S Spain and Morocco
Portugal | Apr 12 - Apr 27, 2024

C
Cathy S.
Dunedin, FL | Reviewed on May 05, 2024

Our trip was amazing . Our guide in Marrakech took excellent care of us in our tour and during our short visit to the clinic.

A few suggestions:
1. Find a better hotel in Casablanca. There was black mold in the shower, light bulbs out in the room, a broken lamp , no towels , drinking glasses or Kleenex tissue. We asked twice for these items . We got towels and 2 glasses the first night; nothing the 2nd night.
2. Our route should have been planned better and I should have caught this error. We should have gone to Madrid LAST and then flew direct to Marrakech instead of being in Granada and then having to take 2 flights to get to Marrakech.
Avoid Iberia Airlines and go with Air Arabia. They are friendly, accommodating and have much better service and planes. The Iberia jets don't have seats that move. They are in a permanent position. They never offered us anything after a 2 hr delay, gate and plane change. Upon asking them what they were going to do to compensate the passengers for this delay they stated , "this is Iberia airlines ". My response was : "and your point is? They are an international airline." We got nothing !!

The guide in Madrid for the walking tour was so so. When he finished with us he didn't return us to our starting point. We had to figure out where we were and how to get back to the hotel.

We highly recommend the Barcelona Hotel Catedral for Barcelona. Excellent breakfast , room, location and a free happy hour daily.

The other hotels, guides, transfers were excellent.

Hotel Reviews
Hotel Odyssee Center
Casablanca

Black mold in the shower ; light bulbs burned out ; a broken lamp; no towels or water glasses. Nice location but the room wasn't good

Authenticity & Character
Location
Read what I wrote
Staff
Cleanliness & Comfort
Attention to details
Petit Palace Posada del Peine
Madrid

Great location. Small but pretty room

Authenticity & Character
Location , breakfast
Location
Not far from the main square and shop
Staff
Friendly and accommodating
Cleanliness & Comfort
Clean!!
Petit Palace Puerta de Triana
Seville

Great location Great breakfast

Authenticity & Character
Boutique hotel
Location
Close to the sights. Easy walking distance to most of the sights
Staff
Friendly and accommodating
Cleanliness & Comfort
Very clean
Palais Sebban
Marrakech

Beautiful venue Older but authentic feeling It is down a few alleys and without a guide we couldn't find our way out

Authenticity & Character
Authentic. It felt Moroccan
Location
Street signs !!!
Staff
Friendly and accommodating. Extremely helpful
Cleanliness & Comfort
Clean!
Hotel NH Collection Granada Victoria
Granada

Clean and good breakfast

Authenticity & Character
Pretty
Location
Far from the sights. We walked a lot of miles. Street signs. It well marked
Staff
Very friendly and accommodating
Cleanliness & Comfort
Clean!
Hotel Barcelona Catedral
Barcelona

Excellent location and breakfast. Room was very clean and comfortable. Love the free happy hour

Authenticity & Character
Comfortable
Location
Easy access
Staff
Friendly and accommodating
Cleanliness & Comfort
Excellent room
Hotel Regina
Barcelona

Very expensive for a bare bones "superior" room Breakfast was very good

Authenticity & Character
Hang a picture; Make the room feel warm with some color
Location
Staff
Friwndly
Cleanliness & Comfort
Very clean
Activity Reviews
Explore Casablanca
Explore Casablanca
Casablanca
Quality of Experience
Guides, Drivers and Staff
Transport
Highlights of Madrid Walk
Highlights of Madrid Walk
Madrid

Only 1 hour. Saw the cathedral and palace from a distance. should have walked to it

Quality of Experience
A different guide
Guides, Drivers and Staff
Flamenco Experience
Flamenco Experience
Spain

1 hour show. No explanation as to how, why they did what they did.

Quality of Experience
Tapas Walk in Barcelona
Tapas Walk in Barcelona
Barcelona

Excellent tour!!

Quality of Experience
Specific for the area
Food
A large variety
Guides, Drivers and Staff
Transport
Guided Visit of Barcelona
Guided Visit of Barcelona
Barcelona

Guide was very knowledgeable and thorough

Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Tour of Hassan II Mosque
Privately Guided Tour of Hassan II Mosque
Casablanca
Quality of Experience
Guides, Drivers and Staff
Transport
Privately Guided Visit of Marrakech & Bahia Palace
Privately Guided Visit of Marrakech & Bahia Palace
Marrakesh

We walked through the market after the palace. The market repeated itself over and over again. We didn't need to see every corner of the market. Lots and lots of walking

Quality of Experience
Guides, Drivers and Staff
Transport
Guided Visit:  Alhambra & Generalife Gardens
Guided Visit: Alhambra & Generalife Gardens
Granada
Quality of Experience
Guides, Drivers and Staff
Full Day Excursion to Ronda & White Villages
Full Day Excursion to Ronda & White Villages
Seville

Good your company

Quality of Experience
Guides, Drivers and Staff
Transport
Full Day Excursion to Cádiz - Europe's Oldest City
Full Day Excursion to Cádiz - Europe's Oldest City
Portugal

Lovely tour and stop at. Local winery. Lots of knowledge and information.

Quality of Experience
Guides, Drivers and Staff
Transport
Local specialist: Marta Trzeciakowska
Marta
Marta Trzeciakowska
Local specialist in Madrid, Spain | Replied on May 16, 2024

Hi Cathy, thank you for your review! As the trip was organized by Karenina, our colleague, I will make sure we send your comments to our guides, as they will be also happy to read your feedback. All will be reviewed in detail, and we will make sure to present other hotels in Casablanca. Hope we can work on a new adventure together in the future! Warm regards from the whole team!