Great local guide.
Jordan
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Apr 21 - Apr 27, 2023
Trip with Enjoy Jordan thru Kim Kim went well. We were a group of 4 that did a 6 days/5 nights around the Dead Sea, Petra and Wadi Rum in Jordan. Our local guide/driver, Nadir, was amazing!! He went above and beyond (from guiding, driving and even entertainment)!! This is our first trip with KimKim and it's close to no-hassle but we did underwent a couple of issues with the booking and mis-alignment in pricing. Prior to contacting an agency, the group is fully aware that the month of April is peak season, hench, why we reached out to KimKim early (in advance) to ensure we get the Panoramic Tent we wanted in Wadi Rum. Despite of reiterating multiple times, unfortunately, the local tour agency still did not secure a spot. It is disappointing especially after having repeated it multiple times over email of how crucial it is for the group. The second mishap was with regarding to pricing. The initial request was for a total of 8 days (including Aqaba). 2 months leading to the tour we had changed this to 6 days (minus Aqaba). The local tour agent, did not update the pricing up until it was called out.
Activity Reviews
Our local drive/driver was mis-informed about the correct arrival time. We had to wait and search for our immigration guide which took about 15 minutes of waiting/calling KimKim customer service, and we had to wait for about 20 mins for a new driver to come and pick us up.
Our Wadi Rum experience was spectacular. Our local guide, Ibrahim, was very kind and went above and beyond in giving us a phenomenal experience. The drive in the desert is unimaginable, though, I should mention - it is not a jeep drive but a pick-up drive around.
Hello Ms. Karissa
thank you for ythe time you took to wite us a review about your trip.
Very happy that you enjoyed your trip .
Your remarks are valuable to us, will take it into high consideration in furture .
Thank you again , and wish you all the best .
Be well and safe.
Samir