Overall pleased with Brazil trip booked with KimKim
Brazil
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Jul 21 - Jul 28, 2024
My trip was overall well planned by Bruno. We visited Rio and Foz do Iguacu with KimKim (we did also add a single night in Sao Paulo, due to travel needs). During the planning phase, we adjusted and added attractions that best fit my family. This included changing our flights that Bruno initially booked to help fit my desired schedule. The planning phase was great and easy. Our English guides did great and accommodated our family of 5 as needed during the various tours. The hotel selections fit our desires as well. My only small issue was the airport pickups. I believe they use a generic airport based service to get you to your hotel (at least in Rio and Sao Paulo that was the case). Both in Rio and Sao Paulo our drivers did not speak English. This was a slight issue as we weren't proficient Portuguese speakers, but we managed ok. If you were uncomfortable putting yourself out there doing some mimes and broken sign-language, it would have been very disappointing. All in all, 9 out of 10.
Brian, thank you very much for your review. I'm delighted that your family enjoyed their trip.
As for the transfers in Rio de Janeiro and São Paulo, we have a person who waits for the passengers and takes them to the car so that our clients walk less with their bags. The airports in Rio de Janeiro and São Paulo are huge and the parking lots are very far from the arrivals, which is why we've chosen to do it this way to make it more comfortable for our clients.
Once again, thank you very much for your trust.
All the best to you and your family.
Bruno