We have been very impressed with kimkim as a ...
Peru
|
Jan 13 - Jan 18, 2025
Margie B.
Denver, CO
| Reviewed on Jan 27, 2025
We have been very impressed with kimkim as a whole. With all our flight interruptions and delays you were able to get us back on track. Having contact people in Peru was exceptional. My only 2 star would be our guide to Machu Picchu. He was very hard to understand and pretty hyper. Everything else was excellent!
Hotel Reviews
Sonesta Posadas del Inca Yucay
Urubamba
Authenticity & Character
Location
Close to our excursion
Staff
Cleanliness & Comfort
El Mapi by Inkaterra
Cusco
Authenticity & Character
Location
Close to the activities we were doing
Staff
Very helpful
Cleanliness & Comfort
Holiday Inn Lima Airport
Lima
Authenticity & Character
Location
Staff
Cleanliness & Comfort
Activity Reviews
Stunning scenery in the Sacred Valley
Ollantaytambo
Quality of Experience
Food
Guides, Drivers and Staff
Transport
Machu Picchu Excursion: Aguas Calientes - Machu Picchu
Peru
Quality of Experience
Guides, Drivers and Staff
Guide hard to understand and we felt rushed at times
Transport
Mathias Onisseit
Local specialist in Quito, Ecuador
| Replied on Feb 14, 2025
Dear Margie,
Thank you so much for sharing your feedback! I’m really glad to hear that, despite the flight interruptions and delays, we were able to get everything back on track and that you felt well-supported by our contacts in Peru. It’s always unfortunate when delays occur, but we’re happy we could help ensure the rest of your trip went smoothly.
Regarding your guide at Machu Picchu, it seems the guide had an off day, and I’m sorry that communication was difficult and the experience...
Read more