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SALTY.TRAVEL

SALTY.TRAVEL is a Cape Town based travel agency offering unique and customised tours all across Africa. We welcome all types of travelers, from solos and couples, families and small groups to sport and school groups on any budget tailored to your specifications.

SALTY.TRAVEL is part of the following groups: Botswana Travel Agents, Mauritius Travel Agents, Mozambique Travel Agents

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Recent Trip Reviews for SALTY.TRAVEL

My hat is off to both Nadia and Stephanie! T...
Kenya | Sep 9 - Oct 6, 2024

J
Judie B.
Buffalo, NY | Reviewed on Nov 27, 2024
My hat is off to both Nadia and Stephanie! This almost 4 week trip to Africa was spectacular. Everything went off without a hitch except for one incident in Tanzania which Stephanie handled professionally and without incident. The incident in question was not KIMKIM's fault or the guides but that of the guide's office in Arusha. My son and I were very well taken care of and every request along the way was handled timely and efficiently. The guides were extremely accomodating for all my... Read more

My hat is off to both Nadia and Stephanie! This almost 4 week trip to Africa was spectacular. Everything went off without a hitch except for one incident in Tanzania which Stephanie handled professionally and without incident. The incident in question was not KIMKIM's fault or the guides but that of the guide's office in Arusha. My son and I were very well taken care of and every request along the way was handled timely and efficiently. The guides were extremely accomodating for all my son's requested related to getting the photography he wanted. We have traveled extensively as my son is a professional photographer so we are well experienced. This is the second time I have used KIMKIM and I will do it again probably for Norway and Patagonia in the near future. Again Thank you to Nadia and Stephanie for a great African tour.
Judie and Chris Behrend

Local specialist: Stephanie Louw

Amazing Africa ...
South Africa | Oct 18 - Oct 27, 2024

Kolla
Kolla S.
India | Reviewed on Oct 29, 2024
We three couples from India had a great time in South Africa and Victoria falls thanks to KimKim and Steph our trip planner..This is our third trip with Kim Kim.Perfectly planned and coordinated by Steph,who needs a special mention.She was very patient and catered to all my wishes and suggestions.Especially celebrating my wife s birthday in Kruger shalati train on the bridge.A memorable celebration.Mark our guide in Capetown was exceptional and took proper care of us,very punctual and... Read more

We three couples from India had a great time in South Africa and Victoria falls thanks to KimKim and Steph our trip planner..This is our third trip with Kim Kim.Perfectly planned and coordinated by Steph,who needs a special mention.She was very patient and catered to all my wishes and suggestions.Especially celebrating my wife s birthday in Kruger shalati train on the bridge.A memorable celebration.Mark our guide in Capetown was exceptional and took proper care of us,very punctual and friendly.In Victoria falls we had little problem in coordinating with the guides and pick ups.Kruger Shalati was again an awsome experience
Now the negatives in our trip though very few need to mention it here,
1)The sunset cruise we were given in all the itineraries was Sunset cruise luxury signature deck experience by Pure Africa,but we were taken to a small cheap boat with basic drinks and hot sun with no shade and hard wooden benches to sit..After a very hot day we were just looking to relax and unwind on the luxury cruise with artisanal premium drinks and canapes and watch the famous African sunset.A very bad experience.Especially with the signature deck cruise sailing next to us all the while.Stephs explanation that small boats reach better places wasnt very convincing.Didnt know why KimKim has compromised on this.This happened for the first time in my three trips.
2)They were few mix ups in flight bookings that made our hearts to beat lil faster with stress in the airport ,but were immediately resolved by Steph.Thanks once again Steph.
3)We were told we will be given visa on arrival for Zambia.The Bushtracks driver who took us to devils pool,stopped at Zambia immigration ,went inside and came back saying sorry you cant go to Zambia today as Indians need prior visa to enter.Then again he goes in and comes back saying if you pay a little extra(bribe) they will give you visa in 10 mins otherwise it will take one day as the visa has to come from Lusaka.So we had no option to shell out that extra bribe along with 50usd visa fee(which also am not sure that it ll be so much for a day tripper)Just informing you this so that this will not be repeated with your future clients.
Apart from these incidents,the trip had gone well with amazing experiences like Penguins,Devils pool,shark cage experience,shalati stay n safari,thanks once again Steph and Kimkim from six of us for curating an amazing trip

Hotel Review
Kruger Shalati Train on the bridge
Kruger National Park, Skukuza

A great stay on the train on the bridge.enjoyed every moment of our stay.An experience of a lifetime ,courteous staff,knowledgeble safari guides,ours was Elvis ,with lot of patience showed us the Big five.The views from the room of the sabie river and the game that come to drink water too good!The pool with an infinity view and bar was a high light

Authenticity & Character
Location
Staff
Elvis the safari guide,Remember the guy in the restaurant need special mention.And also all the singers and dancers at the evng dinner who wished my wife on her birthday
Cleanliness & Comfort
The bed and the pool
Activity Reviews
Table Mountain Tour
Table Mountain Tour
Cape Town

Sadly missed the cable car tour because oh high winds,but Mark our guide made it up by taking us on a city tour

Quality of Experience
Guides, Drivers and Staff
Transport
Full day touring Boulders Beach and Kirstenbosch Gardens
Full day touring Boulders Beach and Kirstenbosch Gardens
Cape Town

Mark was an amazing guide and took us for local sight seeing to areas like Bo-kaap and other areas of caoetown which was not there in the itinerary.African penguins are cute at Boulders then went to Kirstenbosch gardens which was also lovely

Quality of Experience
Guides, Drivers and Staff
Transport
The guide cum driver Mark
Full Day Boutique Winelands Tour
Full Day Boutique Winelands Tour
South Africa

We missed the tour and participated in Capetown marathon

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw

South Africa family of 4
South Africa | Sep 26 - Oct 12, 2024

R
Renee H.
Australia | Reviewed on Oct 14, 2024
Salty Travel did a fantastic job of making an itinerary for our family of 4. Lots of great suggestions of activities and we had fabulous accommodation too. We would happily organise another trip with them. Read more

Salty Travel did a fantastic job of making an itinerary for our family of 4. Lots of great suggestions of activities and we had fabulous accommodation too. We would happily organise another trip with them.

Hotel Reviews
Kapama River Lodge
Hoedspruit

Incredible Safari lodge. We loved every minute and felt completely spoilt. The food was incredible- fed 7 times a day! The rooms really comfy and had everything we needed for our family of 4. The pools and gym were great. The staff were amazing, they were all so lovely, friendly and went out of their way to be helpful. The wildlife were out of this world! We had such incredible sightings even family from South Africa were stunned at what we saw in our 6 days. Most people stay 2-3 night, we stayed 5. I would totally recommend staying as long as you possibly can.

Authenticity & Character
I love the African architecture internal and external. It's such a lovely indoor outdoor experience.
Location
We were picked up from the airport in the open 4WD's and the animal sightings started the moment we were in the gates of Kapama less than 5 minutes from the airport. They were the best airport transfers ever.
Staff
So lovely, helpful, and went above and beyond their usual duties when my daughter scarf fly out of the vehicle on our way to the airport they courier it down to meet us at our last hotel in Johannesburg before we flew out of SA. They did it without hesitation. The guides and trackers are so knowledgeable and no question was too silly to ask. We learnt so much and experienced so much more that we would have driving around by our selves in other parks. The housekeeping staff were lovely fixing our rooms several times a day. You are given your own waitstaff that meet you at every meal time and that was very special. Every time we had a genuinely happy smile greeting us and getting to know the quirks of our family. One our last night they surprised us with a private dinning room decorated for us with our family name spelt out in leaves from one of the local plants with beautiful decorations all over the table. It was so special.
Cleanliness & Comfort
Everything was immaculate and comfy. We had the best sleeps.
Garden Route Hotel

The moment we checked in we contacted our travel agent to see if we could bring forward our reservation at our next stop. It did not feel welcoming and certainly wasn't a place to stay as a family with kids. It smelt of cigarette smoke- even where it was a non smoking part of the hotel and felt old and musty. The linen was clean but the room felt musty and a bit damp. There was mouldy carpet where rain had come in the glass doors onto the lawn and pool area. The staff didn't look happy either.

Authenticity & Character
Location
Seperate it totally from the casino.
Staff
Cleanliness & Comfort
Replace the carpet everywhere it stinks of cigarette smoke every in the non smoking areas. Replace the mouldy curtains, fix the water leaks in the glass sliding door. Throw out or replace the luggage rack that was broken.
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Oct 28, 2024
Hi Renee
Thank you so much for your thoughtful and detailed feedback! We're thrilled to hear that you enjoyed the itinerary we crafted for your family and that Kapama River Lodge exceeded your expectations. It sounds like the team went above and beyond to make your stay unforgettable, from the warm staff hospitality to the incredible safari experiences. Your recommendations on staying longer and your wonderful descriptions make us so proud of the partnership we have with Kapama!
We’re sorry... Read more

Hi Renee
Thank you so much for your thoughtful and detailed feedback! We're thrilled to hear that you enjoyed the itinerary we crafted for your family and that Kapama River Lodge exceeded your expectations. It sounds like the team went above and beyond to make your stay unforgettable, from the warm staff hospitality to the incredible safari experiences. Your recommendations on staying longer and your wonderful descriptions make us so proud of the partnership we have with Kapama!

We’re sorry to hear that your stay at the Garden Route Hotel didn’t meet the high standard we aim to provide. We’ll be sure to pass along your feedback regarding cleanliness and comfort to the hotel management to help them improve. Thank you for sharing your insights—they help us ensure every aspect of your journey is exceptional. We would be delighted to plan another adventure for you and your family whenever you’re ready!

Warm regards,
The SALTY Travel Team

Steph did an amazing job. Coordinating our f...
South Africa | Sep 13 - Sep 30, 2024

Paul
Paul K.
Brinnon, WA | Reviewed on Oct 07, 2024
Steph did an amazing job. Coordinating our flights and ground transportation to the safari camps was flawless. Cape Town was fun. Skip Karibu restaurant. Plenty of much better places nearby Cape of Good Hope is a must do. Book a private tour. Our 'small group' tour had 23 people on a 23 seat bus. Several were ill and they passed it along. 24 hours of down time. The foodie tour was unimpressive. Our hike up Table Mountain was fantastic. Justin Hawthorne is an amazing guide. ... Read more

Steph did an amazing job. Coordinating our flights and ground transportation to the safari camps was flawless.

Cape Town was fun. Skip Karibu restaurant. Plenty of much better places nearby

Cape of Good Hope is a must do. Book a private tour. Our 'small group' tour had 23 people on a 23 seat bus. Several were ill and they passed it along. 24 hours of down time.

The foodie tour was unimpressive.

Our hike up Table Mountain was fantastic. Justin Hawthorne is an amazing guide. 10/10.

The Safari camps were great.

We liked Umlani camp in Timbavati: it had the best animal viewing of the trip. The camp itself is just great.

Rhino Post Lodge is amazing. Just a beautiful place and excellent service. Our Guide Wesley was great.

The Vic Falls tour was more crowded than we would have preferred. Batonka Guest Lodge was just great. We would avoid the Boma dinner: very touristy with crowds of people taking selfies. No thanks. Highly recommend the helicopter flight over the falls. We also enjoyed the river cruise upstream of the falls.

Hwange Bush Camp tied with Mana Pools as our favorite places. The Bush Camp is beautifully set overlooking a huge savannah. Sophie and Anthony are great hosts. Our guide Darmesh, was great. We also spent two nights at fly camp. We were the only guests and were treated like royalty. Spent 3 days tracking Black Rhino with two trackers and Darmesh. Walked 25 miles and never found them. Nevertheless an amazing experience out in the bush.

John's Camp/Croton Camp is great. Set near the shore of the Zambezi River, you overlook the flood plane with the mountains of Zambia in the background. Breathtaking. Milo is a wonderful host. We spent one night in the treehouse. What a unique experience.

Overall very happy with the trip.

Hotel Reviews
Cloud 9 Boutique Hotel
Cape Town

Nice location. Roof bar and breakfast are nice. We stayed in a basement room.

Hwange Bush Camp - Fly camp
Hwange

highly recommended

Garden Court O. R Tambo
Johannesburg

this is an old hotel a 15 min drive from the airport.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
no shampoo
Umlani Bushcamp
Greater Kruger National Park

quite nice.

Johns Camp
Mana Pools
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Oct 07, 2024
Hi Paul and Rena, Thank you so much for your wonderful and detailed review! I am so happy to hear that your trip was a success and that the coordination for flights and transfers ran smoothly. It’s great to know that you had such memorable experiences at the safari camps, especially at Umlani and Rhino Post Lodge. We truly appreciate your feedback about the tours and restaurants as well. It’s always helpful to hear insights, and we’ll definitely keep them in mind for future recommendations.... Read more

Hi Paul and Rena,

Thank you so much for your wonderful and detailed review! I am so happy to hear that your trip was a success and that the coordination for flights and transfers ran smoothly. It’s great to know that you had such memorable experiences at the safari camps, especially at Umlani and Rhino Post Lodge.

We truly appreciate your feedback about the tours and restaurants as well. It’s always helpful to hear insights, and we’ll definitely keep them in mind for future recommendations. I'll also make sure to pass along your kind words to Justin, Wesley, Darmesh, and the amazing hosts who made your journey special.

It sounds like your time in Hwange Bush Camp and Mana Pools was unforgettable, and I am so glad you got to experience such unique adventures, even if those elusive rhinos kept their distance! Your descriptions of the camps and the incredible scenery are just breathtaking.

Thank you for choosing us to help plan your adventure—I am so happy to hear that you were pleased with the overall experience. We look forward to welcoming you back on your next journey!

Warm regards,
Steph

August 2024 South Africa Vacation
South Africa | Aug 4 - Aug 15, 2024

Glicelda
Glicelda B.
Saint Matthews, KY | Reviewed on Sep 22, 2024
Without a doubt, one of my most favorite vacations despite missing four days due to flight disruptions. The first part of our trip, we spent three nights in Cape Town and stayed at the La Splendida Hotel with an ocean view and minutes away from the waterfront. Bridget Wilcox was our tour guide in Cape Town to a Penguin Safari, a drive along the coast to Cape Point, Hirschenbosch Botanical Gardens and wine tasting. Bridget was friendly, informative, funny, and knowledgeable. We enjoyed... Read more

Without a doubt, one of my most favorite vacations despite missing four days due to flight disruptions. The first part of our trip, we spent three nights in Cape Town and stayed at the La Splendida Hotel with an ocean view and minutes away from the waterfront. Bridget Wilcox was our tour guide in Cape Town to a Penguin Safari, a drive along the coast to Cape Point, Hirschenbosch Botanical Gardens and wine tasting. Bridget was friendly, informative, funny, and knowledgeable. We enjoyed having Bridget as our tour guide while in Cape Town. I appreciated, Laurel, a representative from Capi Tours, meeting my husband and I at the airport while we waited for our ride to the hotel given the chaotic start we had. From Cape Town, we flew to Kruger National park - Shalati. The 3 day safari was the highlight and best part of our adventure. Shalati did not disappoint from the staff, accommodations, food, surroundings/atmosphere and overall experience. Definitely exceeded all of my expectations. Benedict from what I observed ran the place well, professional, helpful and made it a point guests were taken care of. Shout out to Subisiso and Lurrecia, both waited on us the majority of our stay and super friendly and helpful. The game drives were quite an experience like no other. We were able to see 4 of the Big Five and in complete awe of seeing them in their nature habitat. The last leg of our vacation, we flew to Zimbabwe. We saw Victoria Falls (no dead pool swimming) but pretty neat regardless and then a Bomba dinner that evening. Our last night, we had lunch at Dusty Road and a sunset cruise. It was such a pleasant evening on the cruise and surprisingly had a great time.

My biggest complaint: La Splendida Hotel and theft. We had a few items laundered with a next day return. I picked up my clothes at the front desk from Lucille (manager) the morning of our last day in Cape Town. I took the clothes to my room and left for our all day wine tasting tour. When we returned, I noticed 4 of our laundered items were missing. I immediately notified the front desk and was told to talk to the manager in the morning, which was the morning we were flying to Kruger National Park. Lucille tried to deflect that it was a possible mix up with another guest's request, plausible but very unlikely. Someone with a key entered our room while we were away and stole our clothes!! We had laundry service at Shalati and Pioneer and had no issues or experienced theft of any kind. Apparently, others have also reported theft at La Splendida (something we found out later after the fact). With a service such as Kim Kim, it is their responsibility to vet hotels, tour guides, etc. and ensure they are reputable before recommending to their guests. I paid for and relied on Kim Kim's expertise to do that on my behalf. In this regard, they failed in my opinion. Stephanie did work with the hotel to recover the stolen clothes. It's been almost 6 weeks since we've been back and I have yet to receive them, if ever.

Hotel Reviews
La Splendida
Mouille Point, Cape Town

Theft! Need to hire trustworthy employees. Online pics were so misleading because our room was no where near what was shown in the pics!

Kruger Shalati Bridge House Suites

From the moment we arrived to departure, service was top notch. Everyone was friendly, welcoming and helpful. Wonderful experience and highly recommend!

Authenticity & Character
Location
Being able to see elephants, hippos, baboons from our room was incredible!
Staff
Shout out to Subisisco and Lurrecia!
Cleanliness & Comfort
Pioneers Victoria Falls
Victoria Falls

Loved the quaintness and coziness of Pioneers!

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Arrival at Kruger National Park
Arrival at Kruger National Park
Kruger National Park
Quality of Experience
Guides, Drivers and Staff
Transport
Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Kruger Shalati Train on a bridge
Kruger Shalati Train on a bridge
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Boma Dinner and Drum Show
Boma Dinner and Drum Show
Victoria Falls
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Full day penguin safari - Cape Peninsula
Full day penguin safari - Cape Peninsula
South Africa
Quality of Experience
Guides, Drivers and Staff
Transport
Dusty Road Lunch Experience
Dusty Road Lunch Experience
Victoria Falls
Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Oct 07, 2024
Dear Glicelda and Steve, Thank you so much for taking the time to share your detailed feedback on your recent adventure! I’m thrilled to hear that despite the unfortunate disruptions with your international flights prior to arrival, it turned out to be one of your favorite vacations. It’s wonderful to know that you enjoyed your time in Cape Town and that Bridget made such a positive impression—she really is one of our gems. I’m glad that the highlights, from the penguins to Cape Point and... Read more

Dear Glicelda and Steve,

Thank you so much for taking the time to share your detailed feedback on your recent adventure! I’m thrilled to hear that despite the unfortunate disruptions with your international flights prior to arrival, it turned out to be one of your favorite vacations. It’s wonderful to know that you enjoyed your time in Cape Town and that Bridget made such a positive impression—she really is one of our gems. I’m glad that the highlights, from the penguins to Cape Point and wine tastings, made lasting memories.

Shalati sounds like it was everything you hoped for and more! I’ll be sure to pass on your lovely compliments to Benedict, Subisiso, and Lurrecia, who will be delighted to hear how much they contributed to your unforgettable safari experience. And it sounds like your time in Zimbabwe was equally magical—Victoria Falls, the sunset cruise, and Bomba dinner are always such unique and enriching experiences!

However, I was truly sorry to hear about the unfortunate incident at La Splendida. Please know that I completely understand your frustration and disappointment. Situations like these are not only upsetting but also a breach of the trust you had placed in us. I assure you that this feedback is being taken very seriously. I have been in regular contact with the manager of the hotel and continue to follow up on your missing items. I will make sure to keep you updated on any progress and work towards a resolution.

Your feedback is invaluable to us, and we will be reviewing this hotel to ensure that future guests do not experience a similar issue. Thank you again for your patience, and I will continue to do everything I can to assist in recovering your items. Your loyalty and trust are important to me, and I deeply regret that this incident has marred an otherwise wonderful experience.

Warmest regards,
Stephanie Louw

An Unforgettable South African Adventure
South Africa | Aug 10 - Aug 15, 2024

M
mikayla b.
Denver, CO | Reviewed on Sep 01, 2024
Our recent journey through South Africa was an experience we’ll cherish forever. The breathtaking landscapes, incredible wildlife, and rich cultural experiences made this trip truly unforgettable. While every moment was special, a few highlights, along with the exceptional support of our tour planner, Nadia, stood out. The safari at Aquila Private Game Reserve was a highlight of our trip. Witnessing elephants, lions, and rhinos up close in their natural habitat was thrilling. The early... Read more

Our recent journey through South Africa was an experience we’ll cherish forever. The breathtaking landscapes, incredible wildlife, and rich cultural experiences made this trip truly unforgettable. While every moment was special, a few highlights, along with the exceptional support of our tour planner, Nadia, stood out.

The safari at Aquila Private Game Reserve was a highlight of our trip. Witnessing elephants, lions, and rhinos up close in their natural habitat was thrilling. The early morning safari, with the sun rising over the vast reserve, was particularly magical—something we’ll remember forever.

Another standout was our visit to Boulders Beach to see the penguins. Watching these charming creatures waddle along the beach and swim in the clear waters was both adorable and awe-inspiring. The drive along Chapman’s Peak to get there was equally stunning, offering dramatic coastal views that took our breath away.

Our hike up Lion's Head was the perfect way to soak in the beauty of Cape Town. The panoramic views from the summit were breathtaking, with sweeping vistas of the city, the Atlantic Ocean, and Table Mountain. The hike was challenging but incredibly rewarding.

Throughout our trip, Nadia, our tour planner, was an absolute lifesaver. She meticulously organized every detail, ensuring that our journey was seamless from start to finish. She was always available to answer our questions via text, book cars when needed, and even helped us in a pinch with a car. Her dedication and attention to detail made our trip stress-free and allowed us to fully enjoy every moment. Thanks to Nadia’s expert planning and the incredible experiences we had, this trip to South Africa was truly one for the books.

Hotel Review
The Winchester Hotel
Western Cape

Beautiful hotel right on the beach where we walked in the morning. The breakfast selection was great and staff super friendly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Full day driver guide and transfer/day tour
Full day driver guide and transfer/day tour
South Africa

We fully enjoyed our day with Kegan, including wine, tea, chocolate, gin and beer tastings. The views were spectacular.

Quality of Experience
Guides, Drivers and Staff
Kegan was a very fun tour guide and I would be happy to be on any trip guided by him again.
Transport
Full day penguin safari - Cape Peninsula
Full day penguin safari - Cape Peninsula
South Africa

A highlight of the trip

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Nadia A Albertus
Nadia A
Nadia A Albertus
Local specialist in Cape Town | Replied on Sep 02, 2024
Hi Mikayla Thank you so much for your wonderful review! I’m absolutely thrilled to hear that your journey through South Africa was an unforgettable experience. It was a pleasure to be part of planning such a special trip for you. The moments you’ve described, from the magical safari at Aquila Private Game Reserve to the charming penguins at Boulders Beach and the breathtaking views from Lion's Head, truly capture the essence of South Africa’s beauty. I’m so glad you were able to fully... Read more

Hi Mikayla

Thank you so much for your wonderful review! I’m absolutely thrilled to hear that your journey through South Africa was an unforgettable experience. It was a pleasure to be part of planning such a special trip for you.

The moments you’ve described, from the magical safari at Aquila Private Game Reserve to the charming penguins at Boulders Beach and the breathtaking views from Lion's Head, truly capture the essence of South Africa’s beauty. I’m so glad you were able to fully immerse yourselves in these experiences.

Your kind words are much appreciated. It was my pleasure to ensure everything was seamless and stress-free for you. Knowing that you enjoyed every moment and felt supported throughout your trip is the best reward I could ask for.

Thank you once again for allowing me to be a part of your South African adventure. I hope we have the opportunity to plan another incredible journey together in the future!

Warm regards,
Nadia

We had a fantastic time in South Africa! Lu...
South Africa | Aug 6 - Aug 13, 2024

Sree
Sree A.
United Kingdom | Reviewed on Aug 24, 2024
We had a fantastic time in South Africa! Lucy, our local specialist, was fantastic with planning - despite us having postponed the trip last year (very last minute), she was always helpful and managed to negotiate the best possible trip for us. She kept in touch with us during the trip too, promptly answering our questions on flight bookings even at 8pm, which was lovely of her. In Cape Town, our guide was Henrich at Capey Tours. He was a fabulous guide - knowledgable, candid, open and... Read more

We had a fantastic time in South Africa!

Lucy, our local specialist, was fantastic with planning - despite us having postponed the trip last year (very last minute), she was always helpful and managed to negotiate the best possible trip for us. She kept in touch with us during the trip too, promptly answering our questions on flight bookings even at 8pm, which was lovely of her.

In Cape Town, our guide was Henrich at Capey Tours. He was a fabulous guide - knowledgable, candid, open and with a great sense of humour. He showed us so many lovely local joints, from coffee to Cape Malay cuisine, and was always flexible to accommodate our convenience. He went above and beyond to make sure we saw some of the gems Cape Town has to offer, from the Cape of Good Hope, to Table Mountain / Lion's Head, and the surrounding wine regions.

We then spent some time in Kruger National Park, where we stayed at Hoyo Hoyo Safari Lodge. I highly highly recommend - I do not think I have ever encountered such warm, genuine hospitality! The staff were ever-present to help us out, always smiling and made evenings in the Bush a true delight. Our safari guide, Pharence, was a delight - witty, knowledgeable about the animals, receptive to what we wanted to see and fun to chat with.

We highly highly recommend a similar trip to South Africa - our only advice is, stay longer!!!

Hotel Review
Hoyo Hoyo Safari Lodge
Skukuza

I highly highly recommend this safari lodge - I do not think I have ever encountered such warm, genuine hospitality! The staff were ever-present to help us out, always smiling and made evenings in the Bush a true delight. Our safari guide, Pharence, was a delight - witty, knowledgeable about the animals, receptive to what we wanted to see and fun to chat with. The rooms were luxurious and the outdoor shower was amazing. The lodge looks out onto a watering hole, which hugely increases your chances of seeing wildlife - at some point, we saw elephants, warthogs, giraffe, zebra and baboons, drinking water, frolicking in harmony. Truly a pleasure to have stayed here, and we cannot wait to be back! The only thing we would change about our stay is - STAY LONGER!

Authenticity & Character
Location
Staff
The most amazing, hospitable, kind and helpful people I have encountered after travelling to 30 countries.
Cleanliness & Comfort
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Aug 25, 2024
Hi Sree Thank you so much for sharing your wonderful feedback! We are absolutely thrilled to hear about your fantastic experience in South Africa, and we couldn't be prouder of our team members who helped make it all happen. I am so delighted to hear your kind words! It was an absolute pleasure crafting this unforgettable journey for you and your family. We're also pleased that Henrich from Capey Tours added such a memorable touch to your Cape Town visit. His passion for the city, its... Read more

Hi Sree

Thank you so much for sharing your wonderful feedback! We are absolutely thrilled to hear about your fantastic experience in South Africa, and we couldn't be prouder of our team members who helped make it all happen.

I am so delighted to hear your kind words! It was an absolute pleasure crafting this unforgettable journey for you and your family.

We're also pleased that Henrich from Capey Tours added such a memorable touch to your Cape Town visit. His passion for the city, its hidden gems, and its cuisine shines through in every tour, and it's fantastic that you got to experience the best of Cape Town’s beauty, culture, and humour with him!

Your time at Hoyo Hoyo Safari Lodge sounds truly magical, and we're so happy you enjoyed the warm hospitality and thrilling wildlife encounters. It’s wonderful to hear that Pharence provided such an enriching safari experience and that the lodge’s staff made your stay in the bush even more special.

Thank you once again for the glowing recommendation and for highlighting all the special moments of your journey. We hope you’ll follow your own advice next time and stay even longer! It would be a joy to welcome you back to Africa for more unforgettable adventures.

Warm regards,
Lucy and The SALTY Travel Team

P.S. We’ll make sure to pass on your praise to Henrich, and Pharence – they’ll be thrilled to know they made your trip extraordinary!

Our trip to Cape Town and the Kruger National...
South Africa | Aug 4 - Aug 10, 2024

Catie S.
Catie S. C.
Los Angeles, CA | Reviewed on Aug 11, 2024
Our trip to Cape Town and the Kruger National Park area was amazing!!! We first started in Cape Town and our transport driver, Leon Witz, was so cool. He took us wine tasting, to the Cape of Good Hope, to see the penguins, and lastly to go whale watching. Leon is super knowledgeable about the area, and since this was our first time in Cape Town, it was amazing to have a guide that knew so much about the local area. This was also my (now) fiancée’s and I engagement trip, and it was really fun... Read more

Our trip to Cape Town and the Kruger National Park area was amazing!!! We first started in Cape Town and our transport driver, Leon Witz, was so cool. He took us wine tasting, to the Cape of Good Hope, to see the penguins, and lastly to go whale watching. Leon is super knowledgeable about the area, and since this was our first time in Cape Town, it was amazing to have a guide that knew so much about the local area. This was also my (now) fiancée’s and I engagement trip, and it was really fun to celebrate with Leon afterwards! He got us a bottle of champagne to celebrate! 🍾 🥂🎉

After Cape Town, we flew up to the Kruger National Park area to stay at Tangala Camp. The employees and managers at Tangala, particularly, Reason and Louis, were awesome! The managers, Johan and Madeleine, were also super nice and very accommodating. We saw a bunch of wild animals (painted wolves, hyena, leopard, lions, etc), and the driver/spotters knew everything about the animals and answered everyone’s questions. The camp is small with <20 people staying there, so we made friends with the other visitors in our car. The houses are really neat; they’re thatch roof style cabins that were fun to stay in. There are also various antelope that wander through the camp, which was fun to see.

Overall, we had an amazing experience with KimKim, and will definitely be booking again with them in the future. For other trips, we have generally always booked everything ourselves, but KimKim trips are a great combo of independent travel that is still flexible while also helping with the booking and coordinating logistics. Finally, we also had a very positive experience with the local agent, Steph, who did a great job planning everything and picking out activities for us. I appreciated her attention to details and organization of the trip. Thanks all again!

Hotel Review
Tangala Safari Camp

After Cape Town, we flew up to the Kruger National Park area to stay at Tangala Camp. The employees and managers at Tangala, particularly, Reason and Louis, were awesome! The managers, Johan and Madeleine, were also super nice and very accommodating. We saw a bunch of wild animals (painted wolves, hyena, leopard, lions, etc), and the driver/spotters knew everything about the animals and answered everyone’s questions. The camp is small with <20 people staying there, so we made friends with the other visitors in our car. The houses are really neat; they’re thatch roof style cabins that were fun to stay in. There are also various antelope that wander through the camp, which was fun to see.

Authenticity & Character
Location
Staff
Louis and Reason were amazing on the drives!
Cleanliness & Comfort
Activity Review
Tangala Safari
Tangala Safari
Thornybush Game Reserve

After Cape Town, we flew up to the Kruger National Park area to stay at Tangala Camp. The employees and managers at Tangala, particularly, Reason and Louis, were awesome! The managers, Johan and Madeleine, were also super nice and very accommodating. We saw a bunch of wild animals (painted wolves, hyena, leopard, lions, etc), and the driver/spotters knew everything about the animals and answered everyone’s questions. The camp is small with <20 people staying there, so we made friends with the other visitors in our car. The houses are really neat; they’re thatch roof style cabins that were fun to stay in. There are also various antelope that wander through the camp, which was fun to see. This was my (now) fiancé’s and I’s engagement trip and also our first big trip that either of us have taken out of the U.S., and it was perfect!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Aug 14, 2024
Hi Catie and Matthew,
Thank you so much for your glowing review! I'm thrilled to hear that you had such an incredible time in Cape Town and the Kruger National Park area. It sounds like Leon made your Cape Town experience extra special, especially with your engagement celebration—what a memorable moment! 🥂
I'm also glad that Tangala Camp exceeded your expectations and that you had the chance to see such a diverse array of wildlife. It's wonderful to know that Reason, Louis, Johan, and... Read more

Hi Catie and Matthew,
Thank you so much for your glowing review! I'm thrilled to hear that you had such an incredible time in Cape Town and the Kruger National Park area. It sounds like Leon made your Cape Town experience extra special, especially with your engagement celebration—what a memorable moment! 🥂

I'm also glad that Tangala Camp exceeded your expectations and that you had the chance to see such a diverse array of wildlife. It's wonderful to know that Reason, Louis, Johan, and Madeleine contributed to making your stay unforgettable.

Thank you for choosing us for such a significant trip, and I’m delighted that I could help make it seamless and enjoyable. I can't wait to welcome you back in the future!
Steph

First of all, our local specialist was Nadia ...
South Africa | Jun 2 - Jun 20, 2024

Tom
Tom B.
Kennewick, WA | Reviewed on Jul 29, 2024
First of all, our local specialist was Nadia Kahn, not "Lucy". For some unexplained and bewildering (to us) reason, Nadia was let go from the local provider, Salty Travel, just before our arrival in South Africa. We would have loved to interact with her during our vacation (both for support and to share the experience) but she was, by that time, out of the picture as far as Kimkim and Salty Travel were concerned. Fortunately, we have maintained contact with Nadia, independent of Kimkim and... Read more

First of all, our local specialist was Nadia Kahn, not "Lucy". For some unexplained and bewildering (to us) reason, Nadia was let go from the local provider, Salty Travel, just before our arrival in South Africa. We would have loved to interact with her during our vacation (both for support and to share the experience) but she was, by that time, out of the picture as far as Kimkim and Salty Travel were concerned. Fortunately, we have maintained contact with Nadia, independent of Kimkim and Salty Travel. It's only fair (in our opinion, at least) that she was able to share with our experience after the incredible job she did (and amount of time she spent) planning our vacation. She took a personal interest in finding the best options for us and filling in all the details. She seemed truly excited for us and for what she had "cooked up" for us. We were not disappointed. The trip was spectacular.

We spent the first few days in Cape Town. Although the weather was less than ideal (rainy and drizzly most of the time), we had a good stay. The dinner at the Gold Restaurant (highly recommended; it's SO much more than "just a dinner") and the full-day tour of Cape Peninsula were the highlights. The tour guides from Capey Tours were all out sick but they had a back-up, Michele Bakker (Just Mich, a private concierge), to fill in. She was delightful. A real plus was that it was just her and the two of us for all three day-tours (City Tour, Cape Winelands, and the Peninsula). The continuity of having just one guide for all three tours (and the friendship we developed) made a big difference.

Victoria Falls was spectacular, of course. We highly recommend the walking tour as well as the short (but expensive) helicopter ride. Two very different perspectives. Our lodging (the Palm River Hotel) was all we could ask for. Our top-floor "room" was half outside (covered, but open with a river view) and half inside. Being on the top floor, we also had cathedral ceilings, adding further to the opulence. We saw monkeys and warthogs from our room. The Zambezi Sunset cruise was great. The boat we were on had very few people (a plus) and the catering was top-notch (complementary drinks and substantial snacks). We got our first experience viewing African wildlife (including elephants and crocodiles) on this evening cruise. While we were in Victoria Falls, we also attended the Dusty Roads Dinner Experience (do it, it's great!) and the Wild Horizons Elephant Encounter. For the elephants, we were the first excursion of the day (6:30 am) and we had the whole staff to ourselves (only us and the driver in the Land Rover, plus the 10 or so elephant handlers). The walk with and the feeding of the elephants was magical. They are such magnificent animals. Standing next to them, feeling them, and giving them treats -- it doesn't get much better than this. There are other outfits that provide a similar experience, but I can't think of a way that Wild Horizons could have done a better job. This was definitely one of the (if not the) highlight of our whole vacation.

The rest of our trip was spent at three different safari "camps" (with one layover day in Johannesburg). But they were all so very different and all so very special in their own ways. The first was a couple nights on the Chobe River on a small four cabin houseboat. We could see wildlife in the water and on the shore from the houseboat but we also went out on smaller excursion boats to explore further. The staff on the Chobe Princess III houseboat was superb and the included meals were first class. The second was a safari tent camp (Kadizora Camp in the Okavango Delta). Yes, we did stay in a tent, but my-oh-my was it luxurious (no heat or A/C but still luxurious -- it got cold at night, but they provided the necessary means to stay warm). The common areas (bar/lounge, "living room", and dining area were all open-air, but covered. There was also a very nice communal fire pit and pool area. Most evenings we had dinner out under the stars. It was spectacular (the ambiance AND the food!). There were two game drives each day and they lived up to our expectations... and then some! Our driver and guide, Mr. Sparks, was great. Yes, we saw all the expected big animals, small ones, so many birds, and more. After spending two nights in Johannesburg, we ventured on to Lion Sands Game Reserve near Kruger National Park. The Lion Sands River Lodge was a true resort nestled in the wooded savannah. Our room (almost its own "lodge") was elegant, luxurious, and comfortable. We could see the river from our porch/balcony and there were often animals (e.g., antelope) sauntering past only a few feet away. The food was top-tier restaurant quality and the dining experience was, like the room, elegant and luxurious. Here there were also two game drives each day - early morning (starting before sunrise) and late afternoon (ending after sunset). This provided for spectacular lighting for viewing the wildlife (and the sunrises and sunsets). On the last full day our guides (Raymond and Amu) took just us on an hour-long bush walk which was special (no additional charge). They showed us some of their customs growing up in the bush. Since we were on foot, this wasn't intended to be a big-animal viewing experience, but we did see a whole group (a bloat) of hippos out of the water near the river shore. It was mesmerizing!

For the safari camps, we would recommend three nights (at least). Two nights would mean just one full day which just isn't quite enough. With three nights you'll get as many as six game drives (with maybe a bush walk thrown in!) which we found to be ample and sufficient.

All in all a fantastic vacation. We can't speak to the caliber of our local agency (Salty Travel) since the agent we worked most closely with (over months and months) is no longer with the company (for us, she was fantastic, and the logistics of the trip proceeded without a hitch, thanks to her planning). Salty Travel did provide an alternative contact who helped us with a few things (via WhatsApp) during the trip.

Kimkim provides an excellent platform for planning the vacation... conversing (in an on-line chat format) with the local agent to explore possibilities and fine tune the itinerary to your particular liking. The agent typically provides a "candidate" itinerary based on your basic desires, means, and objectives and then you both work together, as needed, to make it the vacation you're looking for. The local agent takes care of all the bookings (except international travel to and from your destination) and Kimkim does the billing, usually in two or three payments. Usually (at least for the four Kimkim vacations we've taken), breakfasts, tours, lodging, transfers, special pre-planned points-of-interest, and all other travel (getting from place to place) is all taken care of and included in the Kimkim payment.

Hotel Reviews
Dock House Boutique Hotel

Very small hotel (maybe five rooms), but our room was large, modern, and gorgeously furnished. The hotel is very close to the Victoria & Alfred Waterfront. The adjacent (and larger) sister hotel has the full service staff and a full bar and restaurant, but the Dock House has a small dining room (adjacent to our room) where they served breakfast (supported by the main restaurant) several of the days we were there. It was almost like having our own private dining room. The staff was VERY friendly, helpful, and accomodating. One of us came down will an illness that needed medical attention and they were so helpful in arranging for a "house call" by a local doctor (who arrived in less than 30 minutes!). We can't thank them enough for the help they provided.

Authenticity & Character
The building itself has its own history. The rooms are very modern with every convenience you would expect.
Location
Close to the waterfront, but still very quiet.
Staff
As noted above. Very helpful and friendly. Our waiter at Dock House dining room seemed to take a special liking to us (but maybe he is like this for everyone) and really showed his concern when one of us was feeling ill. The whole staff was exceptional in helping us get medical attention.
Cleanliness & Comfort
The room was emaculate and the evening turndown was very elegantly done.
Palm River Hotel
Victoria Falls

Gorgeous location by the Zambezi River. We frequently saw wildlife between the walkway to our room and the river (and from our balcony). The room itself was remarkable -- half outside (but covered) and half inside. The room included a VERY well-stocked wet and snack bar (there was one both inside and outside). And all complementary with the room. We had all breakfasts, one lunch, and a couple dinners at the hotel. All were superb.

Authenticity & Character
The hotel is well suited for the environment it's in. It is modern, but blends in very well with the surroundings.
Location
Right by the river and quite secluded. Some people may prefer lodging that is a bit closer to the village of Victoria Falls, but the Palm River Hotel suited us perfectly.
Staff
Very good. We did have a little trouble exchanging money (no ATM and the front desk did not have much "change" in local currency). They were very helpful in getting us some medical help when we needed it. It was on the morning of our departure and we got everything taken care of (including a couple-hour visit to a local clinic) before our scheduled departure before noon.
Cleanliness & Comfort
The property (both the common areas, the grounds, and our room) were all very well taken care of. We have no recollection whatsoever of anything that was amiss or "ajar".
Chobe Princess
Botswana

We were lodged on a 4-cabin houseboat for a two-night cruise on the Chobe River. Our cabin was in the front of the boat and had the only outside balcony (of the four cabins) which was on the front of the boat. The common areas (dining and lounge) were upstairs. The meals (all-inclusive) were terrific. The staff was always friendly and helpful. The cruise provided wildlife viewing from the houseboat as well as more "up close and personal" small boat excursions once or twice a day. When the wildlife was on the shore and we could motor up close in the small boat, we actually did get quite close (elephants and baboons). All in all, a delightful experience. We followed this cruise with a couple safari camps/lodges. This was a nice experience, but given the choice, we think we preferred the safari game drives as the wildlife was more diverse and more up close.

Authenticity & Character
Location
As noted above, this was a unique experience; quite different from an on-land safari camp or lodge.
Staff
Cleanliness & Comfort
Our cabin was rather small (not unusual, I'm sure, for a houseboat), but it did have the balcony which was a treat.
Kadizora Camp
Botswana Gunotsoga, Lobilos

Highly recommended. Your lodging is a tent, most definitely (no heat or A/C), but gorgeous furnishings (easy chairs, dressers, nice rugs, and full bathroom). One whole wall is floor-to-ceiling screens for viewing the savannah (the staff rolls down a canvas wall to cover these screens during evening turn-down. The common areas (bar/lounge, living "room", and dining area) are all outside but under cover. There is also a large fire-pit and a small pool. Very opulent for a "tent" camp, for sure. We loved it.

Authenticity & Character
Seemed to fit right in with the savannah. Hardly visible until you get right up next to it.
Location
Right on the edge of the Okavango Delta. The game drives went far and wide, finding all kinds of animals along the way.
Staff
All very friendly, helpful and accommodating.
Cleanliness & Comfort
The tent was cold at night, but the big bed had a thick comforter and during the evening turn-down they put a heated water bottle (a "bush baby") between the sheets and comforter, which stayed warm all night. So did we. The bathroom was fully-appointed. I like to take hot showers - it water was a little on the cool side for me, but all things considered, it was just fine.
The Peech Boutique Hotel
Johannesburg

We stayed here two nights during our "layover" in Johannesburg. This is a very pleasant, secure, hotel. The room we had was large, clean, modern, and very neat. No complaints whatsoever. The breakfast buffet provided LOTS of cold options and hot options could be ordered off the menu. We had two dinners at the hotel. The first was excellent (the chef came out and we acknowledged his fine work). Unfortunately the second dinner was a bit disappointing -- the meat entree was not a good cut and was not cooked the way we had asked for it. To their credit they did offer to redo it or remove it from the bill (we declined both offers).

Authenticity & Character
The main building appears to be a repurposed estate, which is quite charming. The reception area is very "home" like with sofas and chairs, a fireplace, bookcases, and the adjoining dining room. The buildings with the guest rooms are much more modern. The grounds are very beautiful -- like a manicured garden. There is also a very nice pool (although we did not use it). The hotel has it's own restaurant (where we ate our meals); it's really more of a dining room catering to the hotel guests. But adjacent to the hotel (in the same building) is the very upscale Basalt Restaurant (both use the same kitchen). The first night we were not aware of there being two restaurants and ate in the "dining room" (which was just fine). I had seen pictures of the Basalt Restaurant and was surprised that was not what this area (where we did eat) looked liked. Then we found out about there being the second restaurant. Unfortunately, our second day was a Sunday and the Basalt Restaurant was closed. (I wouldn't be surprised if a table needs to be booked well in advance anyway.) The Basalt Restaurant recently won the "Best Hotel Restaurant in South Africa" for 2024 (https://thepeech.co.za/haute-grandeur-award/).
Location
Very quiet and seemingly secure location. There is a park nearby and a small shopping area (including several restaurants) a block or two away. The vibrant Melrose Arch District is about a 15-20 minute walk away. Otherwise the area is quite residential.
Staff
Like virtually every lodging we encountered in southern Africa, everyone was very friendly and helpful.
Cleanliness & Comfort
See comments above. Absolutely nothing negative to say about the guest room, the grounds and the main building.
Lion Sands River Lodge
Skukuza

Beautiful property with separate buildings for various functions: reception (open air), restaurant (inside seating and outside seating on the HUGE patio overlooking the Sabe River), lounge and bar, gift shop, spa, exercise gym, and of course the individual rooms (each almost their own lodge, although some are adjoining for larger parties). Nothing is over one story high, so it is well hidden in the forest. The various buildings are connected by boardwalks. Just beautiful. We can see why Lion Sands was recently (July 2024) rated as one of the top 100 hotels (#73) in the entire world by T&L Magazine. (https://www.travelandleisure.com/wba-2024-hotels-world-8661177)

Authenticity & Character
Blends in so well with the surroundings.
Location
The common areas overlook the river. Our room (like all of them, I think) overlook the river as well, each with their own balcony to enjoy the scenery... including animals such as various types of antelope that we often saw sauntering by. For a while there was a crocodile sunbathing down at the river shore (a safe distance away) and during one dinner a hippopotamus was spotted maybe 50 yards away from the dining patio.
Staff
We had one lady who was in charge of servicing our room during our whole stay and we had one butler who was assigned to wait on us at all meals. These were both nice touches. Our game drive leader (Raymond) and our spotter (Amu) were delightful, so knowlegable, and so skilled at finding the animals (again, we had the same staff along for all our game drives and for our two-on-two bush walk).
Cleanliness & Comfort
See comments above. Everything about the property was superb.
Activity Reviews
Cape Town City Tour & Table Mountain
Cape Town City Tour & Table Mountain
Cape Town

It was a rainy day in Cape Town so our tour was not all it could be. Our tour guide, Michele Bakker (Just Mich), made the best of the crummy conditions. We did a short driving tour of the downtown area, visited the Diamond Works, The Company's Garden (it was a nice walk, in spite of the drizzle), Green Market Square, and the Bo-Kaap District (including the delightful Art du Cap Gallery). The tour was supposed to include the arial cable car ride up to the summit of Table Mountain, but it was closed due to weather (and remained closed for the next couple days). The weather did finally clear enough on our last full day in Cape Town for the summit to open and we dashed up. It was spectacular. Don't miss it, if the weather permits. One activity in Cape Town that was booked for us by Nadia (included in our Kimkim package) was dinner at the Gold Restaurant (transfers from and to the hotel included) for this evening of the first full day in Cape Town. Since there isn't a place to review this activity separately, I'll say something about it here. Bottom line... don't miss this experience (if you can get in). They have one seating per night and seat several hundred guests (and, apparently, are usually sell out well ahead of the date). It's an evening of music, dance, drinks, and (of course) food. The evening starts with a lesson in playing the drum (each guest arrives at their table with a drum sitting in their chair). This was so much fun! Hearing several hundred drums in unison (well, sort of) was incredible. There was a huge fixed tasting menu with dishes served over the course of an hour or two, intermixed with more music, dancing, and skits. They even offer complementary face painting (my wife took them up on the offer). The evening ended with some audience participation dancing on the stage. A really fun and unique experience. If you're in Cape Town, don't miss it!

Quality of Experience
The weather. The dinner at Gold Restaurant (not part of the city tour) was, indeed, amazing.
Guides, Drivers and Staff
Very friendly, very knowledgeable.
Transport
Comfortable van. Well-planned transfers were included for to and from the Gold Restaurant.
Full Day Cape Peninsula Tour (Private)
Full Day Cape Peninsula Tour (Private)
Cape Town

The day started with a doctor visit at the hotel ("insisted" by the staff as well as our tour guide, Michele Bakker). Good advice. The doctor arrived within 45 minutes of the front desk calling in. She diagnosed my wife's condition (sinusitis) and provided medication on the spot, as well as prescriptions that we picked up later in the day (in Simon's Town before returning to Cape Town). This is neither here nor there with respect to today's tour, but it does speak well of the hotel staff and our tour guide. Both were sincerely concerned about my wife's illness. She started feeling significantly better after taking the provided medication. Now... the tour. Spectacular! Leaving Cape Town, the weather was still marginal (and stayed that way all day in Cape Town, apparently) but as soon as we got around Table Mountain and were heading south, the weather improved dramatically and we had very nice weather for the tour. There was a localized downpour as we were leaving the cape (heading for Simon's Town), but it was short lived. Dramatic scenery is the name of the game for today -- Hout Bay, Chapman's Peak Drive (wow, just wow!), Witsand Bay, Smitswinkel Bay, the Cape of Good Hope and Cape Point (and its lighthouses), and Boulders Beach (African penguins). -- this is NOT an exhaustive list. We saw lots of wildlife along the way... elands, ostriches, dassies, penguins, and many other birds. The day was topped of with a great dinner (included in the tour!) at Saveur Restaurant in the scenic seaside town of Simon's Town. All in all, a splendid, splendid day. If you're visiting Cape Town, don't miss a drive down to Cape Point. Our private tour with Michele Bakker was the perfect way (from our perspective) to experience the wonderful scenery.

Sunset Cruise - Signature Deck
Sunset Cruise - Signature Deck
Victoria Falls

On the evening of our arrival in Victoria Falls, we took a very pleasant couple-hour boat ride on the Zambezi River. To call it a "cruise" may be a bit of a stretch and being on the "Signature Deck" may be a bit misleading (there was only one deck). This was a smaller craft (just the one deck) -- which was nicer, I think, than the multi-deck boats we saw on the river. The boat was not crowded at all -- maybe ten travelers which made for a really pleasant, quiet, and laid-back experience. The staff on board were very attentive and helpful. We were served snacks, small bite appetizers (lots of different options -- all adding up to a full meal), and drinks (including alcoholic ones and some specialty mixed drinks). All were included in the base cost of the cruise (which, in turn, was included in the Kimkim package price). The craft was furnished very nicely with tables and comfortable chairs as well as nice potted plants to give a nice ambiance to the whole experience. Although the dock was really quite close (easy walking distance) to our hotel, transfers were provided. Probably a good thing, considering the wildlife we saw around the hotel. As sunset approached, we saw lots of wildlife including elephants, crocodiles, and hippos. The sun setting "into" the Zambezi River was gorgeous.

Quality of Experience
Not crowded. Delicious food and drinks (included). And, of course, the scenery and wildlife.
Guides, Drivers and Staff
Very friendly, attentive and helpful. The food and drinks were not "buffet style" -- we were served at our table. A nice bar/café with a nice view and attentive staff!
Transport
Even though our hotel was close to the boat dock, transfers (to and from the boat ride) were included and proceeded without a hitch.
 Lunch at Look out Cafe
Lunch at Look out Cafe
Victoria Falls

After our morning tour of the falls, Wild Horizons delivered us to the Lookout Cafe (and back to our hotel afterwards). Having a reservation (this lunch was included in our Kimkim package), gave us a table right at the railing overlooking the Zambezi River gorges. The restaurant wasn't crowded, but a group that was with us on the tour of the falls came to eat here without a reservation -- they were seated a ways back from the railing. The views were great and the lunch was delicious. The waitstaff was very attentive and very friendly.

Quality of Experience
Great view, casual, not crowded, and great food. The bees were a bit pesty, but the staff had a solution (see below)!
Guides, Drivers and Staff
Our waitress at the restaurant was very friendly and helpful. She even provided us with an improvised bee repellant (the bees were a bit of a nuisance) -- smoldering coffee grounds. It worked great.
Transport
Wild Horizons provided timely transport from the morning tour of the falls to the restaurant and then back to our hotel afterwards (all included in the Kimkim package). It's hard to call it "amazing", but there was absolutely nothing to criticize.
Through the eye of an elephant
Through the eye of an elephant
Victoria Falls

NOTE: Our elephant encounter was with the Wild Horizons "Elephant Encounter", NOT "Through the Eye of an Elephant" -- apparently a competing, similar experience offered in Victoria Falls. This experience may have been the highlight of our entire vacation in Southern Africa -- it's a tough call, but it was right up there! We started early in the morning (a 6:30 am pick-up at the hotel) and were driven out to the Wild Horizons reserve. They have a small lodge there where we had morning tea, coffee, juice and snacks while we completed some paperwork and orientation. We were the only guests on this encounter (the first of the day) and we did not see any others until we returned to the lodge. Our guide (who was SUPERB!) loaded us up in the Land Rover and took us out to find the elephants. Along the way we saw other wildlife, including impalas and giraffes. When we got to the elephants (probably 7 or 8 of them) we were greeted by their handlers - a team of 10 men who stay with the elephants all day. We spent the next hour or so out of the Range Rover amongst the elephants while they rummaged for food (including knocking down a tree!). We were able to get as close as we wanted, touch them, and talk to them. Magical. We followed them (in and amongst them) on foot through the bush to a feeding spot where we gave them some treats (similar to rabbit food) -- either by tossing it directly into their mouths (they were obviously used to this routine) -- the "trunk up" method -- or by dumping it into their nostrils at the end of their trunk -- the "trunk down" method. So much fun. When the treats were gone, the elephants moved on (with their handlers). We followed them for a ways in the Land Rover before heading back to the lodge where we enjoyed a delicious and very generous breakfast with our guide (all included). After checking out their gift shop (yes, we made a few purchases), we were transported back to our hotel. What a special and unforgettable experience!

Quality of Experience
Perfect. We had the whole crew - guide, handlers, and elephants to ourselves. The early morning light made for some very nice photographs!
Guides, Drivers and Staff
Our guide -- I sure wish I could remember his name -- was so friendly and knowledgeable, not just about the elephants, but about the other wildlife (including the birds) found in the reserve. He is one the lead guides (or maybe "the" lead guide) for the Sanctuary. We had a very nice breakfast with him after the encounter.
Transport
The transfers to the venue and back to the hotel (included in the booking and also operated by Wild Horizons) went without a hitch.
Arrival Day aboard the Chobe Princess
Arrival Day aboard the Chobe Princess
Botswana

This was mostly a travel day - getting from Victoria Falls to the Chobe Princess houseboat (for a two night stay). It involved an uneventful approximately one-hour drive from our hotel in Vic Falls, across the border into Botswana (where we switched to a new van and a new driver), then to Kasane Immigration (for entry into Botswana). We then took a small motorized craft on the Chobe River past the Chobe Princess houseboats (three of them) to the Namibia shore to go through Namibia immigration (the houseboats, although on the river, officially reside in Namibia). We then took the small motorized craft back to our houseboat. It was kind of a laborious process with lots of moving parts, but went pretty much without a hitch. Fortunately all these connections and transfers were included in the Kimkim bookings and our local agent, Nadia Kahn, arranged everything expertly. Once on the Chobe Princess III houseboat, we were shown to our cabin (a very nice and spacious room... for a houseboat) with its own balcony off the front of the boat (none of the other three cabins had balconies). The rest of the day included a wildlife viewing boat ride (on a small skiff) and a nice dinner on the houseboat. The upper level of the houseboat is a very pleasant common area -- dining area and lounge inside and a sundeck outside. For the meals, we all ate together at one table -- there were seven guests total. It was a nice communal experience with some very pleasant fellow travelers.

Quality of Experience
The trip from Victoria Falls, although a bit cumbersome with the van switches and skiff rides across the river and to our houseboat, went without a hitch. Everyone (drivers, border officials, immigration officers, and attendants at the boat docks) were all professional and/or friendly and hassle-free. Unlike the entry into Zimbabwe, there were no visa fees required.
Food
We arrived at the houseboat at about 2 pm and had a nice lunch on board followed by a game-viewing skiff ride and then a delicious dinner afterwards. The meals throughout the stay were based on a fixed menu (maybe with a couple options) served by the staff at the single guests' dining table. They were adaptable to dietary restrictions, but this is probably something they need to know about ahead of time (we didn't have any such restrictions). Everything was delicious and eating with our fellow guests at the same table was a fun experience.
Guides, Drivers and Staff
Everyone was friendly and did their jobs competently.
Transport
The transport to the Botswana border (about an hour in duration) was provided by Wild Horizons. Then another driver took us in his van to Kasane Immigration. Then, the Chobe Princess staff took us in a little skiff across the Chobe River to Namibia Immigration and then to the houseboat. All was orchestrated very well. We didn't have to arrange anything "on the fly." They were expecting us each step of the way.
On Safari
On Safari
South Africa

NOT APPLICABLE. Our itinerary did not include a visit to Kruger National Park proper, although the Lion Sands Game Reserve (where we did spend two partial and two full days), that I have reviewed separately, is nearby.

Private Transfer O.R Tambo Intl Airport to Hotel
Private Transfer O.R Tambo Intl Airport to Hotel
Johannesburg

We had a little mix-up with the transfer from the airport to our hotel in Johannesburg. Our flight from Maun was rescheduled (same times, but on a different carrier). Our travel agent (Salty Travel) was aware of this (and, in fact, notified us of this change) but failed to notify the driver that was picking us up at the airport. So... the driver thought the flight was cancelled or something and didn't know how to find us. We communicated via WhatsApp with our contact at Salty Travel and got it sorted out (they apologized for not informing the driver of the change). We hung out in the arrivals lounge until our driver found us. In all, it wasn't much more than a half hour delay. The drive from the airport to the hotel was uneventful. Johannesburg was really socked in with smog in the late afternoon during this drive. Our driver told us this was not unusual with a lot of wood and coal burning for heat. (We did not take any pictures of our arrival in Johannesburg or the of the drive to the Peech Boutique Hotel in Melrose.)

Quality of Experience
Better communication between our travel agent (Salty Travel) and the driver for our transfer to the hotel.
Guides, Drivers and Staff
The driver did his job. He wasn't too conversational, but the Johannesburg traffic needed his attention.
Transport
The van itself was fine -- comfortable and spacious.
Depart Africa with a lifetime of Memories
Depart Africa with a lifetime of Memories
South Africa

Our departure from Lion Sands River Lodge, flight from Skukuza AIrport to Johannesburg, and evening departure for London (all in one day) went very smoothly. We had to arrange our international flights (Johannesburg to London to Seattle to Pasco, WA) ourselves but these meshed seamlessly with the connections that Nadia Kahn set up for us as components of our Kimkim itinerary. We can't thank Nadia Kahn (formerly with Salty Travel) enough for the flawless itinerary she set up for us. We had lots of back and forths to fine-tune this itinerary and we settled on what turned out to be a home run. Why Nadia is no longer employed by Salty Travel is beyond me. We wish her well in her future endeavors and hope she lands a job that values her skills as much as we do.

Quality of Experience
Lion Sands River Lodge provided a timely transfer to the Skukuza Airport. We even saw more wildlife on the way to the airport!
Guides, Drivers and Staff
The lodge staff was very helpful in getting us loaded and ready to go.
Transport
Our ride back to the airport was almost a mini-game-drive by itself.
Full Day Boutique Winelands Tour
Full Day Boutique Winelands Tour
South Africa

The weather today continued to be poor (rainy and drizzly) and one of us was feeling under the weather (diagnosed as sinusitis the next day -- and treated) so today was a bit of struggle. We tried to make the most of it. Our wonderful guide did what she could to make the best of it. We visited two wineries: Waterford Estate Winery and Oldenburg Vineyards. The grounds for both these wineries were gorgeous (even in the rain!). The staff conducting the tastings were very friendly and knowledgeable. We did buy one dessert wine (and accompanying chocolate) at Waterford Estate Winery and we were really impressed with the tasting presentation at Oldenburg Vineyards (wonderful crackers, olives, and cheese). We visited Boschendal Wine Estate -- we chose not to participate in a wine tasting, but we did enjoy a very nice lunch in their restaurant. The grounds (especially the produce and herb gardens) were gorgeous. Michele, our guide, made a wise choice and recommended that we forego the final winery (we weren't really feeling up to it) and, instead, visit Babylonstoren Gardens. We spent about an hour or so walking around the exquisitely manicured and diverse gardens. The rain had let up some (although it was still gloomy) so we had a nice walk enjoying the multitude of flora. After Michele returned us to Cape Town, we went down to the waterfront and had a nice fish and chips (gourmet version!) at the Harbour House Restaurant.

Quality of Experience
Under other circumstances (better weather and better health), this could (and probably would) have been a superb experience.
Guides, Drivers and Staff
Our guide, Michele Bakker, chose the wineries we visited (we did not have our own "agenda") -- and the ones we ended up not visiting -- and we couldn't have asked for better choices. (Of course, we don't know anything about the wineries we didn't visit, but the ones she did pick were splendid.) Michele, our guide for yesterday (City Tour), today, and tomorrow (Cape Peninsula Tour), was well-informed, very conversational, and friendly. We really enjoyed her company for these three days.
Transport
Michele's van was very comfortable.
Tour Victoria Falls
Tour Victoria Falls
Victoria Falls

Spectacular! No wonder these falls are so famous! Our Wild Horizons guide took a small group (5 or 6 of us, I think) along the trail that borders the cliff opposite the falls so we were able to experience it from many different perspectives. Ponchos (provided) provided some protection from the mist, but we still got rather soaked (particularly lower legs and shoes) near the mid-section of the falls (it wasn't rain -- the skies were blue). The amount of mist is very wind dependent. For us, there was one section where we couldn't see the falls at all through the heavy mist. But it was very dramatic to see the fall appear through the mist as the wind let up and then disappear again as the breeze returned. The tour ends (before walking back to the car park) with a nice view of the old bridge that crosses the canyon downstream of the falls from Zimbabwe to Zambia. The guide has some interesting facts and stories about this bridge. The next day we took the helicopter ride over the falls (paid for out of pocket, not included in our Kimkim package). It was expensive, but well worth it! The views were spectacular.

Quality of Experience
It's breathtaking to see the grandeur of the falls so "up close and personal". It's rather emotional seeing (and hearing!) one of the wonders of the world with ones own eyes after reading about it for our whole lives. Any pictures (or videos) you've seen of Victoria Falls just don't do it justice.
Guides, Drivers and Staff
Our guide kept us moving along (to his credit). Nonetheless, the tour ended up taking longer than expected, but it was nice that he did not have to keep to a clock.
Transport
The transfers to the falls and back to the hotel (via our lunch at the Lookout Cafe) went without a hitch.
Dusty Road Dinner Experience
Dusty Road Dinner Experience
Victoria Falls

We highly recommend this dinner experience. There may be nothing like it anywhere else. The venue is buried in a residential area of Victoria Falls (transfers were included with the booking; all part of the Kimkim package). It's partly indoors and outdoors, but all very peculiar (in a good way) and very funky. We started out by getting a tour of the property -- the various sources they use for herbs, spices, drinks, and the food itself. They are all obviously locally-sourced and I am sure authentic goods used by the locals in everyday cooking. They showed us the prep and cooking areas and some of the dwelling on the property (very uniquely decorated!). The furnishing were very distinctive and very fun (for example, one dining table had chairs made from cut up bathtubs). The dinner itself was an extensive "tasting" menu. Some were brought to the table as samplers (we tried everything and found them all very tasty) and for the main dinner we went up to the cooking areas and served ourselves right out of the pots on the stove. Everything was SO good! Even the very distinctive drinks. Okay, maybe the local beer (Utshwala) tasted a bit strange to me (very yeasty), but maybe it is an acquired taste. :)

Quality of Experience
So distinctive! Located in residential Victoria Falls. If you want the real "flavor" of Zimbabwe, this must come really, really close.
Guides, Drivers and Staff
The staff was really good about showing us their "style" -- the ingredients and the preparation as well as showing us around the grounds. They provided very helpful descriptions of the very distinctive foods they served.
Transport
The Kimkim package included transport to the venue and back to the hotel after the dinner -- all without a hitch.
Day 2 On board the Chobe Princess
Day 2 On board the Chobe Princess
South Africa

Today we had a pleasant day aboard the Chobe Princess III houseboat. The excursion for the morning was a trip to visit a local village. My wife and I opted to stay on the houseboat (she was feeling a bit under the weather). We're glad we did... First, a lone elephant was in the river and swam really close to the houseboat seeming to be working on a thorough bath. He/She passed by the houseboat and eventually climbed up on the shore and moseyed along. Second, the other guests who went to visit the village seemed to give it an overall rating of "meh". I went out on the afternoon/sunset game-viewing boat ride on the skiff (not feeling well, my wife stayed back but said she saw lots of interesting wildlife out the big windows in our room). From the skiff, we saw lots of interesting wildlife, too: elephants, warthogs, kudu, hippos, giraffes, baboons and, of course, lots of birds. From the houseboat earlier in the day we spotted a female lion (albeit way off in the distance). Back on the houseboat, the provided meals (breakfast, lunch, and dinner plus drinks) were excellent.

Quality of Experience
Lots of great wildlife from very comfortable accomodations (plus great food!), but from a bit further away than would be ideal.
Food
We really enjoyed all the meals. The kitchen provided very ample portions (with seconds or thirds if requested) and there were nice variations from meal to meal. Getting enough food to eat was definitely not a problem!
Guides, Drivers and Staff
The staff on the Chobe Princess III were professional, helpful and friendly. They didn't offer a lot of "extracurricular" activities (e.g., stories, evening activities, or prolonged discussions with the guests) but we were perfectly okay with the level of interaction.
Transport
Not really applicable here, except that the houseboat itself was very nice, well-kept, clean, and comfortable. The excursion skiff was very adequate -- nothing special, but it didn't need to be. Perhaps offering some snacks on the skiff excursions would be a nice addition.
Kadizora Camp Activities
Kadizora Camp Activities
Okavango Delta

I've covered the wonderful Kadizora Camp in the lodging review. Our activities while at the camp included two game drives each day -- one on the day of our arrival and two on each of the full days were were there, so five in all. We had the option for one more drive the morning of our departure, but we stayed back at the camp to prepare for our late morning departure. The morning drive began before sunrise with tea, coffee and snacks in the dining area before loading up in the Land Rover. We were out looking for wildlife as the sun rose -- beautiful colors and lighting for photographs! The sunrises themselves were gorgeous. It was cold, but the camp provided fleece-lined ponchos. Our driver, Mr. Sparks, was very conversational and knowledgeable. He was really adept at tracking down the animals and was willing to go off road as needed to find them. It was a real adventure! The morning drive lasted until late morning -- almost four hours. Mid-morning we always stopped of a nice coffee, tea, juice and snack break (served off the front of the Land Rover). Midday activities included lunch and free time around the camp. There were options for helicopter rides. A couple of our Land Rover mates did take this flight (we didn't) and really enjoyed it -- they shared some really dramatic aerial photos of the Okavango Delta. The late afternoon wildlife viewing took several forms. The arrival day drive was in the Land Rover (similar to the morning drive). The next afternoon we went out in a small flat-bottom boat and explored some of the marshy areas of the delta. For our third (and final) afternoon activity, we took a ride in a Mokoro canoe (poled by a member of the camp staff). This was very calm and peaceful -- no big wildlife, but lots of birds - very peaceful and serene. All of these included stops at or near sunset where we enjoyed each other's company, watched the sun set, and indulged in some complementary drinks (of our choosing) and snacks. We then returned to the camp. The drives started about 3:30 pm and lasted until after dark. After returning to the camp we had a small break before congregating in the dining area for dinner.

Tour of Jo'burg & Soweto
Tour of Jo'burg & Soweto
South Africa

Our detailed Kimkim itinerary stated: "After breakfast you will be collected from the hostel and shown around the sites of Johannesburg like a local. Start off with a visit to Soweto, South Africa’s biggest Township. Here you will have the opportunity to take some photos at the iconic Orlando Towers and Soccer City, home of the World Cup Final. You then head to a local food market where you can have a light lunch, shop for local arts and crafts and listen to some live music. After lunch, it's time to visit to Constitution Hill, home of our South African Democracy and an integral part of our history. You then end the tour with a walk through the park at Zoo Lake, a pleasant end to the day. " It did also say that the itinerary was flexible and could be changed according to our interests for the day. The Kimkim daily schedule stated "After breakfast, your private guide will pick you up for a half-day tour of Soweto and the Apartheid Museum. Following the tour, you'll enjoy an included lunch." What we actually got was the latter -- mostly Soweto and the Apartheid Museum, but no lunch. The guide took us to see a couple of Nelson Mandela's homes (mansions) that he lived in during his later years (not in Soweto). We just looked at them from the street and he told us a bit about them. He then took us to Soweto and drove us through a more upscale neighborhood -- we saw a bit of the mid-scale and lower-scale neighborhoods from a distance. We then stopped at the Mandela House for a tour. The guide for the house was very congenial and did a nice job explaining the history. Quite emotional. Our guide for the day then took us to the square where they were beginning to set up for the annual Youth Day commemoration of the Soweto Uprising that took place on June 16, 1976. (The day we visited was June 16th.) We then visited the Apartheid Museum where our guide showed us through some of the more significant exhibits. It is a huge museum; one could easily spend a day here. All in all, it was quite depressing and disturbing, but some aspects were rather joyful; for example, where they documented the formal end of apartheid in South Africa. This was the end of the tour; our guide drove us back to the hotel. Lunch was NOT included.

Quality of Experience
Our guide was knowledgeable about the history and a good resource. He lives in Soweto and the history is obviously very important to him. We wish the tour had included a bit of the rest of Johannesburg (besides just the drive from and to the hotel) and a lunch as was "promised."
Guides, Drivers and Staff
Our guide for the day knew his stuff. The young man who gave us the tour of the Mandela House was enthusiastic and friendly -- a very nice fellow.
Transport
Comfortable and roomy.
Activities at Lion Sands Game Reserve
South Africa

I've covered the accomodations at Lion Sands River Lodge in the lodging section of these reviews. Spoiler - wonderful! The game drives (like Kadizora Camp that we visited earlier in this vacation) were two per day; one morning drive starting before sunrise and the second afternoon drive ending after dark. Each lasted for several hours. We had the middle part of the day to relax (have lunch, with options to visit the pool, gym, and/or the on-site spa); of course we had lunch but did not partake in the other activities. Our guides (Raymond as the driver an Amu as the spotter) did a terrific job. We were amazed how they were able to track down a single leopard (from tracks on the road and sounds from birds and other animals and where the sounds were coming from). The terrain is "wooded savannah" with lots of trees, gullies, rocky outcrops, and dry stream beds. This made for some fun Land Cruiser cross-country travel in search of the wildlife. The Lion Sands Game Reserve is adjacent to some other reserves. There were a couple times when we saw some wildlife on one of these adjacent reserves but could not get closer as our guides were not permitted to cross the boundries. Nonetheless there was plenty of wildlife for us to see and to get close to. Plenty! Like Kadizora Camp, we stopped for a mid-drive coffee, tea, juice, and snack break (mixed drinks for the afternoon drive!) that was served off the front of the Land Cruiser (a grate folded down to horizontal to serve as the table). This was always a nice experience. On our last afternoon drive, all the Land Cruisers for the lodge (six, I believe) met in one place for the break -- they had a nice buffet set up on folding tables with lots of appetizers... and, of course, the drinks. On our second full day (we spent 3 nights at the Lion Sands River Lodge, so we had a total of six game drives), we did a bush walk with our guides, Raymond and Amu, right after the morning game drive. It was just the two of us and Raymond and Amu. They drove us out to an area they considered "safe" for walking and we walked through the woods for about an hour. They showed us some of the tricks of the trade that they learned growing up in the bush; e.g., making a toothbrush from a plant stalk, playing a spitting game (like we do with watermelon seeds) with... uh... dried pellets of animal dung (I don't remember the animal), making fiber-fill from shredded leaves, etc. On the way back to the Land Cruiser we stopped to see a group (crash) of rhinos (including a couple babies!) out of the water (we had seen them on the earlier game drive, but then they were all in the water). It was a fun and very "personal" experience.

Quality of Experience
Wonderful drives through the bush in search of wildlife and, boy, did we see lots. Yes, there were some "dry" spells but, all in all, the experience most definitely exceeded our expectations.
Guides, Drivers and Staff
Raymond and Amu were first-rate. Their tracking skills were on full display. Raymond was the "lead" -- his English is very good and his knowledge of the wildlife was superb (e.g., my wife asked about lots of birds and he knew them all!). Amu's English wasn't quite so fluent, but we could communicate okay when needed. We met for each game drive (both morning and afternoon) in the lounge adjacent to the lodge's bar for coffee, tea or juice and snacks before heading to the Land Cruiser. Before departing for our afternoon drive, we could make requests for special drinks for the sunset drink and snack break on the drive. Raymond would make sure he had the necessary liquors (or whatever) and other ingredients along to fulfill our requests. A really nice touch.
Transport
Our Land Cruiser was in very good condition, ran well, and was clean. They provided blankets for the cold mornings and even a hot water (rubber) bottle to put in our lap until things warmed up after sunrise.
Local specialist: Lucy Berndt
Lucy
Lucy Berndt
Local specialist in Cape Town | Replied on Aug 16, 2024
Dear Tom, Thank you so much for your detailed and thoughtful review. We are thrilled to hear that your trip was spectacular and that you enjoyed the personalized service and seamless planning. Your kind words about the excursions and accommodations, such as the Palm River Hotel and the experiences with local wildlife, truly mean a lot to us. We appreciate your understanding and continued connection with Nadia, and we are glad the logistics went smoothly with our team. Your feedback about the... Read more

Dear Tom,

Thank you so much for your detailed and thoughtful review. We are thrilled to hear that your trip was spectacular and that you enjoyed the personalized service and seamless planning. Your kind words about the excursions and accommodations, such as the Palm River Hotel and the experiences with local wildlife, truly mean a lot to us. We appreciate your understanding and continued connection with Nadia, and we are glad the logistics went smoothly with our team. Your feedback about the unique highlights, like the game drives and cultural experiences, is invaluable. We're grateful for your recommendation and look forward to assisting you on future adventures.

Warm regards,
The SALTY Travel Team

Lovely accommodations and exciting excursions.
South Africa | Jun 20 - Jul 2, 2024

Shaun
Shaun L.
Minneapolis, MN | Reviewed on Jul 03, 2024
We used KimKim for this trip after a fabulous experience in Japan last year. We appreciated the ability to rely on local expertise in the first instance given a language barrier and this time given safety concerns and the opportunity to learn about more family-friendly opportunities and excursions. This trip definitely met expectations in the first regard. 1) The places that Stephanie booked were safe, clean, conveniently located, and had excellent staff and breakfasts. It seems that there... Read more

We used KimKim for this trip after a fabulous experience in Japan last year. We appreciated the ability to rely on local expertise in the first instance given a language barrier and this time given safety concerns and the opportunity to learn about more family-friendly opportunities and excursions. This trip definitely met expectations in the first regard. 1) The places that Stephanie booked were safe, clean, conveniently located, and had excellent staff and breakfasts. It seems that there was a misunderstanding and we had a mismatch in our accommodations in one location. 2) Our local guides in Joberg and Cape Town were fantastic. Capey Tours was the company we interfaced with and Emmanuel's personalized tour of Soweto and Hennrick's quirky tours of Cape Town were accessible, informative, and fun. 3) Unfortunately, we did have trouble accessing necessary details as our itinerary never updated on "my trip" or "my itinerary" so we were messaged the most up to date itinerary via PDF in KimKim's messaging system which unfortunately didn't allow us to click for important information like domestic flight information or detailed descriptions of excursions which may have allowed us to better set expectations. Thankfully, Stephanie's team was able to share the flight information via Whatsapp in time to accommodate. 4) Some details of our trip changed right before we were set to travel to accommodate local closures (restaurants and sites that were closed Sunday and Monday had to be moved to different days). Of course we understand this though we were surprised that this wasn't anticipated sooner given we'd messaged back and forth about specific days and orders before that. Unfortunately, this meant that some of the things we'd requested on specific dates (like a birthday dinner for our daughter) were scrambled. This also meant that some days were super packed. We're happy that in one instance, Stephanie could accommodate this feedback quickly and move an 8 hr tour from our first day in country to the next day so we had time to settle and adjust to jetlag.

Local specialist: Stephanie Louw
Stephanie
Stephanie Louw
Local specialist in Cape Town | Replied on Jul 22, 2024
Hi Shaun,
Thank you so much for your thoughtful and detailed review. I'm delighted to hear that your experience with us in South Africa met your expectations in many regards, just as it did in Japan. It's wonderful to know that the accommodations I booked were up to par and that you enjoyed the company of our local guides in Johannesburg and Cape Town. Emmanuel's and Hennrick's tours sound like they truly made your trip special with their personalized and engaging approach.
I sincerely... Read more

Hi Shaun,
Thank you so much for your thoughtful and detailed review. I'm delighted to hear that your experience with us in South Africa met your expectations in many regards, just as it did in Japan. It's wonderful to know that the accommodations I booked were up to par and that you enjoyed the company of our local guides in Johannesburg and Cape Town. Emmanuel's and Hennrick's tours sound like they truly made your trip special with their personalized and engaging approach.

I sincerely apologize for the inconvenience you experienced with accessing your updated itinerary. I understand how crucial it is to have all the necessary details at your fingertips, especially when traveling. I'm glad that I were able to provide the needed flight information via WhatsApp, but I will certainly look into improving the system to ensure this doesn't happen in the future.

Thank you for acknowledging my swift adjustment of the 8-hour tour to help you settle in better. I appreciate your feedback as it helps us improve our services. I look forward to planning more memorable trips for you and your family in the future.

Stephanie