The Azores
the Azores | Oct 30 - Nov 7, 2024

C
Carol W.
Newark, NJ | Reviewed on Nov 13, 2024

We followed up a weeklong hiking trip on Sao Miguel through Portugal Nature Trails with a week in Terceira, Pico and Faial. Tiago managed the details for this week of travel and it was wonderful. The plans were perfect and went flawlessly from the car rentals to the accommodations to a full day ferry trip to Faial with a great nature guide. We especially loved the Lava Homes but found the personnel everywhere we stayed to be helpful and courteous.
As for Tiago, he was the best! He listened as we planned, was always immediately responsive to our questions and checked in with us to see how things were going. He is an amazing person and did a stellar job, before and during the trip.
Thank you, Tiago and KimKim.

Hotel Reviews
Lava Homes
Pico

Beautiful setting, fabulous restaurant and wonderful staff. Highly recommend.

Authenticity & Character
Location, wonderful homes and restaurant
Location
Somewhat remote but restaurant provides excellent food and drink. Homes are lovely.
Staff
Everyone was extremely helpful
Cleanliness & Comfort
Zenite Boutique Hotel & SPA

Very comfortable accommodations and good location. Only recommendation would be an in-house restaurant.

Authenticity & Character
Beautiful views from window, quiet street
Location
Easy to walk places
Staff
Front desk folks were helpful and The bartender was great.
Cleanliness & Comfort
Activity Review
Faial Island guided tour
Faial Island guided tour
Faial Island

Our guide Luis was extremely knowledgeable and we learned a lot on our day tour. I would recommend his company.

Quality of Experience
Guides, Drivers and Staff
Transport
Covered a lot of sites throughout the day.
Local specialist: Tiago Filipe
Tiago
Tiago Filipe
Local specialist in Lisbon | Replied on Nov 14, 2024

Dear Carol, (or I should better say, dear Carol, Suzanne and Millie),

Thank you so much for your very kind and sweet words. It was a pleasure helping you with this trip and I can only say that I'm very sorry that I never got to meet you in person.

But this is just a simple response to your review. We'll talk more personally in our Whatsapp group!

Best,

Tiago

I'm very sorry that we never got to meet in