JayWay Travel

Our guides were outstanding. Lucy in Prauge provided a detailed history of her country. We learned so much from her . Bernie in Salzburg was very informative as well and recommended many things to see and do as well as places to avoid. Our guide in Vienna was very excellent too. She spent extensive time with us and made sure we were comfortable with the transportation in the city. She was super smart on all of the history of Vienna. Our guide Alice in Budapest was very kind and took lots of time with us . All of them were so very good!!!

We could not have done this trip through Croatia and Slovenia without Nico or our local contact, Lucija! Lucija was very detailed in her directions, instructions, and was always very quick to respond if we needed assistance. Everything was pretty seamless and we had an amazing trip. The guides in each city were knowledgeable and personable. I would recommend Kimkim to everyone!

Trip was great, well coordinated, Jared was always immediately available with help / guidance along the way, even when I was abroad. I would recommend Mostar for future guests in place of Travnik day trip, but all else was interesting to see. Jared is the best!

Antonija and Jared did a great job planning and coordinating our ten day trip to Croatia. In Split our guide Andre took us on a great trip yo Plitvice Lakes. Hvar is a magical island and our favorite stop on our tour. Villa Nora was superb. In Dubrovnik our highlight was visiting (and tasting) an oyster farm in Ston.

The KimKim Team truly came through beyond my expectations for this short, but very memorable trip to Poland. The hotel choices were excellent, well except for one, but fortunately all others were top class. The drivers were very professional, puntual and friendly. The tours I booked were amazing, but also had plenty of time to spend on my own exploring Krakow and Warsaw. My visit to Auschwitz was with a private driver and guide. I strongly recommend it to avoid the crowds even in late November. Krakow is jut beautiful all around. The visit to Czestochowa was perfect to break the long drive between Warsaw and Krakow. They even drove me through various castles called the Eagle Nest drive. Upon my arrival in Warsaw they provided me with a local cell phone which I could use to contact their local agent Igor Setkowicz. Igor was amazing. He was very attentive to my needs throughout the trip. I book the trip through KimKim’s trip advisor Jared Reisman here in the USA. He also was extremely responsive of any questions or changes during the booking process and trip. I loved the KimKim contact online interface and the various things you can sign up for. They also provide you with online maps of places of interest, dining, etc. Which ai used quite a bit. Overall I will strongly recommended giving these folks a call if you are going to Poland or you are traveling anywhere else where you need to be more independent and not tied to a specific group travel. Before I decided to go with KimKim I tried to book my journey through other agencies I have use extensively in the past like Alexander & Roberts, Kensington Tours and Abercrombie & Kent. KimKim beats them all by far when it comes to customer service.

We started in Prague and first meet with Sasha our contact. Sasha reviewed our trip and had several suggestions. Our guides in Prague were all outstanding, being willing to answer all our questions. In all cases our transfers to the next city was seamless, thank you so much.
Budapest was the same, a great experience.
In Ljubljana we met Lidija who again reviewed our plans and made suggestions. We are so glad that we followed through with suggestions given to us throughout this trip. Guides were great and travel connections were seamless.
If we have to put a negative into this section, the only thing is the five day walk around the three lakes. This is so minor but here we go. Day two had us walking through very muddy trails which really were unsuitable, we should have returned to our hotel by the way we came. Day four had us walking along a path covered by fallen trees which really needed clearing. At times we thought we would have to turn back.
Thanks for a great experience in Central Europe.

Everyone was so accommodating in terms of what my family and I required! Our on-site planner greeted us with nothing but recommendations and the trip could not have gone better!

Everything about working with kimkim and Nico and the team was top notch.. I am in the travel and customer service industry, and I was incredibly impressed with the thoroughness and service we received - 5 stars!

We had an absolute amazing experience with KimKim and enjoyed our trip thoroughly in Croatia. Josipa especially was extremely helpful, and checked in on every little details. Will definitely recommend KimKim to others.

I appreciate Nico asking what my interests are, because he was able to tailor our trip exactly to that. Lidja met us at our hotel, bought us a drink and talked to us a long time about the itinerary. We really appreciated the phone and outlet converters. She was very watchful and responsive the entire trip. Our walking tour of Ljubljana helped us get our bearings of the town, which is the most beautiful capital city I've seen. We enjoyed the trip to and from Idrija because our driver was interesting and gave us a perspective of the different cultures in Slovenia. The mine was also a really good tour. Then we met Midja, who was the nicest driver and really went out of his way to give us the best tour. He took us on a few detours that turned out to be scenic as well as practical. He walked with us to the ticket offices, helped check us into our accommodations, and even accompanied us on some short hikes. We thought Postonja Caves was very touristy but still worth the trip. We absolutely loved Skocjan Caves and would go there again. The Predjama Castle was also awesome, but I would also have liked to take the tour below the castle through the caves there. I was glad Piran was kept on the list, even though it was not on my list, but Piran turned out to be a gem. I would have stayed another day had I known was a sweet place it is. Our rafting trip in Bovec on the Soca River was really fun and memorable. We got in a lot of walking/hiking and Midja took us to see interesting places on the way to and out of Bovec, such as Ravelnic, the trenches from WWI, and Kluza Fortress. Going over the Vrsic Pass with Midja driving was a very nice experience. He stopped several times for us to admire the scenery and stretch. Lake Bled was a bit more busy than we expected, but Midja took us on a wondrous tour on our way to Lake Bohinj. We walked one way along the Vintgar Gorge, and drove through a high plateau and around the lake. He taught us about local food in a restaurant up at Vogel. Our last day was spent biking through some of the most scenic Alpine villages on our way to Radovljica, to experience the Slovenian bees. Our bike tour guide was very considerate and I could have talked with the beekeeper in Selo for hours.