Not one complaint
Mexico | Mar 21 - Apr 1, 2025

E
Eric P.
San Jose, CA | Reviewed on Apr 08, 2025

The transportation that they scheduled was very dependable. The guides for the activities were friendly and knowledgeable. The lodging was unique and in good locations. Everything went extremely smooth. Very impressed would definitely use KimKim (Rutopia) again.

Hotel Reviews
Piedra Escondida
Tulum, Quintana Roo

Worked great for our family of four with kids 12 and 15. Beautiful ocean view rooms. The connected restaurant was one of the best we ate at the whole trip. Bar is relaxing with ocean views also. Seems like you are on a remote island yet amenities are very close by.

Authenticity & Character
One of a kind, loved the private beach and the restaurant and bar on site.
Location
Feels isolated and private yet is right next to amenities.
Staff
Very friendly and available
Cleanliness & Comfort
Not brand new, but I don't need that. Clean comfortable and relaxing.
Hotel Posada San Juan
Valladolid

Motel is absolutely beautiful. The rooms are just gorgeous with large semi-private open air lounging areas outside the rooms. Pool that I think only we used. Not many guests, so a lot of the time it felt like you have the whole place to yourself. Bar on site next to the refreshing pool. Located in a convenient area with their own bar and restaurant across the street and in walking distance to major sites of the city, restaurants, bars, and shops.

Authenticity & Character
Beautiful authentic rooms with wildlife if you pay attention and next to a plaza that the friendly locals frequent.
Location
Very convenient for seeing the sights and amenities.
Staff
Everyone was friendly and helpful kids loved the friendly well behaved "guard" dog.
Cleanliness & Comfort
Very new feeling but feels like it has been there a hundred years. Bathrooms are large, airy, and relaxing.
Playa Palms Beach Hotel

Nice rooms, balconies with great views of the ocean. Private pool that never felt crowded as there really aren't that many guests. Great breakfasts delivered to your door when you want. No bar or restaurant on site, but if you are on the beach bar tenders come over and deliver you drinks. Massage therapy people come by too. Plus you are only a few blocks from the happening 5th Avenue with its bars, restaurants, live music, and shops.

Authenticity & Character
Interesting looking layout with the balconies and pool. Has its own small beach. Relaxed as there aren't many guests.
Location
Right on the beach you can book snorkeling and fishing tours that leave from a block away. Unfortunately, ours got cancelled due to high winds, but we were quickly refunded. The boats for these are right in front of the hotel.
Staff
Friendly. There is someone there that can book tours for you.
Cleanliness & Comfort
Room was nice and clean with refrigerator, microwave, dishes, sink, cooktop, and TV
Activity Reviews
Snorkel with sea turtles in Akumal
Snorkel with sea turtles in Akumal
Mexico

Quite a few people there, but they are pretty spread out, so not crowded in the water. Definitely, saw numerous turtles very close up. It was really cool. It is shallow in case you fear open water.

Quality of Experience
Get to see sea turtles up close
Guides, Drivers and Staff
Guide was friendly and patient
Transport
On time and waited for us.
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve (morning)
The Ancient Canal Experience in Sian Ka'an Biosphere Reserve (morning)
Tulum

The boat ride, especially through the canal area was super fun plus you see a lot of fish and birds. Floating down the canal is super relaxing and a unique experience. My oldest kid could do it every day of his life. You see Mayan ruins here and there. We saw manatees, which was amazing, interesting fish close up, ospreys, herons it is just a beautiful place. Kids loved it 10 out of 10 until my 12 year old lost his cell phone on an island we went to. It was all his fault, but the guides tried their best to find it in multiple ways and worked hard to console him. So any negatives to the trip was just our family being us. Awesome trip.

Quality of Experience
Manatees! floating the Mayan canal.
Food
Authentic food at the beginning and end.
Guides, Drivers and Staff
The boat drivers are simply amazing our guide was very knowledgeable and patient.
Transport
On time.
Visit to Lol Ha cenote in Yaxunah
Visit to Lol Ha cenote in Yaxunah
Mexico

Beautiful. Water was so refreshing after being crazy hot at Chichen Itza. Saw Mot Mots.

Quality of Experience
Guides, Drivers and Staff
Transport
Visit Chichén Itzá, Wonder of the Maya World
Visit Chichén Itzá, Wonder of the Maya World
Mexico

The main pyramid is absolutely astonishing! The whole place is amazing. There are a ton of people though. It is also very exposed and hot.

Quality of Experience
It is one of the 7 wonders of the world, enough said.
Guides, Drivers and Staff
Our guide was super knowledgeable, easy to understand, friendly, and patient.
Transport
On time. Glad we had a private driver that dropped us off up front. Parking a half mile away and walking could make it not as fun.
Ek Balam Archaeological Site & swim in a cenote
Ek Balam Archaeological Site & swim in a cenote
Mexico

Much more mellow and less crowded than Chichen Itza. It is quite a bit different. You can climb the pyramids if you want. Much more shade than Chichen Itza too, which made it more relaxed.

Quality of Experience
Just a nice relaxed grounds with amazing structures and carvings/reliefs
Guides, Drivers and Staff
Our guide was on time, friendly, and very knowledgeable.
Transport
Reliable and on time.
Explore Coba by bike!
Explore Coba by bike!
Cobá

Awesome experience! We almost cancelled this because my family was kind of burnt out from Chichen Itza and Ek Balaam the days before. Worried the bike ride might be hot and miserable. Instead the bike ride was super fun, honestly the bike ride was probably the best I have ever been on and that is saying something. It is flat and shady and not very far. The ruins are different from the other two. Very laid back here compared to Chichen Itza. Very fun!

Quality of Experience
Biking through the ruins was fun and amazing.
Guides, Drivers and Staff
Very knowledgeable, friendly, multilinqual
Transport
On time and waited for us.
Río Secreto Privilege: The Mayan Underworld
Río Secreto Privilege: The Mayan Underworld
Mexico

Very unique place. A very cool experience.

Quality of Experience
Very unique.
Food
Buffet with some really good native cuisine
Guides, Drivers and Staff
Very knowledgeable, drive was fun.
Transport
On time.
Local specialist: Diego Olivares