Trip to Nicaragua

Nicaragua | Mar 12 - Mar 17, 2022

Planning the trip through KimKim was super easy and efficient. Lucia worked with us beforehand to plan the perfect Nicaragua trip! She was even extraordinarily helpful when there was an issue with the airlines and submitting the covid test on time. She somehow was able to work her magic and contact someone locally to make sure we got on the plane and also when the plane was delayed causing a missed flight was able to accommodate and change our transfer -- all which we would not have been able to do on our own and probably have missed out on the trip! The hotels she booked were awesome as were our guides (particularly Freddy and Oscar!) One thing that could have been better would have been checking in throughout the trip. I felt that once we got to Nicaragua, we did not hear from her as much and she was harder to get in contact with. I have traveled a few times with KimKim in the past and each time, the local specialist had checked in daily to make sure everything was going well and to give the more detailed time/itinerary/packing list/guide info for the next day. This would've been very helpful, and just a nice gesture all around. Even when we sent her a message, she did not respond (we had to call in order to get in touch with her). Aside from this the trip was great!