Edwin was very very knowledgeable, never lef...
Peru | Jun 22 - Jun 28, 2024

O
Olgin Q.
Flagami, FL | Reviewed on Jun 29, 2024

Edwin was very very knowledgeable, never left us alone so I highly recommend him..

Hotel Reviews
JW Marriott El Convento Cusco
Cusco

The guest service in all areas need to improve.

Authenticity & Character
Location
Staff
Front desk and Breakfast crew need to improve the guest service. One morning we were told to seat very far from the buffet even though were tables able close to it.
Cleanliness & Comfort
El Mapi by Inkaterra
Lima
Authenticity & Character
Location
Staff
They need to be more friendly and greeted.
Cleanliness & Comfort
Belmond Hotel Monasterio
Cusco
Authenticity & Character
Location
Staff
They are extremely friendly and take care of us very very well, love their personal service and impeccable. The check in staff very well organized and impeccable. We had fruits for our welcome.
Cleanliness & Comfort
Local specialist: Johanna Fabian
Johanna
Johanna Fabian
Local specialist in Lima, Peru | Replied on Jun 29, 2024

Glad to hear you had a great time in Cusco Olguin! I look forward to helping you with your future trips in South America.