Austria & Germany
Austria | Sep 2 - Sep 12, 2024

Karen
Karen C.
Sarasota, FL | Reviewed on Sep 16, 2024

When we started the thoughts of going to Austria I reached out to a company ( KimKim) that I never heard of. It took us awhile to finally say yes we’re using this company. Tomaz was very patient with me while we made our decision to use them. Once we made the decision Tomaz was wonderful picking out places to see and places to stay at. We had 4 of us that were traveling. . We flew into Vienna and stayed a few days then picked up a rental car and drove to Salzburg & Hallstatt. We stayed there for a few days & on to Munich for a few more days. Tomaz was so good at giving suggestions of sites to see. We were then handed off to Zala who made the reservations for hotels and sites to see. She did a great job of putting together the times, directions to the places and all the tickets. Directions were easy to follow and we never felt lost. Every thing we saw was amazing. She was always responsive to my emails that I sent her frequently throughout the trip. The only complaints we had were the hotels. While they were in great locations and nice places to stay they were not our idea of 5 star as we requested. Rooms were small and only queen size beds. My suggestion would be to throughly review your documents on the hotels. We had to upgrade in Vienna, at our expense. And in Munich they had king size beds but our agent did not book this. The hotel was fully booked so we could not get an up grade. Our room was so small and no mirror in the room, not even a chair to sit on the do my hair or makeup. Our friends who traveled with us got a larger room. Still only a queen size bed. Both the men in our group were over 6”. So check your reservation’s thoroughly. We would give this company a 5star. But go over your itinerary really closely because we probably could have had things done differently with the hotels. Thank KimKim for a wonderful vacation.

Hotel Reviews
Hotel Sans Souci Wien
Vienna

Super terrific hotel. Beautiful place and great location. The staff was always eager to help in any way they could. The man who helped us the first day with our luggage was visible through out our stay. Always eager to please and help. . The restaurant was wonderful. We mostly ate there because the food was spectacular.

Authenticity & Character
It was a very lovely place all around.
Location
Easy to walk to everything.
Staff
The bell hop. The desk crew. The restaurant staff.
Cleanliness & Comfort
Super immaculate.
LOUIS Hotel
München

The location was the best of this hotel. Outstanding complimentary breakfasts. Rooms were very small and not accommodating for luggage placement or dressing and makeup area.

Authenticity & Character
Larger rooms
Location
Walk out the hotel and there is a fresh market everyday. City center is right there.
Staff
Average
Cleanliness & Comfort
Larger room. Make up area, mirror.
Activity Reviews
Guided Tour of the Historic Center of Vienna
Guided Tour of the Historic Center of Vienna
Vienna

Maria was a wonderful guide. She knows her Vienna.

Quality of Experience
My special place was the Spanish Riding School
Guides, Drivers and Staff
Maria who did the walking tour
Spanish riding school performance
Spanish riding school performance
Vienna

We had front row seats and watched as these beautiful horses and riders went thru their paces. The school is in the middle of the city. My favorite thing to see.

Quality of Experience
Both horses and riders
Guided private walking tour of Hallstatt
Guided private walking tour of Hallstatt
Austria

Our guide Lisa was so sweet and gave us a wonderful tour of this quaint place.

Quality of Experience
Such a beautiful place nestled between the mountains.
Guides, Drivers and Staff
Lisa was a delight.
Hallstatt Salt Mine
Hallstatt Salt Mine
Austria

To think they found this mine high in the mountains all those years ago. Very interesting how they mined the salt. It’s a terrific ride up the funicular and see the view from up there. Our guide was informative and our group was not too large.

Quality of Experience
A must see place.
Guides, Drivers and Staff
She really knew the history of the mines and guided us thru easily
Transport
Riding up the funicular beautiful
Castle with fortress above Salzburg
Castle with fortress above Salzburg
Salzburg

Lots of things to see in this castle on the mountain. Great views of the city.

Quality of Experience
Zwölftenhorn Cable car St. Gilgen
Zwölftenhorn Cable car St. Gilgen
Salzburg

Beautiful exhilarating walk once you ride up the cable car. OMG the views are spectacular. Watching all the hang gliders jump off the top was exciting. It was a Sunday morning and there was a special religious service on the very top. Everyone was dressed in tradition dress.

Quality of Experience
Unbelievable place to see. I could live there.
Hellbrun Palace
Hellbrun Palace
Salzburg

It’s a very special place. Lots of unexpected shooting water. The king had a terrific sense of humor. All the features are still working. The sculptures are so unique. We had a rainy day but brought an umbrella. Once in the castle you were high and dry. Lots of things to see and hear about. We used the whisper to take a tour.

Quality of Experience
All the quirky fountains.
Guides, Drivers and Staff
Everyone had a smile on there faces and happy you came.
Local specialist: Tomaz Martinek
Tomaz
Tomaz Martinek
Local specialist in Slovenia | Replied on Sep 17, 2024

Hi Karen, Thank you for your thoughtful review! We're delighted you had a wonderful trip exploring Austria and Germany. Your feedback is valuable and we're glad you enjoyed your journey. Thank you for choosing KimKim, and we hope to help plan another fantastic trip for you soon!