Vaseem Akaram

The trip was just perfect for us. The accommodations were wonderful along with the service we received at both the Lyon and Marseille hotels. Our guides were all wonderful, knowledgeable and friendly. The timing of all the activities worked great - spacing out tours, travel and free time. Vaseem was always responsive and addressed the one issue we had with driver payment quickly. I would certainly recommend Kim Kim along with all of the trip choices we had in Lyon and Marseille.

Hotel Reviews

Le Phénix Hôtel

Lyon

Beautifully renovated boutique hotel overlooking the water in Vieux Lyon. Perfect location, incredible service and delicious food. I would recommend this hotel to anyone visiting Lyon!

Authenticity & Character

Gorgeous decor and unique touches in every room.

Location

Close proximity to everything in Lyon yet not in the busiest area. Quiet and beautiful view of the river.

Staff

So welcoming and helpful with things like booking taxis, dining services and room cleaning.

Cleanliness & Comfort

Very clean throughout, daily maid service was amazing.

Radisson Blu Hotel Vieux Port

Marseille

Wonderful location - close to all sights but also a bit out of the way of the super busy Vieux port areas. Modern with all the amenities and a great breakfast. They are doing renovations but that did not disturb our stay. The front desk staff was friendly and helpful.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Reviews

Half-day tour of the Beaujolais

France

Very welcoming and unique wineries and a wonderful guide. The scenery was beautiful and wine was delicious!

Quality of Experience

Guides, Drivers and Staff

Transport

Guided tour of Fourvière & Old Lyon

Lyon

Very informational and beautiful tour of Vieux Lyon. Our guide was wonderful and took us to all the hot spots.

Quality of Experience

Guides, Drivers and Staff

Transport

Marseille food tour

France

Our guide was so friendly and took us to some unique locations that were outside of the super busy areas. Food variety was great and fueled us for the walk. We also learned so much about Marseille and enjoyed the views.

Quality of Experience

Guides, Drivers and Staff

Transport

Cassis & Bandol Rosé Wine Tour

Marseille

Gorgeous views and delicious wine. We enjoyed the beautiful market in Cassis and the very in depth wine tour in Bandol. Our guide was so knowledgeable and welcoming and the drive let us see so many different parts of Marseille and the countryside.

Quality of Experience

Guides, Drivers and Staff

Transport

Vaseem was an incredible resource for our trip. As a busy working mom, I did not have the time to research, plan and book activities for our Spring Break trip to France . . . Finding KimKim and their team of experts solved all my problems! And, they curated a more amazing trip than I ever could. He also planned a few days in the south of France to a super fun area I would have never thought to explore. It was a welcome break from the busy cities we explored on the front end of the trip. I highly recommend Vaseem & KimKim!

Hotel Reviews

Hotel du Jeu de Paume

Paris

The Hotel Jeu de Paume was exquisite! It's in the perfect central location for all fun activities. Furthermore Terry at the front desk had incredible restaurant recommendations. We had a great 2 story room with 2 bathrooms which was a good fit for our family of 4.

Authenticity & Character

Location

Central! Close to metro stops and all the things we want to see.

Staff

Cleanliness & Comfort

Hotel de l'Amphithéâtre

This hotel is difficult to get to if you have a car. You have to park in the central parking and walk with your bags. The breakfast was lovely! Our room was small for 4 people, but the staff was great overall.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Activity Review

Discovery tour of Paris by vintage car

Paris

The discovery tour was so fun - a great way to see all of Paris in a mere 2 hours. The guides were fairly good, but one wasn't totally fluent.

Quality of Experience

Guides, Drivers and Staff

Transport

A family trip to Paris and Normandy.

The trip went exactly as planned except for some things which were beyond anyone's control. The drivers were on time an professional and accommodations and quick pivots were made when necessary.

Vaseem was helpful and responsive during the planning of the trip. We were not easy clients as our dates changed and we were not always quick to respond.

During the trip I needed to be in touch with KIMKIM and using the numbers we were given had response back in very short order and problems solved.

Vaseem recommended a food tour in a part of Paris we had never been. It was a great suggestion. In fact all the guides arranged by Vaseem were top notch.

Well done.

Activity Reviews

Tour of D-Day Sites

France

the Canadian museum at Juno was informative. Our guide was well informed and new how to navigate the sites adn locations.

Quality of Experience

Guides, Drivers and Staff

Transport

Visit of the Domaine de Chantilly

Chantilly

An incredible place with an amazing collection.

Food tour in Belleville

Paris

The guide was knowledgeable, on time and fun! We learned about cheese , chocolate and the difference between a restaurant and and brasserie.

Quality of Experience

Guides, Drivers and Staff

Day Trip to Mont-Saint-Michel

France

The Abbey was closed! No one knew and no one seemed to know why. Our guide did a quick pivot and the rest of the day was still great.

Quality of Experience

Guides, Drivers and Staff

Transport

We had a wonderful time in France. Vaseem, Lucie, and Audrey took good care of us and helped us navigate our first trip abroad as a family of four. The highlight of our trip was Paris. We loved the guided museum tours and especially loved our Pastry Tour of Le Marais with Rachelle!

Hotel Reviews

Hotel de l'Amphithéâtre

It was very quiet and the staff were all friendly. A bit dated but charming.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Disney Sequoia Lodge

The lobby and restaurants with breakfast buffet were great. The rooms are very dated and the beds a bit uncomfortable.

Authenticity & Character

Location

Ten minute walk to the parks.

Staff

Cleanliness & Comfort

Activity Reviews

Visit of the Eiffel Tower with access to the summit

Paris

The views from the top are incredible!

French macaron bakery class for families

Paris

The location of the class was very cool, we had no idea we would be in Les Galeries Lafayette. It was nice and quiet in the baking room but not totally sure it was worth our time if I’m being honest. Not super interactive for our 5 and 7 year old.

Quality of Experience

Guides, Drivers and Staff

Louvre Treasure Hunt

Paris

The Louvre is overwhelming but we were thankful to have Claire as a guide. She had a fun game for the kids to hunt for specific parts of paintings which kept them engaged. We were not prepared and the kids were thirsty and hungry and water was not easily accessible in the museum. With that aside it was a great time!

Quality of Experience

Guides, Drivers and Staff

Guided visit, wine and olive oil tasting at Chateau Romanin

France

Lovely winery, knowledgeable staff and stunning scenery!

Quality of Experience

Guides, Drivers and Staff

Self-guided exploration of Aigues-Mortes and Safari in Camargue

France

While the driver was so sweet and friendly, this tour just missed the mark for us. The advertised photos are a bit misleading. There are no wild horses in France as our guide informed us, we drove around to fenced in horses, a very cool salt marsh, some flamingos, and a fenced in bull pen. There was no tasting of local products, we were late due to an issue with weather, but I don’t believe it would have been included either way.

Quality of Experience

Guides, Drivers and Staff

Day in Disneyland Paris - 2 Parks

France

Half day visit to the Royal Versailles with transfers

Paris

Quality of Experience

Guides, Drivers and Staff

Transport

Pastry Tour of Le Marais

Paris

This was a hit with all four of us, Rachelle was kind, knowledgeable, and a not bit gimmicky. We had a wonderful time with her and didn’t want it to end! Also, the pastries were delicious!

Quality of Experience

Guides, Drivers and Staff

Transport

This trip was several weeks in the making. There were some changes along the way and all booked and suggested experiences were spectacular. Vaseem was patient and took a lot of pride in making sure that my wife and I saw France through the same bright lens he saw through.
Each day was thoughtfully planned. Not hurried, we were able to explore at a decent pace. There was careful consideration given to daily and weekly activities. We used the underground, Uber, bicycles when we were not able to explore on foot.
All accommodations were excellent as were the ease of being able to download tickets or directions as we proceeded. Vaseem checked in on occasion and minor adjustments were able to be made in real time.
Thank you for a most memorable experience. Thank you Vaseem, thank you KimKim. Most professional.

We had a lovely trip. I do have a couple of reservations, which I'll talk about below.

First, I should say that Vaseem was very responsive and helpful. We probably contacted him more than he would wish while we were traveling! We did find one of the hotel rooms quite cramped, and we don't think 15 square meters should be called "spacious" for a couple, especially with a huge bed taking up most of it. But my main reservation is about the Kimkim model in which buyers get no breakdown of costs. This makes it very hard to tell whether we are getting reasonable value for the money, and to weigh and choose different elements. We chose to reduce the level of hotels, but in retrospect might have dropped some of the private pickups instead. These were very uneven in service. On the plus side, all the drivers were on time. But we expected help with luggage (being rather old), and while some were great about this, one young fellow in Lyon led us on a long bag drag without offering help, just peeking around occasionally to see if we were trailing along behind. We passed a line of taxis we would have loved to jump into instead.

We greatly enjoyed the Beaujolais wine tour with Eddie and Roman history tour with David. For each of the tours we were given inaccurate information about the meeting place and time, which led to some unnecessary worry and inconvenience. We liked most of the hotels, except for getting luggage up and down spiral staircases. The most charming was in Montpellier (luckily the kind concierge gave us a room in the portion of the hotel with an elevator, so there was only a little bit of spiral staircase). Our hostess in Avignon was extremely helpful with advice about sights and restaurants.

Anyway, thank you to Vaseem and the tour guides. To Kimkim management, please be more transparent about costs. I know we're not the only travelers who want this.

We had a wonderful trip. Vaseem was very responsive to our questions during the planning and throughout the entire ten days. The pastry tour, cooking class, Champagne tour and D Day beaches were the highlights of the trip.

Hotel Reviews

Hôtel Place du Louvre - Esprit de France

Paris

This was our favorite hotel! The staff and breakfast were amazing! The rooms were smallish yet very clean and comfortable. Can’t say enough about the staff. They were more than willing to help us with our many questions about getting from one point to another.

Authenticity & Character

Location

Central location

Staff

Cleanliness & Comfort

HOTEL CAMPANILE REIMS CENTRE - Cathédrale

Reims

This was a lovely hotel. The staff were very accommodating and the breakfast was adequate. Really great coffee station. Rooms were clean but a little warm.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Hotel Spa Pasino

Le Havre

We stayed here just one night but the staff could not have been more accommodating. The breakfast was delicious as was the complementary drink and dinner that evening we arrived. We also enjoyed the pool and hot tub.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Chateau de Bellefontaine 4*

Bayeux

This was a very charming chateau. They let us order room service the night we arrived as we were quite late. The breakfast was delicious.

Authenticity & Character

Location

Staff

Cleanliness & Comfort

Edgar & Achille

Paris

The hotel was very lovely and decor was ultra modern. Bathrooms are very small. The breakfast was across the street at the restaurant and was really an amazing breakfast.

Authenticity & Character

Location

Did not love the location. Very far off the beaten path.

Staff

Cleanliness & Comfort

Activity Reviews

Audio-guide visit of the Eiffel Tower with access to the summit

Paris

I loved the visit to the Eiffel Tower at night. It was just magical.

Quality of Experience

Guides, Drivers and Staff

Transport

Discovery tour of Paris by vintage car

Paris

We loved this tour! Our driver was awesome and answered our many question along the way.

Quality of Experience

Guides, Drivers and Staff

Transport

We had the best time in France. We worked with Vaseem. He was so helpful planning our trip. He had everything planned from picking us up at the airport, taking us to our hotel, to lining up cooking classes and booking our train tickets to wine country. We will definitely use KimKim again for future travels.

Vaseem was great. We particularly loved Sandrine (Louvre treasure hunt) and Regis (Normandy DDay beaches). Making macarons in Montmartre was lots of fun. Timed tickets were a good idea, but, given the time, I would have booked them myself. Eiffel Tower visit was chaotic, but I wouldn't attribute that to Vaseem. The Seine cruise wasn't worth the time and money spent.
Problematically, Kimkim doesn't break down the costs of each item, which doesn't allow users to decide if they want to spend money on each activity. But I can't fault Vaseem for anything. He was more than patient and accommodating.