The. Trip you PLAN and the trip you TAKE…..
Norway | Jun 22 - Jul 4, 2022

Jean
Jean S.
Lancaster, PA | Reviewed on Jul 26, 2022

They say that there are always two trips you take “the trip that you plan and the trip that you take”.
This certainly was the case for our trip to Norway. Plans were initially made in 2020 with KimKim. However, as happened to so many people, our trip was postponed for two years due to Covid. The long awaited trip finally took place this year. KimKim did a great job in making all of our reservations for us in Oslo, Flamm, Bergen and on our Hurtigruten cruise ending in Kirkenes, Norway. All of the accommodations were superb. The layover in Flamm was one of my favorite parts of the entire trip - with I would have stayed there longer. The folks at the Skandic in Kirkenes were most helpful when we were detained there due to the SAS Airways pilots strike. Linda (from KimKim) recommended staying there until we were able to get a flight home, which we were able to thanks to a tourist company in Kirkenes, who provided transportation and recommendations of a flight home via Helsinki. We could not have managed the stress of our situation without all of the kind people we met. Thank you, Linda, for your support during those trying times.

Hotel Reviews
Grand Hotel Terminus
Bergen

Old historic hotel, convenient to train station and pleasant walk to center city.

Location
Staff
Fretheim Hotel
Flåm

Small room but very clean with nice view of garden. Delicious buffet breakfast and very helpful staff.

Location
Staff
MS Nordnorge
Tromsø

Very small but pleasant accommodations.

Staff
Very helpful to our needs
Snowhotel Kirkenes

Excellent food and lovely accommodations in one of their cabins.

Authenticity & Character
Staff were very personable
Location
Not convenient to the town of Kirkenes without a taxi
Staff
Delightful little private cabin
Cleanliness & Comfort
Scandic Byporten
Oslo

Very clean and comfortable and perfect location by railroad and center city. Surprisingly very quiet.

Location
Staff
Cleanliness & Comfort
Activity Reviews
Embark Hurtigruten
Embark Hurtigruten
Norway
Quality of Experience
Programs or entertainment in evenings, tour guides when time available in ports.
Guides, Drivers and Staff
Explore Kirkenes and Depart Norway
Explore Kirkenes and Depart Norway
Kirkenes

Information should have been made available about upcoming SAS pilot strike so that we could have started to make plans before leaving the ship. Apparently the staff was aware of this but we did not know until leaving the ship in Kirkenes, which had no other way to leave, other than SAS Airways which we needed to take us to Oslo for our flight home. There is no travel agent in this town and we had to glean information from anyone else who would know. This was very stressful. TV service in our room did not provide any information which would have been a great way to notify passengers of potential problem.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Linda Veråsdal
Linda
Linda Veråsdal
Local specialist in Norway | Replied on Aug 07, 2022

Hi Jean, thank you for your feedback. It is such a shame that your trip ended with the SAS flight strike, and made it impossible for you to go back home in time. It is nice to read that before this, you had a very nice journey - after two years wait due to covid. It was a pleasure to help you plan and organise it. I hope the good memories from the trip (and not the strike (!)) is what will remain with you. Thank you so much for traveling with us. Best, Linda