So we just returned from an eight day trip to...
South Africa | Sep 25 - Oct 2, 2024

Faithe
Faithe W.
Wilmington, DE | Reviewed on Oct 04, 2024

So we just returned from an eight day trip to South Africa which included 3 nights at Elephant Plains Lodge with safari and ending with four nights in Cape town. I am happy to share that everything on our trip went off without any problems. The hotels and activities picked were great and we enjoyed a trip of a lifetime! Bianca did a great job of arranging and scheduling our lodging, activities and guides. We would recommend your agency and Bianca without hesitation.

Hotel Reviews
Elephant Plains Game Lodge
Bushbuckridge

We had an amazing stay at Elephant Plains Game Lodge. The accommodations were great, food was good and the staff were exceptionally helpful and kind.

Authenticity & Character
The cottages are clean, cosy and very comfortable
Location
Staff
The staff were always willing to help with anything. They went out of their way to help with any issues. I was not feeling well a few days and they provided me with special food and meds to help with my issue.
Cleanliness & Comfort
There were plenty of places to relax and just enjoy that safari environment. Everything was well kept and clean
The Commodore Hotel
Cape Town

Our experience at the Commodore was very good. The breakfast was fabulous and the rooms were very nice. A little small but very adequate. Our only critique would be the door on the bathroom. It was very heavy and hard to pull open. When it would close it would bang, which was a little annoying when our neighbors had an early wake up and we heard their door bang several times in the early morning. The staff was great and very helpful.

Authenticity & Character
Location
It was very nice to be able to walk to the waterfront with all of its stores and restaurants.
Staff
The evening front desk registrar was very helpful and friendly!
Cleanliness & Comfort
Very adequate
Activity Reviews
Days on Safari
Days on Safari
South Africa

A little early, but understandable. The guides were great and helped us see everything we wanted to!

Quality of Experience
The guides expertise and tracking of the animals
Guides, Drivers and Staff
Attitudes and helpfulness. Went out of their way to help.
Transport
Morning and Afternoon Game Drives
Morning and Afternoon Game Drives
Sabi Sands Game Reserve

The guides were great and went out of their way to make sure that we saw everything we wanted to see. They were very knowledgeable about everything they did.

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Cape Peninsula Tour (excluding lunch)
Full Day Cape Peninsula Tour (excluding lunch)
South Africa

Scenery was amazing and the guide was very informative.

Quality of Experience
Guides, Drivers and Staff
Transport
Everything went well and the guide was very flexible and able to rearrange things to accommodate us better.
Full Day Winelands Tour (excluding lunch)
Full Day Winelands Tour (excluding lunch)
South Africa

The day was a bit rainy, and we are not big drinkers so this wasn't an overwhelmingly amazing tour. We did enjoy it, especially the scenery.

Quality of Experience
Guides, Drivers and Staff
Very knowledgable and helpful.
Transport
Half Day Private Table Mountain and City Tour
Half Day Private Table Mountain and City Tour
Cape Town

We moved some things around so that we could go to table mountain when the crowds were less and visibility was better! This was all orchestrated by our guide. He was also great at showing us all the best places in the city to see and things to do.

Quality of Experience
Guides, Drivers and Staff
Transport
Departure from South Africa
Departure from South Africa
South Africa

No probems or issues.

Quality of Experience
Guides, Drivers and Staff
Transport
Departure from Zambia
Departure from Zambia
South Africa

Everything went as expected

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Game Drive
Afternoon Game Drive
Sabi Sands Game Reserve

I have already addressed this. These were very good.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on Oct 07, 2024
Dear Faithe I wanted to personally thank you for your kind review. Your feedback is incredibly valuable to us as we strive to continually improve our service. It’s wonderful to hear that you had such a great time at Elephant Plains in Sabi and in Cape Town, especially after waiting for over a year for this trip. Planning so far in advance worked to your advantage—it really does offer many benefits! I hope to have the pleasure of helping you create another unforgettable African adventure in... Read more

Dear Faithe

I wanted to personally thank you for your kind review. Your feedback is incredibly valuable to us as we strive to continually improve our service.

It’s wonderful to hear that you had such a great time at Elephant Plains in Sabi and in Cape Town, especially after waiting for over a year for this trip. Planning so far in advance worked to your advantage—it really does offer many benefits!

I hope to have the pleasure of helping you create another unforgettable African adventure in the future. Please don't hesitate to reach out whenever you're ready for your next journey.

Warm regards,
Bianca