One of our best trips ever!
France | Jul 31 - Aug 20, 2023

Larry
Larry S.
West Chicago, IL | Reviewed on Aug 23, 2023

We couldn't be more pleased with the planning, organizing, booking and follow-up from Justine. Ours was a 3-week trip in France covering the areas of Normandy, Bordeaux, the Dordogne area, French Riviera and Paris. Justine set up all of our hotel locations in the best access for all the sights we wanted to see. Also, the hotels themselves were very nice with helpful and friendly staff. All of our guides in the different cities were very knowledgeable. It was especially nice to have all vouchers established with the hotels, car rental, tours, and driver pick up and delivery where needed. We particularly were so grateful for the 1st class booking on the train from Nice to Paris. After seeing the crowds at the ticket windows for the train, it would have been very nerve-wracking to have had to get the tickets ourselves.
During the planning process for the trip, Justine was very accommodating to our requests and even made a last minute change for us on our car rental with ease. All of our guides and drivers texted us within 24 hours before any upcoming event which gave us comfort in not being concerned about time, location, etc.
This is the second time we've used Kimkim (traveled to Colombia before) and have been so impressed with the quality and detail to all aspects of their planning. The local specialists have also been super-fantastic.
One small suggestion we would make is that, if driving, some hotels have limited dedicated parking which fills up fast. We often couldn't get a parking slot for 1 or 2 nights. If we would have known this ahead of time, we could have called the hotel(s) in advance to reserve a spot for us. This info may be worth passing on to future clients.
We will definitely use Kimkim again should we plan another international trip.

Hotel Reviews
Hotel Le Lion d'Or et restaurant la Table du Lion
Bayeux

This hotel is in a great location for easy access to all the major restaurants and amenities in Bayeux. It also has one of the best breakfast selections of any hotel we've stayed at. If driving, however, it is a good idea to call ahead to assure a parking slot at the hotel as their space is quite limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Plaza Madeleine Hotel & Spa
Sarlat-la-Canéda

Great location for the primary shopping mall. Very friendly and helpful staff. Parking a bit of a problem as it is about a 15 minute walk to the garage and space is limited.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hôtel de l’Horloge
Avignon

Great location for walking to all major sites within the walled part of the city. No hotel parking garage provided and a bit of a walk to the public parking garage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel West End
Nice

Fantastic location on the Mediterranean...great for people watching and many restaurants available. There is also a covered public parking ramp very close in the same block.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel d'Orsay
Paris

Great location on the left bank within easy walking distance to the Rhone river, Museé d'Orsay and the Louvre. The hotel has access to inexpensive tickets for many attractions which saves having to stand in line. Also, great restaurants nearby.

Authenticity & Character
Location
Staff
They provided us with clear directions on how to use the Metro which was very helpful and also informed us that they had entrance tickets to the Museé d'Orsay for our use.
Cleanliness & Comfort
Activity Reviews
Monaco, Eze and La Turbie Tour small group tour
Monaco, Eze and La Turbie Tour small group tour
France

This driving/walking tour felt very rushed. The guide would drop us off and various interest points and tell us we had a very specific time that we had to meet him back at the van for a pick-up. Often these were for very short periods of time, like 15 minutes. He was also very abrupt with accommodating the needs for the tour guests. It would have also been nice to have had some sound amplification in the van so those in the back could hear better.

Quality of Experience
Guides, Drivers and Staff
Transport
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Back to Medieval Paris with Notre Dame, St Chapelle & Conciergerie
Paris

Our tour guide, Joanne, was very knowledgeable and friendly and provided a great tour. We appreciated the fact that she had a mic and earpieces for us to wear when we were in noisy areas such as St. Chapelle.

Quality of Experience
Guides, Drivers and Staff
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Full Day Tour of Omaha and Utah Beaches & Normandy Landings Sites
Bayeux

Jean Baptiste (J.B.) was super knowledgeable and gave us a lot of info. about Normandy and we visited all the primary sites and gained a lot of insight in being able to physically see where the landings took place. The only downside--and it wasn't his fault--was the bad weather. It was rainy, cold and very windy the days we were there. We ended up totally wet and ruined two umbrellas because of the strong winds.

Quality of Experience
Guides, Drivers and Staff
Transport
The transport van was adequate but the sound system had an echo which, at times, made the comments from the tour guide hard to understand.
Saint Germain des Prés Food Tour
Saint Germain des Prés Food Tour
Paris

Fantastic tours with Caroline. She took us shopping for baguettes and cheese, then provided a picnic lunch in a park across for Notre Dame, after which we then walked to pastry shops ending at a wine bar with samples at each place.

Quality of Experience
Guides, Drivers and Staff
Local specialist: Justine Edelin
Justine
Justine Edelin
Local specialist in Lacenas | Replied on Aug 27, 2023

Thanks Larry for your feedback, I am happy you enjoyed your holiday and we hope to see you again soon on Kimkim !
Enjoy the rest of your summer !
Best regards
Justine