Jay interacted well with Erika to plan an iti...
India | Oct 11 - Nov 2, 2024

L
Lisa M.
Australia | Reviewed on Nov 04, 2024

Jay interacted well with Erika to plan an itinerary that suited our requests. He also offered his advice with regard to what we should include. He was quick to respond to our msgs and emails and acted efficiently. On a separate note, Jay arranged and booked a separate trip for Wayne and I to visit Varanasi - an essential must do for any travelers who are considering visiting India.

The staff from Bestoke Travels who coordinated our visits to each city were outstanding. They assisted with local knowledge and provided personal interpretations when asked. They were punctual, friendly and knowledgable.

Most local guides were knowledgeable and provided an abundance of information. We were lucky to secure two "freelance" guides who I am guessing would be more expensive however they were great. In particular, our guide in Varansi and in Jaipur.

We were booked on two safari tours in Rathambore. The guide on the first tour (a.m.) appeared to be unfamiliar with the environment and lacked a basic understanding of English and appeared to lack experience. This feedback was given to our hotel concierge (as the local guide did not respond to our calls) and the afternoon safari was more "user-friendly". Both the driver and guide were exceptional.

Our driver (for the most part), Moni was amazing. We think he is the safest driver in India. In particular, driving us from Delhi to Agra to Ranthambore to Jaipur to Mumbai. Moni is an asset to your company. Highly recommend.

We chose to end our trip in Goa for some relaxation before returning home. The location of our hotel was south Goa at Candolim Beach. We stumbled across where the action was slightly north at Calangute and Baga Beaches two days after arriving. Sadly, our local guide did not advise us of this (nor the hotel staff).
Whilst the accommodation at Seashells was clean, and provided for our needs, perhaps for future guests you could consider accommodation at Calangute or Baga areas.

Hotel Reviews
The Suryaa
Delhi
Authenticity & Character
Location
Staff
Cleanliness & Comfort
ITC Mughal
Agra

We chose to eat at the hotel one night and the restaurant was ordinary. The service was lovely but it appeared the restaurant may have been lease out as the staff were not in align with hotel.

Authenticity & Character
Mixed, a facade of the hotel impressed us but the rooms are dated.
Location
Staff
Cleanliness & Comfort
Hotel Ranthambore Regency
Sawai Madhopur, Rajasthan

This hotel is a great location if guests are visiting the national park to view wildlife and tiger.

Authenticity & Character
Great open space and pool however the midgies and mosquitos were next level.
Location
It is the furthest away hotel from the national park but may be the most luxurious - not sure.
Staff
The restaurant staff were so attentive and helpful. In fact, at sometimes we thought the staff were too close as they were hovering around our table.
Cleanliness & Comfort
Alsisar Haveli
Jaipur

This hotel is lovely. Very unique. Initially we were given a twin room even though the booking was for a couple. Luckily, we were able to be moved to a queen bedroom prior to a bus group arriving. Our room was on the 3rd floor which can only be accessed by stairs - no elevators in this hotel so for any guests with mobility issues, you will need to make sure you are accommodated accordingly. Wifi on the third floor is not available. The pool was being refilled as we arrived. The massage therapist provided a lovely relaxing massage.

Authenticity & Character
Location
Staff
The reception staff were complacent - we asked for information re laundry services and restaurant recommendation and they were non committal. Furthermore, we tried to change larger notes to small notes (to support tipping) and smaller notes were not available. You would expect there should be smaller notes available given the tourists using the hotel.
Cleanliness & Comfort
Trident Nariman Point
Mumbai

This was the pick of the venues for the holiday. Given it was 5 star, they derserve the rating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Seashell Villas and Luxury Suites Candolim Beach Goa
Goa

The mosquitoes/midgies at this hotel were terrible. Maybe because they have an abundance of greenery around the pool spaces but perhaps, they could consider some pest control as it was difficult for any guests to enjoy the surroundings. Each morning, the owner, owner's son and owner's stepson would visit the restaurant and introduce themselves to the guests at breakfast. They were over the top and appeared to big note themselves. This was confronting. Its OK for "them" to introduce themselves but then not reappear the next day and then reappear on the same day adding more information which did not add to our experience. In fact, in some interactions, it could be categorised as inappropriate. In our case, given we had breakfast included for 4 mornings, we all kept our heads down when "they" hovered and in one case one of our parties moved away prior to "him" approaching.

Authenticity & Character
Location
We stumbled across a more active are just north so for future visits you should consider Cangulute.
Staff
Mixed views. The day to day staff were amazing and so attentive but the owner and co were inappropriate.
Cleanliness & Comfort
Activity Reviews
Full Day Sightseeing of New and Old Delhi
Full Day Sightseeing of New and Old Delhi
New Delhi

Too much in one day. It is difficult to take in and absorb the information given.

Quality of Experience
Food
Guides, Drivers and Staff
Transport
Early Morning Taj Mahal Visit
Early Morning Taj Mahal Visit
Agra
Quality of Experience
Guides, Drivers and Staff
Transport
Agra Fort and Mughal Heritage walk
Agra Fort and Mughal Heritage walk
Agra
Quality of Experience
Guides, Drivers and Staff
Transport
Yoga session facing Taj Mahal
Agra
Quality of Experience
Guides, Drivers and Staff
Agra - Ranthambore via Fatehpur Sikri  (296 km- 5 to 6 hours by car)
Agra - Ranthambore via Fatehpur Sikri (296 km- 5 to 6 hours by car)
India
Quality of Experience
Guides, Drivers and Staff
Transport
Morning Safari in Ranthambore National Park
Morning Safari in Ranthambore National Park
Ranthambore

The guide appeared apprehensive and unsure. This impacted the driver.

Quality of Experience
Guides, Drivers and Staff
Transport
Afternoon Safari at Ranthambore National park
Afternoon Safari at Ranthambore National park
Ranthambore

It makes such a difference when you have an experienced guide who can work as a team with the driver. Our guide used previous experience to guide his direction with us.

Quality of Experience
Guides, Drivers and Staff
Transport
Ranthambore village tour
Ranthambore

The guide has an unwell child at home so seemed aloof.

Quality of Experience
The guide to be more organised of what his intent is for the day.
Guides, Drivers and Staff
Driver was great but guide needs assistance.
Transport
Local specialist: Jay Kajaria