Beauty of Mongolia with some bitter from organizers
Mongolia
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Jul 21 - Aug 10, 2024
It was our fourth trip with KimKim. The Mongolian nature was amazing-mountains, sand dunes, traces of dinozaurs. We met amazing people , true Nomads of the XXIst century, but :
-our nice guide was rather an interpreter not a guide. With mediocre english and almost no knowledge of Mongolian history and culture. Each question asked cause an intense discussion with a driver and a short two sentenced answer. No background of every day schedule, no history, no ethnical background. This was the case for 2 guides, one in Ulan Bator (a nice young boy, knowing nothing about places we visited) and a lady who spend 3 weeks with us (guiding was a summer job for her).
-there was no real plan for the days we have been driving, no foto stops, unless asked for, no piknic
Driving through Africa, Asia , we know it is possible to organize almost everything in every country and that was the kind of service we have always been receiving by KimKim. Not this time. Paying 20 k USD for 3 weeks we were expecting a superior treatment in a country where the most expensive hotel is 250 USD/night (in UlanBatar), and where we slept mostly in gerds (far different from 5star tents in Africa). Remember in Mongolia average salary is about 500 USD/month, and food is 20-40 USD/per day /two persons in restaurant.
Final conclusion, we always try to find our best during the vacation , so we really rest, but that was not due to Crystal efforts.
Thank you for sharing your detailed feedback with us. We’re delighted to hear that you enjoyed the stunning landscapes and unique experiences Mongolia has to offer. It was fascinating to see your photos and videos of the wrestling matches and with eagles and hear that you’re enjoying your trip while you were traveling with us.
However, we are genuinely sorry to learn that the guiding and planning aspects of your trip did not meet your expectations.
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