A trip of a lifetime!
Portugal
|
Sep 28 - Oct 7, 2023
Pedro from Across Portugal was amazing! This is the first time I tried KimKim, and I was not sure what to expect. Immediately I was connected with Pedro, and he went through 5 rounds of itinerary planning, as he patiently continued to come up with options to suit our interests, travel style and budget - he did so much work before we ever made a commitment or put down any money!
A few weeks before our trip, he provided tons of details about every aspect of our trip (even driving tips for when we rented a car). A couple days before we left, he set up a What’s App group so my husband and I could keep in touch with him and his team.
Every single day of our trip, he checked in with us to give details about the next day, and was so personable and delightful- checking in to make sure everything went well and that we were satisfied with our guides, etc.
When we got confused about where to return our car, I messaged him, and within seconds he and his colleague Joao responded with instructions and even a picture of the ramp with an arrow. Amazing!
The best day was the trip to Douro Valley. He set us up with a boat ride, a wine tasting, vineyard tour and lunch. We had no idea what a treat it would be! It was a private boat tour! A gourmet 3 course lunch with wine pairings, and a private tour with tastings - we felt like royalty! We spent half the time toasting Pedro for arranging such an amazing day!
Our tour guides in Lisbon (Margarita) and Porto (Andre) were excellent. They each tailored our tour based on what we were interested in, which was impressive. Our drivers were all like tour guides too, going out of their way to make special stops and explaining locations and culture.
Pedro always signed his notes with “your friend in Portugal” and he really was! I cannot recommend him enough!
Hotel Reviews
The hotel was centrally located and very classic European. It was in a ritzy neighborhood and felt very special. I really enjoyed my stay here.
This hotel was more of a typical conference hotel, but we were upgraded to a junior suite with balconies overlooking a castle. It offered a great view!
This hotel was super ultra-modern and centrally located as well, making it easy for us to explore the city on foot. I enjoyed the contrast between the other two hotels and this one.
Activity Reviews
Margarita was the BEST!! So knowledgeable and delightful!
Our driver for the day was fantastic. He took us to Sintra and then suggested a few other places that we could visit. One of the unexpected stops was a place where he goes rock climbing. It was a wonderful surprise and a unique experience.
Andre was our guide for this tour and he was equally amazing. He shared his love for wine with us and even treated us to a bottle. He tailored the tour to our interests and was very accommodating.
This was the highlight of the trip. I was pleasantly surprised to find out we had a private boat ride to ourselves. The winery visit and lunch were beyond spectacular. The lunch was a five-star gourmet meal with wine pairings, set on a balcony overlooking the vineyard. The service was top-notch and it was all included.
Dear Joan,
WOW! Thank you so much for such a detailed feedback!
It really means the world to me that you paid attention to all the small details and all the effort we put into your trip - you are awesome! I will be very happy to share your comments with everyone involved.
I am sure that you are already expecting on how this message is going to end... A big thank you from....
Your friend in Portugal - Pedro :)