We had an amazing trip. Everything was seamle...
Brazil | May 17 - Jun 1, 2024

Keiran
Keiran P.
Newark, NJ | Reviewed on Jun 06, 2024

We had an amazing trip. Everything was seamlessly taken care of for us. This is my first time not doing an organized group tour (I have done more than 40), and this was by far the better way to travel. Renata was able to find things that we never would have been able to do. Our locals guides were exceptional. Manuela, our Pantanal guide, was friendly, reliable, knowledgeable, and honestly really fun. Our stay at Barra Mansa was by far our favorite part of the trip. The folks there legitimately made us feel like we were at home. Manuela, also followed up to assist us in making bookings in Sao Paulo. She was fantastic.

Dai, our Bonito guide, was funny, had so many interesting stories, and was not afraid of jumping in and doing the adventure stuff alongside us. She made sure everything was taken care of for us.

Rocco, our Paraty guide, not only drove us all the way from Sao Paulo but also had extensive knowledge of the local history. He also recommended some places for our favorite meals on the entire trip. He went above and beyond to assist us in booking a last minute boat tour.

Bruno, our Sao Paulo guide, was extremely knowledgeable and able to read our group and pivot on a dime to make instant changes to our itinerary that suited us (MASP was amazing!). We all loved Sao Paulo by the end of the day.

Overall, it was an excellent trip. I can't say enough about how kind the people were, how delicious the food, and how beautiful the scenery. I would highly recommend using Kim Kim. We'll certainly be booking with them again.

As a minor detail, the GRU airport transfer and airport hotel we stayed at twice was the only negative experience we had the entire time. The GRU hotel van transfer was nearly impossible to figure out, especially after an overnight trip. We ended up getting a taxi, which was much quicker and more convenient. I wish we had just done that up front and saved us trekking all over the airport while exhausted only to not find the connection.

The airport hotel we stayed at in GRU was conveniently located and had a good breakfast but was otherwise somewhere I would not recommend to anyone. We ended up in the same room a week apart and it very clearly hadn't been cleaned other than the beds being remade. The bathroom was dirty and unhygienic, the table tops sticky, and something I had accidentally left 6 days earlier was still on the floor (which, I guess was lucky). It was also extremely loud and had an odd smell in the rooms.

Hotel Reviews
Hotel Barra Mansa
Campo Grande / MS - BRASIL

I have traveled to more than 50 countries and stayed at innumerable hotels. Barra Mansa was by far my favorite experience. The owners and staff went above and beyond to make us feel welcome. All of our party agreed this was our favorite experience on our two week trip to Brazil. The food was local and delicious, the small touches to make us feel welcome were often and sincere. I had a birthday while staying here and they remembered my two favorite desserts we had and combined them into a delicious cake (coconut dulce de leche). They also had champagne for us at sunset on a nearby salina. The location was amazing as was the nature and tours. Overall, I wouldn't change a thing. I cannot recommend this place more highly.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Hotel Panamby Guarulhos
Guarulhos

While this hotel was conveniently located and had a good breakfast spread, that is about all I can say that was good about it. The hotel airport transfer was impossible to find, and the room was not clean. We oddly got the same room 6 days apart and the room had clearly only had the beds made in between. The bathroom was dirty and unhygienic, the table tops were sticky, and something I had inadvertently left 6 days prior was still on the floor (lucky I guess?).

Location
Cleanliness & Comfort
Cleaning the rooms and bathrooms between stays.
Local specialist: Renata Guglielmetti
Renata
Renata Guglielmetti
Local specialist in Brazil | Replied on Jun 06, 2024

Thank you so much for this very detailed account!

Knowing that you felt it was a unique experience, having so much experience yourself, makes me extremely fulfilled with my work because that is precisely the intention.

Thank you for your trust!

I hope to have you visiting us again soon. :)

Best,
Renata