Smooth Travel Planning and Great Trip in Brazil
Brazil
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Apr 13 - Apr 20, 2025
We had a great experience traveling in Brazil! Rachel was helpful in planning our trip, always adapting the itinerary based on our feedback. Once we arrived, the local guides were very knowledgeable, and we truly enjoyed every part of the journey. Communication on-site was also smooth — the agency provided us with a WhatsApp number, and any time we had a question, they responded quickly and helpfully.
The only area for improvement is that we would have appreciated a bit more proactivity. For example, it would have been helpful to receive the names and contact details of our drivers or guides in advance without us asking for it, as well as a little more proactive communication with additional information before departure.
Hi Simona,
We're so glad to hear you had a great time in Brazil and that the itinerary felt personalized and well-supported throughout your trip! Thank you also for your thoughtful feedback—it's incredibly valuable to us. We'll absolutely take your suggestion to improve our proactivity, especially when it comes to sharing contact details and pre-departure information. Our goal is to constantly improve and make our travelers feel even more cared for. We hope to assist you again on a future trip to Brazil or beyond!
Best,
Rachel