Our trip to Southern Africa was an enjoyable one.
South Africa | Sep 11 - Sep 24, 2023

Sonya
Sonya B.
Gadsden, AL | Reviewed on Sep 25, 2023

Bianca was very helpful in planning our trip. She was always quick to respond and answer our questions. There were different local tour companies used in the various locations we visited. Some were good, some excellent and others I would not recommend. Camp George a private reserve in Kruger National Park was excellent. Our guide Alex was wonderful as was all the staff at the camp. Sable Tours that did our panoramic tour of Blyde River Canyon I would not recommend using. Our guide seemed to be in a hurry to get us to our hotel instead of showing us the sights. And the next morning our flight was at 11:35 am and they insisted on picking us up at 6:00 am for the airport. We sat at the airport for more than 4 hours. The desk to check luggage and get our boarding passes did not even open until 2 hours after we arrived. We only had 6 people on our flight so we were dropped off early because it was convenient to them not us. Wild Horizons tour company. in Victoria Falls was mixed. Some days they were on time for the tours and other times they were not. Once we waited for 30 minutes and gave up and the people at the hotel took us to the location for our sunset cruise. Paradise Touring in Cape Town was very good. Our guide Farook was great and we would recommend him. Overall it was an enjoyable trip.

Hotel Reviews
Premier OR Tambo Hotel

Nice hotel. Breakfast staff was very good.

Authenticity & Character
Location
Convenient you airport.
Staff
Front desk not very welcoming but breakfast staff very friendly.
Cleanliness & Comfort
Simbavati - Camp George

The guide and all the staff were wonderful. Always extremely friendly and helpful. Couldn't ask for better service.

Authenticity & Character
Lots of animals to see while at camp and also on the safari.
Location
Convenient for safari.
Staff
All the staff were very welcoming and extremely friendly and helpful. We couldn't have asked for a better experience.
Cleanliness & Comfort
Room was very clean and comfortable.
Graskop Hotel
Graskop

Only stayed over night but room was alright, nothing great.

Authenticity & Character
Location
Convenient for our tour of Blyde River Canyon.
Staff
Helpful. Packed us a very elaborate breakfast to take with us since we had to leave before breakfast started.
Cleanliness & Comfort
A'Zambezi River Lodge
Victoria Falls

Very clean and staff very helpful but room small.

Authenticity & Character
Nice places to sit outside and enjoy the view of the river.
Location
Right beside the Zambezi River.
Staff
All staff were very friendly and helpful.
Cleanliness & Comfort
Rooms small.
The Victoria & Alfred Hotel
Cape Town

Room was spacious, staff were helpful and breakfast was very good.

Authenticity & Character
Nice facilities.
Location
On the V and A waterfront.
Staff
Very friendly and helpful.
Cleanliness & Comfort
Room was good size and everything was very clean.
Activity Reviews
Full Day Private Johannesburg, Apartheid Museum & Soweto Tuk Tuk Tour
Full Day Private Johannesburg, Apartheid Museum & Soweto Tuk Tuk Tour
South Africa

The Apartheid Museum was closed the day we were there but we went to Constitutional Hill which was interesting. We also enjoyed the traditional lunch and Soweto Tuk Tuk tour.

Quality of Experience
Meeting local people.
Food
Traditional food experience.
Guides, Drivers and Staff
Guide on time, knowledgeable and friendly.
Transport
Comfortable car.
Afternoon Game Drive
Afternoon Game Drive
South Africa

Our guide Alex was amazing. He was so knowledgeable about all the animals and plants. We saw all the Big Five plus many, many more. Excellent experience. Would highly recommend.

Quality of Experience
Everything was wonderful from the safari to the food and lodging.
Guides, Drivers and Staff
Our guide Alex was very knowledgeable and friendly and all the staff were extremely friendly and helpful.
Transport
Riding in the Jeep for safari was fun.
Klaserie Game Drive
Klaserie Game Drive
Klaserie Private Nature Reserve

The safari was great. And our guide was wonderful. All the staff were great.

Quality of Experience
Staff, food and facilities were all great.
Guides, Drivers and Staff
Our guide Alex was wonderful. We saw lots of animals and he was extremely knowledgeable. All the staff were every friendly and helpful.
Transport
Enjoyed the Jeep for the safari. Alex our guide made sure we had blankets for the chilly mornings.
Final Morning Game Drive
Final Morning Game Drive
South Africa

This morning game drive was as wonderful as all of them were.

Quality of Experience
Saw lots of animals.
Guides, Drivers and Staff
Our guide Alex was very knowledgeable and friendly. All the staff were great.
Transport
Enjoyed the Jeep ride. Could get close to the animals. Alex our guide made sure we were comfortable with blankets for the chilly mornings and provided drinks and snacks for the safari trips.
Full Day Panorama Tour
Full Day Panorama Tour
South Africa

The Blyde River Canyon was a beautiful area but our guide did not seem interested in showing us.

Quality of Experience
Better guide.
Guides, Drivers and Staff
Need someone interested in showing the area.
Transport
Car was comfortable.
Boma Dinner
Boma Dinner
Victoria Falls

Nice and enjoyable evening. Wild Horizons tour company was 15 minutes late picking us up to take us to the dinner but once we got there the Boma Dinner was a nice experience.

Quality of Experience
Very traditional. Enjoyed the experience.
Food
Lots of traditional foods to try.
Guides, Drivers and Staff
People at the dinner were very friendly.
Transport
15 minutes late picking us up.
Tour of the falls
Tour of the falls
Victoria Falls

We were there at a low water time but the falls were still nice.

Quality of Experience
Nice falls.
Guides, Drivers and Staff
Guide was good.
Transport
Transport on time.
Sunset cruise
Sunset cruise
Victoria Falls

Alright if you have extra time. It was cloudy so no sunset the day we went.

Quality of Experience
Better seating.
Guides, Drivers and Staff
Guide was fine.
Transport
Our transport company never showed up so hotel people took us there.
Full day Chobe Tour
Full day Chobe Tour
Victoria Falls

Enjoyed the morning tour on the boat. Afternoon safari there were lots of jeeps around so didn't stay near the animals for long.

Quality of Experience
More private safari.
Guides, Drivers and Staff
Guides were good.
Transport
Because lots of people being transported together we had to wait an extra two hours on the bus at the passport control because a couple of people had problems with their papers.
Full Day Cape Peninsula Tour (excluding lunch)
Full Day Cape Peninsula Tour (excluding lunch)
South Africa

It was probably a beautiful area but our day was cloudy and rainy so we couldn't really see the views. We did enjoy seeing the penguins.

Quality of Experience
Weather did not cooperate.
Guides, Drivers and Staff
Guide was great but he couldn't control the weather.
Transport
Car was comfortable.
Full Day Hermanus tour including Whale Cruise
Full Day Hermanus tour including Whale Cruise
South Africa

We had nice weather and it is a beautiful area. Enjoyed seeing the whales.

Quality of Experience
Beautiful location.
Guides, Drivers and Staff
Guide was great.
Transport
Car was comfortable.
Full Day City, Table Mountain & Robben Island Tour
Full Day City, Table Mountain & Robben Island Tour
South Africa

Robben Island was interesting but were unable to go on Table Mountain because cloudy, rainy and windy. Also weather kept us from getting out and walking around the city.

Quality of Experience
Needed better weather.
Guides, Drivers and Staff
Guide was great.
Transport
Car was comfortable.
Local specialist: Bianca Gersbach
Bianca
Bianca Gersbach
Local specialist in Cape Town, South Africa | Replied on Oct 25, 2023
Hello Sonya, Thank you so much for taking the time to give a detailed review on your trip. This helps to further improve client experiences. I have addressed the issues regarding the guides at Blyde River Canyon and in Victoria Falls. Our sincere apologies for the inconvenience. I am extremely happy to hear that you had a great overall experience, and I hope that the memories will stay with you for years to come! "Africa is a feeling" and I am thankful for the opportunity I had to make... Read more

Hello Sonya,

Thank you so much for taking the time to give a detailed review on your trip. This helps to further improve client experiences. I have addressed the issues regarding the guides at Blyde River Canyon and in Victoria Falls. Our sincere apologies for the inconvenience.

I am extremely happy to hear that you had a great overall experience, and I hope that the memories will stay with you for years to come! "Africa is a feeling" and I am thankful for the opportunity I had to make your trip a reality. You were wonderful to work with.

Wishing you all the best for the future and hope to welcome you back one day!