Marisa was wonderful to work with. She made o...
Portugal | Mar 28 - Apr 12, 2023

J
Janice D.
Canada | Reviewed on Apr 20, 2023

Marisa was wonderful to work with. She made our trip to Portugal absolutely amazing. Stepping off the plane and having everything done for you is the way to travel. The cities she selected, the hotels, the tours, the drivers; everything was wonderful. When our cave tour was delayed due to weather, the communication was great and an alternative date and time was provided. We cannot thank Marisa enough. She kept in touch with us every day. A big shout out to our guides and drivers. They were fabulous, informative and very proud of their country. We thoroughly enjoyed Portugal and highly recommend this Portugal tour company. Thank you

Hotel Reviews
Porto Royal Bridges Hotel
Porto

The location is great. The room was clean and comfortable with great amenities.

Authenticity & Character
It had a very modern theme with nice amenities
Location
Staff
Cleanliness & Comfort
The room was very clean, as were all the common areas
Évora Olive Hotel
Evora

Great location. Within walking distance to historic sites and many wonderful restaurants. The pool wasn’t fabulous but we didn’t spend much time in the hotel with so much to see. The room wasn’t stocked with many amenities ie coffee machine etc but was clean

Authenticity & Character
The rooms could be a bit more welcoming with amenities. The bed wasn’t the most comfortable
Location
Within walking distance to historic sites and great restaurants
Staff
The staff were okay but not exceptional, except for one gentleman that worked in the breakfast area. He was great
Cleanliness & Comfort
Vila Galé Lagos
Lagos

The view was amazing. Nice patio to sit out on and enjoy the sunset and view. The location is great. Our room was wonderful and the service was great. When the air conditioning and phone didn’t work in our first room, we were moved to another room with everything working fine. They sent us a bottle of wine and dessert which was a wonderful surprise. The breakfast buffet is mediocre but the dinner in the restaurant was fabulous. The front staff were great as were the cleaning staff. The amenities were great. They provided us with coffee and a large variety of teas in our room. Thoroughly enjoyed our stay

Authenticity & Character
Nice amenities with beautiful views, lovely pool and verandas to sit out on
Location
Great location. Within walking distance to a beautiful beach, the marina and the old part of the city
Staff
They went out of their way to make our stay enjoyable
Cleanliness & Comfort
Room was clean and comfortable. The whole resort is well maintained
Hotel Britania Art Deco
Lisboa

Loved this hotel. The location is great. The room was large, clean and the bed comfortable. The breakfast and the staff were wonderful, particularly the two lovely ladies that work in the breakfast area. The front staff were also amazing

Authenticity & Character
Loved the character of the hotel and the history
Location
Within walking distance to historic sites, train stations and restaurants
Staff
They were welcoming, friendly and very helpful
Cleanliness & Comfort
Room was very clean, comfortable and nice amenities. The temperature was good as we could open the window and the weather was cooler. Might be hot in the summer season though as it didn’t appearing have air conditioning
Hotel Baia
Cascais

Loved this hotel. Our room had a lovely view with a veranda and was clean and comfortable. It was centrally located and within walking distance to many great restaurants and tourists areas. The pool and upstairs sun deck were very nice. The breakfast was good

Authenticity & Character
The character of the hotel matched the seaside location and had amenities to enjoy the great views
Location
Within walking distance to great restaurants, beaches and tourist areas
Staff
They were friendly and helpful
Cleanliness & Comfort
The hotel was clean and comfortable
Activity Reviews
Lisbon's Historic Odyssey Walk
Lisbon's Historic Odyssey Walk
Lisbon

Matilde made this walking tour amazing. She was enthusiastic, knowledgeable and very helpful. She is so proud of her country and it made it more enjoyable. We thoroughly enjoyed our morning with her. She is wonderful

Quality of Experience
Matilde made it amazing
Guides, Drivers and Staff
They were all wonderful. They made our tours and drives so enjoyable. They were knowledgeable and provided us with so much history, wonderful scenery and great eating spots
Transport
From the moment we got off the plane til the day we flew home, the transport was fabulous. The drivers were great and the rides very comfortable
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Immerse Yourself in the Portuguese Culture by Experiencing a Fado Dinner
Lisbon

We thoroughly enjoyed the evening. The dinner, wine and staff were great and we enjoyed the entertainment. We were jet lagged but managed to stay late as we were having a great time and met a lovely couple from Brazil.

Quality of Experience
We enjoyed the entire night
Food
Everything
Guides, Drivers and Staff
The staff were great
Transport
Our Uber driver didn’t drop us at the right lovcation but we managed to find the restaurant
Guided Walking Tour to Sintra + Tickets to the Pena Palace
Guided Walking Tour to Sintra + Tickets to the Pena Palace
Portugal

The history and scenery were great but Matilde made it amazing.

Quality of Experience
Matilde
Guides, Drivers and Staff
Nice personality, knowledgeable and helpful
Transport
The train was easy to manage and then the bus took us to the castle
Porto's Historic Odyssey on a Private Walking Tour
Porto's Historic Odyssey on a Private Walking Tour
Porto

Our guide made it special. He was friendly and knowledgeable. He showed us many beautiful sites and provided the history. Thoroughly enjoyed the tour

Quality of Experience
It was great
Guides, Drivers and Staff
Our guide was wonderful
Transport
It was a walking tour
The Flavors of Port Wine - Sip & Discover
The Flavors of Port Wine - Sip & Discover
Porto

It was interesting but we are not port wine drinkers

Quality of Experience
We learned quite a bit about the port in industry
Guides, Drivers and Staff
The guide was great
Transport
The transport comment is not applicable as it is a walking tour
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Seamless Discovery - The Ultimate Douro Valley Experience with Private Driver Service from Porto
Portugal

Our driver was amazing. He made the trip thoroughly enjoyable. As we were driving, he highlighted so many interesting details. The views were beautiful and the restaurant he recommended for lunch was fabulous. The boat tour part was just ok. I think it would have been more beautiful in the fall when all the vines were in bloom. Also, it was very cold on the boat so everyone was trying to huddle inside

Quality of Experience
The boat trip could maybe have someone talking about the valley. Just driving in the boat was cold and boring
Guides, Drivers and Staff
Our driver for the day (think his name was Paul) was fantastic
Transport
The car ride was very pleasant
Scenic Voyage along the Douro River aboard an Exclusive Boat
Scenic Voyage along the Douro River aboard an Exclusive Boat
Portugal

The boat part was just ok. It was very cold on the boat so everyone was trying to huddle inside. The ride was quite boring

Quality of Experience
Perhaps somebody providing some information about the valley or river. The boat part was quite boring
Guides, Drivers and Staff
Having someone talk as we are riding on the boat
Transport
See above
Sip & Savour on a Guided Winery Adventure with a Flavourful Tasting Experience
Sip & Savour on a Guided Winery Adventure with a Flavourful Tasting Experience
Douro Valley

The whole experience was great

Quality of Experience
Loved the view of the winery and really enjoyed the tastings
Guides, Drivers and Staff
Our guide was great.
Transport
Again, not really applicable as it is a walking tour
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Step Back in Time with a Private Guided Tour of Évora and the Bones Chapel!
Évora

Our guide was great. He was very friendly and knowledgeable. He took us to some amazing sites and provided a lot of historical knowledge

Quality of Experience
Our guide made it great
Guides, Drivers and Staff
He was warm, friendly and jnowledgeable
Transport
It was a walking tour so transport not applicable
Panoramic Boat to the Ponta da Piedade Grottoes
Panoramic Boat to the Ponta da Piedade Grottoes
Portugal

The driver of the boat was so skilled and competent and took us through some amazing caves. The guide was also good

Quality of Experience
The scenery is spectacular
Guides, Drivers and Staff
The skill of the driver if the boat
Transport
The driver
Local specialist: Marisa Agulhas
Marisa
Marisa Agulhas
Local specialist in Lisbon | Replied on Apr 20, 2023

Hi Janice,

Greetings from Portugal!

Thank you for your amazing feedback - we really appreciate the trust and decision to visit our country! It was a pleasure to receive you as my first traveler on KimKim.

We are really happy to know you enjoyed your time with us!

All the best,
Marisa & Across Portugal Team