Lifetime of Memories in Finland! Thank you, Moonika!!!!!
Finland | Jul 26 - Aug 1, 2024

Kimberly
Kimberly G.
Ashburn, VA | Reviewed on Aug 02, 2024

Moonika was readily available whenever we had a last moment question - - this was wonderful! Hotel Kamp was excellent....perfect location, our suite was fabulous...we loved access to the lounge on the 2nd floor, too! Our guides were excellent, but a special shout-out and A++++ to Felipe, who was energetic, professional, delightful, knowledgeable, easy going, well organized, and fun - such an impressive young man; we so enjoyed spending time with Felipe! We felt like we made a new friend! A highlight was the Sunset Cycle and Sauna tour! My heritage is (50%) Finnish, so I was over the moon to have this truly special experience. Porvoo is a precious town, and we also loved Turku. Our guide in Turku was professional, well-informed, and gave us some awesome restaurant recommendations, which we enjoyed very, very much (Nooa and Mami). Every single driver we had was on time or early! Also professional, clean/nice vehicle, etc., The Taste of Suomenlinna Tour was a little different than what we had expected - - - in other European cities, we have had more extensive culinary tours (e.g., more opportunities to taste/try, guides in less of a "hurry")....we still enjoyed the salmon, but e.g., my husband really wanted to experience tasting reindeer and this particular guide just said "this is not possible" and moved on to what was on his agenda....On another note, I LOVED the market in Helsinki and was able to purchase some interesting jewelry to bring home with us - - the artisans were on site and friendly....I took myself on the Ferris Wheel ride and it was fun to see Helsinki from that height! We definitely felt like we maximized our time in Finland - - we also incorporated one day (on our own, rented a car and visited a distant cousin in Archipelago . . . how gorgeous - - stunning views and fun to travel on small ferries with our rented volvo! Everything was excellent! The ONLY small thing I would change: the "Taste of Helsinki" tour did not exactly include a taste other than some salmon on rye bread - - we had really thought we would have more of a culinary experience, and again, that particular guide seemed rushed and not so interested in what we were interested in. He did not allow time for questions, and seemed to be verbalizing a "script" and did not want to stray from that? That being said, he was on time.

Hotel Reviews
Hotel Kamp
Helsinki

LOVE LOVE LOVE this hotel! Everything was beautiful and perfect! Our suite, the breakfasts, access to special lounge in afternoons, location to restaurants, shops, market, sightseeing, etc., - - everything was wonderful. We would definitely choose to stay here again! Lovely hotel.

Authenticity & Character
Just stunning! Fun to learn that many extremely well known musical artists (and other famous people) have also stayed in this hotel over the years - -
Location
Walking distance to many sights, restaurants, good shopping, history, culture, etc.,
Staff
Cleanliness & Comfort
Our room, lounge areas, restaurants/bars - everything was wonderful!
Solo Sokos Hotel Turun Seurahuone
Turku

Hotel Kamp is a tough act to follow! As you would imagine! But this place suited us just fine for our needs while in Turku. The staff was very friendly, warm, helpful. Plus they place chocolate everywhere! I may have eaten more than my share! We enjoyed the location very much...we were able to easily walk to the river and to some excellent restaurants (which were recommended by our very helpful guide in Turku - sorry, can't recall her name but she was lovely. A professional educator (special education teacher) with a very pleasing personality, native Finn, which was great.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Comfort HotelĀ® Xpress Helsinki Airport Terminal
Vantaa

Well, it suited our purpose - which was to be close to the airport the night prior to our early flight to Amsterdam! For its purpose, it was fine! We did have some laughs (from Hotel Kamp to this?!?!)!!! Haha! We were essentially sleeping in a box, sort of like sleeping in a pod? or a tiny berth in a boat? or a camper!? But as I said, we were not there for long. It seemed clean and the staff was nice. And it served our need of a few hours sleep before a long day of travel back to the USA.

Authenticity & Character
we chose to take it for what it is, and we had some laughs! We walked across the street (to the Hilton) to eat an actual meal, as this place only has a small bar with limited drinks and very limited pre-packaged food! But it was fine and we laughed about it! We slept fine. It is certainly quiet! And the wake up call involves the TV getting turned on at the time you want to be awakened!!!
Location
haha! well, it is actually in, and I mean IN the airport.
Staff
the staff was very nice.
Cleanliness & Comfort
seemed clean. Bed OK, but what do you expect for this type of place!? As I said, it suited our needs!!!!
Activity Reviews
Taste of Helsinki & Tour of Suomenlinna
Taste of Helsinki & Tour of Suomenlinna
Helsinki

Our guide was on time. His name was Al...? something. He was not a Finnish native, and had only recently moved to Finland, we believe. He had a script. No time/room for questions, input, etc., He seemed in a rush. It was definitely not a "food" or "taste" tour. He rattled as many facts as he could, very quickly, and seemed in a hurry.

Quality of Experience
Overall, everything was excellent! Moonika was attentive, responsive, and planned our time according to our requests, etc.,
Guides, Drivers and Staff
Overall everyone was exceptional (one exception, the rushed "taste of" tour in Helsinki, first day there, which was a little disappointing). Otherwise, guides excellent, and we especially loved Felipe!
Transport
professional, always arrived on time or early, clean and safe vehicles
Helsinki Sauna Tour
Helsinki Sauna Tour
Helsinki

This was absolutely AMAZING! We love riding bikes, and it was a beautiful evening! Felipe allowed us to select our sauna; we chose the more authentic/older one - - WHAT an incredible experience! We loved never feeling in a rush, and Felipe always answering our questions, interacting, very professional yet friendly and open - - - we cannot say enough positive things about this experience!

Quality of Experience
Guides, Drivers and Staff
Hanging out with Felipe was the best!
Transport
we love biking as much as possible. We felt very safe.
Porvoo Private Day Tour
Porvoo Private Day Tour
Helsinki

It was perfectly lovely.

Quality of Experience
Guides, Drivers and Staff
Transport
Turku Walking and Boating Tour
Turku Walking and Boating Tour
Turku

Our guide was lovely, professional, informative, open! We thoroughly enjoyed. What a beautiful town! Our guide provided us with some awesome restaurant recommendations, which were all five star perfection!

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Moonika Apart
Moonika
Moonika Apart
Local specialist in Estonia | Replied on Aug 05, 2024

Hello Kim,

Thank you very much for your feedback and I'm glad to hear you had such a great trip. Sorry to hear that one of the tours didn't really meet the standards but glad to hear it didn't dampen the overall experience and you still had an amazing time. I will share your feedback with all the providers.

Thank you again and I hope to have you as our guests again in the future.

Best,
Moonika