Masai Mara & Victoria Falls - Excellent planning, great service
Kenya | Dec 22 - Dec 29, 2023

Rohan
Rohan C.
San Jose, CA | Reviewed on Jan 03, 2024

We booked a trip to Masai Mara in Kenya and Victoria Falls in Zambia and our local guide was Joseph. Joseph handled the bookings and management really well, taking into consideration what all we needed as part of the itinerary. The travel and schedule was planned in such a way that we never felt rushed and also were able to cover the places and experiences which we mentioned we wanted to do.

The safari driver and guide Andrew was also excellent and an expert in game drives because of whom we got to see lions many times, and leopards, which are considered to be a rare sighting, on two consecutive days.

This trip was technically our honeymoon as went right after our wedding. Joseph had conveyed the same to all the hotels where we were staying and they took extra care of us, including a mega upgrade during our stay at Victoria Falls. This was a very pleasant surprise for us and made our experience memorable.

The trip originally had a South Africa leg as well, but we had to cancel that last minute due to unforeseen visa issues. Joseph promptly helped us in getting us the refund of whatever was refundable from the South Africa leg.

Hotel Reviews
Fair Acres Boutique Hotel
Karen, Nairobi. P. O Box 1121 – 00208 Nairobi.

Good hotel, but with some flaws. Slow food service, and no elevators which is a big deal while carrying luggage.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Maji Moto Maasai Cultural Camp
Maji Moto

Fantastic experience. The activities were interesting and the staff was very helpful.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Ashnil Mara Camp
Maasai Mara

Excellent serrvies, very friendly and helpful staff.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Maasai Mara National Reserve
Maasai Mara National Reserve
Masai Mara

Our guide Andrew was an expert in game driving and because of him we saw all the rare animals of the Mara

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maji Moto Maasai Cultural Activities
Maji Moto Maasai Cultural Activities
Maji Moto

Very friendly people. Had fun

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Maasai Mara Game Drives & Hot Air Balloon Ride
Maasai Mara Game Drives & Hot Air Balloon Ride
Masai Mara

Good new experience.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Victoria Falls Tour
Victoria Falls Tour
Livingstone

The guide was knowledgeable and helpful

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jan 15, 2024
Thanks for your feedback, Rohan, we’re very happy to hear you had a great trip and appreciated the opportunity to plan a memorable honeymoon for you and Shamli. While there were disappointing adjustments needed for the South Africa portion due to visa issues, we were glad to be able to help make sure you received refunds for that and add some small upgrades and special moments along the way to be sure your trip was enjoyable. We will share your feedback with the hotels and drivers to be sure... Read more

Thanks for your feedback, Rohan, we’re very happy to hear you had a great trip and appreciated the opportunity to plan a memorable honeymoon for you and Shamli. While there were disappointing adjustments needed for the South Africa portion due to visa issues, we were glad to be able to help make sure you received refunds for that and add some small upgrades and special moments along the way to be sure your trip was enjoyable. We will share your feedback with the hotels and drivers to be sure they are recognized or hear about improvements needed.

With gratitude for trust in us to create a memorable honeymoon safari, we hope to plan further African adventures with you some day!

All the best,
Joseph & Susan