tweak the itinerary, and some we feel will be lifelong friends!

We would highly recommend Kimkim for those that want to explore the culture and history of this area. We are now using them for our trip to Japan.
Many thanks to Kimkim and Raquel and her team!

Local specialist: Raquel Ferriol

Family trip to Lisbon Porto and Bsrcelona
Spain | Aug 5 - Aug 15, 2023

D
Donna L.
Alhambra, AZ | Reviewed on Sep 03, 2023
Juao Berta Miquel every guide and driver were fabulous. Our trip to Portugal and Barcelona were 10 days to remember. Read more

Juao Berta Miquel every guide and driver were fabulous. Our trip to Portugal and Barcelona were 10 days to remember.

Hotel Reviews
H10 Duque de Loule
Lisboa

Great location..small boutique hotel with an amazing rooftop bar. Comfortable rooms and walkable to all the great shopping on Lisbon.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Yeatman Hotel
Vila Nova de Gaia

One of the nicest hotels you will find. Spacious rooms with incredible patios. Michlin dining!!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Dinner and Fado
Dinner and Fado
Lisbon

A must do!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Sintra
Daytrip to Sintra
Lisbon

Fabulous...love our guide and driver

Quality of Experience
Guides, Drivers and Staff
Transport
Day-trip to Setúbal and the  Arrábida
Day-trip to Setúbal and the Arrábida
Lisbon

Visited a local tile maker...an incredible exoerience

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Lisbon to Porto via Coimbra and Aveiro
Lisbon to Porto via Coimbra and Aveiro
Spain

Miguel was so fun. Loved seeing the university and Aviara.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto city tour
Porto city tour
Porto

Another wonderful day with Miquel. Saw everything and topped off with a local favorite for lunch!@

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tour in the Douro Valley
Wine tour in the Douro Valley
Porto

A wonderful experience!! We all bought Port. Of course!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sidecar tapas tour
Sidecar tapas tour
Barcelona

So glad we did this!!! Beyond fun.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day-trip to Girona and Figueres
Day-trip to Girona and Figueres
Barcelona

This trip is a must for anyone visiting Barcelona. It's a little bit of a drive, but so worth it!

Quality of Experience
Guides, Drivers and Staff
Transport
Gaudí Highlights tour
Gaudí Highlights tour
Barcelona

Another must do...pictures do not do justice to what we saw! Fabulous day.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Ferriol

We cannot begin to express our appreciation t...
Spain | Aug 5 - Aug 15, 2023

D
Donna L.
Alhambra, AZ | Reviewed on Aug 16, 2023
We cannot begin to express our appreciation to Raquel and her team for planning a fabulous trip for us to Lisbon, Porto, and Barcelona. There were absolutely no hidden surprises and tour, guides and drivers were always on-time and the hotels, H-10 in Lisbon and Yeatman in Porto and Le Meridian in Barcelona were wonderful. Guides and drivers, Kaoa, Berta, Miguel, Jasper, Craig, Jordi, and Mickael were fun and extremely knowledge! We were a parry of 4 family members. Booking a trip like this... Read more

We cannot begin to express our appreciation to Raquel and her team for planning a fabulous trip for us to Lisbon, Porto, and Barcelona. There were absolutely no hidden surprises and tour, guides and drivers were always on-time and the hotels, H-10 in Lisbon and Yeatman in Porto and Le Meridian in Barcelona were wonderful. Guides and drivers, Kaoa, Berta, Miguel, Jasper, Craig, Jordi, and Mickael were fun and extremely knowledge! We were a parry of 4 family members. Booking a trip like this requires a lot of trust in your travel agent. Raquel was beyond our expectations!

Activity Reviews
Lisbon city tour
Lisbon city tour
Lisbon

An amazing day ...we kearney so much about the history of Lisbon.

Quality of Experience
Guides, Drivers and Staff
Transport
Dinner and Fado
Dinner and Fado
Lisbon

A must do event

Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Sintra
Daytrip to Sintra
Lisbon

Wine tasting and beautiful beaches. Because of the heat and fire danger we could not see the main castle.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon to Porto via Coimbra and Aveiro
Lisbon to Porto via Coimbra and Aveiro
Spain

University was a wonderful experience. Aviary was an added trip and it was lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Porto city tour
Porto city tour
Porto

Porto was very special and we all could have stayed longer. Miguel was a world of knowledge and we all enjoyed our time with him.

Quality of Experience
Guides, Drivers and Staff
Transport
Wine tour in the Douro Valley
Wine tour in the Douro Valley
Porto

A must see to appreciate! Learning about Port and tasting was fun and we had a great lunch at the winery.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Sidecar tapas tour
Sidecar tapas tour
Barcelona

So fun!!

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Day-trip to Girona and Figueres
Day-trip to Girona and Figueres
Barcelona

Another major highlight of our trip!!!

Quality of Experience
Guides, Drivers and Staff
Transport
Gaudí Highlights tour
Gaudí Highlights tour
Barcelona

Another amazing day learning about Gaudi. The Sagrada Familia is something everyone should see in person. Our guide Jordi was fabulous!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Raquel Ferriol
Raquel
Raquel Ferriol
Local specialist in Spain | Replied on Aug 16, 2023

Hello Donna,

I honestly can't convey how much we all appreciate your kind words- you've literally brightened my day and made me love my job a little bit more!

A heartfelt thank you from all our team- and I hope we can work together again some time in the future- or maybe meet for a coffee ;)

Warmly,

Raquel

Our Wonderful European Vacation
Spain | Apr 20 - May 17, 2023

Randall
Randall A.
Santa Fe, NM | Reviewed on May 29, 2023
Every city we visited was scheduled well, with four star hotels or wine resorts or a farmhouse run by a local family. We loved the accommodations but mores loved the personal attention given by Raquel and Eugenia. When we had any question or issue, they were responsive at every turn. The personal tours were all memorable and each guide was unique and interesting. Wine and champagne tours were all fun and the explanations of the champagne making and wine making process, visiting the... Read more

Every city we visited was scheduled well, with four star hotels or wine resorts or a farmhouse run by a local family. We loved the accommodations but mores loved the personal attention given by Raquel and Eugenia. When we had any question or issue, they were responsive at every turn. The personal tours were all memorable and each guide was unique and interesting. Wine and champagne tours were all fun and the explanations of the champagne making and wine making process, visiting the cellars and touring the wineries was fantastic. Raquel and Eugenia helped us book museums and the history and art was overwhelming and fascinating. Even when we could not get a reservation at a famous restaurant, Botin in Madrid, they were able to get us in. They were so kind and helpful. We would HIGHLY recommend them and the Kim Kim Website to anyone looking for excellent service and planning for a trip to Europe. We would use them again anyway we want to go on another European Vacation.

Hotel Reviews
Tenuta La Santissima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Intur Palacio San Martin
Madrid
Authenticity & Character
Location
Staff
Sometimes preoccupied, but responsive when asked.
Cleanliness & Comfort
Altarocca Wine Resort
Orvieto

Beautiful setting. Peaceful and serene with country setting and very nice accomodations.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Arte' Boutique Hotel
Firenze
Authenticity & Character
Location
Staff
Staff was extremely attentive and helpful.
Cleanliness & Comfort
Activity Reviews
Tapas tour and Old Town walking tour
Tapas tour and Old Town walking tour
Madrid
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Prado and Retiro tour
Prado and Retiro tour
Madrid
Quality of Experience
Guides, Drivers and Staff
Transport
Gaudí Highlights tour
Gaudí Highlights tour
Barcelona
Quality of Experience
Guides, Drivers and Staff
Transport
Datrip to Montserrat and Penedes wine region
Datrip to Montserrat and Penedes wine region
Barcelona
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Half day orientation tour in Paris
Half day orientation tour in Paris
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Versailles and Giverny small group
Versailles and Giverny small group
Paris
Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Reims and the wine region of Champagne
Daytrip to Reims and the wine region of Champagne
Paris
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Montalcino: visit and wine tasting
Montalcino: visit and wine tasting
Spain
Quality of Experience
Guides, Drivers and Staff
Transport
Siena city tour
Siena city tour
Siena

Our tour guide, Claudia, was so knowledgeable and sweet. Asked for our questions and left time for us to think about what we wanted to know. Listened and interacted so well. Showed interest in us and was very responsive.

Quality of Experience
Guides, Drivers and Staff
Claudia was awesome.
Transport
Orientation tour of Florence with visit to the Accademia
Orientation tour of Florence with visit to the Accademia
Florence
Quality of Experience
Guides, Drivers and Staff
Transport
Wine tour in Chianti
Wine tour in Chianti
Spain
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Raquel Ferriol
Raquel
Raquel Ferriol
Local specialist in Spain | Replied on May 29, 2023

Hello Randy and Lupe,
Thank you so much for your very kind words!

It was a real pleasure working with you and accompanying you during your trip to Spain, Italy and France.

I hope that we can meet again some time in the future!

Warmly,

Raquel

If you go to Southern Spain and are adventuro...
Spain | Sep 20 - Oct 13, 2022

J
Joe A.
Eugene, OR | Reviewed on Oct 14, 2022
If you go to Southern Spain and are adventurous, get on the internet and do your thing for 5 or 10 hours and hope you got it right. If not, hire Raquel and Kimkim. It costs a little more but you get the best location of 4 star hotels, great local guides, meet and greet at airports and train stations and great advice on travel matters.
I can't say enough about the destination hotels that Raquel selected. Hotels in Cordoba, Seville, Malaga, and other cites were in "Centro" locations...
Read more

If you go to Southern Spain and are adventurous, get on the internet and do your thing for 5 or 10 hours and hope you got it right. If not, hire Raquel and Kimkim. It costs a little more but you get the best location of 4 star hotels, great local guides, meet and greet at airports and train stations and great advice on travel matters.
I can't say enough about the destination hotels that Raquel selected. Hotels in Cordoba, Seville, Malaga, and other cites were in "Centro" locations making most sites walkable for the city tour Raquel arranged or even when we were on our own. These Andalusia cities have "Old Town" districts formed many centuries ago that I think you would want to be near so you can enjoy all they have to offer. You may never have a chance to get back so enjoy it!
We traveled Southern Spain for 2 weeks and Kimkim set everything up. Raquel recommended cities (don't miss Ronda), arranged a 9 course set menu lunch (we could only get to #6) and made the trip fun and exciting.

We then we explored Paris (Kimkim arranged the flight) for 6 days on our own (Airbnb) then back to Madrid for an additional week (Airbnb).

Best trip to start our retirement years and we'll be back to Kimkim the next time we travel.

Hotel Review
AC Hotel by Marriott Málaga Palacio
Malaga

Private elevator, roof top bar, great service

Authenticity & Character
Private elevator
Location
Located where you can walk to "Old Town" or the harbor area where we enjoyed a nice 1 hour boat cruise for $24 Euro (12 each).
Staff
Bar guys on top level always in a good mood
Cleanliness & Comfort
Nice room
Local specialist: Raquel Ferriol

Raquel was the most amazing travel consultant...
Spain | Jul 15 - Jul 23, 2022

L
Leslie R.
Willow Grove, PA | Reviewed on Jul 29, 2022
Raquel was the most amazing travel consultant. She took care of absolutely every detail, many that we didn't even think of ourselves, to make our trip run smoothly. The private tours with Sarah and Clara were perfect and the sunset cruise on Mallorca was wonderful. Raquel kept in touch with us throughout our trip via What's App and helped us with dinner reservations and late check out in Seville and cabs into Soller. She was indispensible! Read more

Raquel was the most amazing travel consultant. She took care of absolutely every detail, many that we didn't even think of ourselves, to make our trip run smoothly. The private tours with Sarah and Clara were perfect and the sunset cruise on Mallorca was wonderful. Raquel kept in touch with us throughout our trip via What's App and helped us with dinner reservations and late check out in Seville and cabs into Soller. She was indispensible!

Hotel Reviews
Sa Tanqueta de Fornalutx—Adults Only
Fornalutx

Sa Tanqueta is beautiful, relaxing, spacious, accommodating.....I can't say enough good things about it. We can't wait until we can return!

Authenticity & Character
Beautiful buildings, plantings, decor.
Location
It was great to be up in the mountains, away from the crowds of Palma.
Staff
Everyone was super friendly and helpful.
Cleanliness & Comfort
Soho Boutique Catedral
Seville

This hotel is in a perfect location to hit all of the hot spots of Seville. The breakfast buffet is extensive and the hotel management are very accommodating. We really enjoyed our stay.

Authenticity & Character
This is a nicely appointed hotel, very urban and chic.
Location
Perfect location for visiting the cathedral, palace, and other important sites.
Staff
Very helpful and accommodating.
Cleanliness & Comfort
Madrid Marriott Auditorium Hotel & Conference Center
Madrid

This hotel served it's purpose for us as a place to stay near the airport so we could more easily make our early morning flight home. I strenuously object to their "free airport shuttle". It is first come, first served. The hotel houses about 800 guests, yet their shuttles (which run only every half hour) carry about 25 people at maximum. When the shuttle is at maximum it is extremely unsafe as there are enough seats for about 12 people and luggage. That means that the other thirteen people are standing in the aisles with suitcases piled up 4 and 5 high. It was awful! I don't understand how Marriott could condone such a practice in a hotel that caters to the airport trade.

Authenticity & Character
It's a huge Marriott, very impersonal
Location
Good for accessing the airport
Staff
The check-in people were pretty cold, not at all helpful as far as how to get on the shuttle. The breakfast people and luggage storage people were friendlier.
Cleanliness & Comfort
Activity Reviews
Free day in Seville
Free day in Seville
Seville

Always nice to explore on your own. Our guide from the previous day, Clara, gave us some great suggestions.

Sevilla tapas and flamenco tour
Sevilla tapas and flamenco tour
Seville

Clara, our guide, went above and beyond, stopping the taxi to show us a local religious parade and taking us to another interesting part of the city before the actual tour. The flamenco dancing was really interesting and beautiful in a small, intimate setting and the tapas were varied and delicious.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Private sailing Mallorca
Private sailing Mallorca
Mallorca

Our captain was very skilled, the boat was clean and comfortable, the trip was great.

Quality of Experience
Guides, Drivers and Staff
Transport
Seville highlights tour
Seville highlights tour
Seville

Clara had all of the tickets and knew exactly how to tour the highlights. She is very knowledgeable and made everything interesting.

Quality of Experience
Guides, Drivers and Staff
Transport
Daytrip to Palma, Deia and Valldemossa
Daytrip to Palma, Deia and Valldemossa
Mallorca

Our guide, Sara, was wonderful. She knows so much about the island and how to get around. She geared the entire tour around our needs and capabilities and we enjoyed every minute!

Quality of Experience
Guides, Drivers and Staff
Transport
Free time in Mallorca
Free time in Mallorca
Mallorca

Always nice to explore on your own.

Local specialist: Raquel Ferriol
Raquel
Raquel Ferriol
Local specialist in Spain | Replied on Aug 01, 2022
Thank you so much for your kind words Leslie,
It really was a pleasure to host your family, and an even greater pleasure to be able to meet you in person- We couldn't keep fondest memories of your time with us!
I specially appreciate your feedback about hotel Marriott Auditorium- this type of large impersonal airport hotels aren't my cup of tea either, but sometimes (very late arrivals and early airport departures) they seem to be more convenient than other alternatives- However, we always... Read more

Thank you so much for your kind words Leslie,
It really was a pleasure to host your family, and an even greater pleasure to be able to meet you in person- We couldn't keep fondest memories of your time with us!

I specially appreciate your feedback about hotel Marriott Auditorium- this type of large impersonal airport hotels aren't my cup of tea either, but sometimes (very late arrivals and early airport departures) they seem to be more convenient than other alternatives- However, we always try to keep a standard, and the service that you mention- specially related to the shuttle service- does not meet it- which means that we'll be looking for other alternatives in the future.

Thank you again, for your time, your kindness and for trusting us with your trip- I'd love to meet you all again sometime in the future

My best,

Raquel

Family Trip to Spain 2022
Spain | Apr 17 - Apr 27, 2022

Audra
Audra M.
Australia | Reviewed on May 09, 2022
Upon finding great online reviews about KimKim, we decided to go with them for our family trip to Spain. From the first contact to the last interaction, everything went smoothly. We got excellent advise when planning our trip (it was our first time in Spain so this was important). Raquel -our local specialist- is very knowledgeable and, after making sure she understood our interests, she helped us design the perfect itinerary: Malaga, Granada, Sevilla and Madrid (including visits to Ronda,... Read more

Upon finding great online reviews about KimKim, we decided to go with them for our family trip to Spain. From the first contact to the last interaction, everything went smoothly.

We got excellent advise when planning our trip (it was our first time in Spain so this was important). Raquel -our local specialist- is very knowledgeable and, after making sure she understood our interests, she helped us design the perfect itinerary: Malaga, Granada, Sevilla and Madrid (including visits to Ronda, Setenil and Valencia) in 11 days.

The hotels were all very unique and -as per our request- historic or representative of the Spanish culture. They were all perfectly located in the historic centre, so we could easily walk to all the interesting places, and stay late for shows or drinks and walk back to the hotel easily. The service was excellent and the buffet breakfasts were superb.

Raquel also assisted us in choosing the right tours and activities to keep all the family happy and booking everything for us. We had the perfect mix of cultural, gastronomic and fun activities.

Raquel was also very diligent in making sure everything was properly booked (hotel, drivers, guides, tickets, etc.) and that each evening we had the relevant information/tickets for the next day.

The drivers were always very polite and helpful, and on time every single time. The tour guides were very knowledgeable and friendly. We could ask them all sorts of questions and they made each visit extremely interesting and informative. Bea -our tour guide in Seville- helped us have one of the best days during the trip. Federico was a wealth of knowledge when visiting La Alhambra, Tino was the best guide we could have had in El Prado museum, and Jaume in Valencia was a delight to spend the day with, just to name some, but all were fantastic.

I would definitely recommend planning and booking your next trip with KimKim. They took all the hassle and the stress of planning and travelling from us, we feel we made the most of our time in Spain, and we felt treated like royalty all the time.

Can’t wait until the next trip!

Local specialist: Raquel Ferriol
Raquel
Raquel Ferriol
Local specialist in Spain | Replied on May 14, 2022

Thank you so much Audra!

It's been a real pleasure to host you and your family in Spain- All our guides and drivers have commented on your interest and kindness- People like you make us passionate about our job!.

Hoping that our paths cross again in the future! :)

All my best,

Raquel