Dynamite trip 🔥
Portugal | Aug 20 - Aug 30, 2024

M
Marne N.
Chicago, IL | Reviewed on Sep 05, 2024

Couple things to note:
- I do not write reviews unless something blows my mind - good or bad
- I was with my family, our teenagers close in age but very different in preferences. (Had our work cut out for us)

Let’s break this down into parts:
- KimKim process / portal (intro to AP)
- Across Portugal Experience
- Our Portugal itinerary
- Experiences & People
- Lodging

1. KimKim: I stumbled upon KimKim having given up on our standard (and unresponsive) travel agency. It was the perfect way to explore experiences without feeling alone or winging it on details that matter when you are jetlagged and out of your comfort zone. And now I am absolutely spoiled having met Pedro. He sets the bar so high that I am totally willing to try KimKim again but wary that anyone can match his care. That said - KimKim provided a super user-friendly interface, reliable communication and time lines. The payment and plan finalization was a breeze. Great platform, totally recommend.

2. Across Portugal: I cannot express how delightful our experience was. Pedro was so communicative and thoughtful in every interaction. And not just during or after the trip. The whole time. Any time I had a question, he answered within hours. What I appreciate most is that I came with ideas and Pedro listened and asked “why” to a couple of my accommodation and tour requests.
He gently redirected me and I am so glad he did. The first was hotel location in Lisbon. I had one neighborhood in mind and he suggested where we ended up staying. (I’ll explain more below). Another was, “mehhh, I don’t know if we need the cultural walking tour day after Sintra” and I am so glad he said “yeah…you do”. First of all, we had the same delightful guide Mariana as with Sintra (and Carlos, who I will get to as well!). We saw parts of the city which would have felt too far or not known how to navigate. Net/net - every single recommendation was SPOT ON. We were greeted by a thoughtful care package of treats. We ended each day with a reminder of our itinerary and time lines. The perfect combination of attention and space. Lovely lovely lovely. I wish he could do every country on our list!

3. Our Portugal itinerary: Probably not that uncommon but we have a history buff and a beach bum - so we chose to stay in Lisbon for 4 days and Algarve (Albufeira) for 5 days leaving 1 day close to the airport back in Lisbon. Day 1 we attempted all Anthony Bourdain spots on our own. Day 2 we went to Sintra and Caiscais. Day 3 was a private walking tour and wine tasting. Day 4 was on our own. Perfect balance of activity and time to explore or just stare. I love that city! From there we went to a private resort outside Albuferia - we could have walked to town but didn’t. We rented a car and it was easy (another recommendation from Pedro and glad we did) back to Lisbon for low stress.

4. People and Experiences: We started by meeting Carlos. What a guy. He was so kind and fun. A gentleman, historian. He cares so deeply. Carlos was chief transportation officer and so much more. He was ALWAYS early, everything handled with care, personal touches regarding recommended restaurants and experiences. He was so fun to be around we asked him to join us for a cliff jump in Algarve (he smartly declined - it was steep). Needless to say we spent nearly 16 hours across the span of our trip and we didn’t stop talking. We learned a ton, shared a ton. That said, I bet if you said - “I need to sleep” he would have lullaby music. Just a gem. We enjoyed his company so much I now call him our friend.
Then Mariana! “PORTUGAL!!!” Was her enthusiastic picture quote and she actually got our 15 yo daughter to smile. Repeatedly which is no small feat. Mariana was so kind and a great conversationalist as well. Not only with us but with everyone around her. She took our pictures and then if others asked, she just did. And when people were bustling by, she just let them pass. She had such a calm yet radiantly positive vibe that made hikes, crowds, decisions feel effortless. She and Carlos pivoted when we needed to at the end of our day tour with such ease. We also LOVED the walking tour the following day. You could really spend a week exploring Lisbon but when you cannot - find Mariana. She’ll show you what you need to see so you can make tough decisions on where to spend your time later. She didn’t blink at taking pics and took care to find the right angles and spaces. So grateful. The Lisbon Winery was a great place to end the day trip as it was calm, cool, great wine and very relaxing vibe. My only regret is that we couldn’t buy some wine.

5. Lodging: In Lisbon we stayed in Heritage Avenida Liberdade Boutique Hotel. Just like real estate. Location location location. We walked everywhere and with ease. The hotel was welcoming clean, comfortable. We received adjourning rooms so our teens had space. It was perfect. It is also a hotel in a historic city not a “resort”. So manage buffet and size expectations appropriately. We have done a fair bit of travel and found it to meet our needs entirely. Highly recommend. While in Algarve we went to Vilalara Thalassa resort. Shout out Nitin! He was our favorite human at that resort. Beautiful views, pickleball, pool, bountiful breakfast, beach access, ample parking, sunset on the deck, great restaurants within 5-10 mins drive. Amazing.

I am so wildly grateful to have met and worked with Pedro, Carlos, Mariana. Such a tremendous experience from beginning to end. Obrigata!

Hotel Reviews
Heritage Avenida Liberdade
Lisboa

Perfect location. Delightful blend of artistic influence with old world charm. Friendly and attentive staff. Ticked all of our boxes.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Vilalara Thalassa Resort
Lagoa

Perfect for those seeking a resort experience. Typical of a resort, we waited a bit for check in but quickly forgot about a room when we hit the pool, beach, sangria on the deck. Great parking, pickleball courts, comfortable clean and quiet!

Authenticity & Character
Clean, quiet, not crowded.
Location
5-10 mins drive to GREAT restaurants
Staff
NITIN!!! We adore you! Nitin was so kind and courteous. We enjoyed spending time with him. Also Rueben. I did a “Hail Mary” to seek a cliff to jump from. Rueben happened to be a former life guard (he was at the front desk). Took time out of his day to drive me to a safe spot, shared best time for the tide. What a guy! We did it! (Estimating 55-60 FT - it was fabulous)
Cleanliness & Comfort
Rooms were cleaned when we asked, we had onsite laundry with a drying rack.
Tivoli Oriente Hotel
Lisbon

Great spot for low-stress airport transport. Also, we were knackered after 10 days travel so we opted to do “the hotel bar” and wow, it was not a typical hotel joint. Roof-top, Fresh sushi, fun fusion recipes, great GTs, really refreshing sangria. We forgot that we just stayed at the hotel - it was a fun experience

Authenticity & Character
It was a little tired but it served its purpose
Location
Perfect for an easy trip to airport
Staff
Very kind
Cleanliness & Comfort
Again, a little tired. The shower was small with a leaky glass door but it’s not atypical and we just needed to lay our heads for 8 hrs.
Activity Reviews
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Unveil the Fairytale Villa of Sintra with a Private Driver Service
Portugal

What made this special were Carlos and Mariana. Sintra and Caiscais were delightful, don’t get me wrong but what we learned and sa along the way was priceless lightening in bottle.

Quality of Experience
Guides, Drivers and Staff
See my review on the trip and Trip Advisor - 10 stars
Transport
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon's Historic Odyssey on a Private Walking Tour & Tastings
Lisbon

Great way to see a lot with 1/2 day. It gives great perspective on things you want to come back and dig into in more detail later!

Quality of Experience
Mariana was so generous with her time and knowledge
Guides, Drivers and Staff
Vibe! Chill yet exciting. We just fell into a rhythm. Effortless and yet accomplished so much
Transport
We walked everywhere! Up and down and it was great. Forget the heels at home.
Small Group Boat Trip to the Timeless View of the Benagil Caves
Small Group Boat Trip to the Timeless View of the Benagil Caves
Portugal

So glad we did this. Short yet long enough. At first I was bummed it wasn’t a kayak then quickly saw the beauty of the boat approach. We zoomed in and out of way more than would have been feasible in a kayak. Our guides were fun.

Quality of Experience
Great way to see natural beauty in Algarve while not sacrificing a beach day!
Guides, Drivers and Staff
Fun, jocular
Transport
Quick, easy - late enough for a nice breakfast and back by lunch to enjoy the sun
Local specialist: Pedro Luis
Pedro
Pedro Luis
Local specialist in Lisbon | Replied on Sep 05, 2024

Marne,
Wooooow! Thank you so much for sharing such an incredible and detailed review.
I am beyond thrilled that your family had a fantastic time in my beautiful country and that myself, Carlos and Mariana made your trip so special.
It really means the world to us to hear that every recommendation hit the mark and that our team made your journey both effortless and memorable.
I am honored to have been part of your adventure and can’t wait to help with your future travels. Obrigado! 🙏
Your friend in Portugal - Pedro