Wow. Just Wow!
Kenya | Jun 14 - Jun 23, 2024

Kathy
Kathy W.
Flagami, FL | Reviewed on Jul 02, 2024

Wow. Just Wow!
Four of us made a last minute decision to go to Kenya to revisit some places my husband and family remember as children and to create new memories now as adults and to bring their spouses to share those experiences with. Within a very short timeline Joseph at KimKim created an itinerary and plan that was nothing short of perfect. Joseph delivered this itinerary in a very short time span.

Joseph was incredibly responsive and no questions were left unanswered with great attention to detail. Throughout our trip he was quick to respond and ensured all was going
As planned. No stones were left unturned.

Our group of four were paired up with our driver and guide Eric. Eric was truly exceptional. He helped to find all the places my husband and brother-in-law wanted to visit with ease and coordinated admittance with grace and ease. Eric was patient, kind and thoughtful as the brother visited and reminisced at places of their childhood. He enjoyed looking at the pictures of their childhood and listening to the stories of their life in Kenya in the late 1960’s.

Eric introduced us to Kenyan Life as he drove us around the countryside. He was our drive during our game drives and we could not have asked for better. He wanted to ensure we saw everything there was to see. He spoke with staff at parks and with rangers to enhance our experience. No one could ask for more than he provided to us.

Some of the roads were encountered along the way were pretty rough. It was a bit disconcerting at times when the bottom of the vehicle scraped along. Eric took this all in stride. A vehicle with higher clearance would be ideal for these types of situations.

The attention paid to each and every aspect of this trip was really beyond compare.
Each hotel/accommodation was unique and varied. All were fantastic. Joseph provided us with some many new experiences and honored the old. Not a detail was missed from flights, hotels and lunch reservations.

Joseph, Eric and the team at KimKim made the whole African experience of old and new memories so incredibly special and for that we are truly grateful.

Hotel Reviews
Crowne Plaza Nairobi Airport

Excellent hotels. Rooms were well appointed. Food and service delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Le Pristine Hotel

We recently had a 3 night stay at Le Pristine Hotel just outside of Nyeri, Kenya. Upon arrival we were greeted with a welcoming juice by the incomparable LeBon. The hotel was quaint and had a Bed and Breakfast vibe. It is a lovely, restored complex with a traditional feel. The rooms were well appointed and very private and quiet. The couple who owned and ran the hotel were pleasant and kind and continually checked to ensure our stay was going well. My only complaint would be the length of time it took for food service. While the ambience for meals was perfect the meals took an inordinate amount of time to arrive. When they did they were delicious.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Mutara Camp
P. O. Box 57104 -00200 Nairobi,Kenya.

Well, what can be said about Mutara Camp. Mutara Camp was the highlight of our stay in Kenya recently. Just a remarkable experience . We say it was a 15/10. The accommodations were beyond anything one could imagine and created such a unique and exciting stay. The turn down service with hot water bottles in the bed was the icing on the cake. The food and service were amazing and the staff truly engaging and lovely. We will be thinking of Mutara Camp for a long, long time to come.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Sarova Whitesands Beach Resort & Spa
Mombasa

Sarava Whitesands met the needs of the traveller. The accommodations were clean and the staff friendly. The food was plentiful and very good. My husband particularly enjoyed the Dosas and is now trying to find a place at home to have them. We understood the hotel to be more of a 4/5 star hotel but I would rate it as a 3. It was a bit dated and just okay - nothing special. As this stop was our last stop of a sentimental journey in Kenya were had hoped for a more luxurious experience. The beach itself was full of people trying to sell something or another and did not add to the experience. Dreams of walking on the beach were dashed by the people on the beach who were truly a bother and slightly intimidating.

Authenticity & Character
Location
Staff
Cleanliness & Comfort
Local specialist: Joseph Thuo
Joseph
Joseph Thuo
Local specialist in Nairobi, Kenya | Replied on Jul 27, 2024
We are so happy to “wow” you with your trip to Kenya! We take great joy in creating such personal experiences, and we are honored to feel part of your family's journey to revisit special places and create new memories. Eric and our team go to great lengths to be sure all is seamless and enjoyable, so we’re happy to hear it felt that way to you. We’ve also taken to heart your feedback on the places where things were not quite as good as could be and will be sharing those thoughts to make... Read more

We are so happy to “wow” you with your trip to Kenya! We take great joy in creating such personal experiences, and we are honored to feel part of your family's journey to revisit special places and create new memories. Eric and our team go to great lengths to be sure all is seamless and enjoyable, so we’re happy to hear it felt that way to you. We’ve also taken to heart your feedback on the places where things were not quite as good as could be and will be sharing those thoughts to make corrections. We hope to welcome you back to Africa for more great adventures (Uganda gorillas and chimps? Cape Town penguins and whales?) and until then wish you all the best.

Asante sana (many thanks),
Joseph