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Once Upon a Trip

As in country experts, our services ensure your vacation exceeds all your expectations.
We create tailor-made New Zealand tours. We know this country, these regions, and accommodations in a way that the internet won't allow you to. We specialize in custom New Zealand and South Pacific Island itineraries.

Our philosophy is to listen to your vacation dream and then using our first-hand experience of living and traveling all corners of New Zealand, to design the trip of a lifetime specifically for you. No two customers are alike so no two New Zealand vacations we create are alike.

Once Upon a Trip is part of the following groups: Fiji Travel Agents, New Zealand Travel Agents

Featured trips & expertise

Top itineraries and travel advice

Recent Trip Reviews for Once Upon a Trip

Michelle was amazing.
New Zealand | Nov 10 - Dec 2, 2024

H
HERE AT H.
Canada | Reviewed on Dec 06, 2024
Michelle was amazing. She seemed to know what we needed even more than we did! The accommodations were exactly what we liked and their locations couldn't have been any better. The tours she arranged and extra suggestions she provided were wonderful.
Thank you again Michelle for everything you did to make this a perfect holiday.
Read more

Michelle was amazing. She seemed to know what we needed even more than we did! The accommodations were exactly what we liked and their locations couldn't have been any better. The tours she arranged and extra suggestions she provided were wonderful.
Thank you again Michelle for everything you did to make this a perfect holiday.

Hotel Reviews
The Great Ponsonby ArtHotel
Auckland

Great breakfast and good location

Woodlyn Park

It may be ok if you have young kids as it is unique. As an older couple, it was very dated and needed some attention.

Timber Trail Lodge
Ongarue

Food was great, room was comfortable and scenery spectacular.

Mountain Heights Lodge
Ruapehu

The room was comfortable and had everything we needed. Good location. The only problem was the highway traffic noise at night.

QT Wellington
Wellington

Loved this place. So unique and wonderful breakfasts!

Pear Orchard Lodge
Nelson

Very unique accommodation. Our rooms were nice and we appreciated the use of the large kitchen. Quiet with beautiful scenery

The Vicarage Geraldine
Geraldine

This was one of our favourite accommodations. The renovation work and history behind it is beautiful. The best laid-out bathroom of all of our stays. Breakfast next door was great.

Aoraki Court Motel
Aoraki/Mt Cook Village

A pretty basic hotel room. The scenery was beautiful but getting around the village and finding parking with all of the tourists was a little crazy. But couldn't have asked for a better location

Distinction Te Anau Hotel And Villas
Te Anau

Having a hotel room that looks right out onto the lake was wonderful. Comfortable room and good breakfast provided. Good location.

Criffel Peak View B&B and Apartment
Wanaka

Room was nice and breakfast was ok. The hosts are a little 'intense', but nice enough. Parking was a bit of an issue.

Activity Reviews
Timber Trail Day 1
Timber Trail Day 1
Ongarue

An amazing ride. The electric bikes were a must for us...we couldn't have done it without them.

Black Abyss - Abseiling, ziplining and black-water tubing
Black Abyss - Abseiling, ziplining and black-water tubing
Waitomo

A truly unique experience. Our guides were fun and appreciated the warm drinks and food during the tour. The only down side was not being able to take your own pictures. They took some and you could buy them at the end, but let's say that photography is not their forte. :-)

Great Taste Trail (Bike day ride) self guided (E-bike Option) - Kaiteriteri to Mapua (43km)
Great Taste Trail (Bike day ride) self guided (E-bike Option) - Kaiteriteri to Mapua (43km)
New Zealand

The trail itself was ok. Unfortunately a lot of the little artisan galleries along the trail were closed which would have made things more interesting. A great little coffee shop and good restaurants though.

Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
Aqua Taxi - Slice of Paradise (boat + optional walks) - full day
New Zealand

We were not exactly sure how this was supposed to work. We told the guide that we preferred to spend more time hiking than on the boat. He was excellent and pointed out some options that would work for us and it turned out to be a wonderful day. Great people running this and a small boat so you're not crammed into a big boat with a lot of other people.

The Road to Mesopotamia - High Country Station 4WD tour
The Road to Mesopotamia - High Country Station 4WD tour
Geraldine

Partly our fault. We had read the description of a different tour with a similar name. We thought we would be going on a tour of a sheep farm with a sheep shearing demonstration, etc. that included lunch and wine and all of the trimmings. This tour consisted of riding in a large touring van (4WD description was slightly misleading) for 7 hours, mostly on gravel roads, with short stops to point out trees and livestock. There was no sheep farm tour, no 4WD like we were expecting (Jeep or ATV), lunch consisted of half a sandwich with a piece of banana bread that we ate in a lawn chair at the side of a road beside a settling pond. The guide was nice and did his best to pass on his local knowledge but I think even he was bored. Perhaps if you were in your 80's, this may have been enough but for us, it was a complete waste of a day.

Cycling the Hawea and Wanaka Trails
Cycling the Hawea and Wanaka Trails
New Zealand

Loved this! The scenery was beautiful, the guide was informative and there was just enough easy and hard biking to make it interesting.

Doubtful Sound Day Cruise
Doubtful Sound Day Cruise
New Zealand

We lucked out in the fact that it was a beautiful sunny day after a rainstorm the day before. So there was still water in the waterfalls but clear skies so that you could see for miles. Enjoyed the catamarans (although it got a little long towards the end) and everything was run VERY smoothly. Good guides. Loved it.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Dec 09, 2024
Thanks so much for your feedback , I really enjoyed working with you to plan this active adventure.
I have had a response from the owner/operator of the Road to Mesopotamia tour - they do wonder if perhaps the description you found online was for a different tour they offer to cruise ship tourists. Nevertheless it is supposed to be in a 4WD vehicle - the vehicles were not available on the date you did the tour as they would have allowed access to the steeper farm tracks. For lunch the...
Read more

Thanks so much for your feedback , I really enjoyed working with you to plan this active adventure.
I have had a response from the owner/operator of the Road to Mesopotamia tour - they do wonder if perhaps the description you found online was for a different tour they offer to cruise ship tourists. Nevertheless it is supposed to be in a 4WD vehicle - the vehicles were not available on the date you did the tour as they would have allowed access to the steeper farm tracks. For lunch the supplier has advised there would have been savoury bacon egg pie and fruit as well as a sandwich and banana bread . It's the same finger food picnic each time, from a caterer.
They have offered a partial refund which I will request Kimkim refund you for the tour.
All the best!
Michelle

Hiking, cycling, abseiling and other outdoor activities
New Zealand | Nov 10 - Dec 2, 2024

A
Andy N.
Canada | Reviewed on Dec 03, 2024

The most memorable experiences were: Black Abyss, Waitomo, Black Water Rafting Co. abseiling into caves to see the glow worms.
46km Timber Trail bike ride.
Tongariro National Park 20km alpine crossing, across sleeping volcanoes.
Kaiteriteri: Cruise on tiny Aqua Taxi and hike between bays. Saw a pod of orcas close by.
Climbed Ben Lomond near Queenstown. 1010m elevation gain, Total huke 11km.
Good choice of small friendly places for accommodation .Good breakfasts.

Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Dec 03, 2024

Hi Andy
Thanks for sharing your feedback. Great to hear you and Monica enjoyed so many New Zealand adventures during your November visit . It was fun working with you to plan this trip!

Our trip to New Zealand was incredible and unforgettable!
New Zealand | Nov 6 - Nov 20, 2024

Matt
Matt S.
Memphis, TN | Reviewed on Nov 27, 2024
Our trip was incredible! Our agent, Michelle, put together an excellent itinerary and each reservation went off without any issue. I enjoyed each activity, with only a couple being less than incredible when compared to the others. The glow worm cave/black water rafting at Black Labyrinth was perfect; the guides were very engaging and facilitated a great experience. Hobbiton was exactly what I wanted it to be. Rotorua Canopy Tours did an excellent job and that experience was perfect, as was... Read more

Our trip was incredible! Our agent, Michelle, put together an excellent itinerary and each reservation went off without any issue. I enjoyed each activity, with only a couple being less than incredible when compared to the others. The glow worm cave/black water rafting at Black Labyrinth was perfect; the guides were very engaging and facilitated a great experience. Hobbiton was exactly what I wanted it to be. Rotorua Canopy Tours did an excellent job and that experience was perfect, as was the Te Pa Tu - Mauri cultural experience. The Weta Workshop Experience in Wellington and the Edoras tour with Hassle Free Tours outside of Christchurch were fantastic and are not be missed as a Lord of the Rings fan. The Milford Sound Scenic Flights in Queenstown were breathtaking and provided a chance to see the beauty of the area from amazing perspectives. All in all, the trip was a 10/10 for my wife and I, and we are already counting down the days to be able to return to New Zealand.

Hotel Reviews
Sudima Auckland City
Auckland

Very well located in the city, allowing for short walks to nearby activities and areas. The accommodations were solid, as was the food. The rooftop bar area was also really cool.

Authenticity & Character
Location
Short walk to nearby activities
Staff
Cleanliness & Comfort
Kelly Rd
Cambridge

The front desk person was very friendly and the accommodations were great. The area was quiet and was only a short drive/walk to the center of town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
The Prince's Gate Hotel
Rotorua

The accommodations were great; the bed was a little uncomfortable.

Authenticity & Character
The decor was very unique and eclectic
Location
Close to plenty of restaurants
Staff
Cleanliness & Comfort
Naumi Hotel Wellington
6141

The accommodations were great overall. The room was larger than the rest of the ones we had on our trip. Parking was somewhat difficult and driving to/from was a little stressful due to traffic.

Authenticity & Character
Location
Parking was a little difficult and limited capacity; we left the car parked the whole time so as not to have to deal with it again
Staff
Cleanliness & Comfort
Christchurch City Hotel
Christchurch

The room accommodations were solid overall; parking was offsite and a short walk, but had a fee each time you left and came back.

Authenticity & Character
Location
Short walks to nearby attractions; parking can be difficult
Staff
The food was good and the restaurant was nice
Cleanliness & Comfort
Lake Tekapo Holiday Homes
Lake Tekapo

The room was cozy and had one of the larger bathrooms compared to other hotels on our trip. The location was fantastic, with a great restaurant right downstairs.

Authenticity & Character
Location
Able to walk to nearby stores and restaurants, as well as the lake itself.
Staff
Cleanliness & Comfort
Kamana Lakehouse
Queenstown

The room was excellent, as were the views from the restaurant overlooking the water and mountains. The breakfast provided was the best we had on our entire trip.

Authenticity & Character
Location
Great views with enough parking available; slightly too far away for an easy walk to Queenstown itself
Staff
Cleanliness & Comfort
Activity Reviews
Weta Unleashed Auckland
Weta Unleashed Auckland
Auckland

This experience seemed great for those interested in aspects of movie making. However, the movies they use for the tour are 3 different "unreleased (made for this)" movies, which was a little disappointing. The tour itself was well done.

Quality of Experience
Guides, Drivers and Staff
Transport
Able to walk from our hotel
Black Water Rafting - Black Labyrinth
Black Water Rafting - Black Labyrinth
Waitomo

I would consider this experience necessary for anyone that hasn't done it. It was incredible. The guides were excellent and personable, and enriched the experience further.

Quality of Experience
Guides, Drivers and Staff
Transport
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Hobbiton was exactly what I hoped it would be; the views were beautiful, the tour was excellent, and it was surreal to get to explore and experience.

Quality of Experience
Guides, Drivers and Staff
Transport
Te  Pā Tū  - Maori Cultural Experience
Te Pā Tū - Maori Cultural Experience
Rotorua

I thoroughly enjoyed this Maori cultural experience; the individuals leading each part of it did a great job of providing history and information about the culture.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
The bus driver was quite funny and engaging
Zipline Canopy Tour
Zipline Canopy Tour
Rotorua

The staff was wonderful and the entire experience was amazing. Getting to see such a beautiful part of nature combined with the ziplines was awesome.

Quality of Experience
Guides, Drivers and Staff
Transport
Wai-O-Tapu
Wai-O-Tapu
New Zealand

I loved getting to walk through and learn more about the geothermal areas; it was absolutely beautiful.

Quality of Experience
Guides, Drivers and Staff
Transport
Redwoods treewalk by night
Redwoods treewalk by night
Rotorua

The trees themselves were awesome to see up close and the set ups for the walkways and decorations were really cool.

Quality of Experience
Guides, Drivers and Staff
Transport
Weta Workshop Wellington
Weta Workshop Wellington
Wellington

Fantastic! As a huge Lord of the Rings fan, this is a must. The store (Weta Cave) has awesome displays and a great selection of items to purchase. The staff were super helpful and the tour was perfect.

Quality of Experience
Exactly what I wanted from the experience
Guides, Drivers and Staff
The tour guide was very energetic and did an amazing job, while providing tons of cool facts about the movies Weta has worked on
Transport
Lord of the Rings Edoras Tour
Lord of the Rings Edoras Tour
Christchurch

I would consider this a "must-do" for any fan of The Lord of the Rings movies. The drive is a bit long (about 2 hours from Christchurch), but the scenery and the tour guide made it feel like nothing. The actual experience of seeing and getting to walk up Mt Sunday and be in the spots from The Two Towers was surreal.

Quality of Experience
Food
Guides, Drivers and Staff
Our tour guide was fantastic; tons of interesting stories related to Lord of the Rings as well as the local area
Transport
Tekapo Springs - StarGazing
Tekapo Springs - StarGazing
Lake Tekapo

The experience itself is awesome; the guides provide you with information about the stars and planets, and have telescopes to view some of the celestial bodies, followed by time in the hot pool.

Quality of Experience
Guides, Drivers and Staff
Transport
Kayak Tasman Glacier Lake
Kayak Tasman Glacier Lake
New Zealand

The surrounding area and the lake/glaciers themselves are stunning. I highly recommend this activity.

Quality of Experience
Guides, Drivers and Staff
Transport
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)

This is another activity I would consider a "must-do." The views from both the plane and the ship were incredible, providing a perspective of the area that just can't be experienced another way.

Quality of Experience
Guides, Drivers and Staff
Transport
Soak in the Onsen Natural Outdoor Hot Tubs
Soak in the Onsen Natural Outdoor Hot Tubs
Queenstown (NZ)

The experience itself was relaxing; your party is provided with a private hot tub with an awesome backdrop of a field and hills/mountain. They provide a drink and small snack.

Quality of Experience
Guides, Drivers and Staff
Transport
Skyline Gondola transport & optional Luge
Skyline Gondola transport & optional Luge
Queenstown (NZ)

This was a great way to see Queenstown from up high; the views were great.

Quality of Experience
Safari of the scenes Glenorchy (LOTR)
Safari of the scenes Glenorchy (LOTR)
Queenstown (NZ)

Compared to the other Lord of the Rings related experiences we did on our trip, this was the least exciting. Some of that was due to the weather, as it changed what our tour got to see, while the rest was the overall experience. The guides provided some information about the scenes and surrounding area, but not nearly as much as other tours on our trip.

Quality of Experience
More engagement for the participants (the main guide had a picture book, but our group was in a different vehicle that did not have that)
Guides, Drivers and Staff
Transport
The seating in the vehicle was not comfortable; there were 3 seats kinda crammed together in the back, one of which had the wheel well where my leg would rest. The guides had us rotate seats after each stop, but that doesn't solve the actual problem.
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Nov 27, 2024

Hi Matt
Thank you so much for your review. I'm thrilled to hear that you had such a great experience in New Zealand and are planning to return again some day.
I really appreciate your recommendations and look forward to helping you or anyone you send my way in the future.
Many thanks,
Michelle

Stress free booking and very attentive and responsive trip planner
New Zealand | Nov 6 - Nov 15, 2024

Trent
Trent G.
Atlanta, GA | Reviewed on Nov 21, 2024

Friend and I decided to book a trip to New Zealand somewhat last minute (roughly 2 or 3 months prior to the trip) and Monika was so accommodating and easy to work with throughout the planning phase. She made adjustments as we suggested them and informed us of any accomodations changing due to us waiting to book etc.

We truly had an amazing experience in New Zealand and Monika made the planning and travel portion easy and simple, plus she was always responsive and helpful during the trip when we had questions etc. Truly a stress free, easy, and amazing trip!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Nov 22, 2024

Thank you so much for your kind words! I’m so glad to hear that you both had an amazing experience in New Zealand. It was a pleasure helping you plan the trip.

Your positive feedback truly means a lot to me, and I’m always here if you need any assistance in the future. I hope you both take away unforgettable memories from your adventure!

Thanks again for choosing to work with me, and I look forward to helping you plan your next trip someday!

Best regards,
Monika

Our tour of New Zealand went beyond expectati...
New Zealand | Aug 24 - Sep 12, 2024

N
Nancy M.
Canada | Reviewed on Nov 18, 2024
Our tour of New Zealand went beyond expectations. Because we had activities and accommodations booked by the kimkim team, we were able to enjoy each day worry-free. When we weren't able to partake in something due to inclement weather, Michelle either found an alternative or organized a refund promptly. It was wonderful to know she and the team were there for backup if we ran into any issues.
Stand out experiences, in no particular order:
- tour of Mesopotamia Station with our guide...
Read more

Our tour of New Zealand went beyond expectations. Because we had activities and accommodations booked by the kimkim team, we were able to enjoy each day worry-free. When we weren't able to partake in something due to inclement weather, Michelle either found an alternative or organized a refund promptly. It was wonderful to know she and the team were there for backup if we ran into any issues.
Stand out experiences, in no particular order:
- tour of Mesopotamia Station with our guide Wayne -- so much beautiful landscape to take in, and so much interesting history, made even better by running into Malcolm, the present head of the Station
- art deco tour of Napier with lovely, informative Kaye
- 1/2 day wine tour led by the wonderful Jill -- so interesting and fun
- Te Pa Tu - Maori Cultural Experience -- incredible knowledge, passion, and skill demonstrated by the family members; the 15 year old young man's singing was exceptional
- Zealandia Night Tour in Wellington -- magical
- Milford Sound boat cruise -- just beautiful
- jetboat tour in Fiordland -- great fun, even in the rain
- Hobbiton -- the lushness, the details! So fun
- luge rides in Queenstown
Stand out accommodations:
- Hotel Britomart in Auckland -- very fine, exceptional attention to detail
- The Vicarage in Geraldine -- as above
- Azur Luxury Lodge in Queenstown -- incredible views and service
Hotels to consider removing from your roster:
- Museum Apartment Hotel in Wellington -- a bit gross, a bit disorganized in the lobby
- Peppers Bluewater Resort in Lake Tekapo -- down on its heel
- Limetree Lodge -- wifi didn't work, weird feeling there

Hotel Review
The Hotel Britomart
Auckland

Fantastic location. Top notch customer service. Beautiful space. Attention to detail. We would stay there again in a heartbeat.

Authenticity & Character
So funky, wonderful reuse and reno of an old building with character.
Location
Central, interesting views, walkable neighbourhood.
Staff
Very welcoming, helpful, and informative.
Cleanliness & Comfort
All the corners were clean and shiny. No dust buildup or fingerprints anywhere.
Activity Reviews
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Te Pā Tū Māori Feast & Performance
Te Pā Tū Māori Feast & Performance
Rotorua

The singing, the hakas, the fellowship, the history were all very moving.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Orakei Korako Tour
Orakei Korako Tour
New Zealand
Quality of Experience
Hawke's Bay Half Day Wine Tour
Hawke's Bay Half Day Wine Tour
Napier

Jill was our guide, and what a lovely person she is. We had laughs and learned a lot about New Zealand's fantastic wine offerings. The half day was plenty -- we had just the right amount of sampling. Favourite part: the sheep grazing in a vineyard.

Quality of Experience
Guides, Drivers and Staff
Transport
Zealandia - Night Tour
Zealandia - Night Tour
Wellington

Walking in the quiet darkness with our red lights was such a feast for the senses. I loved the evening birdsong and glow worms.

Quality of Experience
Guides, Drivers and Staff
The Road to Mesopotamia - High Country Station 4WD tour
The Road to Mesopotamia - High Country Station 4WD tour
Geraldine

This was one of those experiences that surpassed expectations. It was a full day, but I could have kept going. We learned about a whole other kind of life in New Zealand, the incredibly hard work running a sheep station. Mesopotamia has such unique historical significance. Our guide Wayne even had a book about it, which he kindly let us borrow for a night. What an incredible landscape, too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Nov 19, 2024

Thank you so much Nancy your feedback, it is much appreciated. Michelle

NZ A to Z
New Zealand | Aug 24 - Sep 12, 2024

Scott
Scott K.
Canada | Reviewed on Oct 24, 2024
So many excellent experiences we were unlikely to have found on our own without Michelle’s insights and help. The Road to Mesopotamia tour in the lovely town of Geraldine is a prime example. Our tour guide for the day, Wayne, was charming and knowledgeable and our interactions with the farmer, Malcom, made for memories we’ll have for a lifetime. Read more

So many excellent experiences we were unlikely to have found on our own without Michelle’s insights and help. The Road to Mesopotamia tour in the lovely town of Geraldine is a prime example. Our tour guide for the day, Wayne, was charming and knowledgeable and our interactions with the farmer, Malcom, made for memories we’ll have for a lifetime.

Hotel Review
Fiordland Lodge
Te Anau

Stunning, quiet, very personalized experience.

Authenticity & Character
Location
It’s outside of te anu a ways, but beautiful view, excellent food, and a beautiful tranquil setting.
Staff
Staff were lovely. This is a thoughtful, family run lodge.
Cleanliness & Comfort
Activity Review
Te Pā Tū Māori Feast & Performance
Te Pā Tū Māori Feast & Performance
Rotorua

Fantastic opportunity for an evening of immersion in Māori culture. The experience is largely delivered by the younger members of a Māori family. Their pride and delight at sharing their culture is on display here. Supper is shared at the table with one of the family members followed by a delightful, full throated performance by these impressive young people.

Quality of Experience
Food
Guides, Drivers and Staff
A short trip from the welcome centre to the site by bus includes narration from one of the elders. Hilarious and informative, complete with singalong on the return.
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Oct 25, 2024

Hi Scott
Thank you so much for your review. It was a pleasure working with you on this trip. I'm thrilled to hear that you had such a great experience in New Zealand and that my local knowledge helped you to discover some hidden gems.
I really appreciate your recommendations and look forward to helping you or anyone you send my way in the future.
Many thanks,
Michelle

Monica was the best!! She was always availabl...
New Zealand | Oct 6 - Oct 13, 2024

kim
kim G.
Columbia, SC | Reviewed on Oct 14, 2024

Monica was the best!! She was always available to answer questions and provide guidance. Her knowledge of the area was exceptional & the activities she arranged were perfect for us. All accommodations were exceptional, and her itinerary was thoughtful, allowing us to experience the ‘real NZ’ and its beauty.
Kimkim continues to provide extraordinary service & we have recommended them to others.
With many thanks, Gary & Kim Glenn

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Oct 15, 2024

Hi Gary and Kim,

Thank you so much for your kind words! I’m thrilled to hear that you had such a great experience and that my itinerary helped you experience the beauty of NZ. It was a pleasure to assist you, and I’m glad you found the accommodations and activities to your liking.

I really appreciate your recommendations and look forward to helping you or anyone you send my way in the future!

Many thanks,

Monika

Amazing North Island trip
New Zealand | Sep 13 - Sep 20, 2024

M
Melissa K.
Australia | Reviewed on Sep 21, 2024
Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site. Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids,... Read more

Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site.

Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids, thankyou for this suggestion Michelle! Pick up and use of the rental car was easily done. In rotorua, we stayed in a lovely apartment part of a B&B which was also lovely with great hosts, in a nice quiet area. We would highly recommend the canopy tour, Te Puia experience and of course a visit to Hobbiton.

In Taupo, we stayed just outside in 2 mile and had an amazing family apartment which overlooked the lake, the only downside was that we were only there one night!

Everything in our holiday ran smoothly and Michelle had organised timing perfectly for our booked events.

Thankyou so much.

Hotel Reviews
Rotorua Views
Rotorua

Lovely hosts, quiet location, perfect for a family.

Authenticity & Character
Location
the location was picturesque, quiet and not far from anything that we wanted to do
Staff
Anne was excellent and gave us great advice on our time in Rotorua
Cleanliness & Comfort
Swiss-Belsuites Victoria Park Auckland
Auckland

Clean, perfect location, great for family.

Authenticity & Character
Location
so close to everything
Staff
Cleanliness & Comfort
Anchorage Resort
Taupo

What a lovely lakeview apartment. Perfect location, lovely warm pool, great for families

Authenticity & Character
Location
beautiful view across the lake
Staff
Cleanliness & Comfort
Novotel Auckland Airport
Auckland

makes transfer to the airport so incredibly easy. We had adjoining room for the kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Weta Unleashed Auckland
Weta Unleashed Auckland
Auckland

This was a great suggestion from michelle, our boys (aged 10 and 12) loved this workshop.

Quality of Experience
Guides, Drivers and Staff
Transport
easy to walk to from our apartment.
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great for a family, we loved going to Hobbiton. Tour guide was great, experience was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Te Puia  - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)
Te Puia - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)
Rotorua

We did the guided tour with Maori experience (definitely recommend adding this) along with the Hangi lunch. This was a perfect cultural tour for our family.

Quality of Experience
Food
our family really enjoyed the hangi lunch.
Guides, Drivers and Staff
Transport
very close to our accommodation in rotorua
Zipline Canopy Tour
Zipline Canopy Tour
Rotorua

Great experience, the guides were amazing, the whole family enjoyed this experience. Photos included in price, not an added extra which was such a nice change.

Quality of Experience
Fantastic experience
Guides, Drivers and Staff
Mitch and Steph were our guides - they were friendly, knowledgeable and reassuring. It was an amazing experience.
Transport
Not far from our accommodation in Rotorua
Luge Rides (incl. Gondola)
Luge Rides (incl. Gondola)
Rotorua

As a family, again we all enjoyed this experience

Quality of Experience
Guides, Drivers and Staff
staff there were not a highlight in general.
Transport
not far from our accommodation
Wai-O-Tapu
Wai-O-Tapu
New Zealand

This really was a great experience. You are able to get up close to the geothermal areas, more so than Te Puia. We would recommend this, it wasn't too far from rotorua and we had time to do all of the walks.

Quality of Experience
we went first thing in the morning, barely anyone there so almost to ourselves.
Guides, Drivers and Staff
Transport
only 20mins out of rotorua so easy to get to.
Jetboat Huka Falls
Jetboat Huka Falls
Taupō

If you haven't been jet boating before, it is a great experience. was good to see huka falls from the river.

Quality of Experience
Guides, Drivers and Staff
guides were good.
Transport
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

We just saw the glow worm caves. It was a lovely experience and we had a great guide. might have been good to see another cave also whilst there as they do some good packages.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Sep 26, 2024

Hi Melissa
Thanks for your feedback, I had such fun creating a family-friendly trip for you and I am glad you loved your time in New Zealand. We look forward to welcoming you back for the South Island next time!
Michelle

Amazing trip planned inNew Zealand...
New Zealand | Mar 1 - Mar 22, 2024

M
Maile G.
Portland, OR | Reviewed on May 09, 2024
We had an amazing trip planned for New Zealand, with the help from Franck, our tour guide. He listened to what we were interested in and made all of the reservations and adjustments. It was so wonderful to have all of the details taken care of.
When there was a cancellation of a tour, KimKim helped us find alternate plans and we were refunded the cost of the cancelled tour as soon as we got home. It was a trip that was full of amazing memories including the people of NZ and their...
Read more

We had an amazing trip planned for New Zealand, with the help from Franck, our tour guide. He listened to what we were interested in and made all of the reservations and adjustments. It was so wonderful to have all of the details taken care of.
When there was a cancellation of a tour, KimKim helped us find alternate plans and we were refunded the cost of the cancelled tour as soon as we got home. It was a trip that was full of amazing memories including the people of NZ and their beautiful country. Maile

Activity Reviews
Abel Tasman - Full Day Sailing
Abel Tasman - Full Day Sailing
New Zealand

This was one of our favorite tours - great skipper and a wonderful day out on the water and multiple stops at islands and beaches.

Quality of Experience
Guides, Drivers and Staff
Milford overnight Cruise - Luxury
Milford overnight Cruise - Luxury
New Zealand

What a great way to end our 3 weeks in NZ. It was a beautiful overnight trip, lovely captain and staff.

Quality of Experience
Food
Guides, Drivers and Staff
Cass Valley Backcountry Tour
Cass Valley Backcountry Tour
New Zealand

We loved this tour because it took us into the backcountry with so many fascinating pieces of history and knowledge about family sheep farming and the amazing mountains and valleys that surround the sheep stations.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on May 13, 2024

Dear Maile and Lane,
What a long trip you had down under, it is unusual for US to travel over 3 weeks but you did it. I enjoyed organizing it, being able to include some off the beaten track experiences as you had so much time. Thank you so much for your confidence.
Best
Franck

Trip of a lifetime!
New Zealand | Apr 14 - Apr 20, 2024

Scott
Scott H.
San Jose, CA | Reviewed on Apr 27, 2024
Monika, we can’t thank you enough for helping us plan a trip of a lifetime. After a couple itineraries, you were able to put together one that fit exactly what we were looking for. We got to see the beautiful South Island of New Zealand by doing the “fly-cruise-fly”, renting a car, glamping and multiple hikes/walks. We had an amazing time!!! Read more

Monika, we can’t thank you enough for helping us plan a trip of a lifetime. After a couple itineraries, you were able to put together one that fit exactly what we were looking for. We got to see the beautiful South Island of New Zealand by doing the “fly-cruise-fly”, renting a car, glamping and multiple hikes/walks. We had an amazing time!!!

Hotel Review
Valley Views Glamping
Kurow

What an awesome way to view the night sky!! The view from our dome was amazing!! We had all the comforts of home. The owners were great. Patrick knew we were looking for off the beaten path kind of sight seeing. He gave us directions to “Danseys pass”. Wow! Is all we can say. A one way gravel road that allowed us to view the mountains of New Zealand. Our glamping experience was awesome!!

Authenticity & Character
Had all the comforts of home while “camping”
Location
Staff
Made you feel very welcomed
Cleanliness & Comfort
Every thing was fresh and clean
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 28, 2024

Hi Scott, Amy, Angela, and Kev! Thank you so much for your kind words! It was truly my pleasure to assist you in planning your dream trip to the stunning South Island of New Zealand. I'm thrilled to hear that the itinerary we crafted together turned out to be just what you were looking for.

Warm regards,

Monika