Overall, the service provided by kimkim was very professional & complete.
Norway | Sep 5 - Sep 21, 2024

W
Wayne G.
Chicago, IL | Reviewed on Oct 04, 2024

Overall, the service provided by kimkim was very professional & very complete. Krista was very responsive to our inquiries & comments. When we needed assistance, Krista, Fenne, or a member of her team were right there for us.

The route that kimkim suggested for us was very nice and we enjoyed the variety of small towns & larger cities. We were able to follow the route with little or no problems. Our group had rented a van separately from kimkim, and drove ourselves around mostly Norway, although we started & ended in Copenhagen, Denmark.

The hotels kimkim arranged for us were for the most part very satisfactory. They were clean, comfortable and provided a nice breakfast. The Scandic byparken in Bergen didn't quite measure up & I have communicated directly about that with kimkim.

Next, I'll address the RIB tours. The first one we did at Geiranger with Fjord Guiding, which is a fairly large, smooth operation & the boat ride & tour were fantastic. Our guide & driver, Mario was, informative, clever and quite enjoyable. I couldn't have wanted anything more than what Mario provided.
The 2nd RIB tour was with Balestrand Adventure in Balestrand. While this Company is much smaller, they did an adequate job & provided a nice experience. Ole, our guide was informative, and provided a nice history of the area while showing us the beauty of the fjord.
The 3rd RIB tour was in Flom, with FjordSafari, also a fairly large operation. Our guide and driver Lucas was very easy to listen to, and he delivered his story with humor as he easily shared his knowledge of the region. This one was my personal favorite of the RIB tours, and included a stop at a village known for goat cheese.

We took two Gondola rides, and while the views at Andalsnes were obscured by fog at the top half of the mountain, the views at Loen were great. In general the gondola rides were a great experience.

We also took a ride on a Funicular in Bergen, which was a very nice experience. The views of Bergen, a large city, from the top of the mountain was beautiful.

While at Bergen, we took a partial-day trip on a ferry to Rosendal, just under a 2 hour ride each way. While the area near the dock at Rosendal is a nice area, I do think it would be more enjoyable during the summer, in that many shops and restaurants were closed for the season when we were there SEP 14. Apparently there is a larger business area a bit of a hike from the dock which we did not visit. The boat/ferry is very comfortable, but the whole experience does not warrant most of a day, at least not in the off-season.

We also participated in a sauna which was situated on a boat tied up to the dock in Flom. While the activity was fun & certainly different, the experience was somewhat marred by the attitude & actions of the person serving as an attendant. We received little instruction or cautions and he seemed more interested in seeing that we were done by a certain time so he could clean. Not a very welcoming attitude.

In summary, it was a great trip & I would use kimkim again if we were to travel in an area they serve.

Hotel Reviews
Oset Fjellhotell
Gol

This is a very nice family-run hotel in the mountains above Gol. Great experience, although its a long way from anything else. That's ok, they have everything you need.

Authenticity & Character
family run, you deal with the family.
Location
middle of nowhere.
Staff
Cleanliness & Comfort
Fretheim Hotel
Flåm

The stay at Fretheim Hotel in Flåm was a wonderful experience. The beauty of the territory surrounding the hotel was stunning, and having a balcony added to the overall charm. The dining options both within the hotel and in the surrounding area were very pleasing.

Activity Reviews
Private Floating Sauna Experience
Private Floating Sauna Experience
Norway

The RIB Fjord Safari in Flåm was particularly enjoyable, especially the guide, who was very easy to listen to and made the experience enriching. The stunning scenery and the overall excitement of the RIB ride made it a highlight of the trip.

Explore Rosendal
Explore Rosendal
Rosendal

Exploring Rosendal during the off-season was a bit underwhelming. The journey took about two hours each way, and the views, though fjord-like, didn't have the same impact as other locations. Many shops and restaurants were closed, affecting our overall experience.

Local specialist: Krista Muuk
Krista
Krista Muuk
Local specialist in Kristiansand | Replied on Oct 06, 2024
Hi Wayne! Thank you so much for taking the time to share your detailed feedback! We are thrilled to hear that you had a great trip overall and that the itinerary offered a nice mix of experiences, from the variety of towns to the RIB tours and gondola rides. We appreciate your kind words about our team's responsiveness, and we're glad we could assist you throughout your journey. We also appreciate the constructive feedback, especially regarding your stay at Scandic Byparken and the sauna... Read more

Hi Wayne!

Thank you so much for taking the time to share your detailed feedback! We are thrilled to hear that you had a great trip overall and that the itinerary offered a nice mix of experiences, from the variety of towns to the RIB tours and gondola rides. We appreciate your kind words about our team's responsiveness, and we're glad we could assist you throughout your journey.

We also appreciate the constructive feedback, especially regarding your stay at Scandic Byparken and the sauna experience in Flåm. Your insights are incredibly valuable, and we will follow up to ensure these concerns are addressed for future travelers. Thank you again for trusting us with your travels!

Best wishes,
Krista