Excellent Trip and Excellent service from the Kim-Kim team
Portugal | Sep 10 - Sep 23, 2024

Eveline
Eveline G.
Canada | Reviewed on Sep 24, 2024

We were very pleased with the walking tour in Lisbon (guide Ana was amazing), walking tour of Porto (guide Bernado was very good). Our driver for two of our day trips, Carlos was fantastic...very knowledgeable, information, professional and went out of his way to provide us service. We found the 2 hour Tuk Tuk tour to be too long and uncomfortable. Private Douro Valley boat trip and winery tour was excellent. Unfortunately, can't say the same for our driver as he was late on both ends of the trip, not very professional and perhaps hung over.
Overall, it was an amazing trip and I would definitely use Kim Kim again for future trips.

Hotel Reviews
Hotel Britania Art Deco
Lisboa

Great boutique hotel right in the city centre. Great room and breakfasts.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Pestana Porto - A Brasileira
Porto

Great hotel in Porto city centre. The rooms were small but well equipped.

Authenticity & Character
USB ports in the room for easy recharging devices
Location
Staff
Cleanliness & Comfort
Évora Olive Hotel
Evora

Centrally located in the old city centre but due to road closures, it was difficult to get around by car. The beds were incredible hard and the pillows non-existant. The restaurant, bar and breakfasts were excellent. The pool and outdoor garden were excellent and nice quiet respite from the business of Evora.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
More pillows and USB charging ports in the rooms
Vila Galé Lagos
Lagos

Having a beautiful sea view room with a balcony was wonderful. The room was large and the beds comfortable. The pool and surrounding decks were amazing. Great poolside bar. Easy access to the ocean beach as well. Only complaint would be the dinner buffet. The food was mostly lukewarm and over cooked. We ate at the two other restaurants and this was much better than the buffet.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vila Galé Cascais
Cascais

Excellent location with easy walk to the historic city centre of Cascais. The room was large and we had a large, private balcony overlooking the pool and ocean.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

Our driver Carlos definitely made this trip amazing. Pena Palace was beautiful and well worth it, but there are a lot of tourists making the viewing of the palace slow. The grounds are amazing. Our driver suggested we go to the National Palace in the centre of Sintra as it was much more interesting and not as busy. I am glad he suggested it as it was truly excellent. Carlos went out of his way and bought us some local treats of Sintra for the ride.

Quality of Experience
Guides, Drivers and Staff
Carlos was professional, knowledgeable and able to give us suggestions on how to make the trip better.
Transport
The driver and the comfort of the vehicle
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide, Bernado was very knowledgeable about the different architecture and the history of historic Porto. Only issue was that he was very soft spoken and sometimes it was difficult to hear him, especially when in the old train station where there were many other large tours taking place

Quality of Experience
Guides, Drivers and Staff
Transport
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service
Portugal

The entire day was very good with a boat tour and a winery visit included. However, our driver was late picking us up, said he was feeling under the weather. Later he mentioned that he was a wedding the night before and had little sleep. His driving was erratic and he again was late picking us up at the end of the day. First he blamed a car event taking place in the town and then later said he had been sleeping while we were on the winery tour.

Quality of Experience
Guides, Drivers and Staff
Transport
The car was comfortable, driver was not professional
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

Great boat pilot and his guide. They both were very knowledgeable and engaging. What could beat cruising the river on a beautiful day, sipping on some sparkling wine?

Quality of Experience
Guides, Drivers and Staff
Transport
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Indulge in Elegance on a Guided Winery Tour Infused with Tastings and a Delicious Lunch
Portugal

Beautiful winery and a very delicious 3 course meal with wine pairings. The staff were excellent and the views outstanding. After lunch we had a winery tour with 4 tastings of various wines.

Quality of Experience
Guides, Drivers and Staff
Transport
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon

Our guide, Ana was amazing. We learned so much about the history of Lisbon and Porto.

Quality of Experience
Guides, Drivers and Staff
Transport
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Explore Belém on a Scenic 2-Hour Tuk Tuk Tour
Lisbon

Two hours in a Tuk Tuk to Belem was painful. Most of the trip is rushing thru traffic to get to Belem and then a quick tour around. Our guide was fine and we were able to stop and get the original Pasties de Nata.

Quality of Experience
Guides, Drivers and Staff
Transport
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

Enjoyable night out. The food was good and the fado singers were very talented.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Took a taxi and the driver was rude and extremely reckless driver
 Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Exclusive Panoramic Boat Tour to the Ponta da Piedade Caves
Portugal

Our boat pilot Marta and her guide were excellent. It was pretty rough but we never where worried because of Marta's skills. Because of the rough water, there was one cave she didn't go into but we appreciated her safety-minded attidtude. The rock faces and scenery were amazing and a must see in the Algarve.

Quality of Experience
Guides, Drivers and Staff
Transport
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

Interesting tour of Sandeman's winery. We learned a lot about Port and had excellent tastings after.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Sep 30, 2024

Dear Eveline, thank you so much for your kind feedback :)
I am really happy to know that you had a good time in Portugal!
It was great to have you traveling with us.
Thank you so much - Marisa & Across Portugal Team