Buenos Aires and Patagonia
Patagonia | Nov 14 - Dec 12, 2022

W
Willard R.
Westbrook, ME | Reviewed on Dec 15, 2022

The Leandro team was professional and planned us out a wonderful trip. Overall, the trip, which had many moving parts, went off as planned, and saved us many hours of research. We liked the amount of time spent in each place, the lodging chosen for us, the guide and transportation services. The details were all taken care of, and we could transition from place to place without stress. We found the people we met to be warm and welcoming.
Our Buenos Aires team, tour guide Andrea and driver Fabio, went out of their way to make our few days there memorable. We felt we made some true friendships and had a glimpse of authentic Argentina.
The Explora Hotel experience was one of our most memorable experiences. We didn't understand how it worked, but the all-inclusive experience was fantastic.
Our transition in Puenta Arenas was a bit more confusing. We didn't get timely notification of our transportation arrangements, and the Rey Don Felipe Hotel had us in a tiny room, with no window and a shower in the corner of the room. However, any time we reached out to the tour concierge service, we got a quick response and solution, if needed.
We will use the Kim-Kim platform again.

Hotel Reviews
Explora Torres del Paine
Torres del Paine

From the moment you are greeted at the door, to the moment you leave, everything you can imagine is taken care of. The sleek styling and unbelievable view have you feeling transported to paradise. The individual planning of all the activities that are offered help with that overwhelmed feeling of how to explore this massive national park. The food was delicious and copious and the rooms, simple but luxurious at the same time.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Everything! Walking poles to use, hiking snacks, open bar, good coffee!
Hotel Alma Sur
Punta Arenas

Large hotel, with a dated decor. Common spaces were minimal. We were given a very small room big enough for a queen bed (mattress was marginal) and two small night tables, a small desk, and the bathroom sink was in the room. A 3x3 shower was tucked in an alcove; the toilet in a small closet. No room for suitcases. It was an interior room off a small bricked outside place, so the shade was down. I expect there are other rooms of a more standard quality available. We made do for one night.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Our room was very small.
Arakur Ushuaia Resort & Spa
Ushuaia

Top notch hotel, with grand styling and top-of-the-hill views! Rooms were standard, with large bathrooms. We had a rear-view room but given that you can look out onto the Beagle Channel from all other locations, it wasn't a problem. We love the outdoor heated infinity pool. There is a regular shuttle available if you want to explore the town.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Xelena Hotel & Suites
El Calafate, Santa Cruz

Very spacious hotel with a nice pool area. Rooms were large, good beds. It's a bit far out of town, but they do offer shuttle service if you want to explore. Nice to have a restaurant and a bar that serve food.

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Location
Staff
Cleanliness & Comfort
Chalten Suites Hotel
El Chalten

This hotel has a very Austrian feel. Our room was very large and beds were comfortable. There's a restaurant on site, and breakfast was very good.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Leandro Zamprogno
Leandro
Leandro Zamprogno
Local specialist in CORDOBA | Replied on Dec 27, 2022

Dear Willard, hope you are fine and happy to be back home :)

It was such a pleasure to have you in Argentina and Chile after the looong planning period! I'm happy to know you have enjoyed your time with us that much!

Thank you for your lovely feedback, especially the one for AlmaSur, we have forwarded this to the hotel too.

Hope to have you again with us :)