We are so grateful to Margaux for her guidanc...
Switzerland | Sep 7 - Sep 15, 2024

Marion
Marion W.
Atlanta, GA | Reviewed on Sep 22, 2024

We are so grateful to Margaux for her guidance in planning an eight-day trip to Switzerland. We were able to experience the amazing beauty of the Alps, the awesome technology of train and gondola travel in the country, and to stay in unique accommodations.
Our highlights were in Lucerne (Mt. Pilatus), the mountains accessible from Interlaken (Schilthorn and Grimmelwald, The First, and Zermatt (Matterhorn).

We encountered no problems with reservations for hotels and tickets for special events. All in all a wonderful experience for us.
This is our second trip with KimKim and we highly recommend their services to our friends/family.

Hotel Reviews
Hotel Anker Luzern
Luzern

Very good receptionists who cheerfully assisted in our questions. Restaurant/bar area were creative and cozy. Breakfasts great.

Authenticity & Character
Historically interesting building.
Location
accessible to train station,
Staff
very pleasant and enthusiastic about their property
Cleanliness & Comfort
Hotel Bellevue Interlaken
Interlaken-WEST

They kindly brought a special breakfast my husband on his birthday! Great view of Jungfrau mountain and of the river from our room. Very nice accomodations.

Authenticity & Character
Location
ON the river, close to both train stations (Interlaken West and Oust).
Staff
Cleanliness & Comfort
Hotel Capricorn
Zermatt

We had a nice balcony on our room and a view of the town below. Lovely breakfast (all of the cheese options were labeled!)

Authenticity & Character
I appreciated that they offered self serve coffee (24 hour a day) and self service access to beer/wine/beverages on the honor system.
Location
Location is good. Close enough to train station but not in the most central part of town which is packed with tourist!
Staff
Cleanliness & Comfort
Tralala Hotel Montreux
Montreux

I was so glad that the Tralala was located in an area of town that was no central . A bit of a hike from the train station but worth it. There were no food services in the hotel other than breakfast which was mediocre compared to other hotels that we stayed in .

Authenticity & Character
Hotel theme was related to the jazz festival.
Location
Staff
Some of the staff seemed tired and at the end of the season. Not so helpful
Cleanliness & Comfort
There were not enough electrical outlets in the room (only one).
Activity Reviews
Swiss Travel Pass
Swiss Travel Pass
Switzerland

I can't imagine this trip without the Swiss Pass. So easy to make decisions on where to go and when.

Quality of Experience
Transport
Lindt Home of Chocolate (entrance tickets with audioguides)
Lindt Home of Chocolate (entrance tickets with audioguides)
Zürich

The tour was very interesting in describing the history of making chocolate in Switzerland. Left with more chocolate than I needed.

Quality of Experience
Transport
Self-guided day to Mount Rigi, the Queen of Mountains
Self-guided day to Mount Rigi, the Queen of Mountains
Switzerland

we did not do the Mount Rigi experience as the Mt Pilatus trip was advised by locals in the hotel. The Mr Pilatus trip was fantastic.

At leisure : Lauterbrunnen
At leisure : Lauterbrunnen
Switzerland

There are so many things to do in the area of Lauderbrunnen. I regret that we just ran our of time to see the falls in the village.

Quality of Experience
Transport
Self-guided trip to Grindelwald
Self-guided trip to Grindelwald
Interlaken

From Grindelwald we accessed THE FIRST and the many options to descend from this amazing site. We also accessed a gondola from Grindelwald to Minnlichin and then to Wengen before return to Lauterbrunnen. As Margaux advised to us, one has to decide what to do as there are SO MANY options.

Quality of Experience
Transport
Gornergrat panoramic train (return day-ticket)
Gornergrat panoramic train (return day-ticket)
Switzerland

We totally enjoyed this experience. We are very grateful to have Priority boarding as the early morning trains were full.

Quality of Experience
Transport
Entrance tickets to Chillon Castle with audioguide (INCLUDED in your Swiss Travel Pass)
Entrance tickets to Chillon Castle with audioguide (INCLUDED in your Swiss Travel Pass)
Switzerland

This is worth a visit in the area, A significant historical site.

24/7 assistance in case of emergency
24/7 assistance in case of emergency
Switzerland

Great to have this but never needed it.

Local specialist: Margaux Alix
Margaux
Margaux Alix
Local specialist in Villefranche sur Saône | Replied on Sep 27, 2024

Bonjour Marion and Robert,
Thank you very much for your detailed feedback. It was a pleasure organizing your trip.

I'm delighted you enjoyed the Swiss trains and cable cars, as well as the majestic views of the Alps scenery and our beautiful mountains!
Thanks again for your trust in Kimkim and our local team.

I wish you all the best in your future travels,
Margaux