Kimkim put us in touch with Pedro at Across P...
Portugal
|
Apr 13 - Apr 26, 2023
Kimkim put us in touch with Pedro at Across Portugal Tours in Lisbon. He is INCREDIBLE. We have never worked with such a responsive, helpful, knowledgeable, and competent travel agent and we have been around the world. The process of developing our tour was collaborative, taking into account our budget and physical needs and our desire to see a lot of Portugal but at a slower pace. The choice of hotels was spot on (Heritage in Lisbon, Portobay Teatro in Porto, and the Miragem in Cascais). He even sent photos of the showers so that concern about stepping in them was directly addressed. When we arrived, there was a care package waiting with port, cookies, and soaps. The drivers were excellent and we had the same driver for most of the trips; the walking tours were truly informative and fun. Everything went very smoothly. Pedro checked in with us daily on WhatsApp to make sure everything was OK and gave us the names and contact info for the drivers. He would offer suggestions for daily activities and for restaurants. There are not enough superlatives to describe the services offered by his agency. Working with Kimkim was also easy, clear, efficient, and responsive. We are so happy that we discovered the Kimkim website and services.
Hotel Reviews
Elegant, has a great location in the center of Lisbon, has great breakfasts, and warm and very helpful staff. Beautiful historical room with modern facilities. Highly recommended.
Center of Porto. Modern hotel with lovely rooms and a great restaurant. Breakfasts are very ample and delicious. Helpful and warm staff. Surprised us with a bottle of champagne and a birthday cake for my wife! Highly recommended.
Wow! Stunning hotel facing the ocean. Public rooms are breathtaking with art and sculptures everywhere. The outdoor infinity pool overlooking the sea was stunning. Also, the Water Lounge with a family pool, adult pool, salt water pool, steam room, and sauna. The spa massage was top-notch. This is definitely a five-star experience. The breakfasts were enough to fill you for the day and the staff were exceptionally warm and welcoming. The pool bar and cafe around the school made for a lovely dining experience for breakfast and lunch. Our room was huge, with sea views a dressing area, and a modern bath. As we were leaving at 6:15 AM they woke us with a call at five and then came by at 5:15 to make sure we were up. Also brought us breakfast bags with cappuccino as room service was not as yet open. Highest recommendation!
Activity Reviews
Our guide was a woman who was incredible, thoughtful, and nice. She modified the tour as necessary to accommodate our walking abilities on the cobblestone streets.
Our guide, Bernardo, was an archaeologist and provided a wealth of information. The tour was very enjoyable.
We participated in a port wine tour and an olive oil tour in Porto and even brought home some olive oil. Our exceptional driver ensured that we visited all the lesser-known tourist attractions before departing.
We stayed at a five-star hotel here near the ocean which offered convenient access to the center of town which was great for walking to shops.
Dear Harvey,
Thank you so much for sharing such a positive feedback on your experience in Portugal - it means the world to me.
It really was a pleasure to organise this trip with you and to host you while travelling. I wish you all the best and perhaps we can meet in the future :)
Sincerely,
Your friend in Portugal - Pedro