Hoa and Kimkim travels did not disappoint. Truly professionals.
Thailand | Jan 11 - Jan 18, 2025

Ximena
Ximena D.
Spain | Reviewed on Feb 03, 2025

Hoa was with us thru the trip attentive and making sure we were comfortable and following the Kim Kim standards. Thank you Hoa your work and attentiveness were really appreciated it during our trip.

Hotel Review
The Sukhothai Bangkok

The hotel is a part of a big conglomerate of hotel chains with a big quality on customer service. This hotel lacks some of the personable and reasonable customer service. The hotel is beautiful and the areas are astonish. We were out of WiFi for ours and we call several times without fixing the problem. After it was reestablished we did not received a call let us know the service was available. The competition is fear on this field. I think with more customer detail can keep being competitive.

Authenticity & Character
Great decoration and beautiful hotel and grounds
Location
Far from the main attractions
Staff
Everyone is very nice and attentive
Cleanliness & Comfort
Everything was clean and tidy
Activity Reviews
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Lanna Lifestyle & Cooking Experience with A Local Family with dinner
Chiang Mai

What an experience!!!! It is authentic, dynamic and really fun! The family who is running this experience is warm, interesting and a fabulous experience! I will recommended to my friends to visit 😍

Quality of Experience
Food
I love the spicy noodle soup
Guides, Drivers and Staff
Our guides were the best. So committed, pleasant and super fun. Specially in Chiang Mai.
Transport
Railway Market & Floating Market
Railway Market & Floating Market
Bangkok

Please, do not bring customers here who wants a real experience. It is overcrowded, dirty and a purely waste of time .

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Hoa Tran
Hoa
Hoa Tran
Local specialist in Hanoi Vietnam | Replied on Feb 03, 2025
Hi Ximena,
Thank you so much for your kind words and for taking the time to share your feedback both here and via WhatsApp while you were here.
I'm truly delighted to hear that you found my service helpful and that I was able to contribute to a positive experience for you and your husband Mauricio.
I understand that you encountered some minor service issues during your stay at The Sukhothai Bangkok. I will be sure to share your feedback with the hotel management in hopes that it will help...
Read more

Hi Ximena,
Thank you so much for your kind words and for taking the time to share your feedback both here and via WhatsApp while you were here.
I'm truly delighted to hear that you found my service helpful and that I was able to contribute to a positive experience for you and your husband Mauricio.
I understand that you encountered some minor service issues during your stay at The Sukhothai Bangkok. I will be sure to share your feedback with the hotel management in hopes that it will help them improve their guest experience. Regarding local markets, I shared your feedback with our product team to find an alternative that offers a more authentic experience for future travelers.
Wishing you many more amazing travels!
Hoa