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Reviews for AZUKI TOURS
4.8

AZUKI TOURS

... An awkward moment when you can’t speak the local language, unable to bargain to order food nor asking for directions;
... An annoying feeling getting cheated and prices became doubled from the locals just because you are a foreigner;
... A total frustration when the weather is bad, having normal travel sickness such as diarrhea or mosquito bites..

Trust us! We have been in that situation before and it was no fun at all especially when you have spent your entire savings just for a perfect vacation.

We learn to understand people because everyone is unique and has different preferences. We are a team of passionate local and international travelers who wants to bring the beauties of our home country Malaysia closer to the world. We consistently try to find the gems in Malaysia and pack it in a nice holiday package to offer to our customers including resolving all the issues above. Travel stress free, be the king and queen in your own travelling itineraries.

Our aim is to make an unforgettable holiday package for everyone. As the saying goes:

People will forget what you said,
People will forget what you did,
But people will never forget how you made them feel..’Maya Angelou’

For us its “All About Traveling” and we know that the most beautiful time in the year should be without any disappointments. That’s why we “Empower Digital Traveling” to give you information and insights via your fingertips even before you travel. Let your mind already be there, while let the rest be handled by us !

We cannot express how our heart belongs to Malaysia, but we would love to invite you to come here and embrace it for yourself; the Beaches, the Mountains, the People, the Culture, the historical Events, the Rainforest, the Love and the Food.

Please write to me for me to share to you a memorable Malaysia customized tour.

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for AZUKI TOURS

Very professional and knowledgeable
Malaysia | Sep 29 - Oct 5, 2024

J
johanna f.
Auburn Hills, MI | Reviewed on Oct 08, 2024
Everyone that helped us throughout the tour were very helpful, knowledgeable, and proactive. They all knew we had limited time at each site, so they arranged their respective itineraries accordingly to ensure we saw as much as possible. All guides and drivers were very professional and experienced. They all paid attention to detail and ensured our comfort throughout the long drives to each site. My daughter and I really enjoyed our time during this tour. Read more

Everyone that helped us throughout the tour were very helpful, knowledgeable, and proactive. They all knew we had limited time at each site, so they arranged their respective itineraries accordingly to ensure we saw as much as possible. All guides and drivers were very professional and experienced. They all paid attention to detail and ensured our comfort throughout the long drives to each site. My daughter and I really enjoyed our time during this tour.

Activity Reviews
Kuala Lumpur: Batu Caves & City Tour
Kuala Lumpur: Batu Caves & City Tour
Kuala Lumpur

I wish the guide would of explained to us more about the history and significance of the temple. Our time was limited to the general area at the bottom of the steps. I didn't realize that there was more to the site than just the steps and caves. We did not see the surrounding area. We ended up learning more about this site through our driver than the actual guide.

Quality of Experience
Guides, Drivers and Staff
Guide should have explained the significance and history of the site a bit more in detail
Transport
Kuala Lumpur: Petronas Twin Towers
Kuala Lumpur: Petronas Twin Towers
Malaysia

I wish the guide should have taken us to an area where we could see the two towers from a distance so we can take photos and appreciate the architecture. We were immediately taken inside so we could get in line and wait for our turn.

Local specialist: Faida Amin

An absolutely fantastic tour service. Not onl...
Malaysia | Jul 19 - Jul 29, 2024

Mark
Mark F.
the Netherlands | Reviewed on Jul 30, 2024
An absolutely fantastic tour service. Not only were they available to answer any questions 24 hours a day, more importantly they really cared about our enjoying our trip. I highly recommend them. All our local guides and drivers were terrific! Read more

An absolutely fantastic tour service. Not only were they available to answer any questions 24 hours a day, more importantly they really cared about our enjoying our trip. I highly recommend them. All our local guides and drivers were terrific!

Hotel Reviews
Sukau Greenview Lodge
Kinabatangan River

I stayed at the Sukau Greenview Lodge in Sandakan for three nights. While the accommodations were okay, given that it’s in the jungle, I wasn't expecting high-level amenities. They were great about some things, like the air conditioning which was terrific, but not so good about others, such as only accepting cash. I had no Malaysian ringgit and wanted to buy an ice cream but couldn't because they didn't accept credit cards. The staff at the desk weren't very helpful, but the guides were excellent.

Pangkor Laut Resort
Lumut

I chose this hotel as it was recommended by a friend, and it didn't disappoint!

Activity Review
Sandakan: Sepilok Rehabilitation Centre
Sandakan: Sepilok Rehabilitation Centre
Sandakan

I visited the Sepilok Rehabilitation Centre in Sandakan, and while the center itself was nice and the guides and staff were terrific, it felt a bit too much like a zoo for my taste. I personally enjoyed the part of the trip where we were in the wild more, especially at the Greenview Bed and Breakfast in the Borneo jungle. The nature in the area was absolutely stunning and exactly what I traveled for.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Aug 05, 2024

Dear Mark & Andrew,
Thank you so much for your wonderful feedback!

It’s great to know that our team’s dedication to ensuring you had an enjoyable trip made a difference. We’ll be sure to pass along your kind words to our local guides and drivers—they’ll be delighted to hear your praise. Your recommendation means a lot to us, and we look forward to the opportunity to serve you again in the future!

Safe travels,
Faida from Malaysia

Incredible trip to Borneo, seamlessly organised
Malaysia | Jul 1 - Jul 7, 2024

L
Lucy C.
| Reviewed on Jul 15, 2024
Faida organised a trip to Borneo for my family in collaboration. She was great at making changes or incorporating my wishlist. We absolutely loved it. I was a little hesitant to book as I had never gone via KimKim but the experience was incredible. They were able to organise details I would never have been able to figure out. From the moment we were picked up from the airport - every transfer was seamless and on time. It meant I was never thinking about "what next" or "how do we get a taxi?"... Read more

Faida organised a trip to Borneo for my family in collaboration. She was great at making changes or incorporating my wishlist. We absolutely loved it. I was a little hesitant to book as I had never gone via KimKim but the experience was incredible. They were able to organise details I would never have been able to figure out. From the moment we were picked up from the airport - every transfer was seamless and on time. It meant I was never thinking about "what next" or "how do we get a taxi?" as it was all done. It felt like I had a team behind the scenes running the holiday so all I had to do was enjoy it.

We spent a a few days in the jungle, then a few on the islands and it was an ideal mix (it was a one week holiday). We saw so many animals in the wild including probiscos monkeys, orangatangs, baby turtles, tarsiers (the big eyed cuties) and many many more. Our itinerary was a two half days / one night in Sepilok, 2 nights on the River Cruise (Wetlands Resort was great, as was Omar our guide) , a night on turtle island then a two nights at the Dive Resort in Lankayan Island. The diver resort was absolute paradise with incredible snorkelling (good for kids), swimming with turtles (they just graze the sea grass casually most of the time) and seeing baby turtles hatch and run on the beach. The set up is like Bora Bora - so luxurious. The staff were also wonderful.

I normally organise holidays myself but I am so glad I did it via Faida. She made everything work like clockwork and she set up a WhatsApp group so if I had any changes or questions while on holiday, they were able to answer them. I didn't realise but a lot of transfers are by boat and there was no way I would have known when they all leave and arrive. However, thanks to Faida - this was all sorted. I was also worried about the timings of everything as it seemed like a lot to fit in, but it worked very well and everything was timed perfectly.

This was a wonderful holiday for our whole family. I cannot recommend Faida highly enough.

Hotel Reviews
Walai Penyu Resort Libaran
Sandakan

This doesn't promise to be a fancy experience - but even for "glamping" this was quite basic. However, that becomes part of the appeal - you get to see the village and the way villagers live (but again, this is very basic). The food and staff were great. It is very rustic - think table and chairs on the beach. The part that was oddly disappointing was the turtles. Compared to other islands, where I saw many adult turtles and babies live hatching - the island had about 3 nests only. I also worry that if they are holding turtles back for tourists to "release" - then it's not ideal for the baby turtles who must sit in a bucket. I would see this island for an off the beaten track tour of what village life is like.

Authenticity & Character
Location
it's an island
Staff
Cleanliness & Comfort
It is very basic but they tell you that - there is no air conditioning
Kinabatangan Wetlands Resort
Sandakan

Lovely hotel in the jungle. Very comfortable. Excellent staff and food. You fall asleep to the sounds of the rainforest.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Lankayan Island Dive Resort

INCREDIBLE EXPERIENCE! This place is magical. From the chalets that sit over the blue water, to being able to swim with turtles - it was one of the favourite experiences. Everything about this place was wonderful.

Authenticity & Character
Location
Dreamy island. Ample fish to look at while snorkelling. Lovely accessible reef.
Staff
Cleanliness & Comfort
Luxurious!
Activity Review
Kinabatangan D1
Kinabatangan D1
Malaysia

Omar was an excellent guide - definitely worth doing. We saw so many animals in the jungle.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024
Dear Lucy, Thank you so much for your incredibly kind words and glowing review! It was an absolute pleasure organizing your family trip to Borneo, and I'm thrilled to hear that you all had such a fantastic experience. I'm delighted that we could tailor the itinerary to include all the highlights you wanted to see, from the jungles to the islands, and that everything ran smoothly for you from start to finish. Your appreciation for the seamless transfers and the behind-the-scenes support... Read more

Dear Lucy,

Thank you so much for your incredibly kind words and glowing review! It was an absolute pleasure organizing your family trip to Borneo, and I'm thrilled to hear that you all had such a fantastic experience.

I'm delighted that we could tailor the itinerary to include all the highlights you wanted to see, from the jungles to the islands, and that everything ran smoothly for you from start to finish. Your appreciation for the seamless transfers and the behind-the-scenes support means a lot to us. Creating memorable and worry-free holidays is exactly what we aim for, and I'm so pleased we could exceed your expectations.

Thank you once again for choosing KimKim and for your heartfelt recommendation. If you ever decide to explore another destination, please don't hesitate to get in touch. We'd love to assist you in planning your next adventure!

Warm regards,
Faida from Malaysia

Had an amazing trip in Malaysia. Faida was an...
Malaysia | Apr 27 - May 14, 2024

M
Muzaffar H.
South Africa | Reviewed on Jun 28, 2024

Had an amazing trip in Malaysia. Faida was an amazing trip planner. Planned the trip exactly as I asked. She fulfilled all requests and changes etc and organised amazing people to take us around Malaysia. Definitely recommend

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024

Dear Muzaffar,
Thank you so much for your kind words! I'm thrilled to hear that you had an amazing trip in Malaysia and that I could assist in planning it exactly to your specifications. It was a pleasure fulfilling your requests and arranging for wonderful experiences throughout your journey.

Your recommendation means a lot to me and I truly appreciate your feedback.

Wishing you many more incredible travels ahead!

Warm regards,
Faida from Malaysia

We appreciated having someone that could arra...
Malaysia | Jun 3 - Jun 7, 2024

B
Beth K.
Portland, OR | Reviewed on Jun 21, 2024
We appreciated having someone that could arrange tours and hotels for us. We found that the descriptions and photos of the tours were more glowing than our experience. Also, the hotel photos were incorrect in one instance. All of the guides and drivers were punctual and polite. We especially enjoyed our guide/driver Seong in Penang, he did an excellent job showing us the important sights as well as offering us choices of what we wanted to see.
The guide in Cameron Highlands was...
Read more

We appreciated having someone that could arrange tours and hotels for us. We found that the descriptions and photos of the tours were more glowing than our experience. Also, the hotel photos were incorrect in one instance. All of the guides and drivers were punctual and polite. We especially enjoyed our guide/driver Seong in Penang, he did an excellent job showing us the important sights as well as offering us choices of what we wanted to see.
The guide in Cameron Highlands was knowledgable about the tea farms and the Mossy Forest. The tea shop was very crowded with families and we had a long wait to order our tea and didn't get to have the tour.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Jul 15, 2024
Dear Beth & Dar,
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you appreciated our assistance in arranging tours and hotels, and that you had positive experiences with our guides and drivers, particularly Eng Seong in Penang and your guide in Cameron Highlands.
We're sorry to hear about the discrepancies between the tour descriptions/photos and your actual experiences, as well as the incorrect hotel photo. Your feedback regarding these matters... Read more

Dear Beth & Dar,
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you appreciated our assistance in arranging tours and hotels, and that you had positive experiences with our guides and drivers, particularly Eng Seong in Penang and your guide in Cameron Highlands.

We're sorry to hear about the discrepancies between the tour descriptions/photos and your actual experiences, as well as the incorrect hotel photo. Your feedback regarding these matters is invaluable to us, and we will certainly review and address these issues with our team to ensure better accuracy and transparency in the future.

Regarding the crowded tea shop experience in Cameron Highlands, we apologize for the inconvenience you faced. We understand how frustrating it can be to have such an experience disrupt your enjoyment of the tour.

Your insights help us to continually improve our services, and we appreciate your understanding and patience throughout your trip.

Warm regards,
Faida from Malaysia

Malaysia Trip
Malaysia | May 10 - May 19, 2024

E
Elke J.
Austria | Reviewed on May 21, 2024
Faida was very helpful and flexible during the planning period and also available and helpful during the trip. Malaysia is an amazing country full of adventure and beautiful nature. Flights and transfers really worked well.
Also the tour guide in Penang, Lester, was excellent - his overall knowledge of culture, country and people made my stay really pleasant.
The driver in Langkawi, Shiny, was excellent - very professional and friendly. In a short time I really got a good... Read more

Faida was very helpful and flexible during the planning period and also available and helpful during the trip.

Malaysia is an amazing country full of adventure and beautiful nature. Flights and transfers really worked well.
Also the tour guide in Penang, Lester, was excellent - his overall knowledge of culture, country and people made my stay really pleasant.

The driver in Langkawi, Shiny, was excellent - very professional and friendly.

In a short time I really got a good impression of the variety of Malaysia.

Activity Reviews
Penang: City D1
Penang: City D1
Penang

Lester was a perfect guide - very professional and a perfect company.

Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi: Island Hopping (Half-Day)
Langkawi: Island Hopping (Half-Day)
Malaysia

Driver was professional and friendly. Boat driver was unfriendly and not motivated to inform about anything. He only informed us about times when to be back. Islands are beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Langkawi: Skybridge & Mangrove
Langkawi: Skybridge & Mangrove
Langkawi Island

The Mangrove Tour was amazing - animals and really great nature. Boat driver was excellent - very friendly and gave us a lot of information. Weather in the afternoon was not good - because of the fog there was no view from the top of the cable car.

Quality of Experience
Guides, Drivers and Staff
Transport
Flight en-route via Kuala Terengganu: Redang Island - Kuala Lumpur {{start_location}} and {{end_location}}
Flight en-route via Kuala Terengganu: Redang Island - Kuala Lumpur {{start_location}} and {{end_location}}
Malaysia
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on May 24, 2024
Hi Elke,
Thank you so much for your wonderful feedback!
It's great to know that you found Malaysia to be an amazing country filled with adventure and beautiful nature. We are pleased that your flights and transfers went smoothly. We're also glad that Lester, our tour guide in Penang, provided you with excellent service and enriched your experience with his knowledge of the culture, country, and people. Additionally, we are happy to hear that Shiny, your driver in Langkawi, was both... Read more

Hi Elke,
Thank you so much for your wonderful feedback!

It's great to know that you found Malaysia to be an amazing country filled with adventure and beautiful nature. We are pleased that your flights and transfers went smoothly. We're also glad that Lester, our tour guide in Penang, provided you with excellent service and enriched your experience with his knowledge of the culture, country, and people.

Additionally, we are happy to hear that Shiny, your driver in Langkawi, was both professional and friendly.

We are thrilled that, in a short time, you were able to get a good impression of the variety Malaysia has to offer. We hope to welcome you back for another adventure in the future!

Regards,
Faida

An amazing and memorable trip to Melaka & KL!...
Malaysia | Mar 1 - Mar 5, 2024

S
Stephen W.
Singapore | Reviewed on Mar 09, 2024

An amazing and memorable trip to Melaka & KL!
Faida was great from start to end - patient in developing a perfect itinerary, regular updates and a very clear process. Then on hand (with Ieqa) to answer any queries during the trip.
Our local driver & guides (Vikram, Sha, Eddie, Fuad & Eddie) were wonderful, offering deep local insight and genuine friendship.
One minor factor is allowing & being prepared for longer transit times if travelling by car in and around KL.
An unforgettable experience, thank you to Faida & team ❤️

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Mar 11, 2024
Hi Stephen!
Thank you for your kind review. I enjoyed organising your trip to Malaysia and it means a lot you had a good time in this beautiful country.
I have taken note on the transit time to make it a bit longer for future travellers. We are just afraid if time doesn't permit for the next places to be visited in the lists. Nevertheless, we will discuss this with our guides on how to improve the situation. Send my regards to Ian as well and I hope that in future you would have more... Read more

Hi Stephen!
Thank you for your kind review. I enjoyed organising your trip to Malaysia and it means a lot you had a good time in this beautiful country.

I have taken note on the transit time to make it a bit longer for future travellers. We are just afraid if time doesn't permit for the next places to be visited in the lists. Nevertheless, we will discuss this with our guides on how to improve the situation.

Send my regards to Ian as well and I hope that in future you would have more days to visit us. Perhaps Malaysian Borneo this time!

Take care & Stay Safe!

Kind Regards,
Faida from Malaysia

Faida went above and beyond
Malaysia | Aug 13 - Aug 19, 2023

M
Megan D.
Angola | Reviewed on Aug 22, 2023

Faida was so helpful and went out of her way to make this trip exactly the experience I was hoping for and all on short notice! She was a miracle worker and it was a truly memorable experience.

Local specialist: Faida Amin
Faida
Faida Amin
Local specialist in Malaysia | Replied on Aug 23, 2023

Hi Megan,
Thank you for taking sometime to give your feedback. I am happy that you had the chance to experience some parts of Borneo's hidden gem. If there's anything I can do to improve our offering, please let me know!