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Once Upon a Trip

As in country experts, our services ensure your vacation exceeds all your expectations.
We create tailor-made New Zealand tours. We know this country, these regions, and accommodations in a way that the internet won't allow you to. We specialize in custom New Zealand and South Pacific Island itineraries.

Our philosophy is to listen to your vacation dream and then using our first-hand experience of living and traveling all corners of New Zealand, to design the trip of a lifetime specifically for you. No two customers are alike so no two New Zealand vacations we create are alike.

Once Upon a Trip is part of the following groups: Fiji Travel Agents, New Zealand Travel Agents

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Recent Trip Reviews for Once Upon a Trip

Our tour of New Zealand went beyond expectati...
New Zealand | Aug 24 - Sep 12, 2024

N
Nancy M.
Canada | Reviewed on Nov 18, 2024
Our tour of New Zealand went beyond expectations. Because we had activities and accommodations booked by the kimkim team, we were able to enjoy each day worry-free. When we weren't able to partake in something due to inclement weather, Michelle either found an alternative or organized a refund promptly. It was wonderful to know she and the team were there for backup if we ran into any issues.
Stand out experiences, in no particular order:
- tour of Mesopotamia Station with our guide...
Read more

Our tour of New Zealand went beyond expectations. Because we had activities and accommodations booked by the kimkim team, we were able to enjoy each day worry-free. When we weren't able to partake in something due to inclement weather, Michelle either found an alternative or organized a refund promptly. It was wonderful to know she and the team were there for backup if we ran into any issues.
Stand out experiences, in no particular order:
- tour of Mesopotamia Station with our guide Wayne -- so much beautiful landscape to take in, and so much interesting history, made even better by running into Malcolm, the present head of the Station
- art deco tour of Napier with lovely, informative Kaye
- 1/2 day wine tour led by the wonderful Jill -- so interesting and fun
- Te Pa Tu - Maori Cultural Experience -- incredible knowledge, passion, and skill demonstrated by the family members; the 15 year old young man's singing was exceptional
- Zealandia Night Tour in Wellington -- magical
- Milford Sound boat cruise -- just beautiful
- jetboat tour in Fiordland -- great fun, even in the rain
- Hobbiton -- the lushness, the details! So fun
- luge rides in Queenstown
Stand out accommodations:
- Hotel Britomart in Auckland -- very fine, exceptional attention to detail
- The Vicarage in Geraldine -- as above
- Azur Luxury Lodge in Queenstown -- incredible views and service
Hotels to consider removing from your roster:
- Museum Apartment Hotel in Wellington -- a bit gross, a bit disorganized in the lobby
- Peppers Bluewater Resort in Lake Tekapo -- down on its heel
- Limetree Lodge -- wifi didn't work, weird feeling there

Hotel Review
The Hotel Britomart
Auckland

Fantastic location. Top notch customer service. Beautiful space. Attention to detail. We would stay there again in a heartbeat.

Authenticity & Character
So funky, wonderful reuse and reno of an old building with character.
Location
Central, interesting views, walkable neighbourhood.
Staff
Very welcoming, helpful, and informative.
Cleanliness & Comfort
All the corners were clean and shiny. No dust buildup or fingerprints anywhere.
Activity Reviews
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand
Quality of Experience
Guides, Drivers and Staff
Transport
Te Pā Tū Māori Feast & Performance
Te Pā Tū Māori Feast & Performance
Rotorua

The singing, the hakas, the fellowship, the history were all very moving.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Orakei Korako Tour
Orakei Korako Tour
New Zealand
Quality of Experience
Hawke's Bay Half Day Wine Tour
Hawke's Bay Half Day Wine Tour
Napier

Jill was our guide, and what a lovely person she is. We had laughs and learned a lot about New Zealand's fantastic wine offerings. The half day was plenty -- we had just the right amount of sampling. Favourite part: the sheep grazing in a vineyard.

Quality of Experience
Guides, Drivers and Staff
Transport
Zealandia - Night Tour
Zealandia - Night Tour
Wellington

Walking in the quiet darkness with our red lights was such a feast for the senses. I loved the evening birdsong and glow worms.

Quality of Experience
Guides, Drivers and Staff
The Road to Mesopotamia - High Country Station 4WD tour
The Road to Mesopotamia - High Country Station 4WD tour
Geraldine

This was one of those experiences that surpassed expectations. It was a full day, but I could have kept going. We learned about a whole other kind of life in New Zealand, the incredibly hard work running a sheep station. Mesopotamia has such unique historical significance. Our guide Wayne even had a book about it, which he kindly let us borrow for a night. What an incredible landscape, too.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Nov 19, 2024

Thank you so much Nancy your feedback, it is much appreciated. Michelle

NZ A to Z
New Zealand | Aug 24 - Sep 12, 2024

Scott
Scott K.
Canada | Reviewed on Oct 24, 2024
So many excellent experiences we were unlikely to have found on our own without Michelle’s insights and help. The Road to Mesopotamia tour in the lovely town of Geraldine is a prime example. Our tour guide for the day, Wayne, was charming and knowledgeable and our interactions with the farmer, Malcom, made for memories we’ll have for a lifetime. Read more

So many excellent experiences we were unlikely to have found on our own without Michelle’s insights and help. The Road to Mesopotamia tour in the lovely town of Geraldine is a prime example. Our tour guide for the day, Wayne, was charming and knowledgeable and our interactions with the farmer, Malcom, made for memories we’ll have for a lifetime.

Hotel Review
Fiordland Lodge
Te Anau

Stunning, quiet, very personalized experience.

Authenticity & Character
Location
It’s outside of te anu a ways, but beautiful view, excellent food, and a beautiful tranquil setting.
Staff
Staff were lovely. This is a thoughtful, family run lodge.
Cleanliness & Comfort
Activity Review
Te Pā Tū Māori Feast & Performance
Te Pā Tū Māori Feast & Performance
Rotorua

Fantastic opportunity for an evening of immersion in Māori culture. The experience is largely delivered by the younger members of a Māori family. Their pride and delight at sharing their culture is on display here. Supper is shared at the table with one of the family members followed by a delightful, full throated performance by these impressive young people.

Quality of Experience
Food
Guides, Drivers and Staff
A short trip from the welcome centre to the site by bus includes narration from one of the elders. Hilarious and informative, complete with singalong on the return.
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Oct 25, 2024

Hi Scott
Thank you so much for your review. It was a pleasure working with you on this trip. I'm thrilled to hear that you had such a great experience in New Zealand and that my local knowledge helped you to discover some hidden gems.
I really appreciate your recommendations and look forward to helping you or anyone you send my way in the future.
Many thanks,
Michelle

Monica was the best!! She was always availabl...
New Zealand | Oct 6 - Oct 13, 2024

kim
kim G.
Columbia, SC | Reviewed on Oct 14, 2024

Monica was the best!! She was always available to answer questions and provide guidance. Her knowledge of the area was exceptional & the activities she arranged were perfect for us. All accommodations were exceptional, and her itinerary was thoughtful, allowing us to experience the ‘real NZ’ and its beauty.
Kimkim continues to provide extraordinary service & we have recommended them to others.
With many thanks, Gary & Kim Glenn

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Oct 15, 2024

Hi Gary and Kim,

Thank you so much for your kind words! I’m thrilled to hear that you had such a great experience and that my itinerary helped you experience the beauty of NZ. It was a pleasure to assist you, and I’m glad you found the accommodations and activities to your liking.

I really appreciate your recommendations and look forward to helping you or anyone you send my way in the future!

Many thanks,

Monika

Amazing North Island trip
New Zealand | Sep 13 - Sep 20, 2024

M
Melissa K.
Australia | Reviewed on Sep 21, 2024
Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site. Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids,... Read more

Our experience with Michelle arranging our Nth Island NZ trip was good from the beginning. It was easy to coordinate with her and we valued her insider knowledge as to what would be good for our family to see. Payment and finalising the itinerary was very easy using the kim kim site.

Our trip was fantastic. The accommodation chosen by Michelle was great. In Auckland - the swiss bell suites were close to everything, clean and perfect for our needs. The Weta workshop was great for kids, thankyou for this suggestion Michelle! Pick up and use of the rental car was easily done. In rotorua, we stayed in a lovely apartment part of a B&B which was also lovely with great hosts, in a nice quiet area. We would highly recommend the canopy tour, Te Puia experience and of course a visit to Hobbiton.

In Taupo, we stayed just outside in 2 mile and had an amazing family apartment which overlooked the lake, the only downside was that we were only there one night!

Everything in our holiday ran smoothly and Michelle had organised timing perfectly for our booked events.

Thankyou so much.

Hotel Reviews
Rotorua Views
Rotorua

Lovely hosts, quiet location, perfect for a family.

Authenticity & Character
Location
the location was picturesque, quiet and not far from anything that we wanted to do
Staff
Anne was excellent and gave us great advice on our time in Rotorua
Cleanliness & Comfort
Swiss-Belsuites Victoria Park Auckland
Auckland

Clean, perfect location, great for family.

Authenticity & Character
Location
so close to everything
Staff
Cleanliness & Comfort
Anchorage Resort
Taupo

What a lovely lakeview apartment. Perfect location, lovely warm pool, great for families

Authenticity & Character
Location
beautiful view across the lake
Staff
Cleanliness & Comfort
Novotel Auckland Airport
Auckland

makes transfer to the airport so incredibly easy. We had adjoining room for the kids.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Weta Unleashed Auckland
Weta Unleashed Auckland
Auckland

This was a great suggestion from michelle, our boys (aged 10 and 12) loved this workshop.

Quality of Experience
Guides, Drivers and Staff
Transport
easy to walk to from our apartment.
Hobbiton Movie Set Tour
Hobbiton Movie Set Tour
New Zealand

Great for a family, we loved going to Hobbiton. Tour guide was great, experience was amazing.

Quality of Experience
Guides, Drivers and Staff
Transport
Te Puia  - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)
Te Puia - Te Ra guided experience with Haka and lunch (Once Upon a Trip exclusive)
Rotorua

We did the guided tour with Maori experience (definitely recommend adding this) along with the Hangi lunch. This was a perfect cultural tour for our family.

Quality of Experience
Food
our family really enjoyed the hangi lunch.
Guides, Drivers and Staff
Transport
very close to our accommodation in rotorua
Zipline Canopy Tour
Zipline Canopy Tour
Rotorua

Great experience, the guides were amazing, the whole family enjoyed this experience. Photos included in price, not an added extra which was such a nice change.

Quality of Experience
Fantastic experience
Guides, Drivers and Staff
Mitch and Steph were our guides - they were friendly, knowledgeable and reassuring. It was an amazing experience.
Transport
Not far from our accommodation in Rotorua
Luge Rides (incl. Gondola)
Luge Rides (incl. Gondola)
Rotorua

As a family, again we all enjoyed this experience

Quality of Experience
Guides, Drivers and Staff
staff there were not a highlight in general.
Transport
not far from our accommodation
Wai-O-Tapu
Wai-O-Tapu
New Zealand

This really was a great experience. You are able to get up close to the geothermal areas, more so than Te Puia. We would recommend this, it wasn't too far from rotorua and we had time to do all of the walks.

Quality of Experience
we went first thing in the morning, barely anyone there so almost to ourselves.
Guides, Drivers and Staff
Transport
only 20mins out of rotorua so easy to get to.
Jetboat Huka Falls
Jetboat Huka Falls
Taupō

If you haven't been jet boating before, it is a great experience. was good to see huka falls from the river.

Quality of Experience
Guides, Drivers and Staff
guides were good.
Transport
Explore the Waitomo Glow Worm Caves
Explore the Waitomo Glow Worm Caves
New Zealand

We just saw the glow worm caves. It was a lovely experience and we had a great guide. might have been good to see another cave also whilst there as they do some good packages.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Michelle Srzich
Michelle
Michelle Srzich
Local specialist in Auckland, New Zealand | Replied on Sep 26, 2024

Hi Melissa
Thanks for your feedback, I had such fun creating a family-friendly trip for you and I am glad you loved your time in New Zealand. We look forward to welcoming you back for the South Island next time!
Michelle

Amazing trip planned inNew Zealand...
New Zealand | Mar 1 - Mar 22, 2024

M
Maile G.
Portland, OR | Reviewed on May 09, 2024
We had an amazing trip planned for New Zealand, with the help from Franck, our tour guide. He listened to what we were interested in and made all of the reservations and adjustments. It was so wonderful to have all of the details taken care of.
When there was a cancellation of a tour, KimKim helped us find alternate plans and we were refunded the cost of the cancelled tour as soon as we got home. It was a trip that was full of amazing memories including the people of NZ and their...
Read more

We had an amazing trip planned for New Zealand, with the help from Franck, our tour guide. He listened to what we were interested in and made all of the reservations and adjustments. It was so wonderful to have all of the details taken care of.
When there was a cancellation of a tour, KimKim helped us find alternate plans and we were refunded the cost of the cancelled tour as soon as we got home. It was a trip that was full of amazing memories including the people of NZ and their beautiful country. Maile

Activity Reviews
Abel Tasman - Full Day Sailing
Abel Tasman - Full Day Sailing
New Zealand

This was one of our favorite tours - great skipper and a wonderful day out on the water and multiple stops at islands and beaches.

Quality of Experience
Guides, Drivers and Staff
Milford overnight Cruise - Luxury
Milford overnight Cruise - Luxury
New Zealand

What a great way to end our 3 weeks in NZ. It was a beautiful overnight trip, lovely captain and staff.

Quality of Experience
Food
Guides, Drivers and Staff
Cass Valley Backcountry Tour
Cass Valley Backcountry Tour
New Zealand

We loved this tour because it took us into the backcountry with so many fascinating pieces of history and knowledge about family sheep farming and the amazing mountains and valleys that surround the sheep stations.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on May 13, 2024

Dear Maile and Lane,
What a long trip you had down under, it is unusual for US to travel over 3 weeks but you did it. I enjoyed organizing it, being able to include some off the beaten track experiences as you had so much time. Thank you so much for your confidence.
Best
Franck

Trip of a lifetime!
New Zealand | Apr 14 - Apr 20, 2024

Scott
Scott H.
San Jose, CA | Reviewed on Apr 27, 2024
Monika, we can’t thank you enough for helping us plan a trip of a lifetime. After a couple itineraries, you were able to put together one that fit exactly what we were looking for. We got to see the beautiful South Island of New Zealand by doing the “fly-cruise-fly”, renting a car, glamping and multiple hikes/walks. We had an amazing time!!! Read more

Monika, we can’t thank you enough for helping us plan a trip of a lifetime. After a couple itineraries, you were able to put together one that fit exactly what we were looking for. We got to see the beautiful South Island of New Zealand by doing the “fly-cruise-fly”, renting a car, glamping and multiple hikes/walks. We had an amazing time!!!

Hotel Review
Valley Views Glamping
Kurow

What an awesome way to view the night sky!! The view from our dome was amazing!! We had all the comforts of home. The owners were great. Patrick knew we were looking for off the beaten path kind of sight seeing. He gave us directions to “Danseys pass”. Wow! Is all we can say. A one way gravel road that allowed us to view the mountains of New Zealand. Our glamping experience was awesome!!

Authenticity & Character
Had all the comforts of home while “camping”
Location
Staff
Made you feel very welcomed
Cleanliness & Comfort
Every thing was fresh and clean
Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 28, 2024

Hi Scott, Amy, Angela, and Kev! Thank you so much for your kind words! It was truly my pleasure to assist you in planning your dream trip to the stunning South Island of New Zealand. I'm thrilled to hear that the itinerary we crafted together turned out to be just what you were looking for.

Warm regards,

Monika

New Zealand 16-day Auckland to Queenstown
New Zealand | Mar 2 - Mar 17, 2024

Thomas
Thomas T.
Denver, CO | Reviewed on Apr 16, 2024
Our Travel Pro, Monika, was very patient with us while we worked through the itinerary for our New Zealand trip. In fact it took us (not Monika) 3 months to finally settle on the detailed schedule. We just kept asking questions and Monika developed options for us to consider. In the end her original itinerary was close to what we chose; well we added a few excisions and some of the hotels and B&B's changed. I will say all the options Monika provided were excellent. Monika was very... Read more

Our Travel Pro, Monika, was very patient with us while we worked through the itinerary for our New Zealand trip. In fact it took us (not Monika) 3 months to finally settle on the detailed schedule. We just kept asking questions and Monika developed options for us to consider. In the end her original itinerary was close to what we chose; well we added a few excisions and some of the hotels and B&B's changed.

I will say all the options Monika provided were excellent. Monika was very responsive to reschedules (due to weather) and in fact moved an excursion up a day, to keep us on schedule and allow us to do a challenging hike the next day that got cancelled because of weather.

If I had one recommendation to the reader, 16-days is not enough; if you are driving. We saw many highlights and are already thinking of our next visit to New Zealand. Monika was very cognizant of the travel times and provided us guidance to minimize our hours on the road and provide useful, fun, entertaining, & amazing stops along the way.

Monika will be our go-to for our next New Zealand adventure. It was so helpful having a local (she is based in Queenstown) expert.

Thanks,
Tom T

Hotel Reviews
Naumi Hotel Wellington
6141

Quirky mid-town hotel.

Authenticity & Character
Quirky, what more is there to say! In a really good way.
Location
Well except the parking, but we were RIGHT DOWN TOWN
Staff
Pointed us to a few interesting things to see.
Cleanliness & Comfort
Great bed and linens
Kamana Lakehouse
Queenstown

Excellent location, great view of the lake. Great Staff

Authenticity & Character
It is called Lakehouse and it didn't disappoint with the Lake Views
Location
Staff
Came to get us when one of our excursion drivers showed up early!
Cleanliness & Comfort
The staff was responsive to a messy towel day
M Social
Auckland

Modern Hotel in the middle of everything! The first 2 days we just walked everywhere we needed to go.

Authenticity & Character
Modern and Modern
Location
Right on the waterfront
Staff
Helped with some tech issues and made recommendations
Cleanliness & Comfort
just great
Beaufort House Akaroa
Akaroa

The hostess and host were excellent and this is an incredible B&B

Authenticity & Character
French town with this chateau feel
Location
Small town and this was a walk to the waterfront.
Staff
Excellent Omlete
Cleanliness & Comfort
These linens I really want to know where they get them, was unbelievable comfortable!
Activity Reviews
Redwoods treewalk by night
Redwoods treewalk by night
Rotorua

Just fun and interesting in the evening!

Starlight Gourmet Kayak Tour - Glowworm Caves
Starlight Gourmet Kayak Tour - Glowworm Caves
Rotorua

Really glowworms only exist in 3 locations in the world, our guide was excellent and we really enjoyed the adventure.

Zealandia - Night Tour
Zealandia - Night Tour
Wellington

Everyone should do this excursion because it tells you about how New Zealand is reintroducing native birds.

Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Fly Cruise Fly – Queenstown to Milford Sound by scenic flight
Queenstown (NZ)

Everyone has pictures of Milford, but you need to experience it yourself!

Local specialist: Monika Vinsova
Monika
Monika Vinsova
Local specialist in Queenstown, New Zealand | Replied on Apr 16, 2024

Hi Tom and Terry,

I truly appreciate your thoughtful feedback! It was such a pleasure assisting you with your New Zealand journey, and I'm delighted to hear that you had a memorable experience.

I'm thrilled that you're already considering another visit to New Zealand! There's so much more to explore, and I'd be honored to help you plan your next adventure whenever you're ready.

Thank you again for choosing me as your travel consultant, and here's to many more incredible adventures ahead!

Warm regards from Queenstown,

Monika

New Zealand was AMAZING ! Trip plan d efinitely exceeded our expections!!!
New Zealand | Mar 18 - Mar 30, 2024

Jodi Lynn
Jodi Lynn G.
Saint Michael, MN | Reviewed on Apr 02, 2024
Thank you Franck, of KimKim/Once in a Lifetime. The trip you planned for us to New Zealand exceeded our expectations. We kept saying, “thank you Franck”!! We loved the process of planning. You came up with a first idea plan and listened to how we wanted to personalize it to fit our dreams. We liked all of the accommodations upgraded to water/view front and we asked for something unique. It was nice having a few days in Auckland at MSocial to check out the bay and whale/dolphins... Read more

Thank you Franck, of KimKim/Once in a Lifetime. The trip you planned for us to New Zealand exceeded our expectations. We kept saying, “thank you Franck”!! We loved the process of planning. You came up with a first idea plan and listened to how we wanted to personalize it to fit our dreams. We liked all of the accommodations upgraded to water/view front and we asked for something unique. It was nice having a few days in Auckland at MSocial to check out the bay and whale/dolphins excursion and acclimate to the 18 hour time difference. We loved the night time redwood tree walk and our morning stroll again in Rotorua. We had a breathtaking tour and wonderful chat with Jill Simpson, own of beautiful Akaroa Garden; then off to a fun and worthwhile dolphin cruise . Mount Cook Lakeside retreat on lake Pulaski was luxurious; great views, chef cooked meals and perfect location to explore the Mackenzie region. We had a private plane, The Grand Traverse to fly over the glacier and mountain areas of Mackenzie Aoraki National Park. Two of us made it to stargazing after a wonderful dinner in the dining hall, lead by lodge owner. Magnificent!!! Crazy, amazing place to stay (photos). We had an informative and fun backcountry tour as one of our adventures while there. We also got up close to an iceberg and glacier at Lake Tekapo, Next we drove to Clyde and stayed at a unique and authentic Oliver’s Lodge. The people are so welcoming there! Our favorite place was Milford Lodge staying at Cabot Lodge. Breidi met us with umbrella and she and husband Brad Alexander/owners made us feel so welcome. Such a luxuriously unique accommodations on the beautiful hills of their Lodge overlooking the Fiordland National Park and Lake Manapouri. Breathtakingly beautiful. Milford sound is a magical place. Jeff, of Trips and Tramps was our bus driver, part of our coach, cruise and walk tour. We snuck in a helicopter ride that he set up while we were there.

Thanks again Franck. It was a trip of a lifetime. You took care of every detail from pick up driver at every needed venue, rental car, and several amazing meals and awesome excursions. This was our second time using KimKim and you did not disappoint.

Hotel Reviews
Cabot Lodge
Manapouri

Cabot Lodge is a luxurious accommodation that is nestled in the hills overlooking Fiordland National Park overlooking Lake Manapouri. It is so warm and welcoming. The views are AMAZING. We loved the special attention we received from owners Breidi and Brad Alexander. The meals were chef cooked and delicious and had the best wine of the trip. We loved the gathering room overlooking the lake Manapouri and Doubtful Sound. We took a hike of their hill through hundreds of sheep. So incredible.

Authenticity & Character
Beautiful gardens frame this unique lodge. Very quaint with a few privately luxurious rooms. There are separate gathering rooms that worked out well to meet new people and play backgammon with our friends we traveled with. They also have a great library.
Location
On the sheep and red deer covered hills overlooking Lake Manapouri and mountains. Breathtaking!
Staff
So friendly and authentic. We were excited to get back and see them and eat their delicious feed. Lovely, hard working family.
Cleanliness & Comfort
Everything was SPOTLESS. Every detail was covered. We were met in the parking g lot, the was a hand-written note welcome us with homemade cookies everyday. Brad was always smiling and do good about answers g our many questions. Our rooms were spotlessly cleaned every day. They even sent us home with Breidi’s homemade soap. I really do how I can go back again some day.
Mt Cook Lakeside Retreat
Lake Pukaki

Amazing view on lake Pukuki. The accommodations were luxurious and spacious. Very comfortable

Authenticity & Character
The inside of the home was warm, inviting and very comfortable. We loved the wood fireplace every night. The bedrooms and bathrooms were huge. Each room had a magnificent view.
Location
We were kind of all by ourselves. Very private. We had our own outdoor sauna and wood hot tub overlooking the mountains and glacial lake.
Staff
We had a private chef made meal every morning and night brought to our cozy accommodation. Everyone was friendly.
Cleanliness & Comfort
Everything was immaculate. All new and we’ll take. Care of.
Olivers Lodge
Clyde

We loved this quaint hotel. It was very unique, unpretentious, and so original and authentic.

Authenticity & Character
Amazing character. We had breakfast together in an old kitchen with old dishes. I loved the tea cups. I felt like so was in my grandma’s home, only bigger.
Location
Staff
Staff was friendly and warm.
Cleanliness & Comfort
QT
Queenstown

This was not our favorite.

Authenticity & Character
Not our warm and cozy kind of hotel.
Location
Close to Queenstown and the airport. Not a very good view.
Staff
Seemed a little disorganized
Cleanliness & Comfort
Rooms were clean, but it was not comfortable. To modern and seemed cheaply put together. Bathroom was nice and clean
Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Apr 04, 2024

Dear Jody,
Thank you for this very positive review, happy to read you had such a great time in NZ. Hope to see you soon back to NZ, otherwise enjoy other trips with Kimkim.

Memories of a Lifetime!
New Zealand | Mar 23 - Mar 30, 2024

A
Anna S.
Denver, CO | Reviewed on Mar 31, 2024

Franck was able to plan the perfect vacation for us. We took the quiz and everything he recommended was spot on! We had plenty of down time to choose our own adventures along the way. When our flight to the South Island was delayed, Monika messaged us and gave us options. Everyone was so helpful and we made memories that will last a lifetime!!! I will definitely book through KimKim again!!!

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Apr 04, 2024

Dear Anna,

Thank you for your testimonial, it is good to read you loved your trip and that Monika was able to assist you while I was away. Keep booking your trips through Kimkim any local agents worldwide are true experts of their destination.
Kind regards
Franck

Fantastic Trip to North Island of Aotearoa (New Zealand)
New Zealand | Mar 1 - Mar 13, 2024

C
Cindy L.
Canada | Reviewed on Mar 20, 2024

Our 12-day trip to the North Island was fantastic and exceeded our expectations! Our trip was originally scheduled for Nov 2020 and because of Covid we had to defer. Franck helped re-plan the itinerary for March 2024. Highlights included a New Zealand food story tasting menu at Ahi in Auckland, the Wai Ariki Spa at Rotorua, Mt. Takawera crater walk, Waiotapu geothermal area, Tongariro National Park and Kapiti Island. The trip was perfectly customized to our preferences and everything worked very smoothly.

Local specialist: Franck Lemaitre
Franck
Franck Lemaitre
Local specialist in Auckland, New Zealand | Replied on Mar 21, 2024

Dear Cindy,
Indeed, you have finally made it 4 years later! Thank you for being that patient and for being flexible as some suppliers booked on your original trip are no longer operating.
Happy to read you had a great time.
Kind regards
Franck