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Franck Lemaitre
5395 messages · active 7 hours ago -
Monika Vinsova
4219 messages · active 6 mins ago -
Michelle Srzich
2462 messages · active 5 mins ago
Once Upon a Trip
As in country experts, our services ensure your vacation exceeds all your expectations.
We create tailor-made New Zealand tours. We know this country, these regions, and accommodations in a way that the internet won't allow you to. We specialize in custom New Zealand and South Pacific Island itineraries.
Our philosophy is to listen to your vacation dream and then using our first-hand experience of living and traveling all corners of New Zealand, to design the trip of a lifetime specifically for you. No two customers are alike so no two New Zealand vacations we create are alike.
Featured trips & expertise
Top itineraries and travel advice
This action-packed itinerary dives into New Zealand's South and North Islands for a wide variety of landscapes and attractions. Kicking off in the adrenaline capital of the...
This 10-day road trip in the South Island combines the best New Zealand has to offer. Discover jaw-dropping scenery here, including Lake Tekapo and its turquoise waters, Mt....
Traverse New Zealand on this two-week adventure-packed trip, covering the highlights of North and South Island. Discover diverse landscapes, from world-class surfing beaches,...
Recent Trip Reviews for Once Upon a Trip
We absolutely loved our trip to New Zealand! ...
New Zealand
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Dec 30 - Jan 11, 2025
Thanks for your feedback and I am so thrilled to hear you had such a great time in New Zealand and appreciated my expertise in the planning. We put together your trip without too much notice ( I think within a month of your making an enquiry you were travelling) so I was happy to be able to find and put together all of those active experiences you were looking for.
I thought you would enjoy the Timber Trail especially so am really glad we were able to fit that epic 2 day cycle trip within your itinerary along with all the stunning scenery you experienced.
Happy future travels!
We had a great time.
New Zealand
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Jan 1 - Jan 10, 2025
I have reviewed your feedback about missing the airport transfer we arranged and will pass this on to the supplier of the service as sometimes it is hard to locate travellers amongst the airport crowds.
I hope your 1 star review of Ahi restaurant does not put other visitors off trying this restaurant since you didn't actually eat... Read more
This is our third global trip with KimKim and...
New Zealand
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Dec 22 - Jan 5, 2025
This is our third global trip with KimKim and is was good service but not great. Our last two trips the specialists were so excited to get us to the perfect spots (hotel, winery, guide). This trip felt like it was a generic trip planes for anyone. We found most of the great spots ourselves with help from the locals.
I will definitely use KimKim again but hope to get the “exceptional service” is usually get.
It is always a challenge over Christmas and New Year to find luxury accommodation in our popular coastal locations so perhaps your trip would have benefitted from... Read more
PERFECTLY ORGANIZED
New Zealand
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Dec 16 - Dec 24, 2024
Hi Denise and thank you so much for your review - it has made my day!
I do always try to match the activities and accommodation to what I think the traveler will enjoy and I'm thrilled I was able to put together a trip that perfectly hit the mark.
Happy future travels with Kimkim!
New Zealand excursion
New Zealand
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Dec 22 - Jan 5, 2025
Thank you so much for your kind words, Mor! I’m so happy to hear that you and your family had a wonderful time in New Zealand and that everything went smoothly. It was a pleasure helping you plan the trip, and I’m thrilled I could make it a memorable experience. Wishing you many more amazing adventures ahead!
Our recent trip to New Zealand, planned by Mi...
New Zealand
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Dec 25 - Jan 2, 2025
The Mayfair Hotel was a perfect start to our adventure. The modern and stylish rooms were a delight, and the on-site restaurant stood out with its... Read more
I will take on board your feedback of the hike in which you felt too rushed, and the Castaways Resort that fell short of the mark, I thought it would provide a similarly... Read more
SO MANY wonderful memories & photos!!
New Zealand
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Dec 16 - Dec 29, 2024
If we were to pick our top 3 activities: Doubtful Sound Overnight Cruise, Glacier Explorer Tour, and Hobbiton. We also really loved both of the local tours Michelle arranged (4WD experience in Cass... Read more
Hi Kayla
Thanks so much for sharing your feedback on your wonderful time in New Zealand. It was such pleasure working with you to plan the trip.
I have noted your feedback on the Rotorua hotel where there is a renovation program underway as they are aware of current reviews , sorry to hear this was not the greatest experience for you along with the ever present smell of sulphur that accompanies the Rotorua geothermal experience.
Happy future travels!
Michelle
Definitely visit New Zealand!
New Zealand
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Dec 14 - Dec 24, 2024
-Christchurch walking/food tour
-Kaikoura: Haipuku Lodge and Tree Houses was a gorgeous property, with great meals! On top of that, the Haipuku Kitchen Seasonal Feast cooking class was a wonderful experience with great hosting by Fiona and Becca. If you... Read more
Thanks for taking the time to provide your valuable feedback and I am really thrilled to see you enjoyed the accommodations and activities I selected for you. I thought as foodies you would really enjoy the Amiki Tours private food experience I arranged for you in Christchurch and the Hapuku kitchen cooking class. I hope the local restaurant tips I sent also provided some good dining suggestions.
I have responded to you directly with regards to the trip details... Read more
Michelle was amazing.
New Zealand
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Nov 10 - Dec 2, 2024
Thank you again Michelle for everything you did to make this a perfect holiday. Read more
I have had a response from the owner/operator of the Road to Mesopotamia tour - they do wonder if perhaps the description you found online was for a different tour they offer to cruise ship tourists. Nevertheless it is supposed to be in a 4WD vehicle - the vehicles were not available on the date you did the tour as they would have allowed access to the steeper farm tracks. For lunch the... Read more
Hiking, cycling, abseiling and other outdoor activities
New Zealand
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Nov 10 - Dec 2, 2024
The most memorable experiences were: Black Abyss, Waitomo, Black Water Rafting Co. abseiling into caves to see the glow worms.
46km Timber Trail bike ride.
Tongariro National Park 20km alpine crossing, across sleeping volcanoes.
Kaiteriteri: Cruise on tiny Aqua Taxi and hike between bays. Saw a pod of orcas close by.
Climbed Ben Lomond near Queenstown. 1010m elevation gain, Total huke 11km.
Good choice of small friendly places for accommodation .Good breakfasts.
Hi Andy
Thanks for sharing your feedback. Great to hear you and Monica enjoyed so many New Zealand adventures during your November visit . It was fun working with you to plan this trip!